We've got all the reviews of people who have information of the products of Steeples Veterinary Clinic (Veterinarian) in Cranbrook area (Canada).
At the present this firm has a score of 4.8 stars over 5 and this rating was based on 127 reviews.
You must have seen that it reaches an reviews average is virtually the best one, and it's founded on a large number of reviews, so we may think that the evaluation is quite reliable. If many people have bothered to give their score when they've done well with the service, is that it works.
As you know, we do not usually bother to put tatings when these are positive and we usually do it only if we've had a problem or incidence...
This Veterinarian corresponds to the category of Veterinarian.
I recommended Steeples to a friend who was a long Customer to another Vet. He took his 13 year old dog today to Steeples. He is now a Steeples customer.
After dinner our 2 dogs fought each other with one being severely injured, Steeples had the after hours care and took our dog in immediately He received treatment Meds and was sent home to heal, They called Next day to see how he was doing, since Then Steeples called a week later after his drain was removed to see how he was and will continue to monitor his progress. I am thankful they were able to take our boy in. He is doing well considering his injuries and will be on a long road to getting back to where he needs to be.
Steeples never lets us down. Super awesome staff, with great advice. Friendly service every time as well. It also blows me away that they always remember my pet by name and are excited when we walk in. It makes it very welcoming
Great people all around here, thank you for all your help with our Cat Calvin.
As a long-time pet owner and a breeder (40+ yrs) of show dogs, I have been impressed with the quality of work done by Steeples Veterinary Services. Their care, knowledge and professionalism is to be commended.
I was so happy that I could text a picture of my dogs swollen eye to the clinic for a review before we booked an appointment. I felt better after a phone consult. We took Lily in and were looked after right away. The staff and Vet were very compassionate , knowledgable and helpful. Totally recommend Steeples Vet Clinic.
Why do you have a 24 Hour Emergency Line if no one is going to answer it? Very disappointed. Called Saturday May 25th around 8:30pm, no answer, just voice mail. Voice mail doesn't help in an emergency.
Why do you have a 24 Hour Emergency Line if no one is going to answer it? Very disappointed. Called Saturday May 25th around 8:30pm, no answer, just voice mail. Voice mail doesn't help in an emergency.
Steeples Vet Clinic is always willing to answer my questions and provide the details I need to make an informed decision about pet care. They are very conscious of the expenses that come with owning a pet, providing estimates before the service and giving owners multiple options. While busy, they do their best to see patients in a timely manner.
Excellent, thorough and friendly service from Ruth who saw us after hours when we were worried about our puppy. Thank you!
Great experience! Dr. Scott was wonderful with my dog Maggie! I would recommend her for sure. ????
From the moment I called I was treated in a courteous professional caring way and knew their staff would do their best to care for my dog.I was impressed that they were sharing thoughts between themselves and making sure I was comfortable with their decision. They took extra precaution to observe Covid protocols, which I truly appreciate.
Dealing with Dr. Cameron Richardson has been a pleasure. I feel my four-legged family are kindly and compassionately cared for by him. All my questions have been thoroughly answered and I've never felt rushed through an appointment. I prefer to deal with one vet only as I have found this tends to eliminates misinformation and mistakes regarding all my little guys as has been the case on more than one occasion previously. Your front staff have been efficient, accommodating and compassionate always, as well as your techs. I've been given copies of all lab work promptly which is due to Dr. Richardson understanding my need to have all knowledge available concerning possible medical conditions that tend to occur in seniors, The only regret I have is that you do not have one of your vets on call during the night as I feel Sprout would still be alive and with me now if someone would have been able to see him on the 30th of December when I had to watch my beloved little dog suffer and gasp for each breath throughout the night only to die in my arms at 6:45 am.
Love the staff, fast and reliable service.
The staff are friendly, helpful and compassionate. Thank you. Apollo thanks you.
Great staff and very professional. Patchie and myself went home very happy.
Computers went down didn't realize I was coming with our puppy and when she was leaving saw me and then went and got the shot and gave it to my puppy in the car great service and a love for animals...
Great people all around here, thank you for all your help with our Cat Calvin.
Our dog, Gypsy, has had a very rough year with surgeries and then Cushings. The staff and Doctors at Steeples have been very kind, supportive, professional and just wonderful to her and us throughout. A very special thank you to Dr Fradette!! We love you
We took our dog Tessa for her first visit to Steeples for her annual shots. The practice is under renovations and I was impressed that everything inside and outside was extremely clean. We saw an Australian Dr. She was very thorough and gentle. Offered great suggestions. I hope when we return we get to see her again. I found the front desk staff seemed to be to busy to spark up a personal conversation as we were new to the practice. I would highly reccomend Steeples Veterinarian!
The ladies at Steeples Veterinary made quick work of getting my pregnant Great Dane's x-rays. Even during Covid restrictions, I felt we were properly cared for.
I had taken my kittens here for their first shots and I paid a hefty bill the first, and then I was told to come back in a month for my kittens next shots and then they tried to gouged me for even more money higher then the first time so my kittens only have gotten one set of shots because of this childish up tight busy if my die because of this their being held accountable because it and I will take them for everything.
I love this place :) even my puppy loves it . They are not pushy like some places I have been to & they don’t try n add complications to the situation . They are very personal, real animal lovers .
After adopting a dog last year that required some extensive care .... these guys were top notch .... I would never take my dogs anywhere else ... you can tell there all animal lovers ... kind caring
Since I found Steeples I would not trust my Dogs or Horses to anybody else. In an emergency or for the regular checkups my animals need to keep them healthy, Steeples has always been there for me. Well trained, knowledgeable and friendly staff, and the facilities and equipment necessary to care for all my pets.
I cannot speak highly enough of Steeples, they are superb. I was visiting the area from out of town when my dog was suddenly taken ill. Despite not being a registered client with Steeples, the team managed to see him within a few hours of me calling and were extremely flexible and understanding in their approach. I felt like I received service tailored to mine and my dog's need and that they truly cared about getting him well again. If I lived in the area I would register with them immediately.
Friendly helpful staff members. Great customer service . I really appreciate the email reminders of upcoming appointments. The Vet examinations are always thorough and extensive. Highly recommend this veterinary clinic
We have been taking our fur babies to Steeples for close to 15 years. I wouldn't trust them to anywhere else. The staff are professional, knowledgeable, kind and empathetic.
I think this is the best clinic in Cranbrook, B. C. Wonderful staff, excellent service!
Dr Ruth and team have always been amazing to deal with. We've trusted them with our fur babies for the past 19 years and look forward to the next 19!
Every experience I've had with Steeples has been GREAT! Every one is positive and helpful when you call and the vets are amazing. I could go on forever about my good experiences. They're the best.
Just had my recently acquired rescue dog, Layla, spayed at Steeples. She was scared. Everything went better than expected. When I picked her up, all the after-care was explained in detail and documents also sent home for reference. Great, friendly, caring service from everyone at Steeples.
Dr. Sawatsky and the entire Steeples staff are wonderful. They truly care about every animal that is brought in to their practice. Many thanks, Ruth and all at Steeples!
Both our cats have been sick recently and Dr. Sarah has been amazing every time. We had to call the emergency line one night and she met us right away and stayed as long as we needed to talk things over and help answer all our questions. She never makes us feel rushed and helps us take the best care of our fur babies. Everyone else there has been amazing too, so kind and helpful. Thanks Steeples ❤️
Horrible service, will not help you, was told to just go to another vet because they wouldn't help. Definitely would recommend going somewhere else.
my old man, Chevy, is 14. he's always had bad ears and I've had to clean them weekly for years. recently he would yelp in pain when I did so he took a visit to see Dr. Willow Burns. she diagnosed him and gave him an ointment, after his first treatment he was no longer yelping when I'd clean his ears. the dryness went away that accompanied this on his ear flaps. he's a happy old man again. definitely our Dr now.
We took our wee 5.5 pound chi to have her spayed and some baby teeth pulled. The staff were terrific. The tech gave us a run down on the procedures they gave us some pain meds for her. She healed up so fast! 2 days after her operation she was right back to her self. I highly recommend Steeples!
We're grateful for SVC due the care provided our kitty following recent injury. Immediate responsiveness, excellent emergency care, willingness to provide options, excellent surgery, detailed explanations, and compassionate care for our kitty. We really appreciate the doctors and the clinic's staff at SVC and are very thankful they were available to help our baby - he's regaining his personality, bit by bit.
I do not have a single bad thing to say about this practice. It is evident in everything they do that the best care for their client’s animals is their core value. The vets and technicians here are always interested in how the animal is doing and will go out of their way to call and discuss anything necessary to ensure the health of the animal. Very thankful to have this practice nearby.
Amazing service and very compassionate
I have had cats my whole life, and Steeples has by far been my favourite vet. I highly recommend them!!
Both our cats have been sick recently and Dr. Sarah has been amazing every time. We had to call the emergency line one night and she met us right away and stayed as long as we needed to talk things over and help answer all our questions. She never makes us feel rushed and helps us take the best care of our fur babies. Everyone else there has been amazing too, so kind and helpful. Thanks Steeples ❤️
Sometimes I show up for appointments a little late or even forget about them, but very seldom a day early. Thanks to the Steeples Team regardless of our early arrival, they took time to look at my Munch and giver her the annual physical she needed. :-) You always treat us well.
We are very thankful to have this veterinary team for all of our 4 legged family!
My husband and I highly recommend Steeples Veterinary Clinic. We had our two “girls” spayed and the staff were very friendly, knowledgeable and gave excellent care to our little ones. They were also more than willing to help put our minds at rest by giving us as much information about the procedure as possible and what we could do post-surgery to improve the “girls” opportunity to heal quickly and keep them as comfortable as possible. We cannot extend enough praise and gratitude to everyone at Steeples and again would recommend them to anyone who is looking for an exceptional veterinary clinic. John & Sharon (East Kootenays)
I saw Dr. Sara Ort and I couldn’t be more pleased with how she and her Associate treated my 12-week old kittens with such care and attention to detail when giving them their Booster Vaccines and overall health checks. I am so happy to have been referred to Steeples Vet Clinic. From the booking of the appointment during a very difficult time (Covid), how the receptionists handled my arrival, and the appointment itself - it was all very organized, professional as well as personal. Thanks everyone at Steeples Vet Clinic - I am looking forward to working with you all as my kittens grow into Cats :)
My puppy was very sick. I could not afford hospital care, which was optimal, so the staff coached me on the best home care to give my pup the best chance. They sold me all the things I needed to care properly for puppy at home. Puppy is hanging in there and it looks promising. Thank you SO much. I have had horrendous experiences at other vets - I will keep Steeples as my vet now.
Steeples exceeded my expectation of my first appointment with my newly rescued pup. He is highly reactive, fearful of new situations and in general, kind've a mess behaviourally. Steeples respected my wishes to not bring him through the front entrance, the doctor came out and was able to meet him near the car which made him feel so much more relaxed. He wagged his tail and happily greeted the vet, we slipped into the side door avoiding all reactions (which made me so happy because more reactions = higher cortisol levels), she was responsive, friendly, kind and just so wonderful with my old dude. She didn't push him past any discomfort, she was quick and thorough ensuring that all my concerns were looked after. I was able to slip him back out the side door and head in by myself to pay which made the entire experience sooooo much less stressful than it would've been had they not respected my dogs needs. I am over the moon happy with this first experience and they have a client for life now! Thank you Dr. Mackie and the entire staff for such an incredible first experience for Hemi and I!
The staff here is absolutely wonderful and friendly, the vets are amazing at what they do! I've been taking my pets here for the past 4 years now and always have amazing service! Words cannot express how much steeples has helped my fur babies even when I was having money trouble they has gone above and beyond
We called Steeples from Invermere with an emergency situation for our Male Cat and they got us in ASAP without question! Dr. Howard was so informative and understanding and treated our Cat so nicely. He presented a treatment plan with a detailed quote and made sure we were on the same page and understood what was happening! The Vet Technician and amazing front end staff were extremely caring and informative as well. We cannot thank everyone at Steeples enough for their outstanding service!
I’ve brought all my pets here and we have started the next set of animals this last week. Another feral kitten and a puppy have started coming here this week. So another 15-20 yrs Steeples will look after my continuing growing animals needs. Thank you very much for your loving care you have given my animals
Dr. Fredette is always so good with our dogs and very good with explanations and recommendations. Always a pleasure to see her and the staff.
We have been going to steeples for years now and will continue! They have all been amazing with my rabbit, dog, and cats. And when we have emergencies they are always willing to help!
Steeples has been amazing for me and my animals and always quick to help out when I have had an issue arise. They are super caring and friendly and compassionate and the vets there are amazing. Highly recommend them and have recommended them to anyone and everyone. Thank you steeples for the outstanding work you guys do and care you give.
All the Veterinarians and staff at Steeples are amazing. You can tell they all care about what they are doing with the animals and animals owners. We have received the absolute best care for all of our animals here. Huge thanks to everyone who makes all of our visits, happy and sad, the best possible experience.
Our old dog, named Moose, has led a very interesting life and required several visits to the Vet to get put back together! He loves the staff at Steepels and so do we. Would not take him any where else
took our very senior dog in for a check up for a growth on her leg - the vet treated her with the utmost care, called us the next day to give results of her blood tests and booked her in for surgery.
Received well, as always. Thorough diagnosis and expert advice relating to the problem.
My 14 year old dog was so sick and I took him here. This is by far the best vet in the Cranbrook area. My dog ended up passing and the vet came to my house and allowed my beloved dog to pass in the comfort of his home. They handled his death with grace and gave me time to grieve before taking his body. They shared in my grief in a time when I needed that. Thankyou.
Always friendly and great service. Love that you can text to make appts, get prescriptions ready etc.
By definition a testimonial is a certificate of character, conduct or qualifications. It is an expression of high esteem presented in a public forum. We moved to Kimberley in 2006 from London Ontario and one of my biggest concerns was finding a Veterinarian for our, then at the time, white boxer with very special needs. I knew we had found the perfect fit when I first entered the doors of Steeples Animal Hospital in Cranbrook. Since Daisy’s passing we have a new family member and have continued to benefit from the excellent services that Dr. Ruth Sawatsky, her assistants and front line staff offer. You’re always met with smiling faces, receive professional service and have ultimate confidence in diagnostics. There have been many times that Dr. Ruth has called me after hours to consult about test results, offer suggestions or just check up on her patient. Our pets have always been an important part of our life and it’s so comforting to know that we have, what we consider to be, excellent Veterinary care. Thanks to all of you!
All of the staff at Steeples are wonderful. I wouldn't trust my babies to the care of anyone else. They not only look after my kitties, but they look after me too, they really help out and do their best to accommodate me. Everyone should take their fur kids to Steeples.
Amazing clinic and amazing doctors/staff. I called in expecting an appoinment "next week" some time and was asked if I could come in the same day I called. This has never happened at any other vet clinic I have ever used. We were new to the area and wanted to have a couple of our dogs looked at, just for general health enquiry. The moment we stepped in the door everyone was so happy, warm and welcoming. Even the dogs were excited to be there, lol. These vets and there staff show genuine concern for your fur baby's well being. We are definatlly staying with this practice. Highly recommended!
Great clinic! The staff genuinely cares about our animals and is both friendly and knowledgeable. We had an emergency visit on a busy Saturday and they were still able to squeeze us in to quickly and efficiently deal with the problem. I highly recommend Steeples Veterinary Clinic!
My last visit was during the pandemic and it was like a drive in vet. They came out to the vehicle, fussed over the pets and took them in for their examination. They took the time to talk to me about my concerns. I am always pleased with the service i get and it was no different during the pandemic.
The people who work at Steeples are so friendly, helpful, kind, and it feels like they genuinely care about you and your pet. They answered all my questions, helped me in a tricky situation, and are always lovely to talk to. Would highly recommend!
happy friendly staff, best place in town!
I have only been here for one year but every situation that has come up with my pets Steeples has given my pets top notch care. I really appreciate that when it is an emergency they take my pet in immediately.
I would have given you a 10 but the feed would not let me, I appreciate the wonderful care for Sparky, he doesnt mind seeing our vet, Marie..always tell my friends about the wonderful staff ..Thank you
Very impressed with the team at Steeples and with Dr. Sawatsky. Dr. Ruth took the time to assess our dog, to do diagnostic testing and was available for followup. I give them all 5 stars!!
We can not Thank Steeples veterinary Clinic enough for their medical and emotional care of our Horses ,Dogs,Cats, Rabbit and Sheep through the years. They are caring from the beginning of our pets lives ,to the final good- byes. Thank you From Lorie and Jill Peppel
Went to them for an emergency visit for my dog. All the staff were very friendly , thorough, patient and professional. They saw him and treated him very quickly. Thank you
The staff at Steeples Veterinary are always kind and caring with my animals.
Always a great experience when we have to take our pets in to be looked after. Everyone at the office that we have had the pleasure of dealing with are always so friendly & professional. Our dog Doug gets very stressed out going to any vets office but I know they always take such good care of him. I appreciate they always take the time to explain any medication or treatment even though they are quite a busy office.
I recommend Steeples Veterinary Clinic for their care and concern regarding animal welfare. Questions that are asked have been answered in a way that's understandable. The friendly staff really helps ease any anxiety.
Steeples clinic is one of the most friendly and helpful clinics we have ever experienced. I greatly appreciate the wide range of knowledge surrounding the large animals. They have short wait times and I really love the txting option. We haul in from three hours away and it’s always well worth the trip. Highly recommend ( and do all the time !)
We have had 4 dogs and have stayed with Steeples through all 4 and change in vets. No matter who we deal with they’re always friendly and helpful. When we have had to deal with emergencies we feel they have always done their best And met us as quickly as possible.
Just amazing people and service. The only contact method they don’t answer is smoke signal. They are helpful and honest with treatment plans. Just amazing
Love this clinic. The people are warm and professional. They do not gouge and so far I wouldn't even think of taking our dogs anywhere else.
My 8 month old puppy developed an eye infection. I called the morning of and they were able to get me in that same morning where my regular vet would not. The care we received was amazing and very personal. I’ll be switching over.
This was our first visit. We were very happy to see proper covid19 protocol being followed to protect us as a community. Our cat was not impressed with the car ride, or the excort into the building, but, he settled in quickly with Dr. Sawatsky and made no move to bite????????. The appointment went quick; our cat was properly examined and treated, our questions were answered and we left with a follow up appointment. Highly recommend this clinic. The Dr and staff...very professional ????.
They helped my cat quickly and efficiently and within a budget I could afford after a couple of days my cat was back to her normal self ????
My 10 week old 2 pound module puppy got very very sick ....Lola got all the attention as soon as I got there....waiting in the car for lab results ...she had hardly any life in her...the lady can intimately soon my call ...ran as fast as she could in the clinic .they saved her life ...I am very very grateful to this wonderful crew....they have taken care of my small dogs for ten years...in January lost of Mia of 9 years and it was a experiance that with their help made almost bearable ...thank you to this wonderful staff that take care of our fur babies
My little old lady cat is 19 years of age. Over the years that I have taken her to Steeples, I have seen how gently they handle her, and how much they care about her well-being. It would be easy to say, oh, she's just old, and not care too much about a cat that's moving toward the end of her life. But the staff are so compassionate, and genuinely want her to remain as healthy and happy as possible. I appreciate their kindness to her, and the respect they show me in helping me make good decisions for my pet.
Steeples is the best! We have been there a few times while we are staying at the cabin and every time they are great. Dr Ruth Sawatsky is so kind and explained everything to us thoroughly. Thank you again Dr Sawatsky !
I took my new, 6 year old dog in for a check up and was very pleased with the care and attention he/I received. He received a thorough and very kind check up, and I received good information about his health and what I can do to promote his good health. I'm sure he would have gladly stayed there forever! I was exceptionally pleased with the professionalism displayed by the veterinary, Dr. Burns.
We have Had Steeples Vet Clinic care for our horses and dogs for 40 years. Naturally that includes new-life care, annual health checks, surgeries, emergency calls to end-of-life care. Knowledgeably and thoughtfully. Animals just being animals, we've also experienced some very innovative back-against-the-wall treatments with great success. And they do- Care. Steeples' Vets and Support Staff extend that very same attribute to each animals' "people'.
The most compassionate and loving people choose to become veternarians. I couldn't imagine how hard it must be to do what you guys do. My dog is sick and I genuinely feel like you cared. Keep providing the best care as you do.
We recently moved to Cranbrook and my cat became ill so I started to call around for a vet but everyone was full or not taking new clients. Steeples squeezed us in and treated Katniss. She is back to her normal self and I am thankful for the gentle prompt care she received from this clinic. Thank you!
Dr.Sarah Ort and staff were so kind and professional. Dr.Sarah Ort, was so gentle with Wicca and adored her. I was updated on the cost of the bill during the examination, which was appreciated. Thank-you
Steeples has always been there for me and my animals. They get the best of care from professionals that have never let me down in over forty years.
I have a small dog that had a traumatic experience his first and second time at a vet then we found Steeples. The staff at Steeples is amazing. They’re compassionate and caring. We also just took our Border Collie in and they were equally caring. I highly recommend Steeples!!
Steeples provides the best care; I wouldn't trust my fur baby with anyone else! The staff are just amazing; so friendly and compassionate!
We were travelling home to Alberta from Idaho and our dog had swallowed a bone. The clinic was very accomodating at fitting us in on our way through. When we found out he needed surgery to remove the bone, the veterinarian stayed until late night to do the surgey and made sure our pup was okay afterwards. I highly recommend this clinic for their friendly service and dedication to our pets. Thank you to the staff for all of your kindness when Arlo was at your clinic.
I really liked the fact that at the time that I needed to take our Shepherd in for an ear infection, we were not even registered with Steeples, but, they still helped us out, awesome work! Dr.Ruth Sawatsky, Jessica and Lindsay were all great to deal with, and got 'Buddy' feeling a lot better. Thank You. We are now registered with your clinic.
We have used the Steeples Vet Clinic for 15 + years and are completely satisfied with all services we have received. This included, one after hours emergent call, which was dealt with immediately in a very professional and compassionate manner. They always leave us feeling that they truly want to help your pet, and you, through any situation. Thanks Steeples, keep up the great service.
I took my small 5 pound dog to be spayed She also needed a couple of teeth out The staff was very professional and they have very strong measures on place to deal with Covid.19 The staff came to my vehicle to pick her up and also dropped her back. I feel the staff are creating a strong method of interaction so everyone is safe Luna has thrived since her surgery I would definitely take my dog back to Steeples
Marie-Eve always the best, knowledgeable & compassionate be it horse or dog!
Great people, great service. You can tell they genuinely care for the animals!
Great people, great service. You can tell they genuinely care for the animals!
I have had the BEST experiences with Steeples - every person on their staff is incredible - friendly, kind, and efficient. The vets (Dr Fradette and Dr. Ort) that I have been lucky enough to see have impressed me with catching things that went undiagnosed previously, and also with catching protocols and saving me from unnecessary testing. They listen to owners, they care deeply about their clients, and their follow through on tough cases is second to none. All of my dogs will be cared for by this clinic.
I cannot express my gratitude toward this wonderful vet clinic. Dr. Cameron Richardson and his staff absolutely have gone above and beyond for our family and I could not be more greatful. I highly recommend bringing your loved pets to this clinic, the staff are very caring and understanding. The provide excellent care for your beloved pets.
My family wants to personally thank and recommend highly this great vet clinic. They are so caring and considerate. How lucky are we to have such loving and positive people that take care of our fur babies... and sometimes lizards and other species... From the vets, to the techs to Andrew and to all of you, nothing brings more joy to our hearts than to say "Thanks for your endless and tireless work." I recommend all families and people to come to you as a client(s). Your work is noteworthy. My dad will always be my favourite vet and throughout my 58 years I have witnessed excellent care for animals, no matter their name or their status in life. Thank you to YOU ALL... because you remind me of HIM. Those are huge shoes to step into. But you totally fit the bill. Please know that your attention to detail, love for the critters and kindness to all living things goes extremely noticed in our family. If I ever win the lottery, (which should be soon, lol) may my proceeds go to you and "Meant 2B Loved Pet Rescue Society!" You are quite simply the best! We are blessed and grateful! Annie B and furbabies
The team at Steeples is great as always. They take the extra time with you every time you visit and take all of your concerns into consideration. Great team!
I have used Steeples for several years. Being involved in Rescue I have taken many animals there and have always found them good whether it's a cute kitten, nervous dog or feral kitten. They have always accomadated my needs for every animal.
Wonderful Veterinary Clinic, caring staff and superb vet's, always ready to help in any way emergency or otherwise. Very strict Covid19 protocol, which is so necessary in these troubling times. Would recommend them to anyone.
I have taken all of my animals to Steeples Vet. Twice my cats had needed urgent care and when calling first thing, I was able to bring my pets in that same day on both of those occasions. Very caring and gentle. I would highly recommend Steeples for all your vet needs.
Steeples vet is AMAZING. My dog isn’t allowed at the creston vet because one of the staff member doesn’t like me, my dog got a HORRIBLE ear infection and I had to take her to steeples and they were extremely professional, kind and ethical. Cheaper than the vet in creston and they care about the animals and not just the money. We emailed back and forth between visits to keep up on the situation as it was very bad, but they fixed her and I got some money back. I would recommend steeples to ANYONE, after the extremely unethical service I received in creston. The only vet in creston and my animals can’t have emergency service because a staff member doesn’t like me- and she doesn’t like me because of her own actions- not mine. Ethics are beyond their comprehension. Not just someone els has to bring them in- they flat out are refused. Steeples all the way, 100%. Ten million thumbs up.
very good staff these people really care about your pet
My cat was there for 2 nights. I got regular updates on his condition as it was improving. They laid out everything I could expect when I took him home including the new food and medications.
Very thankful for the Steeples Team! And a big thank you to Dr Ort for seeing my cat Tater Tot and getting me an estimate for surgery right away, she answered so many questions for me and was super sweet with my dude whom is usually very stressy in clinic environments. He loved her, she's a cat whisperer ! ????
Steeples helped me with my old dog Winston, when he was at the end of his life. They were supportive and empathetic during a very difficult time for both Winston and I.
Was a terrible experience!Brought my sick ten year old dog in who was suffering from bloat,after x rays and ultrasound and blood work was told he had liver cancer and should be put down.Was made to feel like a neurotic old lady who loved her dog to much.There was no follow up,nothing to maybe make his last days better.Was never mentioned that it could be nodulat hyperplasia,which is serious but not malignant!Went to holistic vet who put him on some liver supporting herbs and a better diet than the crap that they push for dog food.I dont expect miracles,but my dog is doing much better.He is still with me and enjoying the rest of his life.Seems obvious that Sawatsky doesnt have that much interest in animals!And Dr. MIke really needs to work on his cageside manner!!Both are very insensitive.Would never go back!Seems to be all about the bucks!
was relieved to get an appointment on the same day, my cat did not eat for three days. happen also on a long weekend and I was very concerned about her well being thanks for looking after my 21/2 year cat she is doing well after her treatment thank you !!
The team at Steeples Veterinary Clinic is incredible. They are a professional, cohesive team working seamlessly especially right now when things are so challenging. Thank you so much for your hard work. You are all amazing.
My Rottweiler took a long road trip from Alberta to get ultrasounds done at Steeples due to his liver failing. The staff was amazing but most of all the Vet was very honest with her opinion and knowledge. She spoke about the conditions he might run into in the future as well as preventatives. This quality in a vet should be a standard expectations but it is hard to come by. She wasn't able to cure my dog. But thats not her job. She was able to educate me on the condition my dog was in, relay the results of the testing and tell me the options without making me believe it's a life or death situation. I walked out of there feeling confident to rehabilitate my dogs health vs. Feeling the burden to spend more money on my dog. I've been to many vets for various specialties and pets. By far this has to be my best experience. Steeples is great! I hope to return :)
Dr Marie Eve is just the most wonderful & caring vet! She has been taking care of our four legged kids for years. Specifically working with our special needs pug. The whole team at Steeples is caring and considerate.
I want to thank Andrew and his wonderful staff for the amazing service I received for my dog it's so nice to see the caring they give to our animals I know things can get stuff but they pull through with wonderful care and a special thanks to dr.ort for looking after bear and making sure he made it back to his loving family
We brought our puppy into Steeples for an assessment, and she was treated like a celebrity! Due to the Covid virus, we were required to meet the technician and Dr Ort in the parking lot. Honey was happy to go with the staff, and came back to us very relaxed and content. We are not regular clients, as we are from out of Province, but anytime we have required Veterinary care, we have been very pleased!
I would like to put a big thank you out to Dr. Kuzyk for looking after my reactive dog with upmost respect. Thank you to your team for fixing him up and treating him with the respect. Great team thank you again.
Yesterday was one of the hardest days to endure, our beloved dog suddenly lost the ability to walk on Saturday, after taking him to another vet that night without any answers, we brought him to Steeples first thing in the morning with Dr. Ort attending to him, in less than an hour she provided us with a complete factual prognosis (it is not one any owner wants to hear) she took so much time to explain what was happening, her compassion and answers to our questions made the decision we had to face - logical, although heartbreaking. Our beautiful boy died surrounded by us, peacefully. It is the mark of an incredible Vet when something like this happens. I would like to thank her and the staff at Steeples for their compassion and care to our boy and us.
My 8 yr old dog had some very subtle signs. Loss of appetite, and desire to exercise much. I'm so glad and relieved I took Sophie in. They located a small tumor on her spleen. This can be devastating for a dog. They were very honest with facts. I proceeded with the surgery and am so glad I did. Major props to the vet who performed the surgery, she gave me great confidence in her ability. Last but absolutly not least, the very hard working and knowledgeable vet technician was delicate and sympathetic to both Sophie and myself. It really is no wonder I've been using Steeples as my number one go to veterinary clinic for the last 15 years.
The staff here are excellent caring people. They always take extremely good care of all my fur babies.
We brought our puppies in to Steeples for their rounds of vaccinations. While receiving vaccinations, we asked about spaying/neutering. We were told to wait a year for our medium sized female dog. I asked if they're sure about that because it seemed like a long time given her size and I want to get her spayed before she goes into heat to reduce the risk of cancer later and avoid accidental pregnancies (we have a younger, intact male pup). They disregarded my concerns and told me I should definitely wait a year. Our pup is 9 months old and in heat...there's no turning the clock back now and I wish I had trusted myself and gone to a different vet clinic.
Called around town because I needed to deworm my cat Momo. Simple. Steeples Vet was the most responsive, and I saved about $100 compared to the competition. It all took about 20 minutes of effort. Thank you Jessica for all your help. This is my new vet. Best Veterinary experience I have ever had.
My experience at Steeples was excellent. It was my first time bringing in my dog. They were able to get me in on the same day I called. They were very gentle, thorough and caring. The next day I recieved a call for the vet to check in on how my dog was doing. I would highly recommend Steeples.
Very disappointing service! Treated poorly and did not feel welcome or confident with the service. Called with questions and concerns, receptionist was nice, but haven’t heard back from a vet and it’s been over four days?! Not very professional! The last three visits we were dismissed, not informed or advised on what to do. And charged an arm and a leg.....for what!!!