Reviews of Burlington Lakeshore Veterinary Hospital (Veterinarian)

Arijoy Mitra

The treatment done here is amazing. My dog went through a critical surgery 2 weeks ago, and he is already doing much better. Thanks to the vets for all the support and love.

Marta Badaro

I went to this clinic for the first time last week for my dog's dental cleaning. I read many good reviews on Google. The doctor there is very caring and he explained everything to me with no rush. Great prices also. I have an appointment for Dec 10th, very excited to go and get my dog's dental cleaning done. Highly recommend.

Sydney O'Neill

So far so good! The kitten wellness plans at this establishment are a good deal for my two little guys. Receptionist was very friendly both on the phone and in person. The vet was nice and patient with my not so calm kitten who did not love getting his vaccines. I like to keep my reviews honest so I will definitely update as I continue with the wellness plans!

Monika

Awesome staff! Very competitive and reasonable pricing. My dog and I were both satisfied after the visit!

igor pisanjuk

This veterinary hospital is great, the waits are never long, and the vstaff are very friendly and treat the animals as their own! Our cat Alex is treated with such care by Dr. Ghobrial. I would highly recommend this place to anyone and everyone!

JeRuBa

By far the worst experience with a vet i've ever had. The guy I dealt with GHOBRIAL was extremely rude and unprofessional. Would definitely NOT recommend. I was literally yelled at by this man for asking questions regarding the "wellness plan" i got for my dog. I want to be able to ask as many questions as I want regarding MY PET and the money im spending FOR MY PET. there is just no transparency.

Mary-Anne Field

Our first visit today with Dr. Aziz for our dog Stella. He was very friendly, gentle and professional. We found his prices reasonable too. We look forward to a long lasting relationship with our new vet.

Lorraine Denvers

The vets here get the best de-worming done. They are experienced and very reliable.

Ordep Aicrag

They would always tell me I could show up early to either drop off my pet, or pick him up but they were never ready when I arrived. Not to mention their lack of transparency, they always seemed to give me a solution to the problem but then bill me for other stuff not mentioned in the original solution. And when you complain about something they vet seems to get agitated and raise his voice unnecessarily instead of just having a simple conversation. The secretary also seemed to be annoyed every time I called to check up on my pet.

Dorothy Notdot

The puppy wellness plan is a great savings, and gives peace of mind that my appointments are covered for the next year. Great staff, friendly and obviously care about their patients.

Batool Bosakhar

Dr. Micheal aziz assessed my 3 y old cat. He was thorough and explained everything to me. They assessed my pet on time ???? On my way out i got a pen and a bag of treat for free for her :) which was nice

ELM Cat Rescue

The other day, I met with Dr. Aziz at Burlington Lakeshore Veterinary Hospital. He was absolutely lovely with two of my rescue; Toffee and Mina, plus he stayed for 2 hours past closing to help ease my anxiety (that is not an easy task either), and provided me with his recommendations for these two beautiful and deserving felines. Both of them required antibiotics to fight the infection in their mouths, and other medications to help provide them with some comfort. It was a wonderful experience that wasn't filled with up-selling or unnecessary procedures. Both of them were assessed and we discussed what needed to be done to fix the underlying cause of the infection(s). I can't even begin to share just how important this meeting was for me, and I was so grateful for the time they gave to me. They went above and beyond and for that, I can say with confidence, they have my trust, and I look forward to working closely with them.

Victoria Diaz

Blue my kitten had a great first visit! And was in a cool mood afterwards :)

Kira Hu

Dr. Aziz was super gentle and patient with my puppy during his 1st vet visit! My pup was throwing a hissy fit after his bum temperature was taken and only got more upset during his shots, but the doctor and the nurse just gave him a break and petted him until he was more calm before continuing. The doctor also patiently answered my questions, never once made me feel rushed. Highly recommend.

Ekaj Atsituab

This place is a SCAM! Do not go here, literally a scam. Save your money and find another place. Taking advantage of peoples love for their pets for financial gain. Horrible. They will offer you a plan that costs $1,500 upfront. A plan that covers “everything”, it has a limit but for example they tell you it covers dental cleaning. And when you go get it done they start telling you about all these other very expensive side charges that were never ever mentioned when signing up for the plan. I’ve been to many vets before and this one takes the cake for scamming pet owners.

Leah Campanella

My dog needed to be seen right away due to an infected tooth, the girl at the desk squeezed me in even though they were booked solid that day. Service was quick and friendly and everyone was very professional.

Patti sue Penney

Professional, compassionate, understanding and absolutely affordable. I recently met them through my travels. My beagle and my Shih Tzu needed a little help after a flight into The GTA. When visiting their office, I was extremely impressed with both Doctors and their facility. Today my precious little Shih Tzu had surgery and her care will always be remembered. Feel free to visit my Facebook page for more details. Thank you Dr. Mohsen Ghobrial and Dr. Michael Aziz for your outstanding care.

Ned Ungor

Dr. Aziz and receptionist was so kind and welcoming. We had to put our cat in sleep and they were so sensitive. They were the only one who booked the appointment within few hours. Highly recommend them.

Tammy Harper

We have been using Burlington Lakeshore for our rescue and they go above and beyond. The staff are very friendly. We always suggest to anyone in the area looking for a vet

Shabbyfufu Studio

Thumbelina, my 17 yr old Chug had an operation last year with Dr. Aziz performing. He is a wonderfully kind and compassionate man toward her. He speaks in a very soft tone and always addresses her like she is his own. Unfortunately, she had begun to decline in her old age (incontinent and I had to carry her up and down stairs and couches etc) my girl became very old overnight last week refusing to eat or drink and couldn't stand and had laboured breathing. I couldnt bare to see her in such a state with no quality. I got an appt that day with Dr.Aziz who came to my house so that she remained in her comfy bed until he performed the sedation and euthanization. He was as gentle as could be and he was good to me as I was a blubbering fool. He hugged me and was very patient. Before he applied the meds, he asked if I was ready etc. I was so impressed with how sweet he was. Even the way he carried her out to his vehicle after she died, was so gentle. I will be forever grateful for how wonderful his bedside manner was. I would thorougly recommend this Vet Hospital. They do not gauge you for money - they are very friendly and organized and clean.

Karen Z

I feel at peace taking my 2 cats and puppy here. They have great hours & there is plenty of room for pet parents to accompany inside for visits.

Jawad Rashid

Great service very happy. Doctors are very knowledgeable. Definitely recommend the service

Kent Wakely

My aunt - next of kin - died recently. This clinic was her cat’s vet. I contacted them to try to understand whether the cat might have any acute conditions that I might need to be aware of in caring for it while I try to re-home it. I explained the situation to them. Their response was combative and utterly without compassion – not even a perfunctory “I’m sorry for your loss”. Long story short, they refused to tell me anything that might save the cat suffering on the grounds of “privacy”. I do, however, note that they are completely willing to disclose pets’ entire medical history *on the Internet* in response to a mere poor Google review (which I’ve screenshotted and intend to report to the CVO). Obvious lack of integrity and empathy.

Angela Barrick

As a new mom of two beautiful female cats spooky and Jax I recommend this vet hospital to anyone who has pets, they are reasonable loving caring very patient and understanding people the vet himself is soooo nice and understanding very patient man I like him and his assistant is soo nice loving caring helpful and understanding as well thank you

Cathy Lanc

Very pleased with the care and concern given to my dog. It was our first visit- the staff is excellent!

Belinda Whitehall

I recently moved downtown and didn’t have a vet. When my boy Cracker got sick I panicked. I needed help fast. The Vets here got me an immediate appointment and worked to help out Cracker. They were extremely kind and understanding. Thank you for making a very scary time for us easier. I highly recommend this Vet. Thanks again ????

Avery Holmes

Beware! My dog was traumatized! I took my dog to the vet to get his nails trimmed yesterday, as they have been too long and I needed some assistance so as to not cut the quick in order to start the process of getting my dogs quick to recede. I have worked very hard for this dog to be comfortable in the grooming environment. I have a good relationship with my groomer, my dog has always had positive experiences and is not adverse to any part of grooming. At the vets office today, the vet assistant and Dr. Aziz had my dog lay on the exam table and they pinned him down to try to cut his nails. The act of holding my dog down against his will made him extremely nervous and visibly distraught, but never aggressive. My dog would have sat calmly and offered his paws nicely, but they did not even try, they just pinned him down. The vet cut one nail and cut the quick. My dog was clearly distressed and uncomfortable from being pinned down and held against his will and I have never seen him have this reaction to a nail trim. Dr. Aziz kept saying it was normal and happens all the time. I went there for assistance to avoid cutting his quick, so I could help my dog. My sensitive dog has been distraught since and refuses to walk down the street that the clinic is on. This experience has completely tarnished every good interaction I have had there. I will never let a vet handle my dog like that again, especially in a non-emergent situation. On a different occasion, I entered the clinic but the door bell did not sound, so no one knew I was there. As I was waiting to be checked in, I heard the groomer yelling at the dog she was working on. I never brought my dog back for grooming after that and I should have never went back at all. Take your animals elsewhere

Mohsen Ghobrial

Very friendly staff, affordable prices, quality care and professional skilled vets.

yoohyun ha

I am very happy with both Dr. Mohsen and Dr. Michael. My family moved to Burlington about 2 months ago and needed to find a vet right away. Even though there are a few vet clinics right where we live I’ve decided to go here after reading the reviews. They are very friendly, honest and always take time to answer all my questions. The clinic opens till later than others as well so I don’t have to feel rushed if need to visit in the evening. Hope their friendly attitude and work ethics never change:)

Mary Ellen Sharp

Cannot say enough about this wonderful clinic. The staff is highly knowledge and skilled with competitive pricing. What makes this clinic standout amongst the others is the genuine care that all staff give to my beloved animals.

Josh Dolphin (Toronto Toffee)

Best veterinary practice on the planet! That's how strongly I feel about the quality of service we've received from all who work at Burlington Lakeshore Veterinary. Their Wellness Plans are unique to this practice, none of their competitors offer such quality care for such an affordable price. Dr. Ghobrial made a great initial impression and Dr. Michael Aziz is consistently fantastic. They're assisted by a host of others who are always polite and accomodating. They make coming to the vet a reassuring experience, and as pleasant as can be for pets and owners! I can't recommend them highly enough.

Gary Sinfield

Awesome staff....great service.. vet was amazing

Thomas Riddell

That's a very helpful

Aliaska Flavia

The vet was checking my cat in a very rough manner and my cat won’t stop crying, there should be a nurse to assist him but the nurse was busy on phone. Then he told us he could not diagnose anything and asked us to pay an extra $600-$800 for an x ray that later we asked around an x ray would only cost $200-300 on average (includes everything), so I’ve got no idea where $600-800 come from. When we told him that we would like to leave and don’t need the service, the vet questioned us in a very forceful manner “oh so what are you gonna do now ? Just gonna leave it (my baby) that way ?” I was shocked. The most disappointing part of my visit is that, we paid $7X for a 10 mins check up with no comments about our cat and being confronted for not wanting an overpriced check up. Turns out our cat were just constipated, and recommended to give her a few more days to see how she’s doing until further examination, now our cat is in good health.

Minimoona La GBM

Miss Moona our little 3 months old Cavapoo had the pleasure to meet Dr Aziz for her follow up shots. With his Magic Touch, he found a way to make her feel very comfortable instead of anxious. Dr Aziz was very thorough doing her examination & extremely gentle while giving her shots. We had been very disappointed on her first vet visit to another clinic so we are very grateful to have found this Clinic. The reception is always happy to see fur baby and extremely friendly. We really do appreciate being able to go in with our dogs instead of waiting in the car.

Ivone M

Very professional and very attentive to Casper, our dog. I really recommend.

k taw

Legendary spot! Professional right from the getgo! Dr. Ghobrial provides exceptional service, prompt and deliberate in his descriptions! Overall satisfied with the quality but also the Wellness plans are a great savings ???????????? Would recommend to all folks for their fella pets!

Protim Chakravorty

My pooch was having a genuine dental issue. We have never paid much regard to the dental consideration. It was extraordinary compared to other vets at the BLVH who revealed to us that how we have to deal with the canines and their dental wellbeing. On account of them that my canine feels greatly improved with each passing day.

Vicky Nylund

Being my first visit, I was pleasantly surprised that Burlington Lakeshore Veterinary Hospital was able to see my cat on very short notice, and offer Saturday appointments. The doctor was very kind and professional. Their rates are reasonable, especially if you're on a tight budget. The office is very nice and located in a very convenient location, in downtown Burlington. I would highly recommend Burlington Lakeshore Veterinary Hospital to anyone who has beloved fury loved ones.

Cole Taylor

Friendly staff. Very helpful and willing to go out of their way to help you out.

Di A.

Dr. Aziz is very attentive and helpful, he didn't hesitate to take his time to comprehensively examine my kitten and answer all my questions and concerns. Very kind and trustworthy hospital clinic and staff.

Jen Clements

Walked in after hours with a new puppy who wasn’t well. They took him right away with no appointment. Within 24 hours he was back to being a playful puppy. They are clean, take their time and prices are reasonable.

Leanna Chapman

I am new to the city and have been looking for a local vet for our four cats. After a very negative experience at a different vet in Burlington, I decided to book appointments with Burlington Lakeshore Veterinary Hospital. From the very first interaction it's been an amazing experience! Every person we deal with has been very friendly, everyone goes out of their way to make sure they give the best service to your pets and you as the owner, and their facility is extremely clean and tidy. The vet was very kind and patient, happy to answer any questions and offers recommendations to help your pet reach their optimal health, and he is very kind and respectful with your pets. You would think this is the standard to be expected, but after the last experience we had at the other vet, this was exceptional for us to see. The vet even offered us a free bag of quality pet treats at the end of the visit. A few days after the visit we received a call from one of their employees just following up to see how the cats were doing after their vaccines. They go out of their way to provide exceptional customer service and we will definitely be sticking with them as long as we are living in the area! Thank you for your great service!

Abanoub Abadelmalak

Dr.Ghobrial was very professional when treating my dog. Very friendly staff and environment also the services were very fast and the clinical. My dog was well treated and taken care off and the clinic is very clean and safe.

Susan Maracle

I recently moved to the area so I called for a vaccination apmt for my 8 yr old lab Bella and they gave me an apmt for that day at 7pm ???? 24 hours later, they called to check up on Bella to see how she was feeling. I was touched to say the least.

Alaa ElAlfi

Very professional vet! Treats our animals like their own, very caring. Also gave my family a discount! Thanks for the excellent service!

mahir yousif

Dr. Ghobrial was very professional, state of the art facility with low waiting times, the services are wonderful and the wellness plan price is affordable. The reception staff are friendly. My dog was well taken care of with love, I recommend this clinic and I had a good experience.

Laura Youngs

Great visit. Dr. was thorough, pricing was fair and the best part was how quickly my appointments were booked!

Pat C

These are wonderful caring people. Thank you so much for everything you did for our Cooper.

James

Took my dog for 1st time (annual shots and teeth cleaning) and was great experience. Staff and the Vet were awesome. Def will come back.

Wayne Billington

Called last minute today and I got an appointment for our dog Dudley after 4pm(when they close). Thank you Dr. Aziz for taking such good care of Dudley. Much appreciated. Wayne and Wendy Billington

Sekena Changkit

Came in for a routine first exam but my kitten was having diarrhea! Because she wasn’t able to get her shots, the doctor provided antibiotics/food supplements/ & complimentary services. Will be returning!

Catherine Crichton

They did a good job taking care of my dog.

shadie iranpour

Dr Aziz is very kind

Gina Bebawi

My dog found a very special care vets are very helpful and caring ,very nice stuff with quit afordabol price Highly recommended .

Catherine A Schnurr

Thank you for the care and compassion. Cali our best friend is relaxing in comfort thanks to Dr. Mohsen and his staff. Truly, thank you very much!????

Kathryn Pierre

Great service, always felt safe leaving my cat here!

Cheryl Moore

Both our dogs go here for grooming as well as, their check ups. Very professional and caring.

Cathy Douven

Our dog was lethargic, not eating drinking or going to bathroom a d the family was scared and upset The doctor and assistant came on a Sat. after we called and gave him exam. Then came back with medications Thank you to these two professionals .

Gara Agapi

My clover the bunny was neutered at the clinic last week. The booking process was easy, I didn’t have to wait long to get an appointment,i am very grateful and satisfied with the service, The staff is knowledgeable and kind,they called to remind me about the instructions before surgery. I even received follow up call at home from the doctor to make sure my baby clover was doing well and not having any negative reactions,If you are looking for an fairly priced, honest and professional veterinarian for your pet - this is the place! Overall worth 5 stars,

Kirsty Guerriero

Found this vets online for my dogs dental work. They were very friendly and the prices are reasonable. They got me in for a consult the same day I called.

mario nesim

was at this clinic few days ago to check up on my dog. my first time going there and the service was great and the staff were really nice and friendly. totally recommend it.

Kerrie Olejarz

Great clinic! We moved to Burlington and switched to this clinic and will not go anywhere else. The doctor and all the staff are amazing! Highly recommend!

Marina Makary

Absolutely phenomenal ... Finally a place that matches the same values and love we give our four legged kids! Called the clinic while i wasn't even their patient at the time, Dr. Ghobrial was my first point of contact. Since that first call to the clinic i received very professional and detail oriented care, which is why I still have my pooch till now! After listening very carefully to what i was saying, Dr. Ghobrial advised me to bring her in. They were outstandingly well prepared for our arrival knowing the situation and its severity...took amazing care of my pooch since we opened the door... all day long till they closed and next day since they opened we were there till i decided to go with the surgical procedure...both Dr. Ghobrial and Dr. Aziz went more than the extra mile to ensure my baby was taken care of from every angle and that I, as an owner, was very well informed and aware of what was going on (something most vets dont care about when speaking big medical words and we are lost in between the linguistic) They give you the bare truth..no surprises Dr. Ghobrial and Dr. Aziz performed a 3 hours surgery on my baby without giving up ...but our vet-patient care didnt end there...everyday they call to check up on how she's doing...explaining to me what to expect and what not! Very affordable plans (as a life long dog owner I have never seen any plan that was so inclusive and yet affordable)...and the service you get is way too good, way to professional ...I finally found two extraordinary well educated, non greedy and amazing vets! Thank you for all your care and efforts that allowed me to still have my pooch with me today safe and sound.

Erin Russ

The woman at the front desk was very helpful and friendly. My dog needed a dental exam and I was able to get a fast appointment and when I arrived, they were running on time and the office was clean and the vet was helpful and thorough with explaining my options.

Dayna Gaughan

Dr. Mohsen Ghobrial was extremely helpful in getting a client access to affordable services. Burlington Lakeshore Veterinary Hospital is happy to help those in need and give back to the community which is amazing to see. Thanks Dr. Mohsen!!

martin aziz

Very high level of work.vets are so nice and helpful.very professional and are really sweet with animals and understand them extremely well.They care for your pet and keep up with him/her to see how they're doing.

Sue Cunningham

Dr Michael Aziz is very professional. He is very thorough in his examination of our dog Charlie. He is willing to work a plan of care with you. He has called me after hours on two occassions to provide result information. I have checked their plan value and it is definitely a savings. This is the 2nd year we have purchased the plan.

Chris Kelly

My dog was in good hands with them and the grooming job was great too !

dina ramzy

Very caring and my cats love them

Bichoy Saber

Short waiting times with friendly staff and receptionists. Dr. Ghobrial was very insightful and professional, he provided the treatment with care and compassion. Would recommend this hospital for any of your pets’ needs.

Karen Davies

I highly recommend Burlington Lakeshore Animal Hospital to anyone looking for an educated, compassionate doctor for their fur babies. Dr. Aziz allowed me to complete a field placement through college as a veterinary technician student. He is extremely knowledgeable, experienced, patient, kind and it is obvious he is a genuine animal lover. Dr. Aziz treated each and every animal with respect, as they were his , own. His fees are very reasonable and he also offers a "care package" which you are free to accept or decline. The "care package" will generally last a year and will cover everything your fur baby will require, including physical exams, vaccinations, blood work, fecal tests, urinalysis, + + +, even additional exams if required ! It is a smaller clinic that offers a more personable friendly service and for the majority of your appointments, you will always be seeing the same doctor, Dr Aziz!

GIUSEPPE CHIECHI

We took our dog with Doctor Michael. He really took care of my dog. He called several times to my personal phone to follow up about our dog. ( sunday and nights after hours) . We are very happy with his service and his team and the hospital.

Rodney Ivan

We found this place in Google map asking for “Vet near me.” We went Yesterday with our little terrier and found friendly ,professional staff. Thanks for make us feel that our Toby will be in good hands. The prices were very reasonable. The veterinarian was concerned about our dog not the money.

Ashley Tost

Amazing Amazing people, extremely caring and gentle with my fur babies. Outstanding costumer service, the staff, veterinarian were so nice and helpful. Thank you so much!

Philadelphia1995

Great Staff and Service! Would recommend

george aziz

Highly professional team presenting a high level care with very competitive cost

Donna Figures

Wasn’t sure if my baby was having an allergic reaction or separation anxiety. With the wonderful gel from here. My baby has all her fur back on her feet. No more scabs and less anxiety. Thank you so much

christian giraldo

Really bad service and they steal your money, had to pay like more than 600 dollars just for them to not even tell me what my dog had if I could give them 0 stars I would

Abhijit Kumar

I got a cat and took him to the vet. He immediately suggested me to get the neutering done. I was a bit worried in the beginning but the vet helped me understand the situation and I got the neutering done from Lakeshore Vet Hospital. They are a very reliable animal hospital.

Sandra Grad

Friendly and helpful, in a nice, calm environment.

Ro Yo

The care I received for my 2 adopted kittens was friendly, courteous and professional.

Andrew Nicholls

Caring and knowledgeable staff, a pleasure to deal with. And I have never received a bill from them that I found to be unreasonable.

Heather Francey

We've been bringing our pets here for a few years now and have always had a great experience. All the staff are very kind and take the time to get to know you and your pet.

Don Young

First visit was prompt, friendly and very professional.Very happy with value and service!

James Mack

There seems to be a disconnect between front office when we called to ask if a visit is required (they said it was) vs the vet (who seemed puzzled by our visit and fecal sample we were told to bring). Pricing was very reasonable for the first appointment, however we have never had a veterinarian make such a minimal effort to de-stress the visit for an 8 week old dog (ie no treats) and almost immediately the sign up for an annual health plan sales pitch started. We booked our puppies first visit based in part on the strong reviews and proximity which in hindsight feels like was a mistake as it appears some of the more favourable reviews share names with staff. The vet provided very limited information on the health of the puppy after doing a quick check over. I am unsure what and why we just paid $65 for it not anything other than sitting through the puppy health plan subscription service. Love the location, but will not be be going back.

Louise Laird

Would highly recommend this place to anyone! Very friendly staff and so helpful, making you feel reassured they will take the best care of your beloved pet.

Bela Suzanna

I brought in a vet to my house as my cat hates to travel. However due to her needs she did need to do tests that the vet was unable to do. He brought her into this vet hospital and i am happy he did. The staff r very friendly The doctor outlined what needed to be done and costs assisicated with diagnosing her. The cost was very fair. The treatment plan was laid out and we are now hoping for a road of recovery. From myself and lola thank you