Here you will be able to see all the information of real people who know the services and products of Crestwood Veterinary Centre (Veterinarian) around Alberta area (Canada).
At the moment the firm receives a score of 4.7 out of 5 and that rating has been calculated on 127 reviews.
You must have seen that it has an average rating is almost the best one, and it's based on a very large number of scores, so we may say that the valuation is quite accurate. If there are many people who bothered to rate when they've done well, is that it works.
You know that we do not usually bother to set evaluations when these are positive and we usually do it only if we've had a problem or issue...
This Veterinarian belongs to the category of Animal hospital.
Staff is attentive, caring and accommodating. I wish I could give them an extra star for being just as efficient during covid-19.
Best Vets in Edmonton, caring and compassionate. Our dogs have the best care we could ever wish for. Dr. Mary has been out Vet for over 15 years and we love her and her staff.
Love the vets here! They dont waste your time and money doing unnecessary tests, they get right to the problem and give the best treatmemt available.
Always professional, thorough and available as required. My dog isn’t even afraid to go to the back room when needed. So happy we found this Vet centre.
I'm giving two stars instead of one for one reason: several weeks ago I had my cat rushed in with a blocked bladder from crystals. The staff got him in that morning, and kept him overnight with several calls to me to let me know how he was doing. The bill was just over $1300. I was told I need to keep buying him special food to prevent any further issues like that one. Today, I went to grab his more food on my lunch hour, spent a realistic 15-20 minutes waiting for anyone to acknowledge that I was even there while they chatted to each other with their Starbucks and contemplated taking the afternoon off. I am very frustrated that a single client waiting for some help to get food for her beloved animal, while being the only client in the storefront, was not at least told that someone would be with me shortly, or at all. Even more frustrated that when another person walked in and walked straight to the counter, they were greeted with a smile, and started a conversation with reception immediately. While I am grateful that my cat was rushed immediately into surgery, I will not be revisiting the clinic any time soon for my future pet needs. EDIT: I was called by the office manager (same day) who apologized for the experience, asked me how my feline was holding up since his surgery, and offered some free food for him if I wanted to pick it up. She was very nice and personable, and went above and beyond what I expected. I sincerely appreciate the follow up, thank you.
My dog and I just went for a rehabilitation session with Penny and it was great! She is knowledgeable and really cares about her patients. I would recommend her to any other patient who just went through knee surgery.
The entire team is so friendly & caring. I know my dog is in great hands with everyone here! ????
My first experience here was when my dog who had run away was hit by a car near this vet, and a good samaritan brought my husky in to them, minutes before their closing time. They made great effort to get ahold of me, and stayed open late to let me come and visit my dog. They then walked with me through the process of treatment, and the receptionists, techs and vets were all patient, compassionate, and very caring for my pup. I switched from my previous regular vet after that experience and have been very happy with them ever since for all check ups and vaccinations. Great service, knowledgeable staff, competitive pricing, almost no wait times, and I feel me and my pups are valued when we come here.
An amazing and friendly veterinarian clinic!
Crestwood is one of the best vet places in the city...
The staff here really care about their patients and it shows. They take the time to explain procedures and how best to go about treatment
Great clinic.
good place to take your dog when/if hes sick, very nice people, and some of the doctors are top of the line. i recommend it to my friends. our last dog past away at over 20 and the last 3-4 years where horrible but this clinic helped our dachshund and us, make them the best we could.
Love Crestwood, and doctor Mary. Helped us through the hardest part of pet parenting ... saying goodbye. Couldn’t ask for more genuine and heartfelt compassion. We will always continue to refer anyone we know to Crestwood and our Bella will see no one else ????
Great vet. The doctors and veterinary staff are excellent and professional. Well maintained and clean facility. They helped diagnose my dogs hip problems. Very grateful.
Leanna and Brandi are awesome. 2 AI with frozen, so far, great results! Feels so good to work with someone who looks and sounds confident and knowledgeable from the first second you meet them!
Excellent services all the time.
All of the staff members are welcoming and helpful
Great place where the vets do really care about your fur babies.
I don’t know what I would do without this Veterinary Clinic! I have seen most (if not all) of the amazing Vets here and have always felt listened to, and cared for. I have two dogs, one with many chronic health issues, and one who needed a 4 lb. tumour, along with his spleen, removed. I trust my dogs’ lives with them! The support and front office staff are friendly and helpful and always remain calm even under busy and intense conditions. Thank you for the 5 star service ALWAYS. I just wish I didn’t have to visit so often :).
Best vet clinic I have ever used. Dr. Scott has helped so much
These vets have taken care of our family pets for over 2 decades.
My first visit was a few months ago and the vet walked into the small room without a mask! Very disappointing. I also dislike the long wait for an appointment when other vets are available the same day
Dr. Pellegrino took incredible care of of our dog after our dog tore both her ACL's. Two successful TPLO surgeries later we have a very happy and healthy dog. Everyone at Crestwood was amazing to deal with and we will definitely be clients for life!
Super friendly and helpful, and have showed genuine care for my dog
Not that I love going to a Vet, because it means our little guy is sick or needs some 'maintenance'. But since we have to take our little guy somewhere, I'm so happy that there is a place like Crestwood vet. Very caring staff to support your visit with your pet.
The best staff and vets in the city. Period!!!
The staff are always friendly. My pets and I always feel comfortable and welcome when I arrive. I am pleased that they not only can help me with my dog Stella but also my two ferrets as well. I definitely would recommend coming here to anyone looking for a good vet experience.
The staff is always so nice and friendly. They really take care of you and your pet :)
Good atmosphere physio is 2nd to none.
I was referred to Crestwood by a friend who's had nothing but great experiences there. Dr. Scott was super friendly and efficient. We'll be bringing all our pets to him going forward.
Great vets who really care about you and their patients. Discuss all the options.
Nothing but 100% helpful for all my dogs needs. Love working with Leanna especially!!
They took care of me & my dog
My go to hair salon!
Great friendly staff. Doctors are very knowledgeable. Has specialty in breeding, rehabilitation, and orthopedics.
The vet was very helpful. They have separate rooms for cats and dogs. My kitty pouted after being examined but there was a nice window seat for her to be comfortable in while she ignored me.
My dog Gaea needed TPLO surgery in nov and may. She was just under 2years. Crestwood took care of her so well and now we are back to her normal jumping into the car and long walks at the dog park. I’m so grateful to have my best friend back to her normal self thanks to Crestwood.
The staff is always friendly and super helpful when I have questions. They take amazing care of my dogs and of me as well.
A couple dollars cheeper for the cat food i usually buy, the staff were so nice and patient even though it was busy
Very professional and friendly staff
This is my favorite vet! Extremely knowledgeable, fantastic staff, and tailored vets to suit everyone's needs. I bring my show and working dogs in because I know they will get the best care here.
Thank you to the Crestwood Veterinary team and Dr. Todd Scott for all of your help today in patching up our fur baby. Our little Dexter ended up at the vet today because his paw was bleeding profusely. They found he ripped out an entire nail and had a laceration that needs sutures. The team there was so great to get Dexter in and showed my husband the utmost respect. He was put under to get the sutures and is now back at home with his family.
We just recently started going to Crestwood Vet clinic at the recommendation of a friend of mine. We went for a second opinion with regards to a concern with our Boxer. We were very pleased with the information and options we were given. We saw Dr. Pellegrino and she was great! She gave us more information in 15 minutes than with 2 vet appointments at our other vet. We also sadly had to put to sleep our 12 year old Pitbull a few weeks later. Instead of going to the other clinic we'd been going to forever, we took her to Crestwood because we were so impressed with our previous visit and the overall atmosphere of the clinic. Unfortunately, there wasn't much to be done for her, but the vet (We saw Dr. Pellegrino again), technicians and office staff were all very kind, sensitive and caring to her and us, as she is the first dog my husband and I have ever had to put to sleep. We really appreciated their honesty and sensitivity to the matter and I truly can't say enough good things!!
Fabulous
This is the Vet Clinic me and my ex would take our dogs to. And today my brother goes in to take my dog due to an emergency, and the people send him away saying they are fully booked. Which I guess I understand but like even for an emergency issue? So I'm a bit annoyed and disappointed.
Great staff and vets!
Friendly staff. Accessible. I'd recommend it
Best Veterinarians and staff in Edmonton
Crestwood Vet Clinic is absolutely the best veterinary clinic in Edmonton hands down. Every single staff member and doctor are incredibly caring, compassionate, patient and kind to not just your furry family member but to you as well. I have been taking my dogs there now for two years and each time the quality of service is consistently great. I have two very nervous around new people type dogs, and going to the vet is never a fun time. Dr Joel is always very patient and understanding. By the end of their exam they are both calm(er), trusting and taking treats from him and other staff! Crestwood is exceptional. I recommend them to anyone and everyone I know with furry friends!
Best place amazing service. I trust them w my animals lives. Applaud applaud
Very knowledgeable and caring staff especially for those with slightly more exotic pets (hedgehogs in particular).
They are very helpful, knowledgeable, and friendly - I have had great experiences with multiple different doctors here. My dog loves coming in and I'm sure he would also give it 5 stars.
Nice vet
Dr. Scott is amazing and will not rip you off like so many other clinics do. 10/10
Awesome place to bring your pet. The vet doctors are really great with your pet and the front counter staff are wonderful. Highly recommend it.
My cat had an ultrasound here, and ultimately had a mass removed from her bladder. Initially, I had suggested that she would need to be sedated for the ultrasound, she is not a fan of people in general. But they were kind and gentle and calm and she did not need to be sedated. After her surgery, they let me come into the back and load her into the carrier, so it was less stressful for all. She is healing beautifully, they did a nice job on her tummy.
Took very good care of my puppy for his first vaccination and a minor issue. Price was actually lower than I expected even with the extra optional vaccine. Bentley didn't even notice the vaccination happened!
Dr. Scott at Crestwood was great. After various visits and tests performed by a number of other vets at different clinics over a period of four months, and thousands of dollars spent, after just one visit to Dr. Scott, he very quickly diagnosed and treated both my dogs. Highly recommended.
Limited parking and with Covid-19 only 1 person per animal allowed inside.
We took our dog Goldie here today! What a great experience! The staff is friendly and treated Goldie amazing. I would highly recommend this practice.
Been taking my dog here for 15 years and they are unbelievably amazing. Love you guys! thanks for always taking good care of JD
Super nice lady☺ got a couple kittens and wasnt sure about what sex they were.....they let me just drop in and have them examined for free. Was nice that she took the time out to see us and ezplain some things????
Awesome staff and they care more about your pet than profit.
Friendly and helpful service. Dogs love them.
They go above and beyond!
Our puppy broke his leg; we were in need of a good veterinarian. We gave Crestwood Veterinarian Center a call. From the beginning, they were more concerned about the puppy's health than what we could afford; the veterinarians and technicians were the best very friendly and made our puppy and us feel relaxed. Beau had his expensive surgery, and they worked out payments for us. They couldn't do enough for us and our puppy. Best people work at Crestwood Veterinarian Center. Thank you for everything you guys have done ????
Amazing guinea pig doctor everyone is super friendly and follow covid guidelines to create a safe experience
First time going and they made it a very pleasurable experience. Knowledgeable staff and very friendly. Knows how to get information across.
Caring staff and a well equipped facility.
Was forced to go here to put a family dog down due to availability issues at regular vet, all went well during that appointment but when they called me to pick up the dogs remains (cremated); they claimed I did not pay... Lady at desk accused me of lying when I told her yes in fact I did pay. I was then left with no option but to pull up my online banking records to prove that I had paid for services rendered.
Highly Recommended Vet Clinic
The staff are friendly, the vet was awesome, the prices are great! They made my puppies first vet visit enjoyable. Knowledgeable with yorkies!
The staff and vets at this clinic are very kind and compassionate, I will only take my animals here now
We are Doberman breeders and have been going to Crestwood Veterinary Center for a number of years now. As we show and breed our dogs, we also spend a great deal of time and effort to ensure those dogs have the best when it comes to not only routine veterinary care, but also health testing, whelping, and tail docking... Crestwood definitely fits our needs! The doctors and technicians are always professional and competent and hold their patients care in the highest regard. They have never let us down. I am disappointed to hear that one individual had such a negative experience with this clinic. It appears this person was a first time visitor and perhaps does not understand the docking process well. Being a breeder that has had a number of litters docked at this practice over the years, I can assure anyone concerned that the doctor that performs this service on my puppies is very confident and competent in his skills and that is plainly evidenced by his exceptional work. Tails always come out beautifully! I can honestly say, we have had bad vets and this is NOT one of them! Warm and welcoming, competent and professional, I highly recommend this clinic and staff!!!
They treated my dog and I with compassion and respect. Best. Vet. Ever.
Great care for the fur babies and willing.to.gomthe extra mile with phone calls to discuss concerns etc. Staff is great and my dog is weirdly happy to go there.
It was my first visit there for my dog Mamba, from start to finish, the entire staff was friendly and courteous, the vet who was examining my puppy was very knowledgeable, she made sure I left my appointment with no questions unanswered. I would definitely recommend this place to all pet owners out there, old and new!!! Great Atmosphere!!!
Great staff and experience.
Good service and staff.
We've been coming here for years and they have always taken great care of our cats.
Fantastic service! They're very detailed about the issues and went above and beyond our expectations.
Great staff, short wait times.
My family has been with them for my entire life and I trust them. They did a wonderful job, when it came time to sending my little boy off to a better place. Thanks everyone, you are all pretty wonderful. I reccomend going to them for anything your fur-baby needs. ❤
Attention is extraordinary and my pet feels happy and confident. I highly recommend this amazing place!
Great staff and vets. Well laid out and they allowed us to visit our cat anytime who had to stay over for a couple of nights.
Very helpful with all questions and concerns from both the vet and the front desk. Taken two of my pets here now who were quite scared of the vet in the past, this one seems to make them a lot more comfortable.
Great staff, and a very welcoming facility.
I could not say enough about Dr. Andrea Pellegrino and the staff at Crestwood. They are all AMAZING. They got me in on the same day for an emergency surgery. My 7 month old cane corso had to get 6 inches of his intestines removed. She cares about these animals like they are her own. She kept me updated on ever step of this process. She even called me 2 days after his surgery asking how he is because she kept thinking about him. I will always recommend Crestwood. Thank you for saving my pups life! ❤️
Great service from nice, caring people. Always feel my pets are in great hands there.
Always great service. Very trustworthy and friendly.
Kind and caring staff
Great veterinary clinic. The staff is always nice, you can tell the love animals. The prices are very reasonable as well.
Top level vets
The epitome of hard working, caring people that want only the best for your pet. My dog has had multiple knee surgeries at Crestwood as well as physiotherapy and it is the staff that makes all the difference. They take the time to explain everything, answer any and all questions and regularly go above and beyond. I honestly could not picture going anywhere else. I love Crestwood for everything they have done, both for me and my dog. Shoutout to Dr. Andrea for everything she has done for me and Gonzo ❤
I have been going to this vet for a few years, actually both my niece and I take our cats. The last check up, they clipped my cat's nails for free. I go a couple of weeks ago and they charged me $26.25. I was dumbfounded and appalled. Needless to say, I no longer use them. quite a disappointment to say the very least!!!!!
Great experience with all the vets here for our Malamute.
Prices are not bad, not crazy about the service from the vets tho...unless your lucky enough to get Mary.
Helpful staff busy and efficient. Dr. Scott is an excellent orthopaedic surgeon gave our puppy a second chance
The best vet in the city, I've been going here for years. Dr. Doug is the best, so compassionate and amazing with my fearful dogs. The care we receive from him is truly above and beyond, I can't put into words how thankful we are.
Wonderful vet!
Very personable, professional people.
My Norwegian Elkhound has had two TPLO ( torn ACL) surgeries there and both time he came home in good shape and is recovering quickly. Friendly staff, well organised, send reminder before the appointment and they follow up after the surgery.
I also have a great experience with the staff here and they take great care of our dog. There support after our dogs surgery was fantastic - especially when she pulled out a few stitches. They were very accommodating to finding a solution for us, including having me send a photo of the stitches to decide of I had to bring her in or not.
They have been great to me and my cat. They are quick with booking appointments and make sure you have full knowledge of whats going on with your pet ^_^
Dr Mary Machum and her colleagues are amazing. We have been taking our pets here for over 20 years. They are quick to get us in when we have a problem. They are also great at explaining all the treatment options thoroughly. If you are looking for a place that will offer the highest customer service and care this is your office. Thank you for taking such great care of our fur babies!!!!!
Wonderful, caring, and knowledgeable staff.
Great service ,nice people and great with the animals
We love Crestwood because they genuinely care about our dog. I especially love how transparent they are about prices - nothing is done before informing me of the cost beforehand. Thank you so much! ????
Good morning the staff is helpful doctor's very helpful advice and understanding the clinic is very well kept clean and safe for pets
My dogs are fantastic here
Friendly environment
Amazing place!!
Great clinic. Very nice and knowledgeable.
Very caring and compassionate.
The renovated space is large, open, and beautiful! Staff are fantastic, location is convenient, and it is a welcoming place to come to every time.
Years after my negative experience here they are still exercising undue care and attention in their reproduction services. They are referring to days instead of hours on their website. Ovulation 18.0-26.0 nmol/L Repeat blood work in 24-48 days
Dr Heffelfinger and all of the staff are very kind and professional. This practice has taken great care of my guinea pigs. They were incredibly compassionate when I had to put down my pig Ruby. It's very clear that everyone who works at this clinic loves animals and cares for their clients.
Dr. Todd Scott is the most amazing human being!!!! I have a new puppy who isn't doing well. He spent time with me to help me understand the prognosis and really understood and supported my emotions at this difficult time. I could not have asked for a better person. He is a gift. Thank you.
Expensive
Hi My name is Molly and I asked my Mommy to take dictation for me cuz my paws hit too many keys at the same time, and besides I can't hold a pen. Whenever my Mom tells me we are going for a car ride to see Dr. Doug I wag and wag and wag my tail so hard that sometimes I fall over and I can't wait to get into my car seat. Well, ok that is until we pull into the parking lot and then it hits me! OH, OH the VET!. I start to shake and shed and babble while I get 'prompted' thru the door but you know what?, deep down inside I love Dr. Doug - he's my buddy. Even though I am a fraidy dog I know he is happy to see me and will takes really good care of me. My friends at the front desk (and even the ones behind that 'crazy swinging door') always say hi and I talk back. I'm pretty sure they love me as much as I love them. Tell your Mom and Dad you want to go to Crestwood - I promise they aresuper cool! Love, your friend Molly XX OO
Parents moved from BC and they said it was better than their small town vet
I was not a current client and called with an urgent issue and they fit me in in 1.5 hours. The whole appointment was very efficient but the vet did not make me feel rushed and like I could ask whatever I needed. I am planning to make crestwood my regular vet after this great experience.
Excellent care and service.
Doctor Todd Scott is amazing. My 13 year old Jug had two mast cell tumours removed here and Dr. Scott was very positive and confident about the procedure, myself and my dog felt extremely well taken care of. I had gone to one specialist and two other vets before Crestwood and am super glad I did my research. Choose Crestwood for your furry family members! Thanks again to you and your amazing staff <3
The best vet I have ever been to Period. Very caring, very knowledgeable and very understanding. Had to get a TPLO surgery for my dog and he is doing incredibly. All the staff are great and you can see that they really care. I would recommend to anyone for any pet health concern.
Friendly and welcoming staff
The staff are very caring & Dr Scott is an excellent vet. Best vet clinic I've been to
When our puppy, Pippin, displayed extreme signs of anxiety at puppy classes, the trainer recommended we take our her to see Dr. Kristie Smith, and I’m so glad we did! She listened intently to our concerns and immediately struck up a rapport with Pip, which put us at ease. Dr. Smith determined a more natural remedy approach (combined with deference training) would be suitable to try and help Pippin with her anxiety, and since then we have seen an improvement in her behaviour, which will hopefully continue! We had previously taken Pippin to a different vet, but since we had such a positive experience we will now be taking her to see Dr. Smith for any future needs. If you’re looking for a vet, look no further!
Great services and great cares. Highly recommend Dr. Doug.
great staff who were very friendly and helpful and helped explain carefully
I woke up on morning, and my 18 year old male pom had died in his sleep. I was deviated. They held a space for me in the day, so that I didn't have to wait. It was really hard to leave him, but I knew his remains would be handled with the same love and care we gave him all his life. You are all amazing. Thank you for all of your hard work, and compassion.
Fabulous vets with excellent knowledge. Very supportive and they thoroughly explain options. Highly recommend
Stem cell therapy and TPLO surgery on my puppy. Great surgeon and staff. Great followup support
We love the staff - thoughtful, compassionate and very capable care. Awesome adaptations with our fearful pup. Impressive in-house diagnostic equipment means more immediate test results and no need to refer to other clinics for testing. Great clinic!
Expensive
- Friendly helpful staff - Amazing doctors! I drive from Leduc just to ensure my pooch has the best care possible. Saved me a ton of money and grief too! Can't say thank you enough!
A little pricier than some other local vets.
Everyone is so friendly and helpful here, really great clinic. Especially the rehab department. Reggie LOVES coming in to see Amy! Thank you SO much for helping Reggie through his recovery, we couldn't have done it without all of you!
The staff at the clinic were very helpful and kind. They had a caring and compassionate nature for the animals that came into the clinic and provided a very welcoming atmosphere. The vet personally contacted me about the results of my dog's blood work and it was much sooner than anticipated. They provided amazing service and I would highly recommend them.
Nice new and clean place. Staff is great and the vets are awesome. So kind and caring towards my dog
The staff are friendly, the vet was awesome, the prices are great! They made my puppies first vet visit enjoyable. Knowledgeable with yorkies!
This vet hospital (specifically Andrea) is amazing. The care and concern they provide your pet is another level. I went there a few months ago to do stem cell therapy for my ailing dog and although he wasn't a good candidate for the therapy the amount of time and effort and care Andrea provided my dog Bloo was unbelievable. I am very grateful for her insight and would recommend Crestwood to everyone.
Great doctors
Always kind compassionate care and attention is give the us and Ruby. Thanks so very much.
Absolutely excellent place. Great people, great service, who really care. Love going there.
Very caring and thorough
I live in the US, but I have been to this hospital twice and found the staff to be exceptionally knowledgeable, professional, and friendly. They care for and want the best for their patients and clients.
Wounderful people and very nice place. My big baby (large breed dog) got treated very well, I am sure he enjoyed all the pets! Very knowledgeable doctor and staff
Left Crestwood due to too many mistakes by the staff, like misreading dosages or charging three times the amount I was supposed to pay. I liked the vet, but with everyone else being incredibly unsafe with my elderly dog I just couldn't stay.
There are not enough wonderful words to describe the professionalism, compassion and overall kindness that the team at Crestwood veterinary clinic showed us yesterday. Beginning with Jodi at the front desk,who is one of the kindest and most compassionate people I’ve met in a long time, to the technicians and of course Veterinarians at this clinic. Everyone took care of our little girl as if she was there own. Thank you from the bottom of our hearts. Al & Reena
Dr Mary takes such fabulous care of my dog and there is no "upselling". She always tells me like it is.
Amazing experience, they got my sick puppy in immediately, were quick and took into consideration his anxiety. Vet made a follow up call a few days later to check in. Were super affordable and they offer direct billing through trupanion pet insurance. Very impressed they will be our go to clinic from now on.
My little guy was bit at the dog park in Laurier. I drove him to the clinic and they were so diligent in trying to save him. The Vets and staff were so kind. I am making this clinic mine now. Thank you :)
The vets at Crestwood have been taking great care of my pets for over 10 years. Caring, respectful, smart people who love helping animals!
We just love Crestwood Centre. It has been a wonderful experience for both of our dogs. Bozley who passed away 4 years ago and they were awesome with us. Now on Saturday October 29th our Tika-Marie passed away and they were so good to us. It was so hard to say bye to our little girl but we know she is with Bozley playing again and Nannie Hawirko is cuddling them both. Big hug to Tikka's Dr Lisa who gave her hugs and cuddles when we would come for appointments and all of her advice with Tika's illness. We will miss all of you as now we are going to have no pets until the time is right again. HUGS to this wonderful place!!
Great staff. Great service!
Great place for repro work.
They are such a great group of people that work there, from the vets, to the techs, to the front end staff. Awesome people, and they take brilliant care of my cats. So highly recommended.
Professional and friendly the best
Staff is very friendly and professional, my visit here was unfortunately not a happy one but every staff member I interacted with made the whole ordeal a little easier. I would definitely recommend coming here for your pets
Great people and excellent facilitt
Great care of my pupper. Willing to take time to get to know me and my pet. Great treatment of owner and pet. Gives great information before and after treatment. Overall loving the staff and the facility.
Love this clinic, they're so good with my dog and always willing to listen to my questions and provide answers without rushing us through.
Staff very friendly and helpful and great with advice on what you need . I would recommend this place for anyone who needs great care for family pet members.
I have a very agitated cat and I've been to multiple vets over the last 6 months. Unfortunately for both my cat and my wallet, this has caused me to continue to have to pay for assessments without getting a proper diagnosis because there is no calming him down. Today I called in a panic after I noticed my cat having issues walking down the stairs (what seems like a progressive injury/illness). Not only did they get me in right away (and I know this wasn't easy because they lobby was full when I got there) but they had one of the owners address our concerns because they knew of our history trying to diagnose the problem. He spent the time it took to just sit in the room and give my cat the time to get comfortable with him and his surroundings. (After and through multiple swipes and hisses!) Even through this though we were still not able to get a full diagnosis at this time due to his extreme agitation, we came up with a plan on how to approach dealing with this properly moving forward. I was given instructions on what to watch for and report, and a small sedative for when we need to come back for further analysis. While this behaviour might not seem unusual to some, I found their customer service to be beyond any expectation. Their focus and determination to help me deserves 10 stars, I'm disappointed I'm stuck giving them only 5. What I hope this review does is give that person out there reading this the confidence to overcome any apprehension of bringing your loved one to this Centre. You will be treated with grace, professionalism and beyond that leave feeling like they've cared for your animal like it was one of their own.
Very unhelpful. Called them on a Wednesday to inquire about a teeth cleaning appt. Had our dog's last month check-up and dental estimate from a different vet emailed over and didn't hear back. Called back, was kept on hold for ten minutes, other people picked up the call and put me back on hold (everyone sounded flustered) and they said there estimate is actually 700 more than the one we sent over from Whitemud Vet and they aren't able to email me a breakdown of the costs, asked me to drive over to pick up the copy of the estimate. How inconvenient. I'll stay with my current vet, thanks.
We trust Dr. Scott 100%. Wouldn't ever go anywhere else with our Doggos.
All the Dr's and the Staff deserve this 5 star rating!
We have been going to this Veterinarian for 20+ years. They have the best staff and doctors in my opinion. A few of the staff members have been there the entire time we have been using their services. That speaks volumes about how this organization is operated. Top notch! Thank you for everything over the years!
Experienced people
It took me a long time to find a vet clinic that I trust and that I feel confident bringing my puppy to. I have had very positive experiences with all the staff ????
Very friendly and helpful with my cats! Would highly recommend
I took my 7 year old cat here to get vaccinated. The front desk was a little chaotic but I can understand they are extremely busy and there were some LARGE dogs in the area taking up space ???? the doctor was amazing, calm, and courteous the entire time. Thank you Erica ????
This place has been a staple for my family and our fur babies.... In the sadest of moments they manage to make it as easy as one can.... Shout out to the entire staff for everything they do on a daily basis. Couldn't think of a single bad thing to say about this place.
Dr Scott and Penny are amazing...as well as the front line staff are always nice
Staff were lovely. Considering why you’re there, (pretty sick fur baby), they go out of their way to help you.
Amazing Staff compassionate, knowledgeable & friendly.
Very professional. They look after my sidekick really well.
Friendly, helpful, and supportive.
Terrific service! Wonderful staff!
Verry friendly welcoming clinic I'm sure Padraig enjoyed the visit ????
I have been taking my dog here for the past 4 years and have always had a very positive experience in dealing with the staff and vets. Very professional group of people! I would highly recommend this vet clinic to anyone!!!
Dr Mary Machum, the other Dr’s and all of the staff at Crestwood are beyond awesome. Kind, caring, friendly with empathy to spare they have been there for us during the most trying times, like yesterday when we had to say good-bye to our old rescue pup, Mocha. Over the decades they have looked after all of our ‘fur baby’ cats and dogs exceptionally well. I just wanted to send a shout out to them and suggest to anyone reading this that if you need to find a Veterinarian to look after your ‘fur baby’ you will not go wrong here.
We have a lot of dogs... We ended up going to Crestwood on our kennels recommendation due to a particular injury one of our dogs had. Now we take all of our dogs here. They have blown me away for a city Vet. Their prices aren't unreasonable, their clinic is super well run and efficient. The staff are very pleasant, the veterinarians are incredibly skilled and honest. Not the normal let's run every test I can think of before I'll say anything... We have not had good experiences at most vets in Edmonton. They were all typical larger scale clinics that charge insane markups on products and services to a sickening degree. I mean come on $54 for a simple plastic dog cone really Guardian? I used to take our dogs all the way out to a small place in Morinville just to get reasonable prices and honest opinions. Now we don't have to. Thanks Crestwood. Stay real. Please...
They are the absolute best!! I never take any of my kitties anywhere else.
Alison, We would like to apologize for your last experience in our clinic as it seemed disappointing to you. Our prophy price (dental cleaning) is set out to match the ABVMA price guidelines that each clinic is issued annually. Although it may seem expensive, our prophy price includes a full dental examination; ultrasonic scaling and cleaning of your pet's teeth; and polishing. This price also includes intravenous fluids and preanesthetic bloodwork prior to the dental procedure as well as the anesthetic required to perform the cleaning. We also ensure a veterinarian calls each pet owner if there are any diseased or damaged teeth that need to be extracted and will provide an estimate at this time. If there is anything else that we can do for you, please do not hesitate to let us know.
Kind and knowledgeable Vets. Outstanding service.
Great place! I brought my two ferrets here and the vet who looked them over gave me lots of info. Even before I got my ferrets and I emailed them asking questions they were more than happy to help and gave me lots of tips. Their prices for exotic pets were a lot better than most of the places I looked into as well. I will definitely be taking my ferrets back here for their yearly shots and checkups!
We love our vet! They always take wonderful care of our dog. The atmosphere is welcoming, the staff is friendly, and all the vets are all so knowledgeable and they truly care about each and every animal they treat. So happy we found them ☺️
Very friendly people
I can't say enough about Doug and the entire team at Crestwood. Kind, compassionate, and absolutely world class service. We've had five dogs total and every one has gone to Crestwood
Crestwood vet is amazing! I had so many bad experiences with other vets in the city before I found them. Other places always seem like they are trying to get you to pay more, or buy more things, but Crestwood just does what needs to be done! The vets are extremely nice, and it genuinely seems like they care about your animals. Even after working all day she was still as friendly as ever, and very good with my dog. They always seem very open to answering any questions or concerns, even the ones that seem silly. Great place! I recommend to everyone!
I can't thank Crestwood enough for all the help they continue to give us and our fur-baby! We have had numerous health complications with our Great Dane and they are always working tirelessly to help solve any health scare we have. Our vet, Dr. Todd Scott, has been a lifesaver to our Great Dane and even in a busy schedule, he always makes time for us. They are an amazing team; all the ladies up front are so kind and understanding of pets needs. I'm fully-confident in this team and their knowledge. I highly recommend Crestwood Vet.
Great professional and friendly staff! Was able to take my poor boy in on short notice and they fixed him up promptly! Thank you again!
This Veterinary clinic is very professional, the staff very helpful, the animals are comfortable in their environment.
Love this clinic.
Professional. High level of expertise and competency.
I have nothing but good comments to say about the office and the doctors. The extra effort they put in to help us is incredible. After months of uncertainty at a different vet, the doctor here was able to give us some straight answers and we can't appreciate that enough. I hope in time we will be able to visit under better circumstance.
Brought my dog in last minute after he went on a solo adventure and got hurt. They were quick and thorough and treated my dumb boy (haha) very well
Wonderful clinic and staff!
Always gentle and patient The staff is fantastic
First visit here as I had some serious concerns with the health of my pet the my old vet wasn't getting around to diagnosing, as well my old vet kept recommending the popular brand name corn based food I believe was making my boy sick. The vet here at Crestwood discovered right away my boy had a serious heart murmur. So glad I came here-that wasn't even noticed by my old vet. Thank you!
Helped me through a pet crisis and very helpful with everything.
My work dogs love this place
Everyone is do friendly and they really care about the animals.
Kind staff, very helpful over the phone and fair priced
I was referred to clinic via a co-worker. I couldn't be happier with Crestwood! I highly recommend this clinic to anyone! They do an amazing job making you and your pet feel taken care of!
I live in Yellowknife and needed to travel down south for my dog to have TPLO surgery. The second I spoke with Jody I knew this was the right vet choice for us. She was helpful, knowledgable and compassionate to my unique situation. She shared stories about her own dog and made me feel really comfortable about the well being of my dog. I am so happy that I chose to use Crestwood and Dr. Scott for my dogs surgery. I would recommend this centre to anyone looking for amazing customer service and vet care. Thank you for giving my dog the treatment he deserves. You are all great!
Best vets in the city and amazing friendly support staff!
Went here because Lynnwood was closed down. Staff was friendly and the doctor was good, clean place too. Decent hours for the working man to get your animal in without missing work too. I was quoted $600 for my cats' teeth cleaning (no extractions, just for cleaning and anesthetic.) They told me I'd likely be back when I said I'd shop around. I phoned another place and was quoted $250 for the same service, first place I called too. I think it goes without saying that I won't return for the price I was quoted for a routine procedure.
Great experience as always.
Friendly and helpful
My son has been bringing his Akita to Dr. Scott for 11 years! The staff and Dr. Scott are absolutely fabulous!!! Dr. Scott was also instrumental for myself to get a rescue puppy! Taking time out of his busy day to make that call to assist me! That says a lot of his care and concern and most of all his kindness! Staff and Dr. Scott are so kind, caring, compassionate people. Always understanding and accommodating. This clinic, and Dr. Scott are a godsend! Soon my "Annabelle" will become a proud member of this clinic of excellent quality care! They have a great team at Crestwood!
They always Treat my girl great. And they don't try to talk you into a million unnecessary tests.
Dr Scott and the staff are the best, in both in their competence and genuine caring of your pet.
Very happy with the service we received and all the staff is so caring.
Only vet clinic I or my family have taken our pets to over 30 some years, great knowledge base and fantastic vets!
Dr. Doug and the staff there are amazing, and you can tell how much they really care for you and your family members.
Dr. Doug and the staff there are amazing, and you can tell how much they really care for you and your family members.
We can not say thank you enough to all the caring and compassionate staff at crestwood! Todd and Doug are two of the best vets I've ever met. Dr. Gruber' keen eye caught a tumor in my dog before it ruptured in an xray for an unrelated problem. The front end staff are the nicest ladies you will ever meet. Having chiropractor and physio services in house is greatly appreciated for managing my arthritic dog! You can't go wrong bringing your animal to this clinic.
Had sent an email from the website still waiting to hear back..... it was sent 2 days ago.....
I have been going to Crestwood for 10 + years with our fur babies. I have to say they have the best staff, they are so polite and caring and always greeting you when you come in the building. I love Dr. Doug he is the most compassionate and caring Vet. He goes above and beyond by calling to see how our dog or dogs are doing and calling the pharmacy for a prescriptions if needed. If its a emergency they never turn us down and always find a way for us to see a Doctor. When it came to my daughters silver Lab Dr. Doug tried every thing he could for him and when it came time we had to euthanize him they were so caring and let us take our time to say our goodbyes even though they were so busy. I have to say Crestwood is the best place if you want the best care for your pets. Thank you so much for all you do. Jeanette Olson
We had to say good bye to our furry friend and the care and compassion was beyond expectations. Thank you.
Fantastic staff!!! They really care about your pets!!
Excellent care ... wonderful staff
They are reasonably priced and caring and thought
Pricey but excellent animal care
Great staff amazing doctors who know how to take the worry out of a vet visit
This place is amazing not our regular vet but we will be back!! the staff 5stars!! They assisted us through a difficult decision of our 12yr old bull mastiff who had cancer. We can not thank them enough!! They were accommodating truly cared and made us feel comfortable! R.i.p Bossko ????
Cordial staff & compassionate care.
Put down my dog Phoebe yesterday most compassionate vet service I've been at thank you
All of the staff are friendly, helpful and professional. I was referred here as my dog needed a special surgery that they offer. The before and aftercare has been amazing. I have been so pleased with all of the care that I have considered switching to this clinic going forward.
Lovely clinic. Staff is always pleasant and caring.
I love this place. My cat recently became a diabetic. They were awesome. Fred is 14 and happy as ever. Very nice staff. Tim, Edmonton Last week was Fred's last. He lost his battle with diabetes. I had to put him down. The people here are awesome. Very kind and compassionate. Fred's vet Dr. Lisa Gruber is a wonderful vet. I rescued another older cat named Leon. I will definitely be taking Leon there. :-)
Awesome staff and awesome doctors. They are very professional, reliable and excellent attitude. Also the clinic is very well organized.
Just to say a big “Thank You” to Dr. Heffelfinger & staff, for the kind, gentle and compassionate care given to my wonderful cat “Whisper”, who was nearing the end of her life ( 17 years! ) due to aging and medical issues. Dr. Heffelfinger was very gentle with her ( she was frail ) and administered a little ear medication as a palliative for an irritation. Whisper passed in my arms a day later...very tough for me!! I did give her the best life I could and I feel lucky that the doctor was understanding and empathetic with the whole situation. Again, I thank you!
Quick, efficient and professional.
Caring
I have been using the services of Crestwood for many years and a number of pets and highly recommend their services.
Great attentive service for our pups. Nice environment and good free parking.
My dog sees Dr. Jennifer Webster for chiropractic and it has made a world of difference in her movement!! My girl is 15 and a half and plays and runs and jumps around again because of Dr. Jennifer!! We love her!!
What a great staff! Very accommodating to the urgency of my pet's situation, worked us in on an extremely busy day which was very much appreciated! Very clean office with professional staff. Great set up... Good work guys. Toby thanks you.
Awesome staff
I went to see Dr. Scott after I received a recommendation for a very expensive surgery and diagnostic quote. The recommended options were quoted at $4500.00. When Dr Scott took his own X-rays there was no evidence of a fracture so obviously no need for a surgery. The level of care was superb and there was no expensive up-sell that has become so common with the clinics these days. At the end of the day, I got great care for a reasonable price and left feeling I had provided the right level of care for my friend! Thanks Dr. Scott
Awesome clinic with super sweet staff. I've dealt with three of the vets and they're all amazing. I adopted the sweetest one eyed cat from a shelter, she had upper resp but they assured me I just needed to finish her antibiotic pack and she would be good to go. Turned out her whole head was one big infection and she was at risk of losing at least one ear. Dr. Watts and Dr. Adams worked with me to get her healthy despite her gastro problems with meds. She's doing amazing now. I can't recommend them enough.
Dr. Scott is the Best Vet in Edmonton. I would refer him to everyone.Very knowledgeable and well priced. If you have issues with your dog, he can fix your pup up.
Love everyone at Crestwood. As soon as I walk in the front door, I feel well looked after and in great care. ❤️❤️❤️❤️❤️
Just brought my dog for the first time to this place. The vet (Dr Book) if that's who she was (never introduced herself so I'm not sure) was useless. When she came in to the exam room, my dog was barking at her. Instead of speaking to her or even getting down to the dogs level, she(dr) backed herself into the corner. At no time did she try to speak to her or calm her in any way. The dog was obviously scared but nothing was initiated to try and calm her fears. Basically told me she couldn't examine her unless she was sedated or muzzled. Let me make it clear my dog NEVER barred her teeth or snarled in any way whatsoever. She was barking, that's it. I will also point out that she never barked in the front office at the staff or people waiting while we were waiting to go into the exam room nor did she bark at anyone while we were leaving. This vet is in the wrong profession in my opinion. I have been to many vets over the years who have always spoken to my animals to calm them and reassure them if they were anxious especially when first meeting them! I can't speak for the rest of the vets at this practice but I definitely wouldn't recommend Dr Book to anyone. I could not trust her with the health of my pet based on her total lack of care.
Great veterinarians and the reception staff are very helpful and reliable.
Crestwood is always accommodating and efficient. All the staff are great with my giant breed dog and they're even so helpful over the phone when you call. All the doctors really listen to your concerns and take the time to explain the cause and treatment. They're well worth the 40km trip!
They have the best care for all pets and compassionate staff.
Awesome! Highly recommend 5/5
Had to take my 20year old friend In and had to put him down they said they'd do paw prints and send to me as requested an never received them an no one has answers or cared so I highly recommend going to another place that can better care for your animals
I was first impressed by Dr Scott, when bringing our Miss Emma, to Penny for therapy, he saw Emma several times as Penny consulted with him basically given "M" a full exam; no charge. He has tru the years surprised me several times in the best of ways, and again today. Prior to Dr Scott, we had some very horrible experiences with vets, Emma suffered much to much, most were out to take as much $ as possible from you, not what would be best for your pet. Dr Scott, cares, is honest, he is for what's best for your pet, if there's a simple solution he'll tell you. Thank You Dr Scott.
We started taking our 2 dogs to Crestwood when we moved here a year ago. The vet we saw, was really evasive. Getting any information out of him was like pulling teeth. It's as if I had to be the professional and ask him to confirm things: is his weight okay, are his teeth okay, information that should have been offered freely. I figured I would try a different vet at the same clinic, since this clinic was recommended by a local breeder. But no, same evasive lack of information. I also had to get some paper work completed for a patella examination because our one dog is on stud contract. The receptionist didn't even know what a patella was. The receptionist told me it would be a separate examination. When I told our breeder this, she was dumbfounded, it's just an exam of the patella (knee). Most recently, our other dog had haemorrhagic gastroenteritis, which is an emergency situation, and they refused to see her because they were full. They obviously don't care about the animals they treat, they just care about the payment of the final bill. The vets are cold and unhelpful and the receptionists are useless. I've asked them to forward bloodwork results to our new vet, and they still haven't done it. So disappointed in Crestwood.
Loved this clinic(veterinarians) In the past year too many errors by front end staff re: payment. Clerks here at least one especially do not seem to understand she does not own company. We had many rescue cats 8 all seen in this clinic. We paid always as services rendered. For some reason without owners knowledge staff kept sending out statements and unprofessional letters requesting more money?When asking for clarification told by same rude clerk "Just pay it"? We as clients had to do all fact finding and a lab and distributor once again had to explain to this clinic that this bill was settled? First time in 20 years we encountered this! Expensive enough without double billing!
Great team of veterinary professionals!
The staff at Crestwood were friendly and helpful.
I don't trust any other vet clinic with my fur baby but this place, very nice staff.
The staff here are amazing. Both vets we have seen are incredibly professional and kind. During the COVID 19 pandemic, our groomer was closed. I asked the vet where I could go to get my dogs nails trimmed and without hesitation he offered to trim them. I have nothing but good things to say about this place.
Can't say enough about this clinic, fit our dog in their schedule after he downed a BBQ skewer. High quality service, good prices and great staff.
Absolutely the best Vet in the City. They are kind, compassionate and go above and beyond, to make sure you and your fur babies are very well taken care of. Dr. Scott is amazing. I would never go anywhere else.
Excellent Vets &Staff friendly and helpful
Great doctors! Been going here for years :)
This clinic offered the best experience to me. The front desk was very nice and helpful, gave our lil Jacob a treat bag on the way out. Doctor Scott was amazing, thorough, earnestly cared, and found what 3 other doctors couldn't. I'm a loyal client after our first visit with them. These people care!
Very good visit. Dr Scott sure was great at showing and explaining the surgery. Great experience
Great, kind vets. Front desk staff are less kind and helpful
Amazing staff
Very friendly and helpful staff
Very caring staff.
They are very professional and understand to the problems your pet has. There prices are very good too.
Love this place. Been going for years and they always do an amazing job caring for my dogs. The receptionist are a pleasure to talk to and the doctors are great. Highly recommend this place!
We see Andrea and she is amazing we have a Great Dane who is one with kidney issues and we have had nothing but positive things to say about this clean and organized establishment. Would recommend for large breeds also, it is a little busy sometimes in the waiting room but the staff is more than accommodating.
From the girls at the front desk, to our appointment with Doug, it was a 5 star experience.
Excellent care.
Everyone that works here is so nice and friendly to you and your animals! All the front staff love every animal that comes in. I've brought my puppy here a few times and she's always treated so well and honestly loves going to the vet. I cannot recommend this place more!
Newly renovated front entrance and new exam rooms coming soon. Karen Jodi and Joanne at the front end are the greatest. Open late during the week and open on Sat.
Good services
Great service.
Sadly I have to buy tyriod tab pills for my dog's condition. The price of the pills at this location has doubled in 2 years. 70 dollars to 136. Gotta pay for those renos. Go somewhere else. You're just a number to the clinic. A phone #.
The team at Crestwood is absolutely outstanding. Their genuine care for not only our pets but the people shine through in every visit.
I could not ask for better service or more caring veterinary staff than those at Crestwood Veterinary!
Unfortunately our dog Cooper needed TPLO on both legs over two years. He is back to running with no issues so a great success. The staff are very friendly, there were no delays, and they do care for both the owner and the animal. The fact that you can call and get answers while in rehab portion of recover was a great help. These operations are very costly, and I do question whether we should spend this money, but one less luxury is worth having Cooper well and happy.
staff are friendly and accomodating
We brought our Boston Terrier Abbie here about 5 years ago. After our previous vet did a surgery on both of her hind legs and it failed within 2 weeks so she couldn't walk at all. The other vet wouldn't do anything! ???? I did some research on the internet for the best orthopedic veterinarian I could find here in Edmonton. Also most importantly my family was looking for a vet that really cares for each animal that walks through the door. Not a clinic just looking for the profit at the end of the day. We finally found Todd Scott ???? Our dog has had countless number of surgeries trying to correct her knee issues and other concerns that have come up! Most veterinarians would run away scared and frustrated at this very rare special fur baby! Not Todd though; he always has kept his promise of never stop trying to help our precious fur baby. My family has never spent this much money for a very special dog. Honestly I can't thank this vet enough or be able to show just how thankful I am to know they were there. Crestwood makes it so easy and such a caring atmosphere; that you just enjoy going there! We've seen almost everyone there to Penny her Physiotherapist (maybe Abbie's favorite ????) reception (they are all so wonderful). We highly recommend this vet if you love your fur babies as much as us!
Staff is friendly and are good with my 3 cats. I have always gone there.
Very helpful and attentive.
Place is going downhill fast unfortunately. Wrong dosage on meds. Given a quote which had procedures left off of it. Then showed up to a bill increased by 50%. Was told 5 to 6 days for biopsy results. After 3 weeks i had to call and ask for them. And yet the staff chuckled at my comment about having to babysit them. When its clearly all on the animals owners to do as much research as possible before entering their front door. And be prepared for some of the highest prices in the area. No wonder the whole staff is all smiles... They do as little as possible and are clearly over-paid :( Very disappointed on many fronts :(
The best clinic ever with highly knowledgeable, professional, and friendly staff and veterinarians. I have been taking my pets here for over 20 years and would not even consider going anywhere else. Kind, compassionate, wonderful.
I have visited this clinic a few times and have had wonderful experiences with the veterinarians at this clinic. I was originally referred to this clinic by a vet in whitecourt who did a surgery on my dog that did not work. The vet told me that my dog would need another surgery. Crestwood ended up doing it and I had my reservations about another surgery on her especially because I did not like the vet at white court but Crestwood was an entire different experience. They were absolutely lovely, the vet eased all of my worries and I knew that my dog would be in great hands. I asked so many questions to this vet and they answered every single one in depth. Although the clinic was busy, I did not feel that they rushed through the appointment and they took the time and effort to make sure I felt comfortable before leaving. Fast forward to almost a year later and my dog is limping again since she happened to somehow overexert herself. I saw Dr. Andrea Pellegrino and by far, she is my favourite vet I've ever taken my dog to. She is extremely knowledgeable and you can tell by the way she treats your pet that she isn't a vet for the money but its because she has a genuine love for animals. She is the most gentle and kind I have ever seen a vet interact with my pet. What really impressed me was that she knew a lot about my dogs medical history just from memory and that says a lot because it shows she genuinely cares and has an interest in the well being of my dog. She is such a lovely vet and also very personable and my dog adores her as well. In fact, I accidentally left my wallet in the car so I walked out with my dog to get it and she really did not want to go in my car for some reason. Then when I walked back towards the vet after getting my wallet, my dog nearly ran towards the door to go back to the vet. My dog isn't particularly strange either but even she loves going to this clinic. I think that's all the proof you need that this vet clinic is great! Big thanks to all the staff here who take lovely care of my dog each and every time I bring her in, especially Dr. Pellegrino!
Very Profesional and clean great follow up care For your pets.
The best in the city. The staff are friendly, kind. And my dogs love going to visit.
Was seen by a new vet this time who seemed unwilling to help with anything. I brought her attention to a lesion on my dog's leg, she had no idea what it was and said to just keep an eye on it. I expressed that my dog has had issues with her anal glands before and had been scooting and licking them, vet wouldn't empty them. Didn't even offer to clip the nails. The staff was the same as usual, seemingly best friends with every person that came through the door, but standoffish and aloof to me. Definitely switching to a new vet.
I have been a loyal Crestwood client for decades - beginning back in the day when they did a lot of large animal (horses) work. Of late, their prices have just extended beyond my range. I like the people (most of the vets), but my disenchantment began with a $50 glance at a skin growth that was just a mole (in the examining room 3 minutes tops with Dr. Machum) and culminated with a $500+ estimate for teeth cleaning for a dog. After investigating the teeth cleaning options and finding I could get it done for less than half the price ($240) at the Spay Clinic (very good job, personable vet) and finding that I can also get routine vaccinations done there I think I'm done with Crestwood.
Always so great with both of my dogs.
I went to Crestwood for almost 4 years for anything I needed for my dogs. I only recently changed vets since moving to BC. The front desk people are amazing and the vets are even better. They always found a way to book me in for routine care even when they were busy. If I ever had an emergency I was able to be seen within hours of calling. My catahoula is a bit skeptical with new people and they always went above and beyond to make sure she was comfortable. It's clean, the staff are compassionate and the prices are fair for the quality of care my dogs received.
Everyone was kind, loving and the waiting room was clean! My puppers did not have any reservations at Crestwood Veterinary center, neither did I!
Great staff. Great service.
Really sweet caring people
Great care!
If you are looking for a vet that cares , and reasonably priced. This is the place to go with in Edmonton! Read others reviews, but I highly recommend this Veterinary clinic
Best vet in edmonton
Great vet.
All staff are very friendly and provide good care. We have been going here for years. The only downside is that the reception area is always chaotic and you will often have to wait 10+min to both check in and to pay for the visit afterwards.
Great customer service!
Amazing clinc with exceptional staff. Offers advanced treatments and procedures not found elsewhere. Dr Andrea and RVT Melissa have taken great care of my Border Collie Trigger. Highly recommend this clinic.
We have ferrets and Crestwood Veterinary is the BEST place to bring Ferrets. Dr. Doug is amazing with them and extremely knowledgeable. The whole team is very friendly.
Staff is friendly, welcoming and caring. The veterinarians listen carefully and offer well researched solutions. The facility is clean and neat, always. My dogs are treated very well, even when they accidentally do a nervous pee. I highly recommend Crestwood!
Lady working the desk was really rude and very abusive of her position
Nice staff, great facility with the latest and greatest in medical equipment
Excellent Dr's staff are friendly Dr.Todd Scott is an excellent vet he looks after both of my dogs
Dr.Scott and the rest of the team are amazing. Wouldn't take our pets anywhere else.
That Joanne, she's a keeper!
Wonderful caring people!
Excellent, knowledgeable staff.
We had to have our cat of 19 years put down today, and I have to say that this clinic is the best I have ever had to deal with. They were so compassionate and so very easy to deal with. There rates are far better than the other clinics we checked out. I do have to admit I read reviews prior to booking the appointment and I will be taking my dog there despite having a clinic up the road. I loved there attitude, they really seemed to care about the pets and explained it all prior to doing anything. They gave my husband & I time to grieve before leaving. I am not one for writing reviews but really had to share our experience with this clinic. Its not about money its about the animals. They took what we said and didn't offer to do more test before putting her down. It was heart wrenching but a good experience with them. UPDATE: we received a card in the mail today and I burst into tears. It was in some ways a sympathy card, but yet so much more. A lovely letter letting us know we did the right thing but also a foot print of kitty's was in the card. Signed by all the staff members. Totally floored me. Such awesome people. Thank you from the bottom of our hearts, we will treasure it forever. Deb & Larry Francis
To the entire Crestwood Team you are amazing and caring. Dr. Scott and Dr. Andrea have helped me out on several occasions with my fur babies and I am grateful for their dedication to help my and everyones pet. The team is always pleasant and very helpful. Thank you
Not surprised with the near 5 star rating. We were referred here by our local vet after our dog tore its cruciate 4 years ago. Just went back yesterday and still a very pleasant experience. The whole team is fabulous. Dr. Scott backs up his work and will make it right. Despite the cruciate repair not working and failing twice we ended up doing a third surgery (TPLO) which eventually did the trick. Dr. Scott only charged us for the TPLO despite doing 3 surgeries on our dog and we are so very grateful. I never feel taken advantage of here, Dr. Scott and his team take their time and always make time for questions and thorough explanations of the options. I wish we lived closer so we could go here all the time. Thank you Crestwood Vet, we really appreciate everything you have done for us. Keep up the good work!
Great animal care
They care, are friendly, good at what they do and very reasonable prices. Thank you for several years of great service through two of our dogs lives.
Awesome friendly Vets and saff
Great service
Very friendly staff and they do everything to make you and your pet comfortable.
Great customer service
Dr Ericka is a great vet. Staff are great too. Treat us very well.
I have been using Crestwood for about a decade now and they are amazing! The best care and super knowledgable staff no matter what service is required!
The vet we saw there was absolutely excellent the after care was not great
Great staff and environment. They're so accommodating.
We take our Italian Greyhounds there all the time. They even call us after the appointment to follow-up.
I came in last minute to get a health certificate for my dog as I was flying to mexico within the next couple days and they accommodated me greatly to make sure I was able to get the certificate in time. I have been taking my dog here for over 3 years and it is the best service I have experienced with any veterinarian clinic.
Wow, is this a friendly vet office! How do I give a rating of 6?
We had to put down our cat of 18 years, and they were so compassionate and caring. They made a hard time a little easier and we’re grateful to them!
I phoned and the answered my question.
Love all the techs and doctors. Good prices and great treatment of pets.
Took my fur baby there for surgery. Dr Scott and team were amazing. I would HIGHLY recommend them to anyone.
Excellent service, as always.
Best clinic I've been too. I drove down from Fort McMurray and it was worth the trip. they care about your pet and it shows
My wife and I had an issue with them and some misplaced results. They were extremely apologetic and acted quick to correct problem. I believe they've redeemed themselves and have gained our trust back. We will continue to use them as our family vet .
Worst vet. Much better options !