Reviews of Veterinary Clinic Lachine (Veterinarian)

Melanie Green

Brought my pair of Hahn's macaws in for checkups and a beak trim. Was very impressed by Dr. Gavin's knowledge and his manner with my birds was great. The vet tech that assisted was wonderful as well.

Апфиүмоцѕ Gњфѕтж

They are very nice and I can tell they really care about the safety of your animals

irene stanhope

Very good and helpful

richer michel

(Translated) Exceptional surgeon, good choice of animal stuff and counselor (Original) Chirurgien exceptionnel, bon choix de bouché animal et conseiller

Jaycee Bihun

Super friendly staff and great attention to detail. When my cat needed testing done I got results super quickly and they provided excellent information, very up front and clear explanations.

sandra lagacé

(Translated) I had to go there twice in an emergency with my boxers at 7 months and 6 years old and I have always been well served. It is sure that it is expensive but when you have no choice for it love of our baby we loved time we did not want him to suffer.The last time we had to make a hard decision and they were professional and we gave us all the time we wanted and the vet to explain everything to my husband when he arrived because I was crying too much, it looks like I could hear nothing she took the time to explain everything to her what she had already told me. We did not receive a nice card afterwards Thank you for this delicate attention. If I have to return there urgently with our new dog this is where we are going to go but I wish that he is in good health that I do not go there go. (Original) J'ai du y aller à deux reprises en urgence avec mon boxer à 7 mois et 6 ans et j'ai toujours été bien servi.C'est sûre que c'est cher mais quand on n'a pas le choix pour l'amour de notre bébé qu'on aimait temps on voulait pas qu'il souffre.La dernière fois on n'a du prendre une dure décision et ils ont été professionnel et nous on donné tout le temps qu'on voulais et le vet à du tout réexpliquer à mon mari à son arrivée car moi je pleurais trop, on dirait que j'entendais pu rien elle a prit le temps de tout lui expliquer se quelle m'avait déjà dit.On n'a reçu une belle carte par la suite.Merci pour cette délicate attention.Si j'ai à y retourner en urgence avec notre nouveau chien c'est là qu'on va aller mais je souhaite ???????????? ???????????? qu'il soit en santé que j'aille pas y aller.

Smiljana Nijemcevic

Dr Gauvin has treated my rabbits and my dogs. One of the rare veterinarians that I trust and I don't feel like I'm being sold fries with my burger... ( Mc Donald's famous add on sales technique) He is very knowledgeable first off all, and an excellent diagnostic. If he can make an educated guess as to what the problem is, he will without having you do dozens of pricey tests first, and most importantly, his educated guesses, at least in my case, were spot on.

Jacques Brisebois

Very good doctor. Will be back for future visits

Justine T

(Translated) Really a nice team who knows rabbits very well. They were able to reassure me and explain to me each possible procedure, all so that I can make a free and informed decision. My bunny is already better! Thanks again ! (Original) Vraiment une belle équipe qui connaît très bien les lapins. Ils ont su me rassurer et bien m'expliquer chaque procédure possible, le tout afin que je puisse prendre une décision libre et éclairée. Ma lapine se porte déjà mieux ! Merci encore !

Matthew Lane

They really take the time to explain everything, they seem to genuinely care about the animals and their condition, yet they're honest about the prognosis. Clean, always with an assistant, well-organised, and seem to really know what they're doing with lizards.

Jessica L

The staff here is super helpful and friendly. They explain everything very thoroughly. They always treat my dog extremely well and she is actually happy to go see the vet.

caroline custodio

They took great care of my rabbit Cookie by the end of her life. Dr. Odette is very good and caring, like the rest of the staff. Highly recommend!

Nixtermeister

This clinic is simply stellar. They took care of my dog from the time he was 2 months old until he died. The staff is great and Dr.Gauvin is such a kind and professional veterinarian. The place has great energy and animals feel at ease quickly. thank you for your services over these 12 beautiful years on behalf of my beloved Leo.

Isabelle Savoie

(Translated) Very accommodating, impeccable service. (Original) Très accommodant ,service impeccable.

Vince Jolivet

(Translated) Excellent veterinary service. (Original) Service vétérinaire excellent.

Meandme

A great team of dedicated professionnals providing exceptional care to our beloved pets. Thank you all for being there for us!

Karim Oumzil

(Translated) Very good service, but overpriced .. I did a descaling on my chihuahua last year $ 1500 bill. This year I am going to another clinic to do exactly the same procedure and the total amount was $ 560 (and they even put up for the night before the surgery) in short, this is the last liver that the Lachine clinic will see me. face the .. (Original) Très bon service , mais over price .. jai fais un détartrage à mon chihuahua l’an passé 1500$ de facture. Cette année je vais à une autre clinique pour faire exactement la même procédure et la somme total était de 560$ ( et ils on même héberger pour la nuit avant la chirurgie) bref, c’est la dernière foie que La clinique Lachine me verra la face la ..

Brooke Santini

The reception was extremely nice, and the doctor knew exactly what he was doing.

Milena Battista

Not only did my pets were always well taken care of at this clinic, I even received a call from Dr. Ouimet to give me his sympathies for the loss of my cat. I was beyond touched ????

Victoria Ellis

A couple weeks ago my family and I had to say goodbye to our dear dog of 13 years, Maggie. It was such an emotionally overwhelming experience, but I can gladly say, I'm happy Maggie's goodbye was at Veterinary Clinic Lachine. I've never come across such friendly and genuinely caring staff. They were there to comfort us during the whole process but also gave us space and all the time we needed. Thank you for making Maggie's goodbye so comfortable and peaceful for her and not stressful in anyway. Thank You

Izzy Belisle

I took my rabbit here for a head-tilt. Vet gave me a choice to get a head scan or to try antibiotics and anti-inflammatories to treat a possible inner ear infection. I tried the second option and within the round of medicine, my vet called to check in twice and my rabbit was soon perfectly healthy! Will be going back to talk about spaying my bunny as well. I trust the vet I have and would reccomend her for rabbits.

Max Schecter

Very good place to bring your animals, I've never seen such a friendly staff.

Emma Helvete

Friendly and nice service.

Timothy Blake Perry

Amazing staff. I had to put my cat down , and they did all they could to make it as easy as possible

MarieJosee Forget

(Translated) EXCELLENT SERVICE ... From the reception to the exit we feel confident with all the staff ... Thank you very much for everything. (Original) EXCELLENT SERVICE... De l'accueil à la sortie nous nous sentons en confiance avec tout le personnel... Merci beaucoup pour tout.

Jacinte Bradet

I had a few horrible experiences here and no longer trust this clinic. I brought my puppy to this clinic for his vaccines, at the time he was quite prone to motion sickness and threw up on our way to the clinic. I explained this to the vet and she explained that they could not vaccinate a sick dog, which I understood so booked another appointment. They then proceeded to do $600 worth of tests to make sure that he didn't throw up for other reasons and wanted to keep him over night (more $$$) which I declined and was never done at any of the other clinics I visited. The vet proscribed my dog motion sickness pills to administer before his next appointment. I followed the written directions and shortly after my dog started vomitting bubbles, which I later discovered we're a sign of overdose. I looked up and found the manufacturers website and according to their directives, my dog was too young for their medication and they had prescribed a dose that was for a dog 5x his size. No wonder he was so sick! I called the clinic to talk about this and the vet could not admit to making any mistake even though the technician who answered the phone did agree that my dog was displaying signs of an overdose and that the dose was too high. I feel that the vet here almost cost my dog his life and felt it was important to share this experience with others.

Melissa Lockey-Chatham

Great service.

Patricia Litan

Superb service! I’m glad I found this clinic and to be lucky enough to live so close!

Belinda Blake

The only exotic animal vet in Montreal that actually sees ferrets on a regular basis. If you have a ferret, bring them here. You won't be disappointed!

Lyne Guilbert

(Translated) I went tonight and I am extremely satisfied with all the employees of this hospital as the receptionist and veterinary very welcoming people and they solved my problem very quickly so congratulations ... (Original) je suis allé ce soir et je suis extrêmement satisfaite de tous les employés de cet hôpital autant les réceptionniste que veterinaire des gens très accueillants et ils ont résolu mon problème très rapidement alors bravo…

Leah Trineer

Friendly staff, very knowledgeable about different products.

Fat and Funny

Great clinic for exotic animals. Friendly and helpful staff who take care of your animals.

Matt Gilbert

I have received excellent care from this clinic. I always feel like the doctor cares and is looking out for my fury family members.

Helene Seguin

(Translated) I have NEVER been to this place!!! (Original) Je ne suis JAMAIS allé à cet endroit!!!

Linda Mcgrail

(Translated) Impeccable service. People are trusted. (Original) Service impeccable. Les gens sont de confiance.

Louise Laroche

(Translated) very kind, attentive, explains the choices and treatments well ????Dr B. Ouimet ???? ???? a great animal lover ???? ???? for our kitties???? ???? and our fufus ???? (Original) très gentil , attentionné, explique bien les choix et traitements ????Dr B. Ouimet ???? ???? un grand amoureux des animaux ???? ???? pour nos minous???? ???? et nos fufus ????

Diane Lalonde

Quick to answer. Nice caring proffessional people. Nice approach. Knew right away how to treat my bunny.

Cedric Mariano

(Translated) We are very satisfied with the professionalism and the quality of care offered at Clinique Vétérinaire Lachine. Our Milla was diagnosed with kidney failure, Dr. Ouimet and the entire clinic team are dedicated to the well-being of our animals. Thank you to them for their wonderful work and their availability. (Original) Nous sommes très satisfaits du professionnalisme et de la qualité des soins offerts à la Clinique Vétérinaire Lachine. Notre Milla à été diagnostiquée avec de l'insuffisance rénale, Dr Ouimet et toute l'équipe de la clinique sont dévoués au bien être de nos animaux. Merci à eux pour leur formidable travail et leur disponibilité.

Elfie

We didn't have a good service there. Two years ago we had been told the surgery for our dog would be at least 1200$. Since we couldnt afford it, we had to postponned the surgery hoping it would get better in the meantime. On top of this, we didn't like the condescending attitude of the vet who made us feel helpless. We just found the best clinic in Montréal, Clinique vétérinaire Liesse, who just did the surgery for 580$, everything included, nightstays and all. Having known this before, we would have avoid a lot of pain and worries.

Sylvie Bourbonnais

(Translated) Opening time to change but not for everyone (Original) Heure ouverture à changer mais correspond pas à tout le monde

Stella FC

(Translated) Hyper passionate and attentive team. I have a ferret and I am very grateful for their help and service! Thank you! (Original) Équipe hyper passionnée et attentionnée. J'ai un furet et je suis très reconnaissante de leur aide et de leur service! Merci!

Steve Troletti (Stefano)

(Translated) Well located, clean and welcoming. They also look after the birds and there is parking at the back. I would have liked to find some food for the Birds of the brand Harrison. (Original) Bien situé, propre et accueillant. Ils soignent aussi les oiseaux et il y a du stationnement à l'arrière. J'aurais aimé y trouvé de la nourriture pour les Oiseaux de la marque Harrison.

Patrick Cross

Another great experience. Professional as alwayd S

Max Hanna

Great advice, good vet! medication was a bit expensive though

Jean Labelle

(Translated) Vet. and very friendly staff. (Original) Vet. et personnel très sympathique.

Cynthia L. McLaughlin (Spirielle)

(Translated) The best vet clinic I have ever been to. Go out of their way to address the problems of our animals in addition to being particularly human. It seems they love our animals and understand that they are important members of our family. Their way of explaining inspires confidence and exudes transparency. Their reaction and accommodation to the pandemic are also number 1 (Original) La meilleure clinique vétérinaire que je connaisse. Font des pieds et mains pour bien adresser les problèmes de nos animaux en plus d'être particulièrement humains. Ça paraît qu'ils aiment nos animaux et comprennent que ces derniers sont des membres importants de notre famille. Leur façon d'expliquer inspire confiance et respire la transparence. Leur réaction et accommodements face à la pandémie sont également numéro 1

Mariah Murphy

The staff at Vet Clinic Lachine were so caring with me and my pets. I will never forget their hospitality.

Megan Barbato

Te vets here are knowledgeable, passionate and won't push anything that isn't necessary. I would never bring my animals anywhere else but here.

Camila Cormier

Didn't like our old vet, found this one and very satisfied with the service so far. Our cat needed to have a dental surgery - the process was clear and professional, instructions were clear and we feel we can contact the dr via phone if any complications arise.

René Dansereau

(Translated) Our feline and canine companions are in good hands. Attentive, courteous and diligent service. (Original) Nos compagnons félins et canins sont entre bonnes mains. Service attentionné, courtois et diligent.

Emily Paine

This clinic is the absolute best I have found for taking care of small animals. The entire team are empathetic and kind. Dr Gauvin and Dr Ouimet are not only friendly but extremely knowledgeable. The fact that the cilinc treats Not only dogs and cats but exotic animals as well is a huge plus. It's a little out of the way for people coming from downtown but well worth the extra time. I will be bringing all of my animals here.

Chantal Menard

(Translated) Thanks to the Lachine sur Provost veterinary clinic. This Remembrance Day was a very painful day for Matisse and me; we lost Nazaro. This clinic showed a lot of compassion despite their busy schedule (getting ready to go to surgery) (Original) Merci à la clinique vétérinaire Lachine sur Provost. Ce jour du Souvenir a été une journée tres pénible pour Matisse et moi; nous avons perdu Nazaro. Cette clinique a démontré beaucoup de compassion malgré leur horaire chargé (s’apprêtait à aller en chirurgie)

Alexandro Velarde

The vet that is taking care of my tortoise is very honest, inspires great trust and provides excellent care. You can tell when someone cares. She is one of them.

Jean-François Rioux

(Translated) Specialties for exotic birds. A rarity in Canada and near my home. Thank you DR Gauvin for your professionalism and presence. (Original) Spécialités pour les oiseaux exotiques. Une rareté au Canada et près de chez moi. Merci DR Gauvin pour votre professionnalisme et présence.

Connie Page

Very attentive care

Jane Marlow

My cat suddenly became ill with laboured breathing, right after he sicked up a large fur ball, and he was experiencing loss of mobility in his front paw as well, so I was very concerned and quite panicked. I called the vet, and they said it was not an emergency and that if I deemed it an emergency, to go to the DMV. So with a heavy heart I took him to the DMV. After examination, they discovered his heart beat was galloping, and he wasn't any better than before.That night I left a message to the vet for them to call me in the morning, as the DMV had requested that I follow up with my vet for further x-rays. Panicked I also sent them an email, and also called out the person who had said it wasn't an emergency in her opinion. The response I received was less than pleasant and NOT professional. Now let's remember that I am in a state of worry, panic, and fear, I was pleading with them to see my cat. I was told off in French & spoken down to by Caroline Ferron, who is a technician not a VET, and promptly hung up on me. My husband was disgusted with this behaviour. She lacked human compassion, decorum, politeness, and patience, and was fixated on me calling out the seriousness of the situation about Samantha hadn't thought it was serious at all. In 35 years of owning pets, I have never been treated so atrociously. Long story short, my beloved cat passed that night, after a blood clot took over his entire life (A VET IN Westmount concluded this) Thanks for absolutely nothing Caroline except cruel and unusual treatment, because we called out your opinionated technician. I wouldn't trust my pet in her care ever.

marc coulombe

(Translated) Very good service by phone. Speed. (Original) Très bon service par téléphone. Rapidité .

Kathryn Davidson

Our Bernedoodle Charlee LOVES going to the vet! Dr Ouimet has been her vet since the beginning (going on 3 years now) and they’re always so nice, they listen and explain things thoroughly and they don’t push for any extras that they don’t feel your pet would need. All the techs and administration are so nice and always greet you with a smile too. ❤️ The absolute best!

Gordon Gravel

Excellent and very caring staff.

emma guilbert

Very professionnal! Not difficult to get an appointment.

annie lacroix

(Translated) My neighborhood clinic, doggies and I are delighted. (Original) Ma clinique de quartier, toutous et moi sommes ravis.

Ksenia Kosykh

Dr. Rembeaux took a wonderful care of my rabbit. She was professional, attentive and I could tell she truly cared. Thanks to her my bunny is perfectly healthy now and I couldn’t be happier ❤️

Florence Beriault

(Translated) Excellent service! (Original) Excellent service!

Veronica sander

First time coming to this vet and we are so so sooo happy with the service. The vet was amazing, super knowledgeable and treated our cat amazingly :) We got seen as soon as we went in, and had any questions answered immediately. Our cat was obviously not happy to be there however I think she was as happy as she could be in this kind of situation due to the friendly staff. 10/10 would reccomend!!!!!!

Kris P

Super caring staff. Vets so knowledgeable about the care of exotic pets.

Tim Bourgaize

Excellent service and friendly staff. My baby rabbit was sick and needed surgery. They took great care of her. Now she is home and in great health and spirits . I recommend this place 100%.

Tony B

When we first arrived with our two cats they were super stressed and meowing like crazy. The assistants saw this and got us into the exam room right away, away from the other animals near the entrance which calmed them down. They saw us early, the doctor was amazing and gave us lots of tips and tricks. Great service.

Rachel M.

Nearly impossible to get service at this place; the receptionists rarely pick up the phone and you'll probably never get to talk to the vet even if your pet has had several appointments at the clinic. However, the technicians are competent and care for your pet and the prices are fair.

carmela cierzo

Would never bring my pets anywhere else, been going for 37 years :) ❤️

Remi Bertrand

(Translated) Great team and very good service! Dr. Normand took the time to examine my rabbit and I found the service honest and professional. I recommend! (Original) Super équipe et très bon service! Dr. Normand a bien pris le temps d'examiner ma lapine et j'ai trouvé le service honnête et professionnel. Je recommande!

julien lamontagne

(Translated) impeccable service, attentive to the slightest need of your animal and above all ensures that all your questions are answered before your departure and at a respectable price (Original) service impeccable ,attentif au moindre besoin de votre animal et surtout s'assure que toutes vos questions soit répondu avant votre départ et ce a prix respectable

Véronique Paquette

(Translated) The prices are really very high. They play with feelings. If we are not able to pay the costs for our animal it makes us feel guilty. I wouldn't go there anymore. (Original) Les prix sont vraiment très élevé. Ils jouent avec les sentiments. Si on est pas capables de payer les frais pour notre animal il nous font sentir coupable. Je n'irais plus là.

Jean-Jacques Jové

(Translated) My veterinarian for 20 years, a reference, Dr. Gauvin is an excellent professional and very human. (Original) Mon vétérinaire depuis 20ans, une référence, le docteur Gauvin est un excellent professionnel et très humain.

James Enright

Good people nice service

Christopher Gerlach

The people here are very knowledgeable and nice.

Yvon Cere

(Translated) It's professional and courteous good service (Original) C'est professionnel et courtoi bon service

Ginette Lamothe

(Translated) A well deserved five star. Welcome, listening, affordable price and as a bonus a veterinarian (Dr Ouimet) affable, smiling, generous of his person !!! A fan!!!!! (Original) Un cinq étoiles bien méritées. Accueil, écoute, prix abordable et en prime un vétérinaire (Dr Ouimet) affable, souriant, généreux de sa personne!!! Un passionné!!!!!

Ivon Diaz

(Translated) Excellent service! Dr drolet has impeccable service, she does everything to inform us, a lot of empathy, professional and honest. I highly recommend them. thank you so much (Original) Excellents service! Dr drolet a un service impeccable, elle fait tout pour nous informer, beaucoup d'empathie, professionnel et honnête. Je les recommande fortement. Merci beaucoup

Jasminebutter Butterflywalk

They took such good care of my animals, I always felt safe bringing them to this vet.

I. A.M.

Provides good services to pets

Lidia

(Translated) For many years, I have been using the services of the Lachine veterinary clinic inc. Excellent service, great team. Special thanks to Dr Bruno Ouimet, who has treated my cat Kesha's disease very professionally. Thank you so much. (Original) Depuis de nombreuses années, j'utilise les services de la clinique vétérinaire Lachine inc . Excellent service, super équipe. Remerciements particuliers au Dr Bruno Ouimet, qu'a vraiment très professionnellement traité de la maladie de mon chat Kesha. Merci beaucoup.

Ariobarzan Bakhtiar

5 Star Veterinary Clinique. So happy that we chose this clinic so far; We took our 4 m.o Husky puppy to this clinic yesterday, to do the exam & vaccination. Doctor, nurse and receptionist, they all were really nice people, friendly, professional and caring. Very calm atmosphere, and they are not pushy to buy their products. I can surely say that these people know their job and they do it professionally. BTW, prices were fair and affordable. I did a brief calculation and I could save ~30 bucks after tax totally, comparing to other clinics I've contacted to get the price from. Cheers.

Daniel Nadeau

(Translated) A serious place very good service (Original) Une place sérieuse très bon service

Vincent Lichaa

They were so helpful & very friendly service. #1 for pets!

Annie Huot

(Translated) Dr Gauvin is an angel for my birds (Original) Dr Gauvin est un ange pour mes oiseaux

Cedric Demers-Roy

Great service. My dog loves the staff and she's never afraid to go in.

Vlad Gor

Very nice people who love animals and care about their clients. Was refered by a friend and didn't regret. My guini pig received good service. Recommend.

Alex Hesketh

Amazing care and service!