I am not here to give a negative image about this beautiful college. there is many positve points, for exemple the location and overall the science teachers are very good, specially in physics and math. I frankly posted a one star, because I just cannot stand the administration anymore. I had terrrrrrrrrrrrible service previously with the continuing education departement and the academic support service. I missed ONE TOTAL session, because of their lack of professionalism. I was given wrong information. not once or twice but this has happened three times up until now ( its only my first year ). I was provided with wrong information in regards to refund process, they just threw the ball to the finance departement and they ended up paying me a month later ( it was supposed to be in two business days as per them ). Thus, once I took an appointment to see an academic advisor over the phone on the begining of the winter session. the appointment was confirmed with date & time. As I am an adult who is a bit late in school, I was highly concerned in regards to my academic path, so I needed some advice/support. That day, I had to drive an hour to montreal at -40 degrees I remember, I had troubles finding parking at around 5pm ... then once there 30 minutes ahead of the appointment, I went to aware the lady at the counter of ( continuing education ) about my appointment, then she said . Oh sorry, it is not possible today, all the places are taken, come back during drop in hours :S ... seriously, for her it was kind of normal, she did not care at alllllll. I told her about he situation and she had NO empathy nor compassion, I was treated like a little kid who is misguided. She tried to reverse the situation on me, like I was hallucinating. Anyways that appointment was EXTREMELY important for me ... finaly I did not take any appointment. and ended up dropping.