I wish I was able to give a higher rating, but unfortunately I'm not.
I applied to a program at ACC and was accepted in May 2021. The application process was fairly straightforward as was setting up my student account, but those are the only good experiences I've had.
Since then, I've tried dozens of times to register for specific courses within my program. Not a single time have any of the courses even appeared on the website. I've since found out courses only appear when there are open spaces - once full they vanish.
Communication with college staff has been abysmal. I've interacted with 4 separate people through calls and emails, and heard contradicting info from each. Some say the courses become available for registration on the 1st, the 10th, or the 15th of each month. Some say registration starts 1, 2, or 4 months before the course start. Some say I can mail in my registration, others say it can only be done online.
I am frequently re-directed to online help pages - despite me providing the exact same links in my original email messages and saying I've followed everything there.
I am not alone. I've spoken with many others in my field (child care) that have experienced the same or similar things. Many of us were accepted and never once had the chance to take a course. A number of others managed t take 1 or 2 courses, but have left the program, frustrated at being unable to register for more. A few were able to complete all the courses but in a much longer time than expected due to the terrible process.
I've completed 2 programs through Red River and never experienced these problems. The moment RRC offers an ECE management course I will be applying for it, as my impression of ACC is awful so far.