Reviews of Nor-West Animal Clinic (Veterinarian)

Nancy Stienburg

Great service amazing vets the take wonderful care of our animals

Allison Badiuk

Very professional, extremely compassionate, and they care about me and my family. They take the time to explain things thoroughly and keep me informed of options available to care for my pets.

Scott Bluenose

Super service!

Lola

So caring of little Marley

Alex Bruyere

Great service, very professional and always patient with my furry family.

Samantha Manty

The staff here goes above and beyond to keep our pups healthy and happy! Thank you to the Doctor's and staff- you are all amazing at what you do!

Leslie Gardner

Very helpful and knowledgeable

Lift With Labbe

Always friendly service and they always go that extra mile when it's an emergency.

Matt Jackson

Friendly, helpful and knowledgeable

Nick Bruyere

Excellent service from every staff member. Couldn't ask for a better team to care for our furry family members.????????????

bumpkin2001

Was good. Had covid practices in place. I got my kittens their first shot and didnt get back in time for the booster so they want me to start all over

Lorelei Lind

Always been good to me and my family

Mike Antonietti

The vets and staff here are absolutely amazing! They genuinely love animals and really care for our dogs every time we've had to bring them in, whether it was an emergency or just for regular shots.

leslie bell

Beautiful new bldg, staff are amazingly helpful with advice, concern and compassion.

Jim Turner

The best in every way.

Waverley Dovey

Very kind and compassionate staff. The whole office seems to know my dog by name and they all seem to be genuinely interested in my dogs progress. As I don't live in town I really appreciate their mobile clinics and how accommodating they are about getting your supplies to you through arranging others to bring things back to your town.

Tom Buttle

Great service on web and phone. Their people are terrific - friendly and professional... TomB

Jordan Allan (Jerdanalan)

We had some concerns with our dog and we needed her looked at. The person at the front counter was not communicative to my wife and did not listen when my wife asked for payments and because of the large bill. She had also told the lady I was bringing my tax exempt card beforehand. Then she basically said too late I already put it through. Were not rich and trying to save for our baby coming this was very upsetting. Our dog will be taken elsewhere from now on unless it's an extreme emergency.

Jolene Stahn

Very knowledgeable and kind staff. Everything from booking my appointment, answering my questions to our visit was wonderful. I appreciate the helpful information about pet food and vaccinations. The social distancing practices were also well organized and went very smoothly. Hopefully, we’ll be able to shop inside soon!

Rob Perreault

First time using their services during COVID and couldn't be happier with the process. Also they treated my Lily very well and gave her plenty of compliments. Thank you for treating my puppy

Ramiro Matias

Great staff. Excellent with all our pets. Highly recommend.

Kelly McKelly

The staff here are fantastic. They seem to understand my pet is my family. Dr. Dan saved my cat's life, charged me an arm and a leg, and I'd do it all over again, because Dr. Dan was and still is really good at what he does.

memelovingfxckk

Knowledgeable and friendly staff, they've been very helpful with our pup- plus our pup herself loves the staff there!

Karen Leddy

While in vacation, our dog woke up with what looked like a nasty eye infection. We were over 6 hours away from our regular vet and didn't know what to do. We called Nor-West and despite having a packed schedule, they managed to work us in within an hour of calling. They give our dog a thorough exam and a successful treatment plan. They also took the time to talk about a good first aid kit to have on hand and to make sure we knew about fungal spores that were common in that area that could affect our dog months after we got home. The visit was cost effective and we liked that they did not order a slew of unnecessary tests. We really appreciated their high level of service and highly recommend them based on our experience!

shelley Jordbro

Service and care is the utmost importance at NorWest Animal clinic

Dene Driver

Good, its important to set a working relationship that is comfortable for both. Set healthy boundaries

Neil Kromhout

Dr. Butler a always does an awesome job.

Cindy L.

Dr. Dan is by far, the best Vet ever.

Taylor Clinker

So thankful to the staff at the clinic for helping my Gibbs get back to his goofy attitude. They fit us in on the same day I called and within hours of bringing him home he was hopping all over the place again.

Harlene Lowey

Friendly, caring staff.

Shekinah K

Very friendly atmosphere. They treated my Keyta very well and answered any questions I had. Very professional and will be using them for all my vet needs

Rosalyn Calder

This animal clinic is truly amazing. I brought my Amazon Parrot to thedublwho had dislocated his wing! ???? He is now feeling SO great! Thank you SO very much for taking geat care of my birdy! ????

Samantha Butts

Love the staff! They are great and the prices are fair!

Rodney Legault

We were in visiting from out of town. We tried several vets in Thunder Bay and none would take a look at our dog who was cut and had an infection in her leg. One call to Nor-West and we had her in and out and fixed up in no time! Wonderful vets and would recommend them to anyone!

Mike Back

They fixed my dog whom I ???? love.

George Glowasky

Amazing care from a kind and compassionate staff. Dr. Dan has such concern for his patients and and is backed up a likeminded staff. They all make you feel so confident that our furry children are in wonderful hands. Thanks to one and all for caring so very much for our pets.

Brad Spears

Very nice people to deal with dr.dan is really a super nice guy

Russell Cyr

Very good

Adam Wigdor

Best place in town!

sjbear29

Very good place

justawhitechick

Excellent place to bring animals,. Great ppl to deal with,. Very in-depth explaining surgery's or stuff being done to animals. They don't do anything without ur permission which I like. I take my 2dogs and cat here????

N S

Awesome Vet Clinic with really great care for our pets!

Monica Mychasiw

I feel safe taking my pets there, Dr Bob always takes my calls answers all my questions. It's just a little smelly in the building. But all good otherwise.????

T G

Always great

jay William

Friendly staff and great care was taken of my dog and she is usually skiddish around new people

Billy Halvorsen

Our only animal clinic in town, but they do their job well and are friendly and helpful. They also sell high quality pet food along with toys and stuff, so they're good to visit even if your pet's not sick.

Vicky Chima-Lenz

In mid October 2020, when ALL the animal clinics in Thunderbay failed me ... Nor-West although very busy, not only took my appointment but went above and beyond to help me sort out my dog Luigi's International Health Certificate so we could travel back to Panama where we reside. It is a complicated and tedious procedure to get Luigi back into Panama. They were very understanding of the fact that I had to drive 3 hours to get to my appointment so made the extra effort to make sure the paperwork was all filled in correctly. Karen at the clinic was stellar! I am very grateful and they totally made my 6-hour drive worth it!

Rick Tiede

Our dog was well looked after and they provided us with a very imfomative report on his condition. Very pleased with the service.

Kim Hamrak

Excellent service.