Reviews of Bow Valley Companion Animal Clinic (Veterinarian)

Patricia Lemieux

This is the place I always good it a great facilities and good employees

Beverly Forster

Great people, very compassionate.

Battleaxe Bakon

Very impressed with the quick service here! Thank you for all the help with Mouse

bentley barnes

Told me that I might not get insulin for my dog ,have to make an appointment for blood curve,my dog was just there last week,a couple times through summer as well,threatened of no insulin if I don't bring him in I asked if they would really not give my dog his insulin,,they said today if I don't book for next week they will not issue anymore,my dog was diagnosed with type 1 diabetes Dec2019,we have followed dosage ,dog is doing well ,his cataracts were even starting to clear up,early spring my dog was in for a blood curve,doc said to raise to 7 from 5,shortly after cataracts worsened ,dog groomer noticed both changes,after last weel they raised from 7 -8 .next day my dog started having uncontrolled urination.Big change in attitude in this practise last few months,always treat the staff with respect,but being threatened over and over has led me to end my association with this group.Will request records be sent,hopefully they can be professional enough to see that through.

Miranda Oostlander

Love this vet clinic!

Travis Augustin

Very welcoming, knowledgable, and friendly.

Chicky B

Very polite and empathetic staff.

Saskia Rose Perron-Jansen

Thank you Dr. Tetlock for the outstanding service you gave us in late July with our Indiana. Our 3 month old Border Collie got bit by a Rattlesnake nearby at the Dinosaur Provincial Park and the Bow Valley Vet Clinic helped us through this nightmarish situation flawlessly. Even if the emergency happened after hours, the Dr. met us within 10 minutes of calling to help us. Our puppy was loved & cared for, and I trusted them with her 100%. We even went back the next week for some vaccinations! I would definitely recommend this clinic to all dog owners in the area. :-)

Alejandra Garcia

they don't like my dog because is a pitbull.

Sandy Pierson

We have been using Bow Valley for over 30 years. All the vets we have seen are amazing. They care about my pet as much as I do. The staff are always friendly and get us in as quickly as possible. I recommend Bow Valley to everyone who is looking for a vet in Brooks.

Jennifer Pyle

I just moved to Brooks and was in need of a new vet. I tried another clinic but had a hard time getting an appointment to see a vet. So I called Bow Valley and I am so glad I did. I got an appointment right away and was treated so well. The vet was extremely kind and asked me questions about my cats history, he was happy to listen and spend time with me to understand everything going on. This was so incredible because my past experiences with vets were nothing like that, I always felt rushed and unimportant. Not at Bow Valley !!! I'm extremely happy to have found such a wonderful vet. Thank you Now Valley for your kindness and patience. I highly recommend ????????????

Jess

Loved the vet i took my cat too. The next day she was acting strangly so we called, they gave us some great tips and called us the next morning to make sure she was feeling better.

Samantha Plett

10 stars, saved my dog's life after coyotes ripped his throat open.

Jorgen von stein

After repeatedly questioning the Tech and the Vet. neither did explain the details about how running the same blood test again would diagnose the cause of our pet's anemia. They did offer to refer us to Calgary, but were also confident that the test would isolate the root issue so we didn't think we needed to. I had called to try and make a contingency plan since we wanted to be prepared to euthanize him at home if the test did not go well. They wouldn't pencil us in, but assured us that the on call Vet. would likely be able to do it if needed. In the end, the test we waited a week for failed to isolate the root issue, and the on call Vet was unavailable to make the house or clinic call. We missed our chance to pursue other diagnostics, treatments, or put our dying cat down peacefully. The small animal Vet was compassionate, kind, & apologetic after the fact, and the Livestock Vet stayed on the phone with us as our cat passed and gave us a needed break down of what was happening. - If pet owners ask for details, give them the details. Owners need the information early in order to make informed decisions about their animal's care. Pet owners, if your pet is Anemic and they don't know the cause, don't wait, get your pet care in Calgary if you are willing to pay for peace of mind. The 3 Vets in town only have the same basic care options, and you do not have the time to wait for a potentially ambiguous answer.

Ronel Lupango

The staff are very friendly. The vets make sure to check my puppy everytime he was due for his puppy vaccines. One vet gave him plenty of treats. My pup doesn't mind going to the vet. He's healthy!

Joyce Maitland

Wonderful and compassionate staff, all of whom show great concern for the well-being of your pets at all stages of their lives.

Bob Tomasta

Always great service

Lori Walsh

They are a great team! My dogs and cat have had nothing but great service. The staff are great at explaining your options for treatments!

Darcy Forster

Always have great service and great vets. My vet of choice for past years.

Melanie McKay

Great vet clinic with better prices than I'm used to. I've been in temporarily in Brooks for 8 months and started buying food here a few months in. Their prices are lower than what I get in Lethbridge, which isn't very surprising as Lethbridge has a reputation for the highest vet pricing, but it was a welcome savings during my time here. I also took one pet in for her annual check up & vaccines, and also needed to do a tooth extraction. Their service and care were excellent! I decided to book check ups & vaccines for 2 other pets immediately prior to my return to Lethbridge. I'd rather pay less to do it here, than pay more a week later to do it in Lethbridge. I highly recommend this clinic!????

candice yockey

Help us with our puppy that passed away. Thanks for being there in our time of need.????

Carol Breakell

Best Vet clinic and staff. Very caring. Follow up after procedures. Reminder for annual check ups.

Steve Dustin

Very pleasant people to deal with.

Duane Dennis

The best vet's I've been lucky to find.they are very professional and sympathetic as well

Teresa Klassen

All staff were friendly, helpful and considerate! Very clean and professional service! They truly care for all animals! Thank you for your service!

David Hurst

Great place for your pets.

Malaina Dyck

Great vets and technicians, front end staff very welcoming. Never worry about my furbabies when they need to see the vet and go to Bow Valley Vet.

Sherry Gibson

Amazing people love taking my animals here. I know that they are well taken care of thank you❤

Mario Bertin

My beautiful good girl was hit by a thug with bottle of vodka and it split her head open and show up at the clinic and all the negative thoughts left me cause i knew she be in good hand thank a million . Now she just her old self again and for that I'm very thankful for bow Valley vet clinic

Daniel Heck

Dr. Candy Stables and her staff are the most professional, sympathetic and very approachable people you will ever deal with. I have been using Bow Valley since the early 90's and have never had any issues arise that they could not handle. My family and lots of friends go to Bow Valley. I have never heard a bad word said about Dr. Candy or her well educated crew either. I would give Dr. Candy a 10+ if the scale went that high. I also would recommend Bow Valley for anyone who has an issue with their pets or farm animals. They can do it all, big or small! One more thing, they always meet you with a smile on their faces or a systematic shoulder, should that be the case. Highly recommended.

Nicole Lalonde

Although we lost our pet, the clinic did try to provide the best service that they were able. Unfortunately, they do not have the resources to provide certain tests that could have helped us be more decisive. In the case of our cat, it was unfortunate that we weren't able to find out what was causing his anemia, and because he went into such a quick decline, we were unable to make the call we needed in order to ease his passing. However, this is not the fault of the clinic, as all of the clinics in the area have the same issue. I wish that Brooks could offer better emergency vet care, for when our cat was passing we could do little to help him except hold him. None of the on-call vets were available as they were answering calls out of town. To be fair, they may not have been able to make it in time anyways. However, what they're lacking in services, they make up for in compassion. I will be eternally grateful for how they helped guide us in our cat's final moments. The on-call vet stayed on the phone with me and walked me through what was happening, so I could do what I could to comfort my cat, and gently advised us on what to do after our cat passed. While I wish we could have done more, it made the experience a bit less chaotic and traumatic. We were able to be more responsive, focused, and prioritize what needed to be done. Thank you for doing what you could to help us, and for your kindness throughout. It made a world of difference - especially afterwards when I was still trying to come to terms with what happened. While I wish we could have done more, we did what we could, and that brings at least some comfort.

Larry Harris

One of the best Vet experiences we have ever had. These people were amazing. We have just adopted a rescue dog and this was his first trip to the vet. He was nervous and so were we. The staff at Bow Valley treated us so nice and professionally that the entire experience went very smoothly. Thank you so much Bow Valley, we will definitely be back!

Carrie Brenneis

Awesome Staff! :-)

Maurice Hayes

Very happy with the way they work

Devona Venne

The staff is awesome at Bow Valley Brooks, they are the best!! The service I get when I take my cat or dog is always above and beyond!! The prices are very reasonable as well as scheduling you in, wouldn’t take my pets anywhere else!! ????

Kevin Pittman

Great vet clinic. Vets are very knowledgeable in different species of animals

joanne ferec

Candy is amazing and so loving to our dog. I feel confident Ginger will always get the best of care while she's there. Thank you sincerely!

Rozaina Krause

Great attention and very good job. We have been taking our pet for a while to the clinic, and we are always satisfied.

Tricia Anhorn

Very friendly, good service, very knowledgable

Gregory Valerian

Great clean place awesome environment great people great vet

Carol Hughes

Went in to weigh my dog. Staff was very helpful. Nice and clean.

Gordon Jose

Very

Sandra Lawrence

I've been going to this place ever since Marley was a pup he is 6 years old now and I never had any complaints with either of the people there it's a good place to go and get your dogs fixed

Carina Salvador

Front Desk are friendly and Veterinarians are giving detail information of what had happen to your pet. My pets treatment went well.

Brianne Hager

If I could give more stars I would! The whole staff were friendly, and knowledgeable. They put both me and my cat at ease. They treated him for an infection from a head wound. We saw Dr. George ,she was amazing the treatment was explained clearly and done quickly so we could be on our way. I highly recommend this vet. I will be taking all my animals here ; hopefully just for routine check ups from now on. I was sent home with 2 medications and the cost was very reasonable.

Kyle Augustin

They are always so friendly and helpful, not to mention knowledge, they are more then happy to answer questions regarding your animal's

Jake Giesbrecht

Excellent customer service