Reviews of Niagara Falls Animal Medical Centre (Veterinarian)

Jenn F (Hibou)

Great place with great people! :)

Pebbles Flintstone (pebblesflintstone67)

Dr. Merge and his staff are very knowledgeable and caring. I have been bringing my cats to Dr. Mergl for years. He is compassionate and very thorough in his analysis and treatments. I can’t say enough. I always feel that my pets are in great hands when I bring them here. I trust the doctors and their expertise. Thank goodness for doctors like him. Recommend highly.

Trevor Crozier

Clinic has highly trained, professional staff. The clinic is kept very clean and there's always someone available at the desk. I would never go anywhere else. Keep up the good work everybody!

Nora Djizmedjian

Staff very pleasant and accommodating. Dr Merkle is a concerned veterinarian. Takes his time in treating and explaining your pets problem. Saved our little puppies life. We are greatfull to him.

Stefanie Elia

Have been using this vet for the past 2 years for my XL dog. They have been fabulous and can always get us in quickly when needed.

Kurt Adams

Dr Russell and staff were knowledgeable and kind! Great place!

The Dogman

Great people wonderful doctors.

Amelia Brown

The best vet I have ever been to. Kind, caring, actually listen and care for the owner and the pet.

Patricia Haftar

Terrific place to take your furry family for all their health care needs!

Jeff Johnson

They helped us through a very very difficult time

Doglover Ofpugs

Doctor sherry Davidson Is the best very welcoming and not afraid to answer questions when it comes to the help u need with your fur baby

David Smirnov

Thank you for saving my cats from the awful respiratory infection they had , I was almost sure they'd loose their eyesight for good.. This left me worried sick and even more depressed and anxious then ever. They really mean a lot to me and your awesome vet did everything she could, promptly and cared for Martha as if she was her own. I can really see that she truly cares about animals. Amazing lady. I wish her the best as well as everyone else at this location. Despite it being an emergency visit, it was really fairly priced and offered exceptional service. I can't thank you guys enough. Thank you so much. Bless your warm hearts thank you for everything you have done and continue to do for animals. If I wasn't broke and on a limited income I would donate to this place as well as the Lincoln County H.S. in St Catherine's in a heartbeat. God bless you I wish you all the very best.

nikki croteau

They are able to assist you in all things animal . And if you cant afford the offers they have they will try to help your situation the best to their abilities. Very friendly and very gentle to all living creatures

Michelle Olah

Dr Davis is the best cat vet around. I recommend her to everyone.

Cindy Diodati

I have been going here for years. The staff and vets are great, very friendly and helpful. Just wish they were a bit cheaper, but then not many vets are these days.

NewMilwauke

Not the kind of vet I'm looking for. Called in about my dog who may have eaten some ibuprofen. Asked to speak to a vet, but just couldn't I guess. Because what they want you to do is bring your dog in first and THEN, they'll give you relavent information, this way it's chargeable. I was given the impression that they could run a test and see if she ingested enough to hurt her ..turns out they can't. The options were leave her at a different clinic for 2 days overnight on a drip pre-emptively, or get baselines from her now, and wait to see if she has any symptoms and then bring her back in for more baselines. So, basically, it's wait to see if she has symptoms. I could've done that at home before taking half a day off work and saving myself the 110$ "examination" fee. She was in there for two minutes and THEN I get a call from the vet saying there's no test for that. If I had gotten to speak to a vet or someone who had any knowledge (I'm fine with people not knowing everything or being a new employee) this whole ordeal would've been less stressful and saved me 200$+. I also asked if we could do my dogs other appointment (was in a few days) at the same time since im all ready here, and was told no, they're different kinds of appointments...(just needed some pills). When I asked what I was being charged for since she was in there for 2 minutes and the vet did literally nothing, in was told "your being charged for the vets time". To an extent, I get that. But if I had gotten to speak with someone with proper information I wouldn't have been there. And, it takes some nerve to charge a customer when you did absolutely no work. Just seems like the kind of place that wants your dog in the room before they tell you anything so they can charge you. Not what I'm looking for. I'll be finding a new vet.

Stephanie Forward-Duggan

The best vet around! They truly care for your animals and you as well; they're very helpful, accommodating and knowledgeable. Dr Davis is amazing with small animals, if you have a bunny or other small fur baby, she is THE best! I cannot say enough nice words about this establishment.

Zac Jones

Prompt friendly service and knowledgeable veterinarians

nikki croteau

They are able to assist you in all things animal . And if you cant afford the offers they have they will try to help your situation the best to their abilities. Very friendly and very gentle to all living creatures

Sandra Janes

Friendly staff and excellent service

Rebecca Janzen

Has been our family vet for years!doctor mergk and staff are amazing. They are great at answering questions and will always give tips to give your pet the best care

Dave TV

I have been taking my dogs there for many years. My dogs have received excellent care and at the end of both of their lives the staff was very kind and compassionate. I highly recommend them. Keep up the great work, thank you, Dave Harrigan.

Cassidy Motyka

all the staff makes such a great effort to get to know each of the clients by name, - pets and humans, and makes you feel welcome,. The ladies at the front especially deserve a medal for their patience. They work front line dealing with stressed out pet parents on the phone and in person and they are alway nothing but kind.I'd also recommend Dr. Davidson for anyone looking for good exotics care. Especially if you're a hedgehog owner. They are a little pricey here, but completely justified in really amazing customer service, and expertise.

Desiree Clarins

I have been bringing all my many critters here for a couple of decades or more. They have treated my dogs, cats, bunnies, birds, and even a turtle. The vets are top-notch, and so compassionate and caring. I simply love Dr. Mergl. They have had the same receptionists all these years, and they are also very caring and compassionate. I had to bring my turtle there today to be euthanized after a bad injury. Heather was so compassionate.....I even heard her speaking in soothing tones to my turtle as I left in tears.........that really meant a lot to me because it is just tearing me up inside that I had to make this decision.

Karen

Great care. Great staff. Very knowledgeable and kind.

Darrell Bedford

Great service. They looked after my dog and ther were no complications after the surgery. Recommend them highly

Dennis Stefan

Amazing Doctors who make you feel safe and comfortable leaving your pets. The front staff are always friendly.

Ken Dong

Awesome and Knowledgeable Staff. Kind and Caring

Brandi Young

Did like them. Nor did my dog

Rosie Mitchell

No matter how you need emergency doctor for your dog , this clinic won't accommodate you. I won't recommend this clinic. It's frustrating to find a clinic when your dog is trembling uncontrollable and this clinic don't even care to look your dog!!

Lorraine

Hairballs in my cats are a big problem. One was vomiting regularly, was sick for 2 weeks. He finally vomited a huge hairball. My other cat started vomiting and had bad diarrhea. turns out he threw up a big pile of hairballs all because I put his pill in the hairball remedy gel to help him swallow it. He was cured instantly. I'm surprised the veterinarians never seem to mention this as a reason for vomiting.

Diane Stamatakos

Absolutely the BEST vet around. Love Dr Mergl and all his staff. Been going there for over 25 years.

John Harris

Also look after my dog with care.

Justin B

Awesome group of people that genuinely care about your furbaby I'm very pleased with the service i received and will definitely be back and recommend!

Don Reid

Very good with our puppies. Little pricey but most vets are.

Katherine Bertin

I work in th field and the hospital I work for holds a high standard of care. My dog had aTPLO repair at the NFAMC. I was pleased with the client communication pre and post OP. Staff very friendly and knowledgeable. They were quick to address things. You can tell the staff love their job and genuinely care about your pet. It meant a lot to me and thank you.

Meaghan Fitzgerald

Staff and doctors are always very helpful and knowledgeable. They always fit me in when needed and have convenient hours. Can be more expensive but well worth it for the care we receive. Would highly recommend to anyone.

Jolanta Piechota

Excellent service, very informative

Anita Minov

This superior veterinary clinic has provided excellent care & service to our family pets for over 40 years, caring for dogs, cats, bunnies, hamsters. Always knowledgeable, compassionate and effective pet care. Highly recommend

Tosha Cull

Absolutely disgusting, no compassion. Heather at the front desk has zero compassion, when I called because I had to put my cat down, she started quoting me recall fees and other fees. There was no, sorry to hear, let me see what we have available...just all the money they need to make. I have been an animal owner for over 20 years, and she could see that from the records she would have had to pull up, don't quote me fees, try comforting me through this difficult time. DO NOT CALL THEM. HORRIBLE CUSTOMER SERVICE IN A TIME OF NEED

John Hannigan

Not at all compassionate!

Amelia Brown

The best vet I have ever been to. Kind, caring, actually listen and care for the owner and the pet.

Quintin Pearson

So far they have taken care of my kitten for his first shots and checkup and they have also spayed my other cat. Very professional and knowledgeable staff including reception, techs, docs, etc. Prices were average for the area, no crazy surprises while also not being so cheap that you question the care your pet recieves. Gave a wellness call after the spay to check in on the cat and remind us of what to look for as well. Overall very thoughtful, skilled, and competent staff and we will definitely be back.

Adrianna Kravjansky

Dr.Sherry takes her work serious and it shows. She is dedicated to animals and that is why I trust and respect her with mine. She went above and beyond in a situation that proved she genuinely cares for animals which is why I'm writing this. For those reading I switched vets that I was with for 10 years to her. Her staff is very informative on how the appointment went - my previous vet wasn't nearly as informative on my pets health or how the appointment went. Overall I have great things to say about this vet.

Madelynne Harrigan

We have 2 vets: one for when we’re in Toronto at school and one for Niagara. We called them for an appointment to get the kennel cough vaccine and were clear when we told them that he was ALL up to date on his other vaccines so that’s the only one he needed. Called our other vet to send over his files and everything. We get there and the receptionist Shannon takes him in and we confirmed that he only needed that one kennel cough vaccine. The vet calls us and says “we gave him his kennel cough vaccine and updated ALL of his other vaccines as well”. So we were in shock and it turns out the reception SHANNON told the vet that she came out again and asked us if we wanted to update his other vaccines because they were due at the end of the month and it would be more cost effective. THIS DID NOT HAPPEN. They gave him VACCINES WITHOUT OUR CONSENT!!!!! The vet also went along with his appointment without his file from the other vet. Our dog had had the other vaccines updated 3 weeks prior to that! Luckily our dog is 100+ pounds so he won’t overdose or have any other critical effects. Dr. Davidson talked to us after our appointment for a lengthy amount of time and was also SHOCKED about Shannon’s dishonesty. Very unprofessional receptionist. So BEWARE!!!! Ask to speak to the vet prior to your dogs examination to ensure they administer the proper vaccines and tests.

Curtis Conley

Dr. Juliana Tatzel is extremely professional and caring. Cares for our dog like it is her own. Would definitely recommend this veterinarian!

Brenda Goss

It was a very sad day when I had to euthanize my little Tinkerbelle. They were very kind and compassionate. Many thanks to the doctor and staff for helping me through a very painful experience

Alexandra Cumming

Dr. Davis is the best guinea pig vet around. It is easy to see her love for animals and she is so knowledgeable! Many vets I have run into say they see guinea pigs, but have no real love or knowledge base, that is not the case with Dr. Davis. She recently helped our very sick skinny pig in an emergency situation. If it had not been for her help, care and knowledge or piggy would have never made it. Please go try out Dr. Davis and see for yourself what an awesome vet she is!

Teena Doyle

Love them! I've been bringing my pets here for almost 20 years. The vets and staff are all very kind and caring. They take as much time as needed to answer your questions and make sure you feel at ease. They truly care about the animals in thier care and it is evident by the way you and your fur babies are treated. They have the utmost compassion for you when it's time to make any difficult decisions and treat your pet with dignity. I would never take my pets anywhere else. Highly recommend.

C Vanderlee

I was impressed with the fact that they collected so much information about my bird prior to the appointment. Dr. Sherry Davidson was very friendly towards me and my bird, very knowledgeable about avian husbandry and devised a clear treatment plan. I appreciated the follow up call I received to see how my bird was doing on the prescribed medication. I have to say that all the staff I interacted with were friendly and compassionate. Although I did find my consultation a little bit pricey, I would definitely recommend this veterinary clinic to others. On a final note: it is nice to have an avian vet in the Niagara Region as avian vet care is difficult to come by and so necessary. Thank you Niagara Falls Animal Medical Centre!

James DeRoche

Extremely friendly staff and very knowledgeable dr.

Lori Simon

The staff and doctors are terrific thank you for all you. Shadow and family

Gratitude Love

Absolutely first rate! My experiences with the staff at AMC have been extremely positive. They really love animals, and it shows.

Brenda

I love this vet very caring and the animals first. They help the pet parents with the knowledge and you can call and ask for advice and is given gladly

John Doe

Beware this vet. Unscrupulous, she is not upfront with her pricing and will attempt to push unnecessary procedures.

Mary Boshnick

We always have a great experience here, staff are very friendly and helpful

Frank

Always great treatment for my pugs and cats.

Bob W

Been a client there for over 25 yrs ..excellent care and service...Staff is the best!!