Reviews of Nelson Animal Hospital (Veterinarian)

Alicia Kathryn

Our dogs love it here! We are so thankful to have found this gem a few years ago. The staff here are incredibly kind, patient and always go above and beyond to ensure our furry family members are comfortable and content. It is clear that the staff absolutely love animals and what they do. I am beyond thankful for them and all that they do in our community!

Quentin Caron

They’re great! Took good care of my cat on several occasions, can’t recommend enough to get a good quality service when it comes to your extended family!

Liam Doherty

Took care of us.

Ramtin Amiri

Dr. Quinn and her staff are top notch. Great service, super professional, all with the best interests of my dog top of mind.

Louise Johnston

We are forever grateful to Sharon and the staff for their kindness and compassion.They took their time with us and gently helped us say goodbye to our 2 beloved pets, Duncan and Angel. Excellent care from an excellent hospital.

Chris C

great place and staff who truly care for the animals , bella feels great after her cyst removal , many thanks

Fred Wicks

I called around and this place had the best prices for my cat's care. They were awesome. I've been going there for 10 years now, with my cat Bandit

Faye Wang

very friendly and helpful staff!

Catherine Capern

Helpful, friendly staff. Curbside service was very efficient. Very informative and talked us through the diagnosis of our cat. Pricey, but worth it!

Caroline L

I've been to plenty of vets in Burlington looking for one I really liked, and I'm confident this is the one. They are timely, thorough and I feel like my dog is genuinely cared about here.

Kate Tuesday

I can't recommend this place enough. I had a cat with a horrible urinary tract problem. He had been to emerg and another vet but still wasn't getting better. I went to Nelson Animal Hospital for a second opinion. Dr. Grant was dedicated in resolving my cat's problem, even though it took weeks to fix. She communicated very well, explaining all the meds she was prescribing and why, explaining her working diagnosis and laying out options for his care. She even texted me pictures (when he spent the weekend there) and texted & called me regularly to check in after he'd gone home. I felt like I had someone who cared about my cat's recovery just as much as I did. Happily my cat is finally better and I've made Dr. Grant my regular vet.

Kevin Miller

Very friendly and very helpful, thanks for helping my cat

Deena Naidoo

Wonderful staff and doctors

Eleanor Lorden

They were so nice,informative and my dog liked them a lot

Mama Ray

Everytime I have been to this animal hospital it has been to put one of my sweet babies to sleep. There was nothing these fabulous vets could do for my babies. The care, compassion and professionalism the ENTIRE staff has shown me is beyond beautiful. I didn't get the answer I wanted but they all helped my babies the best they could. Dr. Best is aptly named. The other vet I've dealt with, who forgive me I can't remember her name, have been amazing. Vets have a very difficult job and deserve every praise. Thank you for being what I needed instead of what I wanted.

kim longstreet

Great vet clinic

Elle B

Hands down the best Animal Hospital I have ever been to. Each and everyone of the staff members are extremely caring and know the value of what our pets mean to us. I'm unfortunate in the sense my dachshund has had some health problems, but extremely fortunate that it's Nelson Animal Hospital I get to take her to. Each and every single time I've walked in the door, the service is absolutely unlike any other. The staff are so patient and profession with us worries owners and make you feel as everything will be handled to the best of their abilities, which seem endless. Each and every staff member are so knowledgeable and have a calm and cool attitude. With myself being a crazy and over protective dog owner, they make me feel so at ease. They do not push you in anyway to spend money on unnecessary tests or products. They speak from the heart as if they were talking to their own family member. I remember I told them once, I would like to do what I can for my baby, but I hate to say that I don't have all the money in the world. They completely agreed and didn't make me feel horrible as that's just the case for anyone! They gave me a few different options of what I could do, cost efficient and a more direct route and explained the pros and cons for each. I did not feel and pressure at all. Dr.Sharon Grant has got to be one of the loveliest ladies I have ever met in my life, and I mean that whole heartedly. She is so compassionate and well informed that when she explains to you what she thinks needs to happen, you truly believe your beloved pet is in the best of hands. Nelson Animal Hospital without a doubt goes the distance when it comes to our pets. I will NEVER go anywhere else in the world. It's a 5 star service, and it will not break your bank. I am so fortunate to have heard about this lovely Hospital. Thank you for all you do! -Dahlias Mommy <3

Mike P

Great veteranarian's office. We've recently started bringing our puppy here and all the staff are friendly and helpful. Our dog has become very comfortable with her vet visits!

Banjo2153

Kind and Caring staff.

Sandy Goldsmith

Excellent, accommodating staff and they don't try and take advantage. GREAT with your pet! Very community oriented business. Highly recommended!

Laura Hansen

Thank you so much for your help. A vet office with a heart and compassion :)

rainynicole

Our cat was experiencing medical issues and as we were attempting to spay her the first time, we found out she had an infection. She had gone in on 3 occasions in attempts to have her spayed but she had an infection which got progressively worse. The vet tried several options but nothing seemed to be working as spaying her immediately they would have to be more careful with an infection. Finally, we set up an appointment with the vet to spay her the following week no matter what because the infection was not going away due to hormones but then the same night, our cat experienced great discomfort and it could not wait a week. We sent an email at midnight in which the owner, Dr. Quinn actually replied to advising us to bring her in the following day. Our little Ava was taken care of and spaying her healed her infection instantly. The Staff was incredible and so accomodating. The Staff really care about their patients; both people and pets. Thank you Nelson Animal Hospital and each Staff member for your amazing work you do.

Dan Grieve

Nelson Animal Hospital always goes above and beyond for our cat's health and to facilitate any processes and procedures on our end.

Ryan Breivik

Expensive

Joan Perry Bull

The staff is very kind, they listen, and my pet is well looked after

Olga Pakula

Thank you so much Dr. Quinn and her great team for saving ZOE and helping my elderly mom work through a difficult time. Truly a dedicated group of people. Thanks again. Olga

Susan Gill

Most vets and their staff are nice, friendly and helpful. We have had cats and dogs for 25 years and have dealt with 2 different clinics. Just lately we have had a few visits to Nelson Animal Hospital on Guelph Line. It started out mostly to do with location. However, everything about the staff and care has been outstanding.The doctors are amazing ! I cannot give enough positive feedback about the entire group! Everyone truly cared and went out of their way to give their time, help and love to our pet.

Michael Langstaff

GOOD PLACE FOR PETS

Mary Lou Camilleri

Very caring staff

Karen Nearing

The best clinic ever! The compassion and care shown to my fur baby was exceptional; truly above and beyond. I would highly recommend Nelson Animal Hospital to anyone. To Dr Quinn, thank you sooooo much for the attention and care you gave to my Conner; it means the world to me to know he's in such good hands.

Marry Farry

Too expensive.

Kalpna Varshney

Dr. Pilliteri was wonderful. She is mo longer with the clinic and the new vet, Dr. Barret picked up on our TT Leia's lymphoma in the early stages. Equally competent. We hope that Leia's early diagnosis will help her live happily and for longer with prompt intervention.

Katie Dumas

The staff were all amazing it was a very difficult time for us having to put our 12 year old collie Elsie to sleep. They were very kind and caring and did not rush us at all. I never really got the chance to thank them all because I was too upset. But I really appreciated everything they did for us.

Dave Gray

Top notch, people very friendly

Debby Palmer

They are an awesome bunch of people devoted to caring for your fur babies.

Soraya Torres

I would appreciate a more clear answering to my questions. I believe the veterinatian was really nice but gave me elusive answers. Staff overall was nice but very pricey . Still I have to take my cat again for a check up

Neil S

Always found the staff to be caring and recently had our dog pass and found the staff very caring and compassionate. Always trusted in them.

Pam Biglow

I took my puppy there as a 2nd opinion to a diagnosis of kidney disease. We really liked the vet we saw. However, my puppy's condition deteriorated to the extent it was time to make that tough decision. It was a Saturday. I called in the morning in tears. The receptionist said the vet was with another patient but she would give the vet my message to call me. The clinic closed at noon & no call. I called my original vet & took him there the next day. It was the hardest & most emotional decision I've ever had to make. The vet finally called the following Tuesday or Wednesday. While my first impression was good, based on my last experience with this clinic I would never consult with them again.

Ano Nymous

I would give 0 stars if I could. It seems that one of the main vets that works here likes to rip loyal customers off when you are least aware of it. What I was charged was 2 times more of what other vets would have charged for the same service. Not to mention follow-ups at other vets would have been a courtesy visit with no charges but this vet will nickle and dime you for every single little thing. It is truly a breach of trust. They are polite and nice upfront but watch what they charge and not charge you for when you are least aware of it. I am sure I am not the only one who has had this issue with this vet and more will voice out so that others are aware of it.

jack lacroix

My dog Hades $2500.00

Helen Vandenbosch

Excellent care for my fur babies. You can tell they love their patients.