Here you will be able to see all the feddbacks of people who are using the products of Passionimo Veterinary Hospital of Montreal (Veterinarian) in Dorval (Canada).
Currently the business gets a score of 4.7 over 5 and that score has been based on 127 reviews.
You may have noticed that it reaches an feddbacks average is practically the best one, and it's founded on a very high number of feddbacks, so we can think that the valuation is quite reliable. If there are many people who bothered to leave their score when they are happy with the business, it works.
You know that we do not usually bother to write reviews when they are positive and we usually do it only if we've had a problem or incidence...
This Veterinarian corresponds to the category of Animal hospital.
(Translated) I would like to thank the whole team who welcomed my unfortunately very sick cat. We must underline the welcome and the sensitivity of the whole team. My cat was surrounded, the team took care of him, including calling us as soon as his condition worsened, they were attentive and we were able to be with him for his last moment. Thanks to all. (Original) Je tiens à remercier toute l'équipe qui a accueilli mon chat malheureusement très malade. Il faut souligner l'accueil et la délicatesse de toute l'équipe. Mon chat a été entouré, l'équipe en a pris soin, notamment en nous appelant dès que son état a empiré, ils ont été attentifs et nous avons pu être avec lui pour son dernier moment. Merci à toutes.
I've been a few times now for my guineapigs and I always feel comforted knowing that they're being taken care of there. Everytime I've left the staff always say good bye to the pig(s) which emphasized to me that they love what they do and my animals are always in good hands. Price wise this was equivalent to other vets I've been to but you definitely get what you pay for in expertise. I recommend this place to anyone that will listen.
(Translated) Hello, a quick note to tell you that you have a new assistant technician, Cloé (animal keeper) who has found her way by working for you. She has flourished since being at your hospital because she is allowed to learn and show what she is worth. She often talks about the positive team spirit that exists within your team, as well as all that your hospital offers in terms of good pet care and service. I do not have pets but I aspire to have some one day, what better than to have your pet cared for with such a dynamic and professional team. (Original) Bonjour, un petit mot pour vous dire que vous avez une nouvelle assistante-technicienne, Cloé (animalière) qui a trouvé sa voie en travaillant chez vous. Elle est épanouie depuis qu'elle est à votre hôpital parce qu'on lui permet d'apprendre et de montrer ce qu'elle vaut. Elle parle souvent de l'esprit d'équipe positif qui règne au sein de votre équipe, ainsi que tout ce que votre hôpital offre comme services et bons soins aux animaux de compagnie. Je n'ai pas d'animaux de compagnie mais j'aspire en avoir un jour, quoi de mieux que de faire soigner son animal de compagnie avec une équipe aussi dynamique et professionnelle.
My Goldendoodle Zya is forever grateful for the love and care received. So are we. Thanks !
(Translated) With my dogs and cats, I have attended this clinic since 1990, for 28 years. Their animal care is excellent and their customer service is great. A competent and dedicated team. I recommend it to all lovers of pets. (Original) Avec mes chiens et mes chats, je fréquente cette clinique depuis 1990 soit depuis 28 années. Leurs soins aux animaux sont excellents et leur service à la clientèle est formidable. Une équipe compétente et dévouée. Je la recommande à tous les amoureux des animaux domestiques.
(Translated) Latte loved his visit! (Original) Latte a adoré sa visite !
(Translated) I know them personally and I am proud of them. They are exceptional people. (Original) Je les connais personnellement et j'en suis fière. Ce sont des personnes exceptionnelles.
The staff here is great. They are kind, helpful and understanding. Dre Henault is amazing. She is an excellent vet, and a caring and trustworthy person who goes the extra mile for her patients.
(Translated) Super nice clinic, the employees are very welcoming and the service for our animals is impeccable !!! (Original) Super belle clinique, les employés sont très accueillants et le service pour nos animaux est impeccable!!!
Excellent customer service: everyone is always happy to help and they really treat every pet with great empathy and kindness.
(Translated) Excellent service, the staff are welcoming and professional. I was very well advised for the adoption and maintenance of a cat. (Original) Excellent service, le personnel est accueillant et professionnel. On m'a très bien conseillé pour l'adoption et l'entretien d'un chat.
I trust them fully with my pups!
Kind, patient, thorough and thoughtful! They managed to fit me for an emergency and were very gracious about it. Good price too.
You’re paying for the renovations and dog treats but not better service. Everything costs more, even outside labwork to the same lab as other vets. But the major problem is that every time I walk in to pick up my dog I’m told that they were holding him and “just put him back in the cage”, even though other patients in the lobby have told me my dog was crying for over an hour before I arrived (I also come as soon as they call me). I can understand if they are busy and have to put him in the cage, it’s the dishonesty that bothers me. I’ve found another vet for teeth cleaning that is much more affordable and while the decor is no frills, the service is the same if not better.
I am very proud to work with this incredible team. I trust the expertise of the doctors, technicians and assistants. My own fur baby, Penelope, had to come in recently and I was so happy to see the level of care and attention the team gave.
(Translated) Great clinic, great services and advice and great team. Dr Henault and his team are rock stars in veterinary medicine. (Original) Super clinique, super services et conseils et super équipe. Dr Henault et son équipe sont des rock star de la médecine veterinaire.
(Translated) Super team focused on the best care! I don't hesitate to entrust my animal to it. (Original) Super équipe centrée sur les meilleurs soins! Je n'hésite pas à y confier mon animal.
(Translated) Excellent veterinary team! My puppy was seriously ill, the clinic was closing and they took the time to see us and treat him. They follow up with care and are all very attentive to our animals (and us too)! Thank you to the team and to Dr Hénault! (Original) Excellente équipe vétérinaire! Mon chiot était gravement malade, la clinique allait fermer et ils ont pris le temps de nous recevoir et de le traiter. Ils font le suivi avec rigueur et sont tous très attentionnés avec nos animaux (et nous aussi)! Merci à l'équipe et au Dr Hénault!
Friendly people!
(Translated) I adopted a puppy, I went to this hospital for my vaccines and they spent 1 hour with me to advise me and answer all my questions. I was happy because a puppy comes with a lot of responsibilities and questions. In short, I really felt supported and reassured after the appointment. (Original) J’ai adopté un chiot, je suis allée à cet hôpital pour mes vaccins et ils ont passé 1h avec moi pour me conseiller et répondre à toutes mes questions. J’étais contente parce qu’un chiot vient avec beaucoup de responsabilités et de questionnements. Bref, je me suis vraiment sentie prise en charge et rassurée après le rendez-vous.
Perfect service ????????
(Translated) Congratulations Cloé for the work you do, continue this project, that's what you have always aimed for. Grandpa is proud of you. (Original) Félicitation Cloé pour le travail que tu fais, poursuit ce projet, c'est cela que tu as toujours visé. Grand-papa est fier de toi.
(Translated) We called near the closure because our cat was not feeling well, and they were super nice to allow us to come that night. Everyone is in a good mood and super friendly despite the late hour, and our cat is well taken care of. We feel that great attention is being paid to our beautiful cat and we will be back soon for a follow-up. We chose Passionimo for our next appointments. (Original) Nous avons appelé près de la fermeture parce que notre chat ne se sentait pas bien, et ils ont été super gentils de nous permettre de venir le soir même. Tout le monde est de bonne humeur et super accueillant malgré l’heure tardive, et notre chat est bien pris en charge. On sens qu’une grande attention est portée à notre joli félin et on sera de retour bientôt pour un suivi. On choisi Passionimo pour nos prochains rendez-vous.
(Translated) We called near the closure because our cat was not feeling well, and they were super nice to allow us to come that night. Everyone is in a good mood and super friendly despite the late hour, and our cat is well taken care of. We feel that great attention is being paid to our beautiful cat and we will be back soon for a follow-up. We chose Passionimo for our next appointments. (Original) Nous avons appelé près de la fermeture parce que notre chat ne se sentait pas bien, et ils ont été super gentils de nous permettre de venir le soir même. Tout le monde est de bonne humeur et super accueillant malgré l’heure tardive, et notre chat est bien pris en charge. On sens qu’une grande attention est portée à notre joli félin et on sera de retour bientôt pour un suivi. On choisi Passionimo pour nos prochains rendez-vous.
(Translated) Great team of veterinarians and technicians. Attentive and understanding service. (Original) Super équipe de vétérinaires et de technicien(ne)s. Service attentionné et compréhensif.
This veterinary clinic is by far the best clinic in all of Montreal. The employees are extremely nice and care for you and your pet.
I have been bringing my pets here for several years and cannot imagine going anywhere else, especially as my pets age and have more medical problems. The Montreal Veterinary Hospital team is kind, compassionate and highly competent. I trust them completely. Laura Russell
(Translated) Team sensas, great installation with the new shop and the grooming area. Impressive boarding condos !!!! I recommend this hospital for your furry and feathered darlings! (Original) Équipe sensas, super installation avec la nouvelle boutique et l’espace toilettage. Impressionnant les condos de pensions!!!! Je recommande cet hôpital pour vos chéris a poils et plumes!
A great local veterinarian - we order Iskra’s food from their website and can pick it up or have it delivered, too!
Great place with caring people. I have just a gentle reminder to cat owners: An FIV-infected cat can have a long and full life if spayed or neutered and allowed to live in a loving home.
They prescribed our cat medicine and asked us to come 3 times every few days for a checkup. I have no problem with that, but every checkup costs the same as the full consultation price. And then they prescribed another medicine that cost 50$ saying it's better than the old one they prescribed. So we spent 50$ on the previous medicine for nothing. Quite a scammy behavior imo.
(Translated) The clinic made room for us at the last minute to see my puppy and we were also able to make a follow-up appointment very quickly. Thank you for your availability ! (Original) La clinique nous a fait de la place à la dernière minute pour voir mon chiot et nous avons également pu prendre un rendez-vous de suivi très rapidement. Merci de votre disponibilité !
(Translated) They took the time to explain the care required and to offer me a cheaper alternative than elsewhere, thank you little team, Isis is doing much better. (Original) On a pris le temps de m'expliquer les soins requis et de me proposer une alternative moins coûteuse qu'ailleurs,merci petite équipe, Isis va beaucoup mieux.
Brought my old cat few years ago with a bladder blockage and they were not honest with us. They went on with operations and medications and a smile that he will get better. He passed away few days later after suffering for many hours while we asked specifically the right questions if it was worth it going through this whole procedure. Never again!
Excellent service. We've taken all our pets to this vet for the last three years, and every time they have offered the very best care for a reasonable rate. They also take in animals that have been abandoned, service them, and put them up for adoption. Highly recommended.
I absolutely love this veterinary hospital!!!! The staff is so heartwarming and kind. They took great care of my cat when it was sick!! Now my cat is feeling so much better and is now back to his excited self!!! Thank you so much for saving my best friend.
Best vet we’ve had so far. Very professional and dedicated. They follow up and have other useful services available, like grooming and pet food store. I strongly recommend it.
They got us in the same day with my kitten. Very caring staff, I am happy to have chosen this clinic!
(Translated) I love this place! The staff is exceptional (in addition to Valérie who took good care of my little dog ♥) (Original) J'adore cette place! Le staff est exceptionnel ( en autres Valérie qui a bien pris soin de mon petit chien ♥ )
Excellent service. They helped my senior car with an overgrown thick nail that was close to his paw pad. They were very professional and understood how to handle a highly anxious cat. Pricing is very fair and the staff cares about my cats well being. Highly recommend.
(Translated) Great service and Dr. Henault really great !! (Original) Super service et Dre Hénault vraiment géniale!!
The staff and the doctors (Dr. Bisson) here are great BUT the prices for their services are outrageous. There seems to be a "Westmount" tax on all the services. The prices are a lot higher than other Passionimo clinics. For example, a consultation here costs just under $80 plus tax; at the Mont Royal clinic it is $55 plus tax. Also there are a lot of add-ons for services: for example they charge for the act of injecting medication and drawing blood for blood tests which I have never experienced before..... All this to say that you should not be fooled by the inclusion of the word "passion" in their name nor by their mission statements about fair value for their services.
Dr V and the team are simply the best. Boundless love for animals, patient and helpful. I feel lucky to be able to bring my four-footed loved ones to this place.
Super friendly and helpful staff, very sympathetic to any issues that may arrive, you can tell they really care about the animals here.
The team is extremely caring and professional. They take the time to explain everything they will need to do to help your pet, they keep you updated by calling you every step of the way, and will proactively follow up with you by phone once you bring your pet back home to check on him. I strongly recommend and I am very thankful because they were able to treat my cat that was under a lot of pain. He is all better now :)
(Translated) So happy to have visited you with my Zia !! She's fine now! Thanks to the whole team! (Original) Si heureuse de vous avoir visité avec ma Zia!! Elle va bien maintenant! Merci àtoute l’équipe!
Everyone at this clinic is amazingly kind, patient and helpful. I recommend them whole-heartedly!
Very friendly and professional. They are great with the pets and took us on short notice for an emergency, let's hope the little one improves.
Very warm welcome from the entire staff and excellent service.
thank you!
(Translated) Always 5 * here. Dre. Heneault and his team take care of our animals as if they were their own. I am leaving DDO to come here, because I have confidence and because they are the best! (Original) Toujours 5* ici. Dre. Heneault et son équipe prennent soin de nos animaux comme si c’était les leurs. Je pars de DDO pour venir ici, parce que j’ai confiance et parce qu’ils sont les meilleurs!
great team that cares about your animals. Number 1 in Montreal ;)
(Translated) Very kind veterinarian, my animals are always very well received and cared for with love and gentleness! Thanks to them. (Original) Vétérinaire très gentille, mes animaux sont toujours très bien reçu et soigné avec amour et douceur ! Merci à eux.
Easy to book an appointment. Polite, professional, punctual and competent staff.
(Translated) While other vets didn't do much for my old Tara, the vets at this clinic took great care of her. Thanks to laser treatments, despite advanced osteoarthritis, she regained a taste for walking. Excellent service, courteous staff, quick appointment, I recommend this clinic (Original) Alors que d’autres vétérinaires ne faisaient pas grand- chose pour ma vieille Tara, les vétérinaires de cette clinique en ont pris grand soin. Grâce aux traitements au laser, malgré une arthrose avancée, elle a repris goût à la marche. Excellent service, personnel courtois, rendez-vous rapide, je vous recommande cette clinique
Very patient with my anxious dog!! I'll go back with no hesitations, they are real pearls!
great team that cares about your animals. Number 1 in Montreal ;)
Went there a few time and each time it was a 5 stars experience! Keep up the good work!
Great overall staff. My cat Winnie was in her end of life, fighting cancer for the last year. Winnie was not peeing and wasn't eating, her current vet wasn't available. Passionimo took her in urgently and treated her infection successfully. A month later took a turn for the worst. I needed to confirm that it was time. Her vet was again not available. Passionimo was able to make time for her even valling a customer to trade places with me so I can get her in faster. They showed me compassion that made the whole process of putting her down much much easier. We put Winnie down at home peacefully. Thank you Passionimo for all your kindness
Great team!
Very professional people and nice that can show their empathy in a hard time.
The care we got when they not only took us after-hours during an emergency, but also the time they gave us with our 18 year old cat passing away post that emergency consult, was stellar. I even got a hand written sympathy card from the workers sent by mail that put me to tears. My Mishou had been to almost every Vet on the island and off island and only in her passing (due to negligence on the part of Centre Veterinaire de Laval) did she receive the most compassionate care. I have never been spoken to with such kindness and professionalism at any other vet. Months later, we have given a home to a kitten and have received nothing but flexibility and kind care from both front desk workers and vets. Our little Sora will have Passionimo Westmount as her primary from here forward. If you are looking for a vet, stop looking here - these aren’t just workers with jobs, they are actual human beings who are stellar at what they do. A very heartfelt thank you to everyone at this establishment for the care of our beloved Mishou ????
(Translated) For the moment because it is wu a simple call to put on claw covers, receptionist warm and understanding and available (Original) Pour le moment car ce n est wu un simple appelle pour posé des couvre griffe, réceptionniste chaleureuse et compréhensive et disponible
Nothing is more important to me than my dog, Tango. He was recently sick and I brought him to this vet. I was greeted by friendly and knowledgeable staff and the doctor (Dre Krivak) was amazing! She truly cared for my dog. This will now become my full time vet.
The end of life treatment was excellent, from the ambiance to the caring staff. Thank you.
(Translated) As always impeccable (Original) Comme toujours impeccables
(Translated) Always satisfied with the services of Lucie Hénault and her team! Thank you so much! (Original) Toujours satisfaite des services de Lucie Hénault et de son équipe! Merci beaucoup!
It was my and my dog Bonnie's first time to visit the vet in Canada :) the doctor and the staffs were very friendly,caring and kind. The doctor explained everything I need to know, she recommended few stuff for Bonnie, but it was NOT pushy at all, and well I dont know much about the average cost of vet treatments in Canada but the price was very reasonable too. it was very lucky for both of us that we had the first vet experience at this clinic:) !!!!!! Definately 5 stars!! ;-) !!!!!!!!
Very nice people.
(Translated) I work at the Montreal Veterinary Hospital and I can tell you that each of my colleagues is extremely dedicated to the well being of your animals. We have a superb team that supports each other! (Original) Je travaille à l'Hôpital Vétérinaire de Montréal et je peux vous dire que chacun de mes collègue est extrêmement dévoué au bien être de vos animaux. On a une superbe équipe qui se supporte!
(Translated) Great service with a super friendly and dedicated team that is really passionate about animals! Thank you! (Original) Super service avec une équipe hyper sympathique et dévouée qui est vraiment passionnée par les animaux! Merci!
(Translated) Good attention (Original) Buena atención
Very friendly. Took great care of my cat as well as offered me a beverage. Price hurt a lot but other then that would definitely recommend.
(Translated) I don't have a file with them but they made room for me 4 days later. They are very professional and attentive to our needs. ???????????????????? (Original) Je n'est pas de dossier chez eux mais ils m'ont faite une place 4 jours après. Ils sont très professionnels et attentifs à nos besoins. ????????????????????
Fantastic vet, I can't say enough good things, this team is wonderful!! Dr Bisson, Amanda and Ralitsa saved my dog Frank's life. They took him in an emergency and stayed way after hours operating on him. Throughout the surgery they sent me updates and pictures. They all went above and beyond, they are heroes! We can't thank you enough for saving our little furry Frank!!
(Translated) Great hospital, worth it, great service, best hospital I have ever seen, they love animals (Original) Super hôpital, vaut la peine, beau service, meilleur hôpital que j’ai jamais vue, ils aiment les animaux
Our Dog has quite a lot of health problems causing us some pretty frequent vet visits. The staff here is AMAZING. Our dog loves them. They have always taken the time to make sure we understand what’s going on with our dog and take our questions seriously. Would definitely recommend them!!!!
(Translated) My pug has been followed by this clinic for 7 years now. It is a clinic for parents who genuinely want to care for their pet. The level of service is excellent. But also and above all, I met all those who work there and they are inhabited by a vocation. I highly recommend it. (Original) Ça fait maintenant 7 ans que mon carlin est suivi par cette clinique. C’est une clinique pour les parents qui désirent véritablement s’occuper de leur animal. Le niveau de service est excellent. Mais aussi et surtout, j’ai rencontré tous ceux qui y travaillent et ils sont habités par une vocation. Je la recommande fortement.
(Translated) Superb clinic and unparalleled service. A big thank you to the whole team! (Original) Superbe clinique et service hors pair. Un gros merci à toute l'équipe !
Great service! They took wonderful care of my pet rats. The staff was very knowledgeable and it was apparent that they really care about their patients.
i absolutely loved the attention, the help and the information provided to keep my pet healthy. I'm coming back and I absolutely recommend it. be aware, prices are a bit high but 100% worth it
(Translated) Thank you to Dr. Hénault and the whole team for being always so welcoming and patient with a dogmother overprotective and worried like me! If I have questions or need reassurance, I know I can count on them to contact me quickly. My beautiful boy Bobby Chou is a fan of Dr. Hénault, who is not only a generous donor of treats, but also very sweet with him. (Original) Merci à Dre Hénault et à toute l'équipe d'être toujours aussi accueillantes et patientes avec une dog mom surprotectrice et inquiète comme moi! Si j'ai des questions ou besoin d'être rassurée, je sais que je peux compter sur elles pour me contacter rapidement. Mon beau garçon Bobby Chou est un fan de Dre Hénault, qui non seulement est une généreuse donatrice de gâteries, mais aussi très douce avec lui.
(Translated) A dedicated team who have the welfare of animals at heart. They are my benchmark for my dog's health. (Original) Une équipe dévouée qui ont le bien être des animaux à coeur. Ils sont ma référence pour la santé de mon chien.
My cavapoo is very comfortable here and we've had great services.
Friendly service, my kitten always feels at ease. From what I have heard prices may be expensive compared to other places though.
(Translated) Dedicated, competent, passionate team! Well done! (Original) Équipe dévouée, competente, passionnée! Bravo!
(Translated) This is the second time I'm going to this place. Each time, I was very well received. The technicians are great, as well as the veterinarians I met. The focus is on the needs of the animal. Prices are realistic and the amount of bills very well explained. (Original) Il s'agit de la deuxième fois que je vais à cet endroit. Chaque fois, j'ai été hyper bien accueillie. Les techniciennes sont géniales, tout autant que les vétérinaires que j'ai rencontrées. L'accent est mis sur les besoins de l'animal. Les prix sont réalistes et le montant des factures très bien expliqué.
Wonderful veterinary, very caring and loving staff! I recommend it 100% :)
(Translated) WOW! MY favorite clinic! for my 4 cats and dog. A team always smiling, helping, compassionate, giving good advice. We feel listened to, pampered, important, competitive prices, despite the distance, I will not go anywhere else! Thank you, small team with a big heart! (Original) WOW! MA clinique préférée! pour mes 4 chats et chien. Une équipe toujours souriante, aidante, compatissante, prodiguant de bons conseils. On s'y sent écouté, choyé, important, prix compétitifs, malgré la distance, je n'irai plus ailleurs! Merci petite équipe au grand cœur!
(Translated) A great team that will do everything for the well-being of your animal !!! :) (Original) Une équipe super qui fera tout pour le bien-etre de votre animal!!! :)
Dr. Bisson is a true gem and encyclopedia of veterinary knowledge. She is gentle, compassionate, and patient with me and my animals. Always takes the time to fully explain everything and answers all of my questions to my satisfaction. She treats my dog as if it were her own. Thanks so much again — highly recommend!
Took my cat in for the first time there today. Every single staff member I interacted with was kind and friendly. I wish I could remember the doctor's name but she was wonderful, and happily took the time to answer all of my questions (I had quite a few). Thank you!
I have brought my dog to this clinic. And I loved their service. They know how to handle them. My dog is very nervous by nature. And they knew exactly how to make him feel loved and calm. I would recommend them to anyone. Great service. Amazing staff. ! Thank you again.
This is hands-down the very highest quality and most caring vet clinic in Montreal. The Passionimo staff cared for our dog, Bunny, with the utmost compassion. We cannot express enough how highly we value their expertise, advice, and warm service. Everyone on staff treats your animal as if it was their own. That sums it up. Thank you, Passionimo! <3
(Translated) Thank you very much for all you did! (Original) Merci beaucoup pour tous que vous avez fait !
(Translated) Dedicated, professional and human team. Each member of the team has a real love for animals and their parents. If you are looking for the best clinic in town, here it is! (Original) Équipe dévouée, professionnelle et humaine. Chaque membre de l'équipe a un amour véritable pour les animaux et pour leurs parents. Si vous êtes à la recherche de la meilleure clinique en ville, la voici !
(Translated) Excellent service! (Original) Excellent service!
Amazing customer service. I was very happy with how they treated my fur baby. The staff are knowledgeable and caring. Will be going back.
Told me one price over the phone, charged me another price in person. Once they saw my review, asked me to change the review and then refunded me part of the overcharge. Putting it back here so they don't do this to others. You can't bribe away a bad review
The friendliest staff you'll ever meet who ask all the right questions and have all the right answers. They were amazing with my usually aggressive rabbit and did everything quickly. I can't recommend them enough.
Great staff
We start to take our dogs to this vet after relocating to Montreal. Very friendly and helpful doctor and staff. The doctor spent time explaining to us and took great care of our dogs. She is very patient and does not rush everything. They recently start to provide grooming service, the price of full package is quite reasonable.
Excellent service. Our cat is well taken care of
(Translated) Thanks for taking me in for a consultation even though you had to stay later. Great service. Super clean (Original) Merci de m’avoir pris en consultation même si vous avez du rester plus tard. Super service. Super propre
(Translated) Veterinarian passionate about the profession. Lots of empathy and professionalism, very available and flexible. Dedicated team, excellent service! Thank you! (Original) Vétérinaire passionné par le métier. Beaucoup d'empathie et professionalisme, très disponible et flexible. Équipe dévouée, excellent service! Merci!
Best vet hospital ! All the vet , tech and receptionist listened to you . They make you really a part of a family, they lovvvvvvve animal
(Translated) Superb home! Very friendly and professional team. They know how to put us at ease and clearly explain the different treatment options, all without pressure! I absolutely recommend this clinic. (Original) Superbe accueil! Équipe très amicale et professionnelle. Ils savent nous mettre en confiance et nous expliquent clairement les différentes options de traitements et tout cela sans pressions! Je recommande absolument cette clinique.
(Translated) Definitely recommend. Unparalleled service! (Original) Je recommande certainement. Service inégalé!
(Translated) Thanks to Dr Lucie Henault and her great team. Everyone works there for the right reasons: love of animals. ???? (Original) Merci a Dre Lucie henault et sa super équipe. Tout le monde travaille la pour les bonnes raisons soit l'amour des animaux. ????
(Translated) So expensive! (Original) Tellement cher!
Lovely customer service - super friendly and patient with my dog. However, the prices are indeed very high. If you are purchasing a prescription I would highly recommend filling it elsewhere (ex. I had a surprise bill for $150 for medication that cost me $25 for the same amount at Pharmaprix earlier in the summer). If you can, try to buy your "prescription food" somewhere else as well - very large markups. I have also been charged different prices, all v. high compared to other vets, for the same tests on different occasions (urine, blood etc.). Check your receipts. It's a business and they are finding margins where they can, but it's a bit excessive.
(Translated) I only go to this veterinarian when I have an emergency because it is the closest to me and I regret it every time. The prices are exorbitant. I faxed an emergency renewal which cost me double the price of my veterinarian with no explanations !! Even during my emergency situations, my dog had an unexplained facial abscess, I was only charged with absurd amounts without any explanations or even results. Simply avoid for the health of your pet and your wallet. (Original) Je vais uniquement à ce vétérinaire lorsque j'ai une urgence car c'est le plus proche de chez moi et je le regrette à chaque fois. Les prix sont exorbitants. J'ai fait faxé un renouvellement d'urgence qui m'a coûté le double du prix de mon vétérinaire avec aucune explications!! Même lors de mes situations d'urgences, mon chien a eu un abcès au visage inexpliqué, on ne faisait que me charger des montants absurdes sans aucunes explications ou même de résultats. Simplement à éviter pour la santé de votre animal et votre portefeuille.
(Translated) I know how hard this whole team works for animals and for their owners. Veterinary medicine is their passion. This is really the small team with a big heart (Original) Je sais combien toute cette équipe travaille fort pour les animaux et pour leurs propriétaires. La médecine vétérinaire est leur passion. C’est réellement la petite équipe au grand cœur
(Translated) Professional team, passionate and sensitive to the needs of animals. Technicians and veterinarians are always available to answer questions! I highly recommend this clinic for all the needs of your animals! (Original) Équipe professionnelle, passionnée et sensible aux besoins des animaux. Les techniciennes et les vétérinaires sont toujours disponibles pour répondre aux questions! Je recommande fortement cette clinique pour tous les besoins de vos animaux!
Very happy with our experience. They saw us with our sick kitty right away. He is on the mend...hopefully!
Thank you for the financial rape.....you lure people into services with out telling them the cost....pushing absolutely unnecessary services. We took in a homeless cat and brought it to you then you turned the visit into a puppy check up and charges nearly 800 dollars. We will.never visit again and i hope you go out of business you are crooks and thieves.....disguised as vets. How about telling clients the cost of services before you PUSH them into them you should be working at a car dealership not a medical center
(Translated) The service is impeccable. Courteous and attentive staff. Clean place. I would recommend to all my friends. (Original) Le service est impeccable. Personnel courtois et attentif. Endroit propre. Je recommanderais à tous mes amis.
Hreat
(Translated) Caring professionals. (Original) Des professionnels attentionnés.
Receptionist was very helpful and friendly. I had my first visit to the vet with my first pet, and it was a comfortable experience for me.
(Translated) I would like to thank you for all the care given to our little lolly and your professionalism, availability and kindness. Lolly is doing very well after surgery. I thank you very much for your valuable advice and your efficiency. We are very happy to see you in good shape thanks to you Drs and all your team Excellent team (Original) Je voudrais vous remercier pour tous les soins apportés à notre petite lolly et de votre professionnalisme, disponibilité et gentillesse. Lolly se porte très bien après sa chirurgie. Je vous remercie infiniment pour vos précieux conseils et de votre efficacité. Nous sommes très heureux de voire lolly en pleine forme grâce à vous Drs et à toute votre équipe Excellente équipe
Patient, hardworking employees
Great service. Friendly helpful staff.
Would not recommend. they've definitely changed since the last time I've gone here 2 years ago.. avoid if possible.
(Translated) Very good services! (Original) Tres bonnes services!
BEWARE _ MORALLY REPREHENSIBLE & NOT ETHICAL I had a scheduled and confirmed EMERGENCY appointment for my pet rabbit that was in a critical condition... The receptionist called briefly before my appointment to CANCEL it and did not even provide a solution or referral to a sister/partner clinic. This is morally reprehensible !! I was sobbing on the telephone and all they could say was good luck in finding another appointment! I am utterly disgusted and my rabbit is now in critical care with an independant vet! I would give it a ZERO STAR rating if I could. 1 star means there is some hope but they left me with NONE
(Translated) Very welcoming neighborhood veterinary clinic. Your pet will be treated with great care by seasoned professionals! I was given an emergency appointment for my little rabbit on the day of my call when our regular clinic was full for several days and we couldn't wait. Thank you from the bottom of my heart to the whole team and to Dr Banon for the attentive care of our Boréa. (Original) Clinique vétérinaire de quartier très accueillante. Votre animal sera traité avec grande attention par des professionnels chevronnés! On m'a donné un RDV d'urgence pour ma petite lapine le jour de mon appel alors que notre clinique régulière était complète pour plusieurs jours et que nous ne pouvions pas attendre. Merci du fond du cœur à toute l'équipe et à Dr Banon pour les soins attentifs à notre Boréa.
Great staff! So gentle & kind to the animals. Will always go out of their way for them! Highly recommend. A+ service
(Translated) Courteous welcome, professional service. Lots of empathy for animals and even their owners. (Original) Accueil courtois , service professionnel. Beaucoup d'empathie pour les animaux et même pour leurs propriétaires.
I've been taking my cat here for a few years now, have always gotten A+ service and care. Everyone in the staff is very helpful, and I trust the vets. I brought my rabbit for the first time recently and it went great!
(Translated) very nice and competent staff. I recommend if you value your pitous / kitties. (Original) Personnel très gentil et compétent. Je recommande si vous tenez à vos pitous/minous.
(Translated) Excellent service, good listening, we take the time to explain the situation to us in order to make the right decisions. Thanks to the whole team !!! (Original) Excellent service, belle écoute, on prend le temps de bien nous expliquer la situation pour ainsi prendre les bonnes décisions. Merci à toute l'équipe !!!
Great place with great employees!!
amazing time for life
(Translated) Very professional team. I strongly recommend this hospital! (Original) Équipe très professionnelle. Je conseille fortement cet hôpital!
(Translated) What a beautiful clinic! Definitely animal lovers! And professionals! (Original) Quelle belle clinique! Définitivement des passionnés d'animaux! Et des professionnels!
(Translated) Very welcoming and professional team. I adopted my cat there. Thank you! (Original) Équipe très accueillante et professionnelle. J'y ai adopté mon chat. Merci!
(Translated) I called the same day because I was very worried about my cat. They agreed to stay open longer for me because I was stressed. Great service arrived there with a very dedicated team to my pet. (Original) J'ai appelé la journée même, car j'étais très inquiet pour mon chat. Ils ont accepté de rester ouvert plus longtemps pour moi, car j'étais stressé. Un excellent service arrivé là-bas avec une équipe très dévoué envers mon animal.
(Translated) I will NEVER go back to you !!! You lied to me, make me pay for things by mistake on your part (even try to sell me sedatives for my dog on the plane to learn later that IATA FORBIDDEN them !!! And when I ask for a simple signature you do not even have the courtesy to do it and ask me to repay everything !! In addition, the secretary tells me that if I'm not happy I can go elsewhere (?!?!?!?) Are you guys serious?!?!?!? I am an owner of a company here in Montreal and I would NEVER EVER treat customer like that !!! C'est dommage !!! (Original) Je ne retournerai JAMAIS chez vous !!! Vous m'avez menti, fais payer pour des choses par erreur de votre part ( meme essayer de me vendre des calmants pour mon chien en avion pour apprendre plus tard que le IATA les INTERDITS !!! Et quand jai demander pour une simple signature vous n'avez meme pas la courtoisie de le faire et me demander de tout repayer !! De plus , la secretaire me dit que si je ne suis pas contente je peux aller voir ailleurs (?!?!?!?) Are you guys serious ?!?!?!? I am an owner of a company here in Montreal and I would NEVER EVER treat customer like that !!! It' s a shame !!!
I came here because my dog was pregnant, they didn't help me through the process at all, they gave me an article on what to do when the mom is giving birth but no help after that. They didn't inform me that i'd have to come back within 48 hours of the puppies being born to check on them and 2 of them passed away because they weren't getting enough milk. Something like that didn't have to happen, they knew I wasn't a breeder and it came unexpected to me that my dog was pregnant. They originally charged me 800$ for x rays and for deworming medication for the mother and father and then called me a day later and said they accidentally didnt charge me the full amount and wanted another 200$! Now i have to live with the pain of losing two puppies when all of this could have been avoided.
(Translated) excellent team (Original) excellente équipe
(Translated) I personally know the people who work there and I can tell you that they put a lot of effort into animal welfare. I would entrust them with my animals, eyes closed. (Original) Je connais personnellement les gens qui y travaillent et je peux vous affirmer qu'ils font énormément d'efforts pour le bien-être des animaux. Je leur confierais mes animaux les yeux fermés.
We adopted our first dog in June. We visited the vet with our beagle and we were quickly greeted with a warm welcome. The whole staff attended to us, made our anxious dog feel comfortable and answered all of our many, many questions. Our dog received the best of care from Dr. Hénault, who took the time to give us helpful tips on how to house train our dog! I wouldn’t trust my pet with anyone else! We even received several follow-up calls after our visit to make sure our dog was liking her new food! Great service while in the clinic and great after service as well! Couldn’t ask for better! We will definitely be returning for all of our Bella’s needs !
Compassion, amour des animaux, personnel compétent, trouve toujours une place pour nous recevoir, même quand on est pas encore clients chez eux.
Dr. Lucie Henault Is an amazing doctor . She’s been our family’s vet for a long time and although I live in Toronto, when my dog was sick they gave me an appointment right away and I was so pleased with how professional all the staff were and how amazing Dr. Lucie Henault Is. Tonight once again she showed me what an am amazing vet and human being she is . While in isolation as we are all going through quarantine , my dog got very sick . All the vet are close in Toronto at 8pm so my sister got a hold of her and she did a Free consultation and put me on ease about what’s going on with my dog. I can’t believe a doctor would do that for someone who is not even her regular patient . I definitely suggest this place to anyone who is looking for professional, knowledge staff and the best vet in Montreal. All your help and kindness is appreciated Dr. Lucie Henault .
(Translated) The team is very welcoming and answers all my questions and concerns about my animals. Very good service! (Original) L'équipe est très accueillante et répond à toutes mes questions et inquiétudes par rapport à mes animaux. Très bon service!
Very kind staff and wonderful team of people who work hard to ensure the health and safety of the pets put into their care
A really amazing team of veterinarians, technicians and assistant technicians. They are hard-working, determined, as well as dedicated, compassionate and loving to all the animals.
Dr. Henault took us on emergency 10 minutes before closing. She and her whole team were very attentive and welcoming. Treatment was rendered efficiently with clear explanations. I will be returning for sure!
I love the staff ! They are so thoughtful and care about every patient!
(Translated) Very professional service, courteous and attentive staff, I have confidence in my animal. (Original) Service très professionnel, personnel courtois et à l’écoute, je suis en confiance pour mon animal.
I brought my cat about a year ago, but as I now look for a new vet and considered going back, I see so many posts about how they are not up front about costs so I will share my experience. I was a new pet owner at the time and my cat was panting on occasion (after exercise and when he is nervous). They considered my cat’s condition to be an emergency so I rushed him to the vet, they performed X-rays and an ultrasound for his lungs, said he probably has a heart problem and less than a year to live, and also said that they have to send the X-rays to a heart specialist to further interpret. This was all pushed on me while I was visibly emotional that my new kitten was potentially very sick or dying. Keep in mind I had also never been to a vet before which they were duly aware of. Everything came back inconclusive. They gave me some antibiotics and worm medication. Then I get a call with a bill of $800. Luckily this is within my means but being my first vet visit ever with a new pet, I was shocked that none of the prices were given up front or during any point of the process. Extremely disappointed with this unprofessional service. I would gladly pay this price every time for my cat’s continued health but they did not even inform me of any of the test’s efficacy or if the conditions they were looking for were even treatable (after some research half of the conditions they wanted to rule out by more blood tests that I held off were not even treatable). TL;DR They just want your money. Not a compassionate place. And my cat is completely fine.
(Translated) High quality medicine, I am always welcome in this hospital. My cat loves his veterinarian! (Original) Une médecine de haute qualité, je suis toujours bien accueillie dans cet hôpital. Mon chat adore sa vétérinaire!
Had an emergency right after I returned from vacation and was missing some information I required to renew my dog's prescription, they were patient and very helpful in finding all the necessary information to ensure I was able to get the prescription. They really went the extra mile for me and I'm so grateful
Friendly staff, I felt comfortable leaving my dog in their care for the consultation. Thank you!
(Translated) Trusted professionals. (Original) Des professionnelles de confiance.
Thank you for taking my dog in such short notice! Great service! Such a kind, professional, and caring stuff!
Great clinic & great service!
(Translated) Super vets! (Original) Super vétérinaires !
Amazing to see how young passionate technicians become so intensely involved in their work. Thank you for your commitment and dedication. Great veterinarian hospital!
************BE CAREFUL************ Will never take my dog there anymore. Was suggested to give her doses of Nextguard and heartworms after making sure with the vet over FIVE times that no allergic reactions can result because i know my dog has sensitive skin. The vet confirmed it to me as said no side effects whatsoever. After giving her the doses and watching her ive notice that she has been it hitching a lot! After doing my reasearch on the internet, these medications were actually hurting her. I told the vet if there is even 5% risk of her having allergic reactions i wouldnt give her chemicals that would result in her suffering. Like all other vets they want to SELL, they DONT CARE about dogs, if i could i would have sued her for misleading me. WASTE of money.. and all the vets were involved i have talked to each one of them individually to have different points of view. They shld tell us the pros and cons and leave the decision to us, instead they were hiding and selling their products that is all that matters to them
(Translated) Very good service and beautiful place !! (Original) Très bon service et bel endroit !!
(Translated) A big WOW to the entire team at the Montreal Veterinary Hospital, more particularly to the wonderful Dr. Lucie Hénault for the care given to my sweet Hector! The quality of service and the kindness shown by the staff are reassuring for us and our animals! I strongly recommend to consider this establishment for the care and follow-up of your companions. Satisfaction and peace of mind guaranteed! (Original) Un gros WOW à toute l'équipe de l'Hôpital vétérinaire de Montréal, plus particulièrement à la merveilleuse Dre Lucie Hénault pour les soins donnés à mon doux Hector! La qualité du service et la bienveillance dont fait preuve le personnel sont rassurantes pour nous et nos animaux! Je recommande fortement de considérer cet établissement pour les soins et suivis de vos compagnons. Satisfaction et paix d'esprit assuré!
Excellent service, they give great care.
(Translated) Very warm! What a great team! (Original) Très chaleureux! Quelle belle équipe!
(Translated) Superb clinic! The veterinarians and technicians have demonstrated a lot of empathy, flexibility and openness. They answered all of our questions and took care of our chat in a dedicated manner. I highly recommend. (Original) Superbe clinique! Les vétérinaires et technicien(ne)s ont démontré beaucoup d'empathie, de flexibilité et d'ouverture. Ils.elles ont répondu à toutes nos questions et se sont occupé.e.s de notre chat de manière dévouée. Je recommande fortement.
(Translated) The staff are competent and animal welfare at the heart of the team's concerns. (Original) Le personnel est compétent et le bien être animal au coeur des préoccupations de l'équipe.
(Translated) Very good clinic with warm and competent staff! (Original) Très bonne clinique avec du personnel chaleureux et compétent!
(Translated) Super service for over 5 years with our dog! The team is very attentive and always available to help us even after opening hours. 5 stars! (Original) Super service depuis plus de 5 ans avec notre chien! L'équipe est très attentionnée et toujours disponible pour nous aider, même après les heures d'ouverture. 5 étoiles!
(Translated) Excellent service! The clinic is always clean, the staff is always welcoming and smiling and above all they take good care of the animals! (Original) Excellent service! La clinique est toujours propre, la staff est toujours accueillant et souriant et surtout ils prenent bien soins des animaux!
(Translated) A great place to work, a very warm and attentive team. (Original) Une belle place de travaille, équipe très chaleureux et attentionné.
Two years ago our 9 year old cat Phizel experienced a severe urinary tract blockage. My daughter took him to the nearest vet - Passionimo -- though we never had been there before. Dr. Hénault dropped everything to care for him: she saved his life. We are very grateful and Phizel is fine today. An enormous thank you.
(Translated) It's worth the detour. I go there whenever I can even to buy food for my animals. The receptionists are fine, bring the big bags to the car and recognize me. I have always felt welcome. The vets take the time to answer our questions and we can visit our animals. I just have good words for this veterinary hospital. (Original) Ca vaut le détour. J'y vais chaque fois que je peux même pour acheter la nourriture de mes animaux. Les réceptionnistes sont fines, apportent les gros sacs a la voiture et me reconnaissent. Je me suis toujours sentie la bienvenue. Les vétérinaires prennent le temps de répondre a nos questions et on peut visiter nos animaux. J'ai juste des bons mots pour cet hopital vétérinaire.
(Translated) The availability of the team, the time taken to explain the care required and the joy of finding my animal in good shape! Thank you. (Original) La disponibilité de l’équipe, le temps pris pour m’expliquer les soins requis et la joie de retrouver mon animal en forme! Merci.
(Translated) It was a great experience! They are very professional and always available to answer our questions! I recommend the Montreal Veterinary Hospital! People who are close to our animals and very empathetic! (Original) Ce fut une très belle expérience ! Ils sont très professionnels et toujours disponible pour répondre à nos questions ! Je vous recommande l'hôpital vétérinaire de Montreal ! Des gens près de nos animaux et très empathiques !
Great staff, they truly care about their clients and patients.
Very happy with the care they had for my dog. Thank you!
(Translated) If it were possible to assign 10 stars we would do so. What a wonderful team: professional, attentive, kind, always in a good mood. Our Labrador received the best care until its last day. A big thank you to the whole team! (Original) S'il était possible d'attribuer 10 étoiles on le ferait. Quelle merveilleuse équipe : professionnelle, attentionnée, gentille, toujours de bonne humeur. Notre Labrador a reçu les meilleurs soins jusqu'à son dernier jour. Un gros merci à toute l'équipe!
(Translated) Excellent service! The veterinarians take the time to explain the problems to you and give you lots of good advice for your pet. Very good post-operative follow-up! This is my clinic of choice after trying two others in the past! (Original) Excellent service! Les vétérinaires prennent le temps de bien vous expliquer les problèmes et vous donner plein de bons conseils pour votre animal. Très bon suivi post opératoire ! C'est ma clinique de choix après en avoir essayé deux autres dans le passé!
Don't waste your time here, there are much better establishments to choose form!
(Translated) We called tonight for our cat who was feeling sick. An hour later, we were at the clinic, even though it was supposed to be closed! The team is courteous, reassuring and attentive. We see that they have the happiness of our companions and customers at heart. They took great care of the cat and explained the problems and the care that was to be given at home. It will become our go-to veterinary clinic! thanks to the whole team (Original) Nous avons appelés ce soir pour notre chat qui se sentait malade. Une heure plus tard, nous étions à la clinique, même si elle était supposée être fermée! L'équipe est courtoise, rassurante et attentionnée. On voit qu'ils ont le bonheur de nos compagnons et des clients à coeur. Ils ont pris grand soins de chat et ont bien expliqué les problématiques et les soins qu'on devait lui administrer à la maison. Ça deviendra notre go-to clinique vétérinaire! Merci à toute l'équipe
(Translated) The small team with a big heart (Original) La petite équipe au grand coeur
Brought my 13 year old boxer in for a huge lump on her side. It was not an easy lump to remove due to its size. The team at this hospital did an excellent job and we had our pup home that same afternoon with no complications. We deeply trust the professionals at this clinic and always know tila will be well taken care of when we bring her in! We appreciate the time and dedication of all the professionals at the clinic! Thank you for caring about our fur babies as though they were your own!!!
(Translated) A1 service, very professional (Original) Service A1, très professionnel
(Translated) Great. Thank you for everything. Nice welcome. We took the time to explain everything to me. (Original) Super. Merci pour tout. Bel accueil. On a pris le temps de tout m'expliquer.
Bad experience. They charge unnecessary fees such as 60 dollar to get your medication faxed to a nearby pharmacist... which virtually costs nothing to do. Given that COVID-19 situation, I thought they would understand since the pharmacist can do medication delivery and the vet appointment was over the phone anyway.
I went to the clinic this summer for the parasite prevention of my Weimaraner and the staff was very welcoming and professional. The vet was very competent and made a thorough exam of my dog, asking all kinds of questions in order to decide what is the best option for us. My dog was not stressed at all and she usually doesn't like her vet visits. I think that she even liked the vet! The place is designed to accomodate its numerous clients - my dog is not very social but she didn't have any issues while in the waiting room. I would highly recommend this place!
(Translated) So satisfied with the services rendered !! You were so nice! (Original) Tellement satisfaite des services rendus!! Vous avez été si gentil!
I am so pleased on the service I received. They put me at ease, when my cat had her surgery. They explained everything about the procedure. They called me everyday, while my cat was with them for three days. Explained all her meds, how to care for her wounds. You are greeted by people that live their jobs, with big smiles on their faces. I just want to say Thank You again for taking bc great care of my no baby girl. Sincerely Terri-Lee Beaudoin
I have used this vet as well as another local vet. I see no big differences on price. The main difference for me is that the other vet has a very high turnover of animals so every time you go you have to wait FOR AGES. At this vet, they do not overbook so you don't have to wait for very long. They are also very friendly and supportive because my cat is semi-feral and so he is difficult to get into his cage. This means that I often have to cancel the visit at the last minute. The vet is very accommodating and just reschedules for another day. It takes some of the stress out of the situation for me.
(Translated) I felt understood. Thank you for taking the time. (Original) Je me suis sentie comprise. Merci d’avoir pris le temps.
This hospital is so caring for animals! It is their priority!! I couldn’t be happier when I bring my two dogs. I know they are always well taken care of.
I had to bring my cat in for a check up and everyone was super nice! They really cared for my cat. Thank-you!
(Translated) Always attentive to the needs of the animal. The prices are realistic and their services are second to none. (Original) Toujours à l'écoute des besoins de l'animal. Les prix sont réalistes et leurs services sont hors pair.
(Translated) I am rather sad. I liked this place in my first visits by their good recommendations with my puppy. Especially about his education. But afterwards I have the impression that I was badly recommended according to my needs. For the sole purpose of making money on my back under the pretext of the best for the animal. I came for a simple inspection of a cat found on the street. To be sure that he had no fleas, etc. I had brought my dog in case the test was positive and had contaminated him by the same fact. And in the end I was offered several things even for my dog. I was offered without even specifying the cost of the test / prevention / intervention. The final bill came out at about $ 800 ... When an intervention and other is not so necessary and it costs about $ 200 It is good to specify it ... It's sad that in the end the cat was nothing and i won't even grade it ... my confidence is forever lost. *** Never again will I say yes to an intervention which is offered as if it costs nothing ... without asking the price first! : '(I cry how badly I want it. (Original) Je suis plutot triste. J'ai bien aimé cette place dans mes premieres vistes par leur bonne recommendations avec mon chiot. Surtout a propos de son etucation. Mais par la suite j'ai impression qu'on m'a mal recommander selon mes besoins. Pour seul obejectif de ce faire de l'argent sur mon dos sous pretexte du mieux pour l'animal. J'etait venue pour une simple inspection d'un chat trouver dans la rue. Pour etre sur qu'il n'avait pas de puces etc.. J'avait apporter mon chien au cas ou le test serais positif et l'aurai contaminer par le fait meme. Et au final l'on m'as proposer plusieurs choses meme pour mon chien. L'on me proposais sans meme preciser le cout des test/prevention/intervention. La facture final est sortie a environ 800$... Quand un intervention et autre n'est pas tant nesessaire et qu'il coute environ 200$ C'est bien de le preciser... C'est triste qu'au final le chat avait rien et que je ne vais meme pas le grader... Ma confiance est a tout jamais perdu. ***Plus jamais je dis oui a une intervention qui est proposer comme si ca ne coutais rien... sans demander le prix d'abord! :'( J'en pleure a quelle point je m'en veux.
(Translated) Super good vet. My cat ate a rope and needed a stomach cut. The operation was very successful and very professional. It will be all right after returning home in half a month. The doctor sisters are very nice, the waiting time is short, and the price is reasonable. (Original) Super good vet. 我家猫吃了一条绳子,需要切胃,手术很成功,非常专业,回家半个月就全好了。医生姐姐们都很nice,等候时间短,价格公道。
Great clinic with an excellent friendly service. Strongly recommended!
Very nice place (with free parking space) .friendly personels .special for iranian people this clinuc is one of the best
A little over a month ago, my Shih Tzu lost sensation in her hind legs and the ability to walk. After turning down the option of surgery and doing research on acupuncture, I took her to Passionimo Veterinary Hospital, met with a few technicians and Dr. Nissaire. They are very passionate, caring and reassuring. Instantly, my dog felt relaxed and already after three sessions was able to regain the use of her hind legs. After reading many articles on dogs in similar situations as mine, I was amazed at what it can do. I was really impressed. A big thank you to the team, I am really grateful for them.
It is clear that the vets and techs at this hospital love their jobs and are passionate about animals. I trust this team above and beyond.
I have to say the staff there is really kind but id say otherwise for the prices. There are a lot of hidden prices. I called to inquire about the prices I was told id pay 184$ for the consultation and to give my cat the 3 vaccines. To my suprise which was not disclosed to me was that everytime the vaccine would be given id be charged 100$ consultation in addition to the price of the vaccine which varies from 25-35$. Which would not make the total 184 it would make it 430$!!!!!! I ended up paying 294$ the first time and a month later 146$ for 3 vaccines 2 consultations which for me is ridiculous. Like other reviews said that there are much more cheaper options out their and if you do decide to go with this clinic make you ask for all the cost and for it to be made extra clear so your not surprised at the cash like i was both times 294 and 146$. Not to mention that I sent and email that, the cost that was sent to me by email did not reflect the cost I paid and she said that it was a mis communication and that since the payment was already made that i would not be able to get a refund and would try to find a solution but none was made. Although someone reached out to me by phone after i sent the email and was kind and tried to explain it .. it is a mis communication that costed me 100+ dollars and the mis comunication was on their part. Because in the payment detail section of the email there was NO mention of paying 100$ for consultation at everytime i brought my kitten in. Since they knew I was a New cat owner that should have been made clear and disclosed in the beginning. 184$ isnt the real price more like 384$ plus taxes. Nice people, high cost, in the end not worth it. For those who want cheaper options check out Montreal Society for cats they make you pay based on your income and for cats uttering and giving them vaccines is much cheaper than this place. They provide the same service at a fraction of the cost.
(Translated) Beautiful team! (Original) Belle équipe!
It was the best experience ever all the staff are so helpful caring ❤???? thank you Valerie, the doctor, the secretary all were so good with us with our negrito .
(Translated) Incredibly good service (Original) Incroyablement bon service
Excellent service. I have been to other places before but they clearly are in a class of their own.
Best clinic
(Translated) Hello Madame Hénault I am writing to you this morning to express my gratitude to you. Yesterday, my beautiful Elina was completely upset when she saw her Antoinette not wanting to swallow anything and completely amorphous. We had contacted our veterinary hospital early in the evening, which had given us an appointment this morning. Elina was crying and saying Mom: I don't want to lose Antoinette, we have to do something… We were wondering if we should show her urgently or not… Distraught with her eyes in the water Elina said to me: “Mom, I'm going to write to Madame Hénault. " I told her in order to manage her expectations: "Try yourself, but you know Madame Hénault is very busy." Her hands trembling, her heart pounding, she is writing to you. Seconds later she had you at the end of the line WOW what a relief, THANKS. Your recommendations allowed us to react quickly and have Antoinette seen urgently… Once at the clinic, we were told that we had been very well advised. Rest assured that you have been praised. The nursing staff confirmed to us that 12 hours later the situation would have been more critical. Our beautiful Antoinette suffers from digestive stasis. Yesterday she was given a Subcutaneous Fluid, a painkiller and an antibiotic which must be continued for 14 days. In addition, we were prescribed a force-feeding product. This morning her little face is already better she has to eat a little on her own. Elina is so happy she practically steals from happiness. Losing Antoinette right now would have been devastating for Elina. We are so grateful for you advice you probably saved Antoinette. A big thank-you. I don't know how to tell you how much I appreciate your intervention with Elina. a relieved Mom proud to have had an angel (DR Hénault) to help us :) (Original) Bonjour Madame Hénault Je vous écris ce matin pour vous témoigner toute ma reconnaissance. Hier, ma belle Élina était complètement chamboulée en voyant son Antoinette ne rien vouloir avaler et complètement amorphe. Nous avions contacté un début de soirée notre hôpital vétérinaire qui nous avait donné un rendez -vous ce matin. Élina pleurait et disait Maman : je ne veux pas perdre Antoinette on doit faire quelque chose …On se questionnait si nous devions la faire voir en urgence ou pas…Désemparée les yeux dans l’eau Élina m’a dit: « Maman je vais écrire à Madame Hénault.» Je lui ai dit afin de gérer ses attentes : « Essaie toi mais tu sais Madame Hénault est très occupée.» Les mains tremblantes le cœur battant elle vous écris. Quelques secondes plus tard elle vous avait au bout de la ligne WOW quel soulagement, MERCI. Vos recommandations nous a permis de réagir rapidement et faire voir Antoinette en urgence… Une fois à la clinique on nous a dit que nous avions été très bien conseiller. Soyez assurez qu’on vous a fait des éloges ????. Le personnel soignant nous a confirmer que 12 h plus tard la situation aurait été plus critique. Notre belle Antoinette souffre d’une Stase digestive. Hier on lui a administrer un Fluide sous cutané, un anti-douleur et un antibiotique que l’on doit poursuivre pour 14 jours. De plus on nous a prescrit un produit de gavage. Ce matin sa petite bouille va déjà mieux elle a manger un peu par elle-même. Élina est tellement heureuse elle vole pratiquement de bonheur. Perdre Antoinette en ce moment aurait été dévastateur pour Élina. Nous sommes tellement reconnaissant par vous conseils vous avez sans doute sauver Antoinette. Un grand Merci. Je ne sais pas comment vous dire comme j’apprécie votre intervention avec Élina. un Maman soulagée fière d'avoir eu un ange (DR Hénault) pour nous aider :)
The new aid tech and receptionist is really charming and very helpful!!
After bad experiences in vet clinics around Montreal downtown, we found this clinic that is really a gem. Doctor Bisson loves what she does - she is patient, thoughtful and gave us all the detailed information we needed. The exams are more expensive than in other vet clinics around Montreal, but the quality of their services outweighs the costs.