Reviews of North Shore Ford (University)

Peter Henderson

Have had my vehicle serviced here, staff is courteous, efficient and was pleasantly surprised at my bill each time. Prices were great

kevin clancy

Always a big concern when you have vehicle trouble and you are out of town. A local friend recommended this dealership and they did their best to solve my vehicle issue the same day. When their first attempt did not work and they found the root cause, they provided me with a free loaner for over night to get back to our friend's home out of town. They knew where I was headed and made sure the loaner was a 4wd to navigate the snow out of town. They got my vehicle repaired, nice vehicle wash, and found the gloves I had left in the waiting room the previous day and had them in the car waiting for me! Great customer service. Probably helped that they knew the friends I was visiting here in Elliot Lake.

Brian McFadyen

Friendly and efficient service, with a lot of patience explaining all the details appertaining to the vehicle, plus the after sales is excellent!

Jeff Yorke

Great service by Charlie and his crew during a recent visit! Volker Neth

Donna McMillan

service was great.....even washed and cleaned interior.......nice!

Juice 2001

You have to be careful when you order any parts there because they are antiquated in their order process and do not provide proper training. It cost me about $40.in shop charges at my garage just to find out that the part they ordered for my vehicle wasn't meant for the year. It is not a replaceable part on its own for my model year so they ordered the part for another model year. When I suggested they at least could give me a free oil change since it was their mistake, I was simply told " It doesn't work like that." I will not be dealing with them again since I am in other cities often enough. I didn't get the right part on at least one other occasion and will not be fooled again.!!!

Jessy Girard

Fantastic service

Barry Zettler

When I owned a Ford they helped me out a no charge help out great customer service they will get my next purchase .clean friendly place with good staff I found and the guy did not mind all the Tec q and a just shared his knowledge based on his advise I sold the truck to a junker I DON,t sell problems on to anyone it's not nice be honest tell them every thing ,part it out trade it .

D Guimond

Great car dealership

Sheryl Hanlon

Excellent service as always in purchasing car. No pressure or fuss, just efficient and easy transaction. Makes you feel like family!

Glenn Carson

Charlie and team are the best

joe andrade

The Ford Edge is a great vehicle for driving in the sudbury/Sault Ste. Marie area. It takes me everywhere that I want to go and has not failed me yet. The service at Ford is wonderful and they do a thorough job at cleaning the vehicle during a service. Wonderful work by the dealership

Volker Neth

Excellent service and team, Thanks Charlie