We offer you the opinions of people like you who use the services and products of Wood Buffalo Animal Hospital (Veterinarian) in the territory close to Alberta (Canada).
At the present this business gets a score of 4.5 over 5 and that rating has been based on 127 reviews.
As you can see it has an average rating is nearly the highest, and it's founded on a high number of reviews, so we may think that the assessment is quite reliable. If there are many people who bothered to evaluate when they've done well with the business, it works.
You know that we don't usually bother to write reviews when these are positive and we usually do it only if we've had a problem or issue...
This Veterinarian belongs to the category of Veterinarian.
Great place that loves animals. Excellent vets who really care. Best prices in town. Awesome staff that make you and your animal feel better. Wouldn't dream of going anywhere else.
Had to take my mom's dog in to get her leg looked at. Everywhere was booked up but they have a call in list if people cancelled which is handy. Inside the facility is setup nice and plenty of room. The dog is scared of the vet so being able to distract her at the store was nice. I'd bring my dog back for his check ups
This little lady, a Philly she is, she has the kindest heart, loving, caring.
Our goldendoodle had been throwing up for a few days so we brought her into this clinic. Dr. Short was her veterinarian during this time. We were told that she needed bloodwork and x-rays to determine the cause. It came back that her white blood cell count was up and we were told it could’ve been a stomach infection. We were sent home with anti-nausea medication and told that if she kept vomiting, she needed to see a vet again. She continued to vomit so we brought her back in. We were told she needed more x-rays to determine if she had a blockage. The results of the x-rays came back and it was determined that there was no clear blockage. She was hooked up to IV fluids and kept overnight for monitoring. After she came home that day, she continued to vomit. We brought her to Guardian Vet in Edmonton and it was determined that she had a blockage and needed emergency surgery. The surgery was done within 8 hours of her going to the hospital. We spent close to $2000 at WBSAH and we’re no closer to an answer than when the vomiting started. When we expressed concerns about the cost, they were unprofessional and replied with, “but you have pet insurance?”. Do not take your animals here. Save your money and see a veterinarian who has the basic knowledge to help your pet.
Awesome doctors and support staff
Terrible experience. Apathetic doctor spiker and technician girl we had was rude and couldn’t care less about our cat. We lost our pet most likely to neglect and bad diagnosis. We went to gregoire vet to end his suffering and the level of care was night and day difference. I am positive we could have saved him had we went to another clinic. We spent 2000$ for 2 days of iv and blood test. STAY AWAY from this place. They will charge an arm and a leg and see your pet not as a family member but as a way to pump profits. I’m so disgusted by that place thinking about it and how my friend was treated makes my blood boil! If you care about your animal avoid that place like the plague
The staff was awesome and answered all our questions and helped us feel comfortable with the procedure!
Caring staff
Great place
Great veterinary clinic. Doctors and support staff are excellent. Wouldn't consider taking my pooch anywhere else.
Everything was perfect, thanks!
The Vet Tech was very knowledgeable and helpful. Dr. Stepanov responded in a timely manner to my additional questions and concerns. They have cared for our pets for 16 years and we are very pleased with the service we receive.
Staff is always friendly and great with my dog. I, fortunately, have never had to go in for anything more than annual shots but am happy with my experience.
The staff at WBSAH were so kind and thoughtful during the difficult time of losing my guinea pig, Lily. I really appreciate the card they all signed and gave to me. Thank you for everything <3
Quick and fast service for buying our dogs food. Give them a call and they bring the products outside! Respectful of social distancing
Great service and very friendly staff.
Sweet staff, good service, always accommodating
Excellent vets, and staff, they really care about your pet and answer any questions. I never feel rushed and always leave feeling that they have taken great care of my pet.
Very friendly staff, nice atmosphere.
They always ha e time for u n ur animals n I love that they love animals so much
Bring my animals here for care and they are awesome. Thank you ❤️
They were so kind and loving and super gentle with our shepherd cross. Our dog has anxiety, they managed to keep him calm his whole appointment. They took the time to explain everything to me, and truly listened.
Amazing service ! Always helpful, informative and compassionate when dealing with any of their staff !!! Thank you so much !!
Receptionist is friendly as always, vet tech went above & beyond & vet took the time to answer questions, the wonderful vet tech also gave Maggie a little treat :)
Clean and helpful . Reception is great . Quick and easy . Caring for your animal is top priority
Will not be visiting this vet anymore, so disappointed. I called them for an emergency appointment because my chinchilla was mid stroke and they completely turned us away because they have no exotic vet. Offered no help, advice, or even bothering to point me towards someone who could help. Apologized and stayed silent until I hung up. We went downtown instead, they don't have an exotic vet either, but immediately offered their help. They will be getting all my future business. I'm so upset and angry with WBSAH, be careful bringing your babies here.
Thanks to WBSAH Raine is back to her normal self! They were able to fit her into a last minute appointment and figure out her issues very quick (A horrible bladder infection). They answered all my questions and followed up with me a few days later. I highly recommend them! Thank you for helping my pup get better.
We chose this location due to their high rating online. We were very pleased with their service (fast, friendly and efficient).
Great place to take your animals! Staff is so great with the animals and my dog is usually scared of the vet.
They were quick, caring and very helpful. They answered right away and got me in as soon as possible. My pup was diagnosed, cared for and I was given clear instructions on how to treat her. I was very grateful for their help!
WBSAH is a fixture here in Fort McMurray. I've had my animals get excellent care here. Workers are very friendly, compassionate, and professional. Recommend it to anyone.
Did my hair perfect
All the staff at Wood Buffalo Small Animal Hospital are just the absolute best. They always treat my cats with care and have gone above and beyond during this crazy time, making sure our fur babies have the ability to still receive treatment. I would highly recommend them.
Great service, they always take the time to explain everything. Our little dog is always taken care of when we go there. Much appreciated!
Awesome team here, my kitty ahappy and healthy thanks to this dedicated team
PeterAnne, our bunny, stopped eating & pooping. Very bad for bunny. Today she is a poop machine again thanks to WBSAH
Our family was so saddened by the illness of our pet but the Wood Buffalo Small Animal Clinic was absolutely amazing... We put our little Feller down and they made it as easy as it possibly could have been... We would like to say thank you
Have been going to this clinic for over 10 years. Even had them look at my hedgehog years ago. They saw my last dog for 8 years and kindly helped me guide him over the rainbow bridge last fall, and are now seeing my puppy for her regular visits. Great staff, very professional.
Very busy but they have always been very good to us. They have cared for many of our pets over the years.
We absolutely love this place, they've taken care of our cat over the holidays we had to be in there for New Year's Eve and they take great care of our dog, we spent an hour trying to figure out what was wrong with him and if we didn't need a shot they weren't going to charge us anything, they're very helpful and super friendly staff and they always stalk are animals favorite food, sometimes it's hard to get an appointment because they're so busy but that should just tell you about the quality of service you're getting that so many people want to go there
Overcharges.. as usual
Staff was great, very accommodating and was able to get my pup in and out quickly and smooth
We have always had a good experience!! Front desk Staff great people!
The vet them selves are fine but it takes way to long to get in to them. Last time was o we a month.
Prompt appointment. Quick caring service. Good sense of humor.
Very friendly and caring
Great services.Alway very accommodating.And Bailey loves Dr.Spiker.❤️
Brought my 10 month old dog there to be spayed . Within 3 days she was dead. The vet went to any length to shift blame from her facility. I wouldnt trust them with the remains of a dead pet let alone a living one.
Love taking my pets there the Vet's are always super friendly and everyone is great!
I brought my dog Hope to the Wood Buffalo Small Animal Hospital last week, and was really impressed with Dr. Yvonne. She took the time to explain the medication my dog was on, and suggested another one, with no side effects for my dog. She also took the time to ensure I completely understood. I did not feel rushed. The level of professionalism they exhibited from the time I phoned, came in to check in, waited in my car, was let to the room, and softly interviewed by one of their technicians, and then met with the Veterinarian was excellent!! I feel very confident that my dog was being taken care of in a manner that was consistent of a very caring community of professionals. Thank you so much.
Staff are friendly, professional and personable. With the restrictions in place and having to wait outside and have the tech come to us. The quality of service is still exceptional. Taking the time to ask important questions about my pet to ensure the best care is given. ????????????
Staff are very friendly and always give my fur babies extra attention. I would highly recommend them.
Has always been a Great experience
We'll both be sleeping better tonight
Friendly staff. Cats lover their vet Amanda!
Staff are friendly and helpful.
Harry is always well taken care of when he visits the WBSAH - emergency visits and last minute tech appointments sure come in handy when you have an active puppy who seems to find mischief where ever possible. Harry looks forward to the treats and attention from all the staff! We wouldn't trust his health and well being with a anyone else.
People who care about my animal as much as I do. They are friendly, explain things clearly and make pets and their owners feel special. I have had a few challenging vet moments in the last 17 years of pet ownership and they were there every time.
Service was fast and friendly. They helped get our little guy support after having an allergic reaction to something. Highly recommend.
It's important to me that the fur babies are taken who care of. I trust them for that.
You know that place where everyone who works there hates the place? Well this is the exact opposite of that. From the front desk to the Vets themselves it's nothing but patience, understanding and smiles.
We only have great things to say about our experience with the Wood Buffalo Small Animal Hospital! My husband and I have been taking our puppy, Mocha, to the WBSAH ever since we got her, and she has received nothing but the best care every time she’s there. The communication with this hospital has been great! They have always been kind and have been respectful and courteous (even when we change our appointment dates multiple times -lol). Their PetDesk App has been great for reminders and scheduling, and I’ve always received a phone call before and after appointments. Since we got Mocha in the year 2020, Covid procedures had to be put in place. The WBSAH staff described to us in detail what we needed to do and what to expect before we even arrived. The staff have always handled Mocha with care as if she were their own – never forcing her or being “rough” and always doing their best to make it a pleasant experience for her. We were so pleased and grateful to see that from the staff! VACCINATIONS When we took Mocha in for her first vaccinations, we were really nervous for her especially since (because of Covid) we couldn’t go in with her. To our joy, not only did the hospital staff guide us on how to make it a better experience for Mocha, but when she came out afterwards she was so happy and wanted to go back inside! Our second time getting vaccinations Mocha was more nervous to leave us than the first, and she even peed on multiple members of the staff, and they were all super kind and understanding about it. SURGERY (SPAY) Mocha’s surgery went SO well! The communication throughout the whole thing was exemplary. We were told and understood the risks before she went in, and they kept us updated as things progressed. We paid for extra blood-work and asked for the full results, and they happily gave us a copy of her FULL BLOODWORK – which was amazing! Her incision site was clean and we had no issues post-surgery. She barely even has a scar now – they did such a good job! They gave us all the post-surgery supplies and information we needed to properly care for her, and followed up with us by phone to make sure Mocha was doing well. They let us know they were always there if we had any concerns or questions and to just call in whenever we needed them. PHONE CALLS & PRICING I have called in to this hospital to receive information on things that have concerned me, and they have given me great advice and directed me on what I can try before needing to schedule and pay for an appointment. They have been SUPER up-front about what will cost me money and how much I will be charged. We have found their pricing to be completely reasonable for the services we are getting. So thankful to have such an amazing animal hospital in town! Would recommend to anyone who loves their pet. Thank you WBSAH for all you’ve done for our puppy, and we will see you next time!
Difficult to get an appointment & expensive. The staff are awesome though!
Best vet in fort McMurray hands down.
I had emergency with my cat, the staff managed to get my cat seen within an hour! The vet explained everything in great detail and answered all my concerns. I highly recommend this animal hospital, where the staff and vet truly care for animals and their health.
First time at this vet and I'll definitely be back. Dr Spiker is absolutely amazing. Highly recommended this animal hospital.
Terrific staff. Knowledgeable and friendly. We wouldn't take our pets anywhere else.
Great Vet clinic
dont plan on every going back after the last experance with this place theres one vet that works here that's extreamly rude and unprofessional. been multiple times were he has said that no vets in this same place no what there doing and that hes the best. tryed to summit a report about him and nothing was ever done. my dog is really old and needs to be check over every time, this one guy wouldnt even look in the dogs ears mouth or feel his hips for problems. compleat lack of skills and needs to be dealt with. still waiting to hear back about the report it's been over a month. I dont recommend this place because of the chance of getting this one vet
I am very blessed to have found such amazing doctors and their staff to take care of my fur baby Angel. Angel has bad anxiety ever since the evacuation and they do an amazing job helping her remain calm during her visits and during her surgery. Thank you all so much Vanda (Angel’s mommy)
Honestly you guys are great. Even when things don't go 100% smoothly the staff genuinely care about making the visit as good for you and the furbaby as possible!
I don't know! I never got off hold!
Amazing vet and very good to our dog. Love the people here.
In the 10+ years we have been a client of the WBSAH, the Doctors, Technicians and staff have always been amiable, courteous, professional and most importantly, empathetic when clients are clearly anxious about pets needs.
Good service. Good prices.
I think this place is great!
Excellent
I feel comfortable taking my dog here. They are knowledgeable and friendly.
Dr. Yvonne and her husband Shane were great at accommodating at getting my little guy in on an emergency. Both were very professional despite being very busy with other clients. Archie is doing great! Thanks! You guys are awesome!
Were very friendly and polite. Processed our need efficiently despite the virus precautions.
Bestclinic in Fort Mcmurray hands down. The building itself is well kept and always clean. The team of vets / vet techs are amazing (even if you have an extremely grumpy pet). The front desk girls need all the recognition they can get. I can only imagine how many phone calls they get a day with worried pet parents - yet they are always so nice, caring and professional.
The Staff/Technicians and Doctors here are the Text Book of: Empathy, Apathy, Caring and down right Amanzing People. Dr Short, Dr Spiker and All of the Staff are just the warmest caring professionals I have ever dealt with. Don't bother taking your children anywhere else if you don't have to! Jack Gessner thanks you for saving his life!
Professional and proper care of my pet! Vets listen well to what owner has to say about furry family member.
Excellent service!!!
Everything was great! Especially the Vet, I felt she didn't try to rush the appointment and took the time to explain things and ask questions.
So far I've been please with WBSAH. Reception is always very nice, and the technicians are helpful. Dr.Mehmi has taken very good care of my boy. He found that my dog has anal gland disease, now everytime we come in, the doctor checks his glands to make sure he's okay. I'm making sure to request Dr.Mehmi for future appointments!
wood buffalo small animal hospital is very good with animal and trust worthy, but not have 1 month long wait time, and the appointments themselves take along time! Being more affordable with the food, and to actually be in the appoints with my pets would make it a 5 star. I would recommend this vet and i still continue to go back, but i would love to see some changes.
I called because my dog was vomiting on & off fir a couple days. They squeezed me in. The ladies were all great. As usual.
Took my dog there on the account my normal vet wasn't available. The vet didn't have any knowledge with how to treat my dogs cough and said it was best to let it pass on it's own. Was mostly concerned with getting paid. After going to my regular vet my dog was give a prescription and was healed up in two days.
Thank you for taking such great care of our doggos! When Tucker was sick with a tummy bug, WBSAH was able to get him in for a short notice appointment the next morning! He’s a happy little dude once again. Thank you to the doctors and the team that made my pupper happy again.
They are amazing and would recommend them to anyone!
Very unfriendly ! You want to spend money they will find a way for you, any way they can.
Caring...professional....I love it here.....Dr Grant is kind...sympathetic....generous with her time and very thorough...thank you
I love that WBSAH always cares for my pets like they are their own. There is nowhere else I would rather take my fur/feather and scale family!
Staff is always so friendly and nice
The vet listened to my concerns very well. After testing ruled out any illness, the vet provided lots of ideas to improve my cat’s behaviour. Results were pretty much instant! The staff are approachable, very enthusiastic and compassionate. Highy recommended.
Very caring and professional
Buddy was well taken care of. Actual cost of surgery was half of the estimate. Pleasant surprise.
I've been going to WBSAH since I first moved here in 2006. The staff are very friendly and helpful. I have two cats, one of which is very skittish, and my recent visit, she was super comfortable with the Veterinarian.
Every visit has been friendly, where the staff have learned my dogs mannerisms and work with her to keep her vet experiences positive. Nobody likes going to the vet, but it’s way easier when your pet has no stress and is happy entering and exiting. I find the prices fair and having continuity of care creates a valuable vet/client relationship.
Wonderful, informative, and great folks to deal with! My pets are very happy.
We went with our dog who had an ear infection, and they didn’t even touch him! She sent him medication without even inspecting him. Later we tried to make an appointment and we couldn’t even though it was supposed to be a follow up visit. They were offering us more medication without even seeing what was wrong with the dog, we ended up taking him to another clinic which actually treated our dog and got rid of the infection.
They treated my pups so well! One of my boys is very afraid of vets due to his time in a shelter as a pup and some medical complications he had as a puppy. Not only did they take extra time with him they also welcomed us to stop by a couple times prior to the appointment to give him some positive experiences at the location without any poking and prodding typical of a visit to the vet.
My dog is nice and healthy because of them
This is were i have taken all my pets through the years
Absolutely great staff and very informative!! Would recommend to anyone
The staff are very friendly. I've had great experiences here and the only reason I give it 4 stars instead of 5 is I had to take my dog to another vet when he was dying to a vet I didn't know and they did nothing to try to save him. He's gone now and It may of been a different outcome if i could of taken him to his vet where they knew him and his history. I am concerned about this with my other dog ill and dying but I guess that's the way it is here though because they take turns being on call for emergencies. Anyway, I do recommend this place, Dr. Spiker is nice, knowledgable and thorough and everyone seems to really care about the pets they treat.
The ladies here are always so sweet to my little Bean ♥️ they take their time and actually listen to you; and don't try and push extras on you. Pretty fair pricing, too.
Excellent service for my rosie
Great service
Squeezed my dog in during an extremely busy time for an emergency surgery. I called other clinics, I was offered an appointment days and weeks ahead. My dog had a very deep gash on his side that was exposed and he wouldn't stop licking. I called Wbsah, took us without hesitation. They were very compassionate and very supportive. They listened to my concerns and worked with me. They also kept me very informed and explained everything without trying to push prices; which were much cheaper than expected! I wanted to tell them how much it meant to me that they just took us in and how other clinics shut the door in our face but I would tear up every time I attempted. Dr. Grant was our vet and she is absolutely amazing. I would reccomend this place ever ANY clinic in Fort Mac and after my experience with all the other places I would honestly call them back just to put in formal complaints just on how I was spoken to.
They have been so responsive to my dogs needs, fielding so many calls and emails about his condition, fitting him in when he needed to be seen etc. A great team!
I've had nothing but great experiences with WBSAH. Every time I've dropped my little puppy off for shots or when he got neutered, they've always provided excellent service. Their love for animals really show. They've been very helpful answering questions and making me feel at ease with procedures to be done. I wholeheartedly trust them with my little one. I'm sad that I'm moving away and that they won't be my puppy's vet forever!
All the staff here is fantastic. Little to no wait times to see the receptionist and everyone is so friendly and helpful. Best vet clinic in town by far!
Got our meds for our pooch. Always a good experience here!
Great and Excellent Service. they helped my puppy when she was sick.
Dr Grant was awesome with my dog at our first visit at Wood Buffalo Small Animal Hospital. The front desk staff was friendly upon arrival also quick and efficient for a quick check out .. would definately recommend!
Truly an amazing experience every time! Best vetranarian clinic in Fort McMurray, hands down! Extremely friendly and very accommodating! Staff is very knowledgable. They treat my pet as if he is a part of their family.
Best vet in town!!!!!
Always a great experience! Dedicated and caring staff.
The staff are friendly and helpful, and truly love the animals that come in. It doesn't matter who is working in the office, the service is consistent.
Best experience with a vet service in town. I called others and they couldn't get my dog in for 6-8 weeks unless i wanted to pay a $400 emergency fee. I scheduled the dog in here and they got her in within a week. I also got a prescription done over the phone no issues. Would highly recommend this place always friendly and easy to deal with.
Good vet
Medical services are outstanding! The front desk personnel should improve their promptness. Letting a customer/patient on hold for almost 30 minutes is not acceptable, in any situation.
Don't know what I'd do if they weren't around. Fantastic staff, and the follow up after visits to see how your pet is doing. 10 out of 5 stars!
Fort McMurray Taxed - Means its its Expensive But U Get What U Pay For Quality Professional Services Financing Available...????????????
I have only good things to say about this clinic. I loved the way Dr Stepanov handled my dog and felt very comfortable bringing her there to be cared for. I would definitely recommend this clinic for anyone looking for veterinary services!
Today I had to say goodbye to my best friend. The staff at Wood Buffalo small animal hospital made the experience special, private and made it their priority to ensure I had all the time I needed to say goodbye. Can’t say enough about how much I appreciate them.
Extremely quick and efficient. Since Covid began, this is the only experience I've found worked really well with not needing to enter the business. It was much faster than pre-covid.
Great professionalism when it comes to taking care of your pets and answering all questions.
Staff is excellent!
Very kind and thorough.
Love the little happy visits
The whole staff is so friendly, helpful and sincere! ♡ Fave vet clinic for sure!
The Staff were friendly and very helpful. The place was a lot bigger than expected and had some proper food and even toys and treats available for purchase.
Good, honest and friendly
Got 2 warts removed. Stitches both came out within 48hrs. Went back and they said it would cost another $300 to stitch one back up. Emailed the manager twice. No response
I have had amazing service at the clinic since it first opened. I’ve been supported here from initial health checks through to last breaths. I always recommend WBSAH.
The staff and vet were awesome my little guy is so shy of strangers they helped him relax
Staff are amazing and they take great care of my pup Piper every time. Prices are fair and Dr Spiker is great. Prices are decent and if ur pet needs to be seen asap they will help you out. Highly recommend.
Been with WBSAH for over 12 years and still going. I trust them with my dogs completely. Friendly, caring, and experienced staff. Good facility. I've had a few small emergencies over the years and they were always accommodating. Short wait times for routine appointments. One time I called in advance when my dog swallowed a fish hook and by the time I arrived the staff were completely prepped with a table waiting for her. They went straight to work and safely removed the hook without surgery. I thought they were a little pricey until I went to Guardian Vet in Edmonton for specialized treatment for my lab. Yea I have no reservations paying the bill anymore...
Very friendly staff... genuine care for your pet's
This place is fantastic, they really care about my dog and are so sweet to us. They are always smiling . You never feel rushed , When it's your turn to be seen they have all the time in the world for you and your pet. We have had vets in NFLD , SK, Calgary and this is the best vet we have had by far!!. that goes for the staff as well.
We brought in a cat to be neutered and they did the best to get it done fast but yet efficiently. I say this because we travelled 280km and with another appointment and some shopping to kill time between the dropoff and pick up time, the accomondated our schedule quite well. Prices seemed reasonable also.
The staff are amazingly kindhearted and always make for a great visit, even when the reasons we’re there aren’t so great. They are always willing to help and have been very accommodating when we make last minute requests .I’ve had only positive experiences there. ????
I was so happy with the service provided today! I had to make a very last minute and urgent appointment for my pet. The clinics staff were so accommodating and caring despite being fully booked solid!???? I definitely recommend this clinic and will return. Professional staff that are great with pets and owners needs.
Great staff