Reviews of Central City Animal Hospital (Veterinarian)

1-7834 6th St, Burnaby, BC V3N 3N2, Canada

Average Rating:

DESCRIPTION

You will see the information of people who know the services of Central City Animal Hospital (Veterinarian) around Burnaby area (Canada).

Currently the business receives a score of 4.4 out of 5 and the rating was based on 127 reviews.

As you can see it reaches an reviews average is really positive, and it's founded on a very high number of feddbacks, so we may say that the assessment is quite accurate. If people have bothered to evaluate when they've done well with the business, it works.

You know that we do not usually stop to place reviews when these are correct and we usually do it only if we have had a problem or incidence...

This Veterinarian is classified in the category of Veterinarian.

Where is Central City Animal Hospital?

REVIEWS OF Central City Animal Hospital IN Burnaby

Mel Con

Love the Vets here!

Donna Vandekerkhove

I just want to thank Dr. Dhaliwal for his professionalism and the extraordinary care he has shown to my two dogs. He is kind and gentle, and his staff are understanding and patient. I wouldn't take my pets anywhere else.

Clara Kovats

Luna passed away peacefully in my home on May 30th, 2016. Carly was extremely helpful and coached and corresponded with me leading up to the "day". Dr Dhaliwal came to our home and was always very gentle with Luna. He was honest and compassionate through every visit. We did all that we could to keep her comfortable after her kidney diagnosis a year ago. She lived a great life and was such a loving kitty. Sadly a day after her 16th birthday we had to say goodbye. The team at Central City were all very supportive, empathetic & professional.

Amanda Jensen

Very friendly and helpful staff and Doctor. Answered my questions clearly and did not try to upsell me. To the point but not rude or uncaring. Clearly they care about your pet and enjoy what they do. Clean environment. I will definitely be returning.

Heather R

Very nice people. I've been to many vets and this is the best

William

Kathleen Sukkau

Trevor Neuman

Nice vets. They don't take advantage of a concerned pet owner.

Maria luiza Rauen

Just an amazing place to take your pets... I have my car and dog Simba and Pablo and they treat them so well. They also have a quick response on emails and answer the phone all the time. All the people there are very emphatic, happy, helpful and kind. Such a great animal hospital ❤️

Martin Meesho

Love the place great vets good price, wont rip u off. Knows his animals.

Luey Mcquaid

We love central city animal hospital! A very affordable clinic (probably the cheapest clinic in around). The staff are very kind and Dr. Dhaliwal is thorough and caring towards both my dogs. Highly recommend

mp morin

RD J

Mark Giesbrecht

The most affordable vet we found. Took our cat in for a procedure. When he came home the problem was still present had to go back, no extra charge for another round of the same procedure only a day rate of about $35. Price was close to what was quoted. Staff are friendly with the animals. Will be returning when needed.

Veronica Romo

Ty h

Great place to bring your cats and dogs!

Jocelyn B

My new go-to vet. The doctors and staff are incredibly caring and kind. They've been nothing short of amazing in a very stressful time for my pet.

Leah Campbell

They're nice. They're busy though. Had to wait a long time on multiple occasions to pick up meds etc. I've seen three vets there and they're all pretty consistent though the last time u went in for the same thing as before and it cost me over double as previous visits.

Mariah Hoagland

Sad to say that I had to change my review after my most recent experience with this clinic. Took my dog in to get a rabies booster and an exam as he was crying in pain off and on throughout the past few days. When I first came in the receptionist seemed flustered and confused, and repeatedly asked what my dog’s name was and why he was being brought in today. When he was taken into the back to be examined, he was brought back into the room where I was waiting not even five minutes later with the vet expressing concern about his abdomen. She said his abdomen area was hard and painful when she touched it, and said he needed several tests. She also said he never had a blood test before, even though he had one not even 6 months ago when he had a dental earlier this year. She sounded extremely concerned and said he needed X rays, a blood and urine test as well as a test for pancreatitis. She didn’t discuss his symptoms with me at all and brushed off the suggestion of back pain that I thought he had. From the way it was discussed I was under the impression that he was either gravely ill or had a tumor. It was about a thirty minute wait for the X rays, so I stepped outside to wait. When I came back, the receptionist asked me if I had an appointment as if she didn’t know who I was despite just being in there. The vet came out and said that she would send the X rays out for an additional opinion (and an additional charge) and that the results would be available the next day and to call then. She prescribed tramadol for his pain and we went home after that. I received a call from Dr. Sandhu asking why my dog had his blood taken and that he was perfectly fine in those regards, which blew me away since I was under the impression that he really needed it done. He then said the X ray results would be in soon. The next day (today) I received a call from the vet that initially saw my dog only to be told he was completely fine. X rays were clear, bloodwork was fine, but no mention of the pancreatitis test. She said it might be joint pain and to call back after he finished his prescription of tramadol. In total, I spent $600 to be told that he might have joint pain after being put under the impression that he was seriously ill. I am absolutely blown away that I spent that much money only to be told he MIGHT have joint pain. Why wasn’t he examined more thoroughly? Why look at his abdomen area once and decide he needs $600 worth of tests after not even 5 minutes of examination? My dog is still crying in pain and now I will be taking him, and all my other pets to a veterinarian that actually care to listen and spends more than a few minutes on an exam. It pains me to write this because I have had such good experiences with Dr. Sandhu and Dr. Daliwhal in the past. I highly encourage those looking to come here, or who are currently coming here, to consider taking their pets elsewhere.

Heather Voth

I had a sick cat and they were able to give me an appointment for the same day. My regular vet couldn't get me in for 3 days. The Doctor was really friendly and took really good care of my cat. X-rays were required and the vet took me to the back room to show them to me. The entire feel of the office was with happy employees who cared about the animals that came in. I was very happy with the service I received.

May Ma

Jenny Mah

Dr Daliwal has always helped me and tried to answer all my questions and given me options.Very understanding

Dominic Decocco

Amazing service. Came here for all my puppy needs.. Dr. Mulvaney is incredible. He integrates his personal experience with his professional advice and gives his best. We had to put our beautiful puppy down who was suffering from congestive heart failure, Mulvaney and his team made it very easy to find the proper food and path for our puppy. Highly recommend this animal hospital and also adopting an animal. They CHANGE your life as much as you change theirs.

Siobhan Williams

HOW does this business have such good reviews?! Have been here twice. Once was for our cats first vaccinations. One of our cats developed an injection-site lump from the Feline Leukemia vaccine he recieved here. It could have developed into a sarcoma which is fatal-could have killed him at 4 months old. We have since had the same cat given the same vaccine multiple times by vet clinics who use a different pharmaceutical company, because apparently the brand Central City uses is notorious for causing cysts/lumps and side effects. Don't know how they haven't switched over yet. Then today I took two 7 week old kittens in because they and their other siblings all have what looks to be an infectious rash or fungus spreading rapidly between them and rapidly on their faces. It's been about a week and I wanted to make sure I can get some topical ointment, either antibiotics or an antifungal cream. First of all the vet said he couldn't even see what I was talking about, asked a bunch of questions that had absolutely no relevance, and said they probably have either herpes or calici virus. They don't have symptoms of either of these illnesses - both of which are lifelong and very serious diagnoses. He then suggested putting all the kittens on oral antibiotics,which makes absolutely no sense given the symptoms as well as the fact that both of those are VIRAL infections. I will never be coming here again. I wouldn't leave the life of a single animal in their hands.

Victoria Davis

Very friendly and informative staff ! Very pleased with my cats examination! Highly recommend this place

Shawn B

Mahan Donyadideh

Best service and kind staff

ray chang

David Arnault

Quick service. Covid safety in place, and they refer to pets by names. Shows caring .

Jon Wu

Great value and great services from staff that care.

Bally Dhillon

Great Dr.'s here!

Mandy M

I absolutely love Central city. They understand the special bond we have with our furbabies. I sadly had to put down my old lady on New Year’s Eve and they were just so kind. They gave me and my daughter all the time we needed to spend with our baby and I’m just so grateful. They really care!

B J

Great service and price

Barri Harris

I have brought both of my large breed dogs to Dr. Dhaliwal. He is amazing and caring. Through the years we have had to have some surgeries (dew claw and dental work) as well as general vaccines and nail trim. They are amazing here. Can't say enough good things.

Barbara Rokeby

Vet is kind..

Georgiana Rebenciuc

Shalamar Hands

I have nothing but respect for dr daliwal at this clinic. The care that he has shown is immense. Its hard to miss. And his professionalism never waivers in its quality. I have personally witnessed dr daliwal take a moment to step aside and take a personal moment to shed a tear alone while in the course of delivering treatment to somebodies pet. Its hard not to be moved when you just happen to chance upon a moment such as that. The gentleman genuinely cared about the outcome for that animal at that moment, and it showed. It is that very same doctor whom I recently watched confidentially scoop up my cat, an animal notorious for asserting his belief of what should and should not be violated within his personal space, and cradle him to his chest with my cat very obviously calmly moving in close to the security it offered, looking at me as they walked out to the treatment area with the expected amount of fear in his eyes but also an overwhelming amount of trust in the situation. It’s a moment In time that I could never forget anytime soon. But, in the other hand, the other vet who works here, I don’t know his name, seems to be quite the opposite. Every time I take my catheter and he sees this doctor my cat comes out in worse condition than I brought him in. And the bill seems to cost more for doing less than with dr daliwal.

Jim Chow

Got my cat vaccine, with booster shot & checkups .

DUSTIN BRISEBOIS

Justine Bouma

They saved my cats life when he was on the brink of death. I am forever grateful. They genuinely seem to care about their patients. I wont go anywhere else anymore.

Christina W.

Love them. So friendly and helpful. Warm staff, that seem to love their job.

Slava M.

Our dog dislocated her hip one morning, she was turned down to get urgent help in about 10 clinics around LMD. We had to find a surgeon to perform a surgery ASAP and Central City Animal Hospital was extremely well responsive. We were able to send in our xrays and med reports by email and within minutes were called back to be scheduled for a surgery. Dr. DHALIWAL met us at the hospital and made sure he answered all our questions and took his time to explain the process before and after the surgery. The prices were also quite reasonable! Overall a great experience with all the staff at the clinic.We are very thankful!

Richard Lee

Clean place with friendly staff. Would come again.

Judy Xie

I got my puppy spayed here. Quick, professional service at an affordable price.

Jessica F

I used to come here but after a recent visit I cannot recommend this veterinarian practice. I have a large dog and brought him in on suspicion of a possible ear infection. He was seen by Dr. Pr. He didn't find any sign of infection but due to the depth of dogs ears he recommended some medication as a preventative measure. I agreed. He "massaged" my dogs ears so hard he yelped three times and hid behind me, shaking and panting. My dog is not small, he is also in good health, and to push that hard to get that kind of response is way to hard. My dog now seems to have some issues hearing and I am worried of damage. I will be going to see another vet to determine if that is the case.

Dawn Anderson

Johan Olsen

Good vets, friendly staff, reasonable prices.

Katie Vandergulik

The doctors are very knowledgeable and treated us very nicely. Would have given 5 stars if the facility was nicer

Shelby R

Decent service and reasonable prices

Daniel Wang

The veterarian for the shift after 4pm was really not doing his job. I will change to the other animal hospital after coming here for the past 10 years.

Love Wins

This place seems great due to the wellnes check fee and most reviews but they will always try and get you to pay for unnecessary tests and then hard pressure you to buy food or products. The doctor is dismissive and uses scare tactics to try and get you to pay. I left shaking and tears thinking my cat and best friend of 13 yrs was going to pass away within the day. That was almost 2 yrs ago. They didn't even do a thorough examination just told me I would need a full blood panel, special blood panels, xray, ultra sound and my cat would have to stay in office for "several days". They almost didn't let me leave without her. The cost was between $3000-6500. They took her back and gave her some medical treatments without asking me and I still had to pay, while crying and shaking. Avoid this place

Stephanie Bryson

Dr.Sandhu and his team go above and beyond , so caring , heart warming, personable and honestly the best team I’ve come across. Truly appreciate everything they do and the honesty that comes with it. Love Miley xo

Sina Doroudgar

Bumble Bee

Ignoranty (Wolf)

Charity Cheng

Friendly customer service

Spencer mcmullin

Justin F

I bring my best bud here

Wendi Laing

Got my little guy's dental done here and 4 teeth extracted. They were kind, professional, and super affordable. Thank you!

Lorr S

Good vet

Irene Hogan

My three cats have been well taken care of by the doctors and staff. Unlike other vets, I have not felt like I’ve been given false info, or been overcharged.

Mal Lory

Capable Veterinarian's that know how to handle big dogs. Fantastic handling of our crazy husky Mutt, they are always gentle and calm with him. So glad we found this Vet.

RJ “dudemandude” Ghermin

The best place to take your pet in new west

Bonni Sound

Good drs and not to expensive

Elena Generalova

My cat developed Pyoderma bacterial skin infection after a standard spay surgery there, which required an emergency visit and strong antibiotics injection at an additional cost The vet appeared surprised that cat can develop Pyoderma infection, saying that he has only seen this infection in dogs before. 5 minute Google search shows that it affects both dogs and cats. What was described as a simple standard procedure by the staff turned into a nightmare for our family. The promised affordable cost of $50+ turned into $280 so far and we are not out of the woods yet! We will switch to another vet clinic.

Jesse Galan

The service is not the best ☹

Garnett

Always manage to provide excellent care for my pets at a price more reasonable than elsewhere

John Callihoo (drsjohnny)

Valentino_0280 O

Been coming here with my dog for years! Would highly reccomend this vet. Warm welcomes are free

Daniel Nica

Very decent place and good quality care for my 4-legged friends.

Ryan Ross

This vet gave our cat medication to combat an infection but was considered by a vet eye specialist to have been four times the safe dosage limit. Our cat is now blind as a result. Have made a complaint with the college of vet medicine and am planning to sue this vet. STAY AWAY FROM THIS VET!!

Terri-Lynn Switzer

They provide excellent advice without adding extra medical expenses that are not necessary. They are very kind to rescue groups providing discounted rates.

Heather Pitsanuk

They were so helpful here and worked around the fact me and my partner are on a tight budget.

Rishad Alam

maggie bethel

Very good

Lilin

I already made a complaint to them but I wanted to come on here just to warn other clients. Please note my cat is very very people friendly. She's flown on several flights between provinces because she is my sister's cat and they were out of BC at university but are now living together with us as a family. She is docile and calm. I mention this as no one called to ask if I'm ok with being her nails cut, which I would have said no thankd as she had her nails cut recently prior to coming. And as I mention, she is not aggressive so I am not sure why they clipped her nails. My cat came here for a dental because I didnt see anything alarming on the reviews and I've come before for vaccinations with no problems. The treatment costs at Central City were more affordable for me during these more difficult times. I saw they had given a complimentary nail trim on the printed invoice so I checked her nails and I actually gasped out loud. The nails were cut so short, almost right on the quick for several nails and one nail someone actually cut INTO her quick. Dried blood and you can clearly see it is way too short. I hope they find who cut her nails and have a proper conversation with them. Because this is concerning and disturbing. Again I've spoken to them but I just feel so upset. I've let them know this too but I will not be returning here unfortunately. I love her like family and I am actually so distraught that this happened. I feel guilty for bringing her here. Please see for yourselves how deep her nail was cut.

raybbj

Our SharPei was suffering with liver disease from a very early age. We took him to an overpriced vet in North Vancouver, only to keep getting the "Let's wait and see" treatment. We finally took our dog to Dr. Dhaliwal on a friend's recommendation and we are very happy with our decision. Dr. Dhaliwal immediately and properly diagnosed the liver disease and put him on lifetime medication that has kept his liver in check. Dr. Dhaliwal has always taken good care of our dog and his fees are extremely reasonable. When our dog had melanoma, Dr. Dhaliwal found and removed it. When our dog was attacked by a much bigger dog, Dr. Dhaliwal stitched up all many wounds on his body and head. He does a great job of cleaning teeth, too. The office staff is also friendly and helpful. We love our vet and recommend Central City Animal Hospital to everyone.

Shelly Sharma

Helpful staff. Good hours and overall make you and your pet feel comfortable.

Salem Taylor

Always helpful and take wonderful care of both my animals and my mother's !

Avis Unwin

I have been a customer 10 years. Dr's are excellent and very caring. Price is very reasonable

Ryland Morris

These guys are helpful, courteous and very knowledgeable. Their rates are fair and they take really good care of your pet. Open more hours than any other vet I know. Highly recommend taking your pet here.

Unicorn_gourmet

Gail McIntosh

Caring and compassionate vets. Hours are awesome.

Nikola Jambrichova

David Vion

Awesome team, they took care of my puppy right away! No wait time.

Mike Mcauley

Ed the cat man 65

Wendy Mclean

First time going to this vet hospital and I was pleasantly pleased. The staff are very friendly and helpful. Dr Parmor was very gentle with my cat Koko. Definitely recommend this place for you to take your pets.

Karishma D’Silva

The doctors and the other staff members are very friendly and helpful. They don’t expect your pets to go through unnecessary tests and recommend only what’s necessary.

Jolene Broadwood

I have been seeing this vet for several years now and I will NOT go to another. Most amazing vet I've ever known and has been amazing with each and every single fur baby I have brought in. Even help to provide affordability and other options for help for those whom are in desperate need and only want to make sure that there fur baby gets treatment like needed and not left to suffer cuz cosy is crazy.

Stephanie McCullough

People are nice, patient, knowledgable. Vet services are expensive.

Ash P

Rachel Luu

Sarah Khodeir

I discovered this hospital and Dr Dahliual through the rescue organization I adopted my dog from two years ago and since then he’s been our vet. Though they are out of my way and I drive +40 minutes to get my dog treated, its worth it. Dr Dahliual has so much integrity and cares so much about his patients. Price wise they are very reasonable. He is diligent, honest and does not try to push unnecessary treatments on your pet. He simplify care and treats you with honesty and integrity. This is refreshing and a unique trait in today’s world where most vets take advantage of people ( unfortunately I have been taken advantage of for 17 years with my late dog with a veterinary practice that I shall not name) - we are grateful we found dr Dahliual and feel compelled to let as many people know. If I could give this vet and business more than 5 stars I would!

Elya Shaw

This is an incredible Animal Hospital. Finally a place where staff are friendly and polite, the Vet was so loving and kind towards our dog. It was quick and affordable. It's so nice going to a place that feels welcoming and like your not a bother to them like other places. Of course there's times where I'm sure it's busy and staff get overwhelmed and that's where we as pet owners have to be compassionate and understanding as well. We called ahead and made an appointment so that they knew we were coming by and so that we would for sure get in. We will definitely be bringing our dog Buddha back if we need services. Thanks Central City. ????

Luke Tuttle

This is the best animal hospital we have found for our senior dog. All the staff and Vets are friendly and helpful and their pricing is better than most other places in town. Highly recommend.

Peter Williams

Good service.

Lorraine Garrett

Wonderful caring staff

R M

Honestly, these folks are great! Very affordable and great care for my dog. Highly recommend bringing your pet here.

Stacey S

Saved my dog's life!

Eva Wagner

Absolutely best animal hospital Dr.Daliwhall is amazing Vet and person . We all love him .He is extremely knowledgeable and caring for animals Our Saint bernard Richie is in his care last 6 years and Thanks to Dr.Daliwhall he is healthy and happy boy . Thank you dr Daliwhal and staff Jenifer very helpful Thank you ! Irena

TCELL OG

Renee-Lynn

Dr. Dhaliwal is the best vet around. He came back to perform emergency surgery when my big dog tore his belly open in the woods requiring 3 layers of stitches and staples. I wouldn't have trusted any other vet with his surgery, I was confident he was in skilled and caring hands. He's back on his feet and going 90 miles an hour again, and I'm forever grateful.

Tanya Burke

I love this vet. Always friendly staff and the Drs are great, very knowledgeable and I trust their recommendations.

Duncan Creamer

My dog Ginger stepped on some broken porcelain in the forest on a walk. Recommended by folks at the Hume Dog Park, Central City Animal Hospital is close by, so when the accident happened, I called. They got Ginger in right away and later that same day she was home and recovering. Then it happened again, less than a month later. They fixed Ginger up again and she's recovering now. They were kind, observed all the covid protocols and reasonably priced. (Surgery is still super expensive tho.) I found an old toilet, half buried just off the path. It has now been removed.

Inga Rabe

Sorry, I truly can not recommend this place and the rating of one star is generous. I took my rescue pup in as her recently operated cherry eye blossomed out again. After waiting almost 45 minutes after my scheduled appointment time a vet came in confirmed that it was cherry eye and stated that the vet who had performed the operation would have to look after her. Both vets work in the same office . So my appointment lasted less than 10 minutes and I had to make another appointment for the other vet to look at her. Today I arrived for my second appointment and was informed that this vet was not going to be in today and I would have to reschedule again. To be fair, the receptionist did leave a message on my cell phone about 30 minutes prior to my appointment time but my cell phone blocked the call while I was driving. After arriving and being informed of the situation , I inquired as to why she did not contact me earlier as she knew first thing in the morning that the vet would not be in, she thought that 30 minutes prior to the appointment time was sufficient. This would not be so bad, but I drove for almost 90 minutes to get there for both trips, so I was really frustrated. The only redeeming thing about this appointment was that the Pie Hole was next door and if you really want a good pie, this is a good place to visit. Their Christmas pie added a bit of cheer to my grumpy mood.

s B

The staff that works here are all very nice and patient, were patient and gentle with my pet and answered all the questions that I had. I have had pets come in for emergency surgery in the past and they try to help make sure the prices don't get crazy and you know what you get yourself into. I will always trust these guys.

Danielle Drouin

This place was recommended to us by the rescue agency from which we adopted our dog. I'm so glad we took their advice, even though it is a bit of a drive (20 mins) from our home compared to other clinics on the North Shore. The staff are incredibly friendly, organized, and accommodating. They were able to fit us in on very short notice, and once we were in the treatment room with our dog, the Doctor was so thorough, and went above and beyond in examination, treatments, and fielding many questions from us. They're rates are VERY competitive, and we left with lots of bonus info from our session.

The life of a Coton de tulear- 콩이

Very kindly

Vienna Watt

Friendly service, best prices I can find, and my dog always comes away happy and healthy. Sometimes there is a longer wait than expected, but worth it nonetheless.

Gord Grant

Irina Almasan

We had been seeing the clinic for a while where we brought our kitten for his regular vaccines. A few months later the unthinkable happened and our kitten fell from our balcony. He survived with nothing broken but had a punctured lung that needed care. It was an extremely difficult time, made even worse by horrible experience at another vet hospital that threatened to take our kitten away if we didn't pay their exorbitant fees. We were eventually able to bring him in to our regular vets at Central City. The doctors here were amazing! We really felt like they cared for us and our kitten. The doctors were very reasonable with their recommended treatment and costs, and even offered to do a free x ray because they knew how high our bills had been already. They even called to see how he was doing! Our kitten made a full recovery and we are so thankful for the care and service we were provided with! Thank you Central City! You alleviated our suffering and made our furry baby all better!

Deb Webb

Expensive

Nire man

Samson David

Doug Kranenburg

Wonderful Veterinarian, very caring and kind staff. Thank you.

Daniel Papania

Been going here for 12 years. Dr Dhaliwal is such an amazing, caring Doctor

Saulo Quirino

Samy Elsisi

I called the hospital to get a quote for spaying my cat. The office administrator was very kind,knowledgeable and respectable. she gave me all the needed information and how much would it cost. The quote I got was almost half of what I got from all other locations. I am planning to do the fixing at their hospital shortly.

Gustavo Ortiz

Kind and professional people

Stephen Wood

Fantastic vet and staff really really good when it came time to make the ultimate decision. Couldn't have made it any less difficult than it was and I sincerely appreciate that

Li LC

Dr. D is amazing. Best vet ever.

Alexei Trebounskikh

Erek Tymchak

The staff at this vet are amazing, they really care. Have been a client for several years. They are honest, and have the best prices.

Brenda Griswold

Very popular vets. Good pricing. Caring staff.

Selina Sillanpaa

They care about animals more than the money

Andrew Rubin

Anastasia Polianskaia

good place wasn't upselling too much but gave options with no particular pressure. they are also one of few that are fair with prices

Cecelia Cormier

Great staff. Reasonable price. Very happy with this vet clinic.

Travis Bhogal

Travis Haveman

catherine

The vets seem to do a good job and are good with the animals. But the customer service from the rest of the staff really needs some work. Which means getting to those who know what's going on is difficult.

Angelica Longoria

We've taken all three of our dogs to this vet since we got our second dog in 2014. The prices are very reasonable, what would have been a $450 spay + blood panel was $200 (including tattooing and flea treatment). Our old dog used to have a recurring skin problem, which only took one treatment to heal once it was prescribed here. When my older dog was passing away, I was all the way downtown and my sisters were home alone with him, no car or any means of getting him to a vet, and the staff there instructed them over the phone on how to keep him calm and take care of him until I was able to get back to Burnaby. By the time I got home, they had closed, but they gave me a list of emergency hospitals, and texted me a copy of his medical history for the new vet. Excellent service.

Coleen Cole

Staff was helpful and answered any questions I had. Vet was super quick with shots and giving prescriptions. Already have my rescue dog coming here and now my other puppy loves him too!

Kenny Slays

We have had these Doctors care for all of cats for the last 12 years. They are extremely caring and professional . We have always received compassionate and prompt service for all our furry family and are grateful for their end of life care as well as general routine visits. They never over charge clients as they know that doing so would impact people's care of their pets.

Evandro B P

G P

Joyce Smith

Hate the waiting to see vet.told to come there at 9 then they call your dog in at 10

James Anderson

Patricia Sheppard

Very caring and helpful

Mike Spurrell

MILANIE SARCIRON

Best clinic ever. One of very few places that actually care for the animals they are treating. Very patient and professional. What I like most about this place is their honesty and honest prices. They do not try to upsell you unecessary treatment.

Paulina Sandoval

The doctors a staff are very nice, moderate prices

Komal Mallhi

Friendly Staff. Dr. Sandhu was amazing! Very professional, knowledgeable and kind. My pup has been doing great since Dr. Sandhu's visit.

Christa Watson

We have two dogs who get into a bunch of trouble. The vets here are reasonably priced, don't mess you around, and genuinely care about your pet. If we bring one dog in, the vet will usually have a quick look at the other one to check on them.

Vanessa Wolff

Dr. Dhaliwal has always been the best Vet with both my animals. Dakota loves him and he is the only Vet he won't bark and have a fit about.

annie liang

Laura Ferris

Busy polite

Tamara Stockli

Amazing place to go

RoseAnne Timbrell

very professional, kind, caring and passionate with the four legged family members! Always welcoming :) Thank you for the wonderful service to my new fur babies!!!

Ramneet Kaur

Bonnie Young

Had a bad smell

Lisa Bell

Hard to believe we have been using this vet for over 20years now. Service is too notch and prices are great. They are not pushy and listen to your concerns.

Ted Stroman

Kind & caring staff. Reasonable cost. Our dog stopped scratching her head within 2 days and is now fully recovered.

Darlene Lakusta

Have been taking our dogs in for 12 years now and they have all taken great care for them and offer great advice on care.

Maria Matthews

Amanda Marzitelli

Claudia Escanhola Da Silva

I took my bunny there for the 1st appt prior to her spay, very friendly, loved the place, best price. One thing that threw me off was, they asked me to bring my bunny next week, in fast prior to the spay, bunnies are not like dogs and cats, they can’t fast or they can die. As a “ exotics “ vet he should know that better, I will procede with the spay, I just hope they inform their staff a little better. Bunnies cannot vomit, so no risk of vomiting with the anesthesia. I will update my review after the surgery

Dawn Taylor

Joanna Sacco

These guys all care about animals so much. They try to comfort and make your pet feel relaxed as much at theu can. I will recommend Central City to anyone looking for a good vet ????????‍⬛.

Jen Maki

Magnum Ondeko

Got a blood test, no results. .. kind of odd.

Eric Hetherington

These people are awesome. They take wonderful care of my fur babies.

Brenda Fernandes

Caring staff with reasonable prices! Dr PR & Dr Dhwali are excellent & thorough with exams. I highly recommend them. I've been a customer since 2012

Linda Mayert

Thanks for the great treatment

Elaine Sha

I had a great experience at this animal clinic. The vet Dr. Parmod has been super patient and helpful with my puppy. He took great care of Charlie with the second vaccine shot, he rubbed the shot area to make sure Charlie feels less sore, and helped me clipped Charlie's nail. He has been super helpful with me taking care of Charlie.

JackieandAndrew Bostock

Been coming to this vet for 6 years, and was happy they never tried to upsell us, with our 2 rescue dogs, until today. They stressed they needed blood and urine along with their reg. shots. Did not say it would cost $500! Both dogs are very healthy - vet said we should use it as a baseline. So unhappy with my $853 bill. Then they insisted both dogs teeth are in desperate need of cleaning - at over $400 per dog. My dogs are 6yrs and have great teeth for their age. Will never return - feel so ripped off.

J

I cannot say enough great things about this place. Very kind and caring for animals. We have been going here for many years and we are very pleased. They’ve always gone above and beyond for our two dogs. Very affordable too.

Sparky Keeplaws

Great experience here. All the staff were very caring with my cat and the prices were affordable

kate a

I have been bringing my pets to Dr. Dhaliwal for about 11 years now. I wouldn't trust them to anyone else. He's honest and kind, and the fees are very reasonable.

Jeanine Petel

My favorite vet, always honest and kind. They give me a discount if I am hurting for funds. 100% recommend

Gloria Lee

Alexander Kelly

Awesome animal hospital, the doctors there are very passionate about thier work, and they dont break your wallett.

A.L. Cullen

They have compassion and consideration, I would highly recommend. When it was time for our Maggie May to go we were turned away by several vets telling us to call the next day. Understanding what was best for her they accepted is as a walk in the late afternoon. They were professional and caring and I'm grateful to them for that.

Gary Fuson

Great peaple

Jeremy Towning

The most caring and kind vets in greater vancouver.

deryk trickett

This place is an A in my books . Very sympathetic and very helpful staff! They treated me and my furry buddy. Dexter very well! Thanks!

Amy Pashniak

Very helpful and friendly...u need ur pet looked after they are the people to do it and do it well

Ilya A

Good clinic. Reasonbly priced and quick service. I took my dog in with a "hot spot" and the doctor was able to see us diagnose, and recommend medication pretty quick. This was a nice because it seems like we got more cream etc that we need for this time but should it come back we will have leftovers.

Samantha Le

My pets has been to this clinics from day one for the last 5 years. Their prices is reasonable and never pushy. The staffs are very friendly. Best of all, they will send my claims for the insurance. Really like dr Sandhu. The only thing is that I can not book dr Sandhu because they said they don’t know who is working. This’s the only thing bordering us.

cassandra damato

I can not say enough good things about central city animal hospital. My family has had 7 dogs under their care during my lifetime. Not only is this one of the best priced clinics I have ever come across, but this clinic and their veterinarians seriously care about the well being of your animal as well as their human clients. The doctors really take the time to get to know their clients and provide the best possible care that they can. I have been to other clinics when living out east and noticed that some clinics recommend unnecessary things for money grabs. Not this place. They seriously just want the best for your animals and help in any way that they can. My family has recommended so many people to this clinic. Thank you to the entire team at central city animal hospital for being as amazing as you are.

L G

Alanna M

I have been taking my Pomeranian dog Honey to this vet since I got her about 8 years ago, they do an amazing job, and truly care about the animals in there care, I can rest assured knowing my dog is in great hands, and also getting the best treatment/ checkups/ dental cleanings possible. Not only are the the doctors amazing, there front receptionist staff are super friendly and helpful and take there time to help answer all your questions. Thank you central city animal hospital for taking good care of my dog and having good prices also. Highly recommend this vet If you are looking for the best care possible for your fur baby needs.

Cara McBeath

Blank Canvas

Brought my kitten to Central City for the first time today and I am impressed!! They are so friendly and helpful and actually seem to enjoy their job. The doctor was really helpful and answered all my questions and gave me some useful tips.

Elaine Cheung

I’ve been a pet owner for over 13 years and have been to countless vets throughout Greater Vancouver. I’ve always had trouble trusting the doctors because I felt like they weren’t looking out for the best interests of my pets, but rather just wanted to make the most money off of me. This place was recommended to me by a friend, so I started coming here instead. They charge the most reasonable prices I’ve ever seen at any vet, the assistants are all super nice and friendly, the doctors never try to push for extra tests/medications, and they answer all my questions with detail and patience. The clinic has multiple doctors, and while there are certain doctors who are definitely better than the others, that isn’t an issue because you can always request for the doctor that you trust the most.

Alan Kinderdyk

Marvin Chong

c H

Took my 6 year old pup for a dental cleaning here. He’s never gotten cleaning done in his life and I was very VERY worried but everything went smooth, and the doctor was patient with me and was willing to answer any questions I had. They seem like a good reputable place because there were other dogs that were there for dental cleaning as well.. I will definitely come back in the future !

charlotte lamigo

Staffs are very nice and courteous, took good care of my dogs needs. Highly recommended vet clinic.

Laura Libbey

I am hesitant to write the great review and five star rating that they honestly deserve because I selfishly do not want them to get busier. First off, this clinic has the most reasonable prices I have found but it does not compromise the care. They don't try to upsell and recommend unnecessary treatments and tests which I really appreciate. They have accurately diagnosed and treated my dog's various infections and injuries since I have been going there over the last year. Busy front desk and phone but they have always been polite.

Melanie Hayes

Mitali Pandey

All my dogs and once a friend's cat have gone to Dr. Dhaliwal and more recently Dr. Sandhu. Very knowledgeable vets. When at 17 years of age my last dog developed metastatic cancer, Dr. Dhaliwal came home so that I could hold my pup in my hand as he crossed the rainbow bridge. The staff on the front desk are also very welcoming. Wait times can sometimes be longer, but that goes with the nature of the clinic. One complicated case can delay all other appointments, but if my dog was the complicated case, I would definitely want the vets to take their time instead of looking at their watch! They will take the time to help your pet. My current dogs get their annual vaccinations, dental work and any other ailment treated here. Dr. Dhaliwal also very successfully performed femoral head mastectomy on my last pup. And everything is just so reasonably priced. Really like the vets and the staff at Central City Animal Hospital :)

Yash

Best Vets ever. Dr. Dhaliwal and Dr. Sandhu are extremely knowledgeable and always a pleasure to deal with. The front office staff are extremely helpful in fixing appointments and dealing with the insurance claims. Our dog is super healthy thanks to Central City Animal Hospital.

WB

Johnny Gualtieri

Good place for my kitty

ccjjohnstone

Masood K

I take my dogs and my cat here and every time we visit they treat us with care and respect, unlike some vets that treat you like a blank check. At central city animal hospital they actually care for their patients and it shows with the level of care they give to the various animals they treat. Thank you guys very much for all the great care you have given to Blu and Buster(RIP) over the years. Much love.

L B

Took my kitty there twice due to teeth extraction and ophthalmic inflammation. Excellent diagnosis and treatment.

Mike G

This clinic has gone downhill in terms of service and competence. It's not the fault of the staff at the front counter, but the owner/management. I've been a customer here for over 8 years and my dog requires specialized pancreatic medicine to digest her food (otherwise, big problems). I've had to re-explain my dog's requirement for special food and medicine at least 5 times just in the past year as this clinic seems to turnover staff constantly. The owner/manager does not seem to train new staff on medicines that it has historically kept in stock, and the new staff had no clue as to what the medicine did. Feel free to bring your pet here if you want to keep re-explaining your pet's health conditions to new staff every few months. I will be searching out better (or at the very least, decent) service from another clinic.

Cosette Munoz

To cut my dog hair

Sharan Kaur

They've made a difficult time for our family a lot easier. Thanks for everything you've done for our family and our pets!

Darcel Collinson

Michelle Hussein

Admittedly this review is a year old, I was telling someone about our experience and re-felt the anger so I thought I'd put it out there. Just after we adopted our dog we noticed he wasn't using one of his legs, and it seemed very sore. Upon investigation by the vets here, it was deemed to be a ligament issue. His leg got worse and worse, so they did xrays, and found a grey area, so they did a biopsy. First bad experience - the xray. I dropped my dog off at 730am, and was told I could get him at about 3. When I went to pick him up, they had said the xrays "hadn't worked" and needed to do another set. I ended up waiting until almost 5pm, at which point we got to go home. On the way home, my dog pooped in my car. He has been at the vet from 730 am to 5pm and they hadn't taken him out for a bathroom break!! Second bad, life-threatening, experience - the biopsy. They had told me the biopsy had come back clear and that they were stumped and didn't know what to do, and had suggested a TPLO operation. I was skeptical, so we went to another vet, who immediately said "cancer" and suggested amputation. She recommended a lovely vet who would do the operation. This new vet requested the original labwork from the biopsy, which wasn't sent by Central City until it was requested three times. When it was finally sent in we were told that the biopsy had actually come back inconclusive and the lab recommended a second biopsy be done!! Had we listened to this vet, we would have paid thousands for an unsuccessful TPLO surgery only to have our dog die of cancer. The vet who did the amputation (All Critters Animal Hospital in Fleetwood) is amazing and did a fantastic job, and obviously really care about him. Central City vets, in comparison, had me hold my own dog down while they played with his knee (in effect, squeezing a bone cancer that had eaten away at his bone and caused excruciating pain). The nurses were friendly enough, but I would definitely caution anyone using Central City for anything other than buying food and getting your pet weighed...

Daryl Johnston

They go the extra mile to look after your pet without going the extra mile into your checkbook . they really care and it shows.

sama ahmad

Dave Williams

Excellent pet care

M Burke

Great job as usual!!

Foochfifi Lee

cheaper fee than other one that I know of.

April Falcon

Absolutely love the care and passion that each vet here has for you and your fur family member. I've never been so happy or more comfortable in trusting someone else with my cats. They are here to help make sure your pet goes home healthy and happy, without the thought of ever over charging you. I brought 2 of my cats in as one developed an internal infection after delivering her kittens and another had an abscess form her back paw which worsened over night. They were back to normal in a matter of days once given what I needed to help fight the infections. They didn't even charge me for check ups afterwards as they wanted to ensure my girls were all healed, knowing I was short on funds. This is the only place I'd bring my animals for any of their needs. Thank you to every staff member that ensures the smiles stay on every face.

Carmen Paterson

Amazing service and care for animals would definitely recommend have been a patient with my dogs for 15 years :)

Naseem Addus

Took us in as a walk-in. Both the receptionist and vet were very friendly and professional.

Joan Rogers

Brandon Teeple

Ed the cat man 65!

I brought my cat in and they mislead me on the'injury' that my kitty had...thus I paid $$ for vet services I didn't need

David C

Courtney F

Awesome people

Nathan Robert

Friendly staff, knowledgeable vets, quick easy service.

Bina Jamal

The vets here are good and very understanding. Got my dogs teeth cleaned here and service was excellent!!

Marat Zakirov

Janelle Carlson

Staff were so kind and friendly. They even called the next day to see how my dog was.

Baljeet Kaur

A good honest place to take your cat . They are caring and honest people.

Margaret McNaughtan

Outstanding care of my dogs

Alex Lee

Hannah PA

We were a bit skeptical about bringing our dog here due to some of the bad reviews. We finally decided to bring our senior dog here who had a severe periodontal disease. Dr. Harneet Saini was very kind, professional and knowledgeable. The staff were very friendly and attentive. They called me before proceeding with the dental extractions. The treatment for my dog was excellent and successful. The price of the procedure was reasonable. Today my dog looks very happy, her teeth are very clean and her breath is very fresh. Thank you very much for your help and we will come back again!!!

Trish Sheppard

Very caring and knowlable ....thank you for caring for my cat finnagan ????

Diana C

This clinic came recommend to us by a dog rescue organization.. We brought our dog in for a knee problem and were not sold an operation. The Vet candidly told us that we'd waited too long for an easy op remedy, and that he did not recommend we pursue the more invasive option, in our case. Our little pitbull has managed fine with the leg since, and we are glad we did not spend 1800 on an invasive op. The vet is very caring and knowledgable, plus he does not overcharge at all. He is the real deal.

James Williams

Treats my dogs like family

Mamitu Lu

During COVID-19 we were referred by Forever in Peace, who were limiting contact with the public, to instead take our pet to Central City for cremation. We left our beloved pet with Central City on May 16 and after still had not having heard anything back by May 25, we made a call to Central City. Their response was very nonchalant with no apology, just "yes, he is ready for pick-up". When asked how long he had been there and why no one called us, there was no answer. When asked, no one called us back with any answers. We spoke with Forever in Peace who confirmed having picked up our pet on May 19 and having returned him to Central City on May 21. So, 5 days went by with no one bothering to call us. All that was needed in this situation was some accountability by the Vets in charge and an apology, as well as, some assurances that measures would be taken in the future, in terms of oversight, to ensure this would not happen again. Mistakes happen but it was their lack of a considerate response that warranted this poor rating.

Joe C

Dr. Sandhu is the best vet I've ever came across. Truly genuine and looks after your pet's health. He doesn't try to sell you things that aren't needed unlike some vets. The staff there are nice too!

Mandy Harrison

Slow service. And not that girl wasnt great but she was all by herself doing all the jobs. Understaffed. Also, I got my dog from a rescue, and he wasnt cheap. I was told that all his shots and neutering would be covered. (Well first 3 sets of shots ) when I took him in for his second set, went seen vet, got the shots. When i came out i was told oh by the way the rescue shelter only covers the "basics" and I owed for the rest. Now I would have gotten them regardless but would have liked to have been informed before I went in as to what to expect

Jo Ro

Great caring service

Brittany Schaus

JA Thomas

This is the absolute best vet I've ever had. Their prices are affordable and they care so much that I recommend them to every one of my friends

Ann Anthony

First time visiting and definitely will be returning. Staff is super friendly and was amazing with my 6 and a half week old puppy. Definitely a great place to bring your furry friend. Prices are great too

Paul Lamb

They took excellent care of our little furry felines

Jessica Martel

Very nice vets and affordable pricing.

Billie Beaulieu

Nice ladies

Business Hours of Central City Animal Hospital in Burnaby

SUNDAY
9AM TO 5PM
MONDAY
8AM TO 8PM
TUESDAY
8AM TO 8PM
WEDNESDAY
8AM TO 8PM
THURSDAY
8AM TO 8PM
FRIDAY
8AM TO 8PM
SATURDAY
9AM TO 5PM

PHONE & WEBPAGE

Central City Animal Hospital en Burnaby
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