We have all the opinions of real people who buy the services of Walkers Line Veterinary Hospital (Veterinarian) around Burlington territory (Canada).
At the moment the firm gets a score of 4.5 over 5 and this rating was based on 55 reviews.
As you can read, it has an average rating is nearly the best one, and it is founded on a very high number of feddbacks, so we may think that the evaluation is quite credible. If there are many people who bothered to value when they are happy, it works.
As you know, we do not usually stop to set tatings when they are positive and we usually do it only if we have had a problem or issue...
This Veterinarian belongs to the category of Veterinarian.
Very nice hospital! Nice doctor. Recommended
Wendy is fantastic, Dr. Jaffery is awesome! They both do their job wonderfully, they are nice, friendly, and make you and your pet feel comfortable and welcomed. I have used two other vet's before finding Walker's Line Veterinary Hospital and this is the place I know I can trust with my fur babies! I found my new Vet, thank you Wendy & Dr. Jaffery!!
Very friendly and always willing to help!
Began going here with my Bearded Dragon when the place was quite new, and was very helpful. Eventually decided when we got our puppy to bring her here as well. We have had generally good experiences since and pricing had been fair, however have noted where there was very little pressure to pursue extra expenses before, more recently there has been a bit of a shift. Five years after becoming a client, we decided to move our cat to here from our previous vet and were slapped with a $600 bill worth of tests cause our cat is 11 and they wanted to rule out EVERYTHING, he was brought in only for annual shots... Then asked to return for another $600 worth of additional work within a week, and pressured via calls and emails, which we declined. Our cat has always been healthy and continues to be. We currently still bring our dog here but the prices are getting steeper with each return visit.
A good vet. I had taken my cats there for years. Staff was always very accommodating and professional. Dr Jaffrey made it a point to follow up and helped us out on a few occasions outside of normal business hours. His pricing was reasonable and although the clinic often offered services that were above and beyond they never forced them upon you or made you feel that you were neglecting your pet, focused on the must haves. Since the clinic is smaller and resources limited when a true emergency occurred I did opt for the larger clinics with in house blood and diagnostic capabilities.
Very friendly and professional. Interacted with the animals perfectly, pets were never nervous or uneasy about any of the staff.
Great clinic, amazing service. I bring both my cats here and I find them very knowledgeable
Very friendly staff and gentle care and service.
Terrific experience every time I visit. Dr. Jefferey is most kind and understanding to both me and my cat Faye. The staff are 100% caring and helpful, over and above anywhere I have been in the past. I am most greatful to have Dr. Jefferey in the community. It is my pleasure to write this review.
Very nice vet, came here with a bird for an emergency once and he was taken care of promptly and everything went super smoothly. The staff were incredibly caring (especially the lady at the front desk!)
Dr. Jaffery has taken the best of care with our dog. Buster just turned 14 and thanks to the great care Dr. Jaffery has provided, we expect he has a few years yet! Buster had two ACL repairs and with plates in his back legs has arthritis. Dr. Jaffery has helped Buster keep active and healthy as well as pain management so he his a happy boy! Buster can't wait to visit Dr.Jaffery and we have never had a vet who was so caring!!
Friendly and professional staff! Doctor Halina is a very good vet. She always takes the time to listen and explain everything clearly. She gives a very good advices. Also, Nicole the assistant is very friendly and has a very professional manners. I highly recommend this veterinary.
Great people they took good care of my dog
All the staff here are amazing! Melissa is incredibly genuine and you can tell she cares. She always takes the time to look into questions she might not know right away and always calls you back. She makes both our cats feel comfortable at every visit.
I'm not sure what's happened at this clinic but similar to the review below mine, my recent experience with Walkers Line Veterinary clinic will be my last. I've been a client for years, a frequent flyer, but my loyalty doesnt seem to matter. In the spring I booked my dog in for her annual shots. This appointment was a month or two earlier than last year's due to an early tick season in my area. At this appointment, I paid approx ~$1400 for several services, the most vital being the vaccines. I asked the vet and staff TWICE if she was covered for the entire year because I planned on taking my dog into the woods and was told yes. A month or two later, I got an email that my dog is due for needles. Huh? I emailed to clarify... This was a mistake, right? Nope! It was inferred this was my fault for bringing the dog in earlier than last year and that I would need to pay for a new exam. After many back and forth emails Dr. Jaffery advised he relies on a piece of software that alerts him to outstanding vaccinations. Basically, they didn't read the file and told me my dog was covered when she wasn't. At a check up that was booked for the standard slew of annual shots. Mistakes happen and I anticipated paying the cost of the needle but not another exam! Walker's Line Veterinary Clinic dug in, and offered me $10 off an exam - what a joke! This is the culmination of a few things I haven't been sure about at recent appointments. I can't understand why $90 was worth losing me as a client as my dog's monthly costs exceed this, and I would have paid the office's costs for the vaccination. I don't expect special treatment but I do expect to be treated fairly. I'll find an office that does that.
I had to put my sweet rat down today and Dr. Jaffrey and his Vet tech Wendy were amazing. Yes it's "just a rat" but we loved her very much and they treated her like any dog or cat. Thank you for making a horrible day a bit better .
Great staff!
They were the one hospital that helped with our sick small hamster . That alone also helped my 8year old daughter . Thank you
This is by far the the best vet clinic in the area. The doctors are great and the reception staff are just fantastic. Not only will they provide excellent care, they know me and my kitties by name, and they call after visits to follow up on my kitties health. They go above and beyond. Highly recommended.
The best Veterinary clinic I have ever been to. Very clean and organized, Dr. Jaffery and his team are very welcoming and compassionate. I have taken my dog there throughout his life since he was a puppy, about 7 years. Dr. Jaffery is very knowledgeable and caring. There’s been several times when he has cut his personal time short to come into the office to take care of our dog. Highly recommend!
The receptionist and vet are amazing. Always a pleasure dealing with the both of them.
Great experience. Not pushy at all, and gave us as much time as we needed to discuss our options while there. Took my small parakeet to them and Dr Jaffery was very knowledgeable as well as caring for my animal. Would recommend to anyone who is looking for great vet care and knowledge :)
We called this office in a panic while we were en route from Mississauga to Burlington. Our normal vet was closed, and there did not appear to be other vet's open on a Sunday afternoon. Our 2 1/2 year old Boxer got very sick in the car ride and turned a very pale white. The vet was very accommodating and polite. He also showed us the costs of everything he was doing before going through with it. He gave is the option to be proactive about the sudden illness or just see what would happen. He gave us much relief, after a very stressful morning. I would highly recommend this vet to anyone. He was professional and overall just great.
Excellent doctor and staff. Took our little kitten and everyone was so helpful and gentle with him, answered all my questions. Later for his surgery the doctor took the time to explain and the staff made us feel very comfortable. They also called us back and gave updates on his recovery. I recommend this vet to everyone.
Amazing staff! Dr. Jaffery is very kind and committed to his job. My family and I have moved to Hamilton but will still return here!
Friendly, knowledgeable people
Been coming here for 20 years, love it!
Was given a price for a bag of dog food over the phone. Came to pick up - the price was more than 40$ higher that what I was told. Wish I wouldn't be mislead.
Terrible place abusive to pets they said 24 hours my cat wouldn't still be feeling groggy they lied. They filled her up with drugs my sweet kitten is now aggressive and hisses and growls. Our family dog is also groggy and unwell. My family's other kitten is in the same groggy state. The other kitten is acting in the same way as my kitten. For veterinarians to claim they are professional's from what my family and I have experienced I believe their claims to being professionals is untrue and i believe no one else should experience what we are going through with the family pets who are members of our family.
My cat's ear was damaged during, what supposed to be an ordinary ear cleaning procedure. I brought my cat for check on her mild ear discharge. Because of the COVID-19, I had to wait outside and couldn't be present during the visit. I was told that my cat doesn't have ear mites, but doctor Jaffery suggested to clean her ear anyway. After the procedure my cat looked like she had a brain damage. She was vomiting, falling on either side, when walking, couldn't eat or drink on her own and her eye was drooping on the affected side. On top of that she was sent home with expired ear drops. I had to go to another vet for emergency care, and I'm still paying for her recovery. She still has vestibular symptoms after 3 weeks, and lost her hearing completely. Dr. Jaffery never took responsibility for my cat ear damage and never even said sorry that this had happened.
I've been taking my senior dog to Dr. Jaffrey for just over a year and have been very happy with the level of care he shows both me and my boy. All of the staff are friendly and knowledgeable. I would highly recommend this vet to anyone looking for a knowledgeable, courteous, kind, caring vet. I wish I have found them sooner!
I had to find a vet who cared for small animals as I was babysitting my daughter’s hamster, Beans. The Dr and the staff were so kind and took their time explaining everything to me. They took great care of Beans and even called the next day to see how she was doing. I am super impressed!! Thank you for caring about our furry children as much as we do ♥️ I highly recommend this Animal Hospital!
Friendly and approachable staff. They really try to get to know you and your pet.
Friendly staff. Calm and reassuring doctor.