Here you will see all the feddbacks of real people who are consuming the products and services of Grand Ave. Pet Hospital (Veterinarian) in the territory of Chatham-Kent (Canada).
At this moment the business has a rating of 4.5 stars over 5 and this rating is based on 127 reviews.
As you can see its rating is almost the highest, and it is founded on a high number of feddbacks, so we may conclude that the rating is very reliable. If there are many people who bothered to rate when they've done well with the service, it works.
You know that we don't usually stop to give reviews when these are correct and we usually do it only if we've had a problem or issue...
This Veterinarian belongs to the category of Veterinarian.
Don't like the vet
Love this place, they are very good and caring people. And the prices are Fair.
Always very gentle and thorough in their exams.
They provided great help and the costs were great
Great place for quick service. Always have my dogs meds ready when I need them so no waiting.
Very courteous and affordable...Im new to this area needed a vet for my dog...They were very accommodating....
The staff was friendly and helpful, they were able to get me an appointment within 2 days in May. I was easily able to get my dog's shots up-to-date, but I was uncomfortable letting the vet treat my dog's other issue as I could not understand what he was telling me. I am going to monitor the issue and see another vet in my hometown.
Always very accommodating and helped us out quickly. Immediately switched vets to this place. Thank you.
My dog got better
Docs and staff are friendly here. the doc seems to care about the animals too. and not there to charge you for stuff you dont need unlike other vets in town
From receptionist to the vet techs and the doctors, a wonderful caring experience. Great value and good products. Definitely my choice for my dogs.
Friendly service with a smile, even though I was only inquiring about services offered the staff managed to provide me and my children with peace of mind in knowing that our beloved pet would be taken in and treated with the best care available to them should the need ever arise. Not very many vets in the area are well equipped to deal with the more reptilian pet crowd and I was very relieved to find out that they also have specialized care for my exotic family member. The website was chock full of all the information an existing or new customer would need in making the decision to bring their pets to them for their health care needs, with clearly outlined policies and procedures as well as costs for the visit so that nothing is left to surprise.
For their profession I would only assume that they would have joyful, sensitive and understanding personalities but they seem to not like their job. Their receptionist seems like she is always stressed or upset about something and the groomer doesn't seem happy either. I feel inconvenienced that I'm coming in there and giving them business and actually stress about my dogs appointments before I take him because of the way they talk down to me. The vet seems pretty nice and talks to the dogs while he checks them out and is gentle and informative when he explains what he is doing. I have been considering switching vets... especially after the recent incident.
Great help and managed to fit us in when their schedule was busy. We really appreciate them going the extra mile. Thank you for taking care of our pet, we greatly appreciate it!
Friendly service with a smile, even though I was only inquiring about services offered the staff managed to provide me and my children with peace of mind in knowing that our beloved pet would be taken in and treated with the best care available to them should the need ever arise. Not very many vets in the area are well equipped to deal with the more reptilian pet crowd and I was very relieved to find out that they also have specialized care for my exotic family member. The website was chock full of all the information an existing or new customer would need in making the decision to bring their pets to them for their health care needs, with clearly outlined policies and procedures as well as costs for the visit so that nothing is left to surprise.
Friendly
They are friendly and professional and they took very good care of my 4 legged babies
Our little Dog was taken care of the moment we stepped in. They were able to slip us in, in 2 days during the busy holidays. There was no extra production in trying to sell us anything, and they provided all the possible scenarios with the meds we received for our pets eye ailment. Super great team, easy to talk to, and they listened to our concerns. Communication while I was in the room with the vet, was on point, but still personalized. Can't thank you guys enough!
Horrible service. They kill animals and then lie about it, and send them home with the owners making them think they are asleep. Everyone who works here is pure garbage.
They have been absolutely amazing with my furbabies! They show great knowledge and confidence in the care they provide; answer all questions and guide families through new experiences. When I drop my kitten and cat off to the staff, I know they are very well taken care of. I appreciate their compassion toward my babies.
We are very happy with our new vet for our new puppy..
I've used this vet clinic for years and i love them. Friendly knowledgeable staff, and my animals will walk in to the vet without a fight which is impressive.
They found what was wrong with my cat and he's feeling better now ????
Wonderful caring staff
Awesome place! Caring vets! Great pricing.
Love it everyone so friendly and very nice
My family and I won't take our little fur babys to any other vet Great staff Wonderful atmosphere
2 dogs had major dental work. Very reasonable and very caring
Extremely professional and caring during a very tough time. Wonderful staff. Thank you!
Caring people and reasonable prices
Caring people and reasonable prices
Fair prices and amazing service, they really and truly care about the animals they see
Nice staff
When my cat was sick the vet never made him better and he ended up dying. As for my other cat they refuse to take her after a file mess up that caused her file to be transferred to wallaceburg. Wouldn't recommend the doctor either. Not after losing my cat when he could have done something
We have been taking out pets here now for years. Very compassionate and easy to talk to. Very affordable for Chatham-Kent.
The staff was great :)
I love the people who work here they are the most caring understanding God bless them
Got an appointment within an hour of calling. Was cheaper than most and the staff is all around amazing!!
when we went there they charged us for medication and when we were called to come pick it up they said we hadn't paid for it when we did.had to go all the way back to Blenheim to get our reciept. never again will we go there again
Good service and very kind to the animals
They provided great help and the costs were great
They were very caring and gentle with my poor baby..
Friendly staff and great doctors.
Friendly staff and great doctors.
Awesome care given to my dog love them
Staff didn't force me into getting a bunch of services for my senior cat, they were honest and understanding at his life's end journey. Very grateful to the vet techs for making him comfortable at the end.
Friendly
I love the girls and the Vet is awesome!!!!!! They deserve 10 stars with their loving kindness and compassion. They are like a precious diamond.. I will not change vets ever. !!!!!!
They are amazing with my pets. I have 3 small dogs and a kitten and everyone treats them so well.
Ok so far, not so impressed with any of the other animal hospitals in Chatham, ie. Merrit, but these guys here are way better then most here in town...so I have made them my personal vet for the time being
Awesome vet with amazing prices and caring compassionate staff. Sad that some internet troll is trying to slander their name especially when it was a false accusation.
It was very clean.
These folks are super caring when it comes to the health of all the pets, and compassionate and respectful at our time of loss. Thanks to all the staff
Joey our pug is always treated well????
Absolutely the best veterinarian hospital that I have ever been. Super friendly. And they are great on helping out on our financial situation. Great staff
Have had nothing but positive and caring experiences with all the staff and doctors!!
Very nice staff
Very nice very caring. Wait times arent to crazy.
They messed up my puppies second set of shots. Now I have to pay twice as much at another vet to fix it. Overpriced for the services I got and the vet pretended like he knew my dog and me when I 100% had NEVER been there before. So clearly he's confusing his patients which is terrifying .10/10 do not recommend.
Went today for a regular vacation visit, first time there. The staff is caring, took their time with my dog. Great experience!
Don't waste your time taking your pet here, They Do not communicate very well at all at front desk or in the room. Do not listen when even asked about shots in the room. First visit asked to get nails cut along with shots and never said when making app they weren't doing nails until showed up for app. They said they got previous records for shots on first visit. Went for second visit and asked for 3 year shot and gave only booster, when asked why, they said they could not find records in their system. No apologies for the service and lack of communication. Front desk lady needs to learn how to be human and communicate instead of sitting and saying absolutely nothing when asking questions.Will not be going back there again. Very poor Communication.
Great service.Staff it's great, I will recommend definitely to my friends.
Wonderful and thx ❤????❤????❤????
Staff very friendly
Great people
Just moved into Chatham and we needed a new vet. We called to try and set-up an appointment and their immediate response was to fit us in that day, an amazing response. After our first visit, both our dogs with separation anxiety had shots, and are actually the happiest they have ever been after any vet visit. Treated our dogs lovingly and took the extra time to get to know our dogs as new patients. Couldn't be more pleased with the service provided by the veterinarian himself as well as all of the staff. Deserves more than 5 stars. ????
Very nice. Appointment was on time and was reasonably priced.
My other four stars are just sleeping. You signed a waiver though, so i dont have to give you anything...
Quick, professional, and good value
Their can be a better vet. Dr. Raza is an exceptional vet very welcoming and knowledgeable. He help me with my dogs as i own a kennel and have several dogs. Each time i have a problem, he is there to help me, if he can be there he make sure to call me and advise me over the phone. The clinic has very good price, and the staff is very polite and inviting. I will always recommend Grand Avenue Pet Hospital to my client and my husband always recommend this clinic when he is approched by a new puppy owner that he see a the dogs parc.
Price was different than what I was quoted on the phone from them.
They are caring towards your pets Love them
A new puppys first visit was great.
Helped out with the new family member. ❤️ My new friends.
They look after my dog And they are good and cheap .
Called back to discuss family pet visit about shots and communication (put on hold for few minutes) and then spoke with someone and was told not discussing visit with me because I was not on account and then she hung up on me. lol. When I was the one who made the appointment. How professional is that? Who hangs up on customers in todays world!
Took morkie for ear infection. Expensive, first dose did not clear it up , went back second dose did not clear it up and no one called to see how dog is doing. One of the ladies were very good with my dog but other wise very vague with explaining care.Will be looking for new vet .
always a great experience! staff is so kind and patient! I recommend
Luna just had her spay & shots done. Great experience. Was walked through everything that would be happening during her stay. Luna is skeptical of new people & they did amazing with her. My kitten will need his neuter done in a month we will be booking him here as well. Thank you so much for taking such great care of our big girl ❤
Friendly and caring
Excellent doctor's, staff and volunteers!
First time customer so far extremely pleased. The doctor and assistant were very thorough great with my nervous dog very patient. Very pleased with pricing
My husband and I attended this facility earlier this week for our cat Muffie to be euthanized. It was a very emotional time for us. The kindness and compassion show to us and to Muffie was very much appreciated. It will not be forgotten. Thank you. Jim and Marlene
They always treat me and my pup like a valued customers!! Wouldn't suggest any other veterinarian!
Hands down the best veterinary clinic in Chatham!!!
Great service! Great staff!
Wondering experience!!
We are very happy with our new vet for our new puppy..
I'm new to the city of Chatham & live close by. After reading the reviews, I brought my Teddy here. Everyone I that office are wonderful & we even got a call a few days after to see how our sweet boy was feeling. Definately recommends Grand Ave. Pet Hospital & the prices were great too!! Thank you to all
Very good they were thorough & helpful
Jesse had an operation to remove a Toomer she is doing great
Very thorough. Excellent staff. Our dog was very comfortable. Great care.
Above and beyond pet care; truly love what they do
Amazing client care amazing staff and Love Dr Raza such a compassionate Veterinarian. Our Rescue has been with this Clinic 5 yrs never disappointed 10 stars if that was an option
Caring vet and reasonable cost.
Staff was friendly, facility was clean, and Dr. Shaikh was very knowledgeable and gentle with my kitten and even offered a cost effective medication option. Would highly recommend!
I was really impressed with the staff and services. The doctor is so nice and he obviously loves animals. The administration staff were super diligent and helpful. Best of all, they didn't try to push me to spend more money than I needed to and they are very well priced. Overall an excellent pet hospital. Don't bother going anywhere else!
I was really impressed with the staff and services. The doctor is so nice and he obviously loves animals. The administration staff were super diligent and helpful. Best of all, they didn't try to push me to spend more money than I needed to and they are very well priced. Overall an excellent pet hospital. Don't bother going anywhere else!
This veterinarian and his staff are so accommodating, friendly and professional. They were the only vet out of seven that I called that were taking new clients. I also am pleased that they do not cram there appointments in so that you have a long wait time to see the vet. My boy was ???? happy therefore so was I.
The best in Chatham
Takes very good care of my dogs. Very gentle with them.
They have given great care on my two pets. They went above and beyond Prices are afforadble. Staff seem very ki d.
Treatment for a Friends dog, Place was clean, prices were reasonable.
Good service , at lower than average cost.
Amazing care, brought my cat in with no appointment with a broken and severed tail from a cyotee attack, they quickly examined her and sent her to surgery within 20 mins I was able to take her home 3 hours later! Stitches were done perfectly as per my sisters (med student) opinion and they even put a cute little heart on her cast. Friendly service and made us feel safe the entire time. Price was half that of what we would expect of our usual vet!
Very accommodating and reasonably priced. My dog had a bad ear infection and my regular vet wanted me to wait over 7 days for an appointment. This clinic made room for my dog at the end of their day. I think I've just found my new vet.
terrible employees (Cathy is the only good one) and just bad service all around. wouldn’t recommend this place to anyone ESPECIALLY if you expect/need compassionate & understanding people.
Best Vet in Chatham ,truly cares about your pet, Dr Raza is more concerned about the health of your pets than money.
Fantastic service. My pets are always happy to come and go.
Really great with my dog. Very caring
Cannot say enough good about Grand Ave vet. All the staff genuinely care for the pets and their people. I wouldn't go anywhere else
Cannot say enough good about Grand Ave vet. All the staff genuinely care for the pets and their people. I wouldn't go anywhere else
Had our first visit with this vet. Dr and staff are very friendly and compassionate. Very clean office space.
Great place! Not over priced. ????
Dr. Raza and Dr. Imran have handled my aging dogs health problems beautifully and gently. They are not only great and knowledgeable veterinarians , but amazing human beings as well. Every one at the clinic always puts pets first. They are the reason my dog will see his 15th birthday this year. From the bottom of my heart , thank you Grand Ave Pet Hospital.
My two senior cats and I just returned from Grand Ave Pet Hospital. It was a great experience. Efficient check-in (first visit as we are new to Chatham). No waiting (a relief for owner and felines). No over-crowded chaotic waiting room. Dr Raza was excellent with the cats and fast with vaccines. He was also thorough in getting the important bits of both girls medical history. Also, no upsells (my test of the ethics of all vet clinic is "Do they try to sell me on expensive and risky dental work on my first visit?). This clinic has a bit of an "old school" common sense feel in their approach to veterinary medicine. Dr. Raza indicated that we can call and pick up more flea/tick medication at any time without having to bring the cats back for a clinic visit. Much appreciated as this was not what several other vets I've dealt with have offered.
Were very rude and treated me like dirt