We have the information of real people who buy the services of Aloft Calgary University (University) in Banff (Canada).
Nowadays the firm receives a rating of 4.3 stars over 5 and this score was based on 127 reviews.
You must have seen that the average score it has is positive, and it is based on a large number of reviews, so we can conclude that the rating is very reliable. If there are many people who bothered to give their score when they've done well, is that it works.
As you know, we don't usually bother to give opinions when they are positive and we usually do it only if we have had a problem or issue...
New hotel with modern appeal. Very friendly, helpful staff. We stayed at Aloft because of close proximity to Calgary Foothills Hospital. They offer a hospital rate as well. Excellent Indian restaurant on second floor, and you receive 10% …
The hotel is very clean and still looks brand new. Some parts did feel a bit dark and uninviting. The breakfast was perfect. The staff very friendly and polite. Wish we had the option to stream Netflix in the rooms.
Very clean, friendly staff and is in a great location and a full breakfast is included.
Boo: City construction right outside the parking lot. Damaged wallpaper on a wall in my room. Un-useable room safe. Slow-draining shower. …
Booked for two nights and only stayed one night due to an emergency. I spoke to the receptionist and I was assured I’ll get a day refund. Well that NEVER happened and I was charged two nights. Not good.
Excellent service at this conveniently located hotel just a few steps to the tram. Food and beverage services are high quality and low price. Rooms are very clean and quiet. I would highly recommend this hotel.
The room was modern looking but it was VERY dark in the shower and toilet area. There is no light above the shower area but only one above the toilet. I think if they changed the lightbulbs to brighter ones it could help with brightening up the area. The bed, pillows and bedding were pretty comfortable. Check in staff were super friendly and helpful! We did find a floss pick left behind by a past guest that was missed by housekeeping on the window sill that was pretty gross. But otherwise, the rest of the room was pretty clean.
The bathroom has a sliding door that doesn’t close all the way. There’s no fan. There’s no way to hide what’s going on in there. You will learn a lot about the people you stay with and the state of their digestion. But the price is right and the location is great! The shower closet is great! The breakfast buffet is okay, the price is reasonable for what you get, and the rooms are okay. We had one issue with a fire alarm that wouldn’t stop. Someone smoked up in her room, and apparently hotel staff can’t turn the alarms off - the fire department needed to come out even though there was obviously no fire. They took over an hour to get there. At 11pm.
Nice hotel, love the designs and very clean
Very nice hotel - best rates within the city and great value! Lots of amenities like pool, extremely large lounge area, exercise room and awesome full breakfast buffet included. Even has a spa onsite❣️Staff are very friendly and accommodating- I was able to email a document for printing and they called once it was done.
Front desk very accommodating and easy to deal with. Beds are very comfortable. Lacking in the food department but thats no thanks to covid restrictions.
It was a very good experience. Staffs members were very friendly and helpful. Good breakfast in the morning. Besides, free parking, cleanliness and the swimming pool with a gym makes it a perfect place to stay close to the C-train and other amenities.
My stay was brief checking in at 3am and checking out by 9:30am, however the room was clean and the bed was super comfy, loved the shower as well. Next time would like to enjoy the pool, etc. The breakfast was good, would recommend this hotel to couples and anyone on business trips. Thank-you
Good reception service.
Clearly an old hotel remodeled into an aloft. Had to change rooms due to first having a musty smell. Second was better but strong carpet fresh smell. Hallways are dark and really winding/twisted. Rooms are small and not open, modern feeling like I expected from a modern hotel. Staff was very friendly, very good breakfast.
I spent 2 months at this hotel. Manager was super helpful and friendly, as were all the staff. Food in restaurant was delicious and bar tendering staff were highly professional. Super breakfast. Access to underground parking was a bonus. Rooms were clean, quiet and comfortable with large showers. I would highly recommend this hotel. Thank you Aloft team for making me feel at home.
Let me start by saying I am not a guest of the hotel... However, from my very positive experience I am deciding to leave a review. I came into their lounge for a meal and was served by a woman in a blue suit jacket, she was a super sweet lady and the service was great. Food was delicious and well-portioned. Shortly after settling the bill, I then went up to the Desk to inquire about the hotel, as I haven’t set foot in an Aloft before... I’ve got to say I was extremely pleased with the conversation I had with a socially approachable Christina. She had extensive knowledge about the hotel itself and gave me detailed information based off all of my questions. Overall the Aloft seems like an incredible place! My family and I, will be back in the future to stay. Thanks to everyone.
Nice rooms. Hallways are a bit of a maze. Nice restaurant with a reasonable menu. Fish and chips were okay but the bison burger was good. The decoration and ambiance tries a little too hard to be 'hip'.
Very convenient location. Well appointed rooms. I felt like royalty.
I’m happy with my stay, room was nice, on the add it did state there was amenities for pets like food bowls etc. Was not offered those things while checking in with my pet. Along with check out was not offered the breakfast has to go back to inquire about it.
I had a pleasant stay. The staff was friendly and and helpful. The place was well kept and clean.
Came to this hotel for an overnight stay to 'get away from it all'. Was not disappointed. Room was relaxing to stay in, there were no overly loud noises coming from any of the rooms in our area. Staff was very friendly and courteous. Great …
Nice rooms - quiet, clean and warm rooms, poorly lit hallways. The restaurant is open but the advertised breakfast is reduced to a paperbag with with a joghurt and a cookie - excuse is Covid-19. Strange that you can buy an a la carte breakfast in the restaurant during Covid against your own money but they tell you they can not serve breakfast due to Covid-19
The interior design is contemporary modern, it has a millenial feel to it. The floor plan for the rooms are a little bit weird especially if you're in the king rooms. I'm always down to free hot breakfast, so if you're like me who likes a good hotel hot breakfast, this is the place to stay.
Super cool vibe at this hotel. Nice bar and restaurant. Active crowd. Hooked onto a spin studio. Lots of activities. Awesome breakfast. I would stay again in a heartbeat.
Great personalized service at both the front desk and in the Lobby Bar. Food is ok, appies are great. Rooms are always clean and quiet. Easily accessible so location works for us. Thanks
Room was clean, quick service. Only issue is breakfast are out of almost everything even we came down at 8. Dont see any refill for another 30 mins ( lot of customers waiting behind us also) limited selection (only 2 kinds of egg) and 1 was empty
We had such a great stay!
Overall stay experience is average to good.
Great hotel with fantastic service. Love the Wxyz bar - good food and good wine. The lady who checked me in did a fantastic job explaining the hotel property to …
Clean and comfy Has all the basic needs
Disappointed with employee communication and cleanliness.
Had a wonderful stay here for a night. Feels very upscale for the price you pay and has a very social atmosphere. A very nice bar, modern styling and a 24 hour pantry so you can always grab a snack for a reasonable price. Staff treated me very professionally and friendly as well. I'll be looking into staying here or at another whenever possible!
Was excellent for a girls trip! Nice and clean, great breakfast, and close to amenities!
The room was quite unclean (brown liquid in one garbage can, used tissues and wrappers in the other garbage can, wrappers and fingerprints on the washroom counter) and there was some surprising attitude from the bartender who wasn't very …
Strong Air condition . Pretty large room and price is fair. They are pet friendly as well at no additional charge for dogs .
Great location near the university and the transcanada highway. problem is - it's not the only one. Wish I knew they were accommodating students on quarantine so I could have avoided them this time around. we still found some areas in the room that weren't properly cleaned, let alone covid-cleaned. Overall a decent stay.
supper clean rooms, great services and professional crew. nice breakfast and Wi-Fi coverage was perfect.
Needs renovation. Poorly maintained. Not clean.
Amazing sleep, clean rooms, lovely bed and pillows. Good location as far as traveling through town.
This hotel has an excellent handicap accessible room. Giant bathroom with drive-in shower. Lots of room. Bath chair and everything were in place. Would highly recommend this to anyone needing an accessible room. The food is great and the swimming pool is wonderful. Nice and close to the hospital. We will stay there again!
This is my Calgary Favourite. Amazing and friendly staff, higher up rooms facing downtown (south) are super quiet and you can easily access all major thoroughfares to downtown, mountains or airport.
I attend yearly meetings held at Aloft Calgary University and I am always very satisfied with the facilities. The room is always a good size, food is always plentiful and tasty, there is always lots of coffee/tea (though the tea selection is weak) and the staff is outstanding and always ready and willing to help! I really look forward to my meetings here as it's a very enjoyable experience!
The hotel is really modern and nice. The restaurant is very pratical when cold outside or if you don't want to get out, the staff is also really friendly. The train is just in front, so it's quite easy when you want to go around. We also enjoyed the breakfast in the morning. We had a really nice stay at Aloft, and would return. You can even wash your clothes ;)
We stayed in a well designed room that reminded us of European hotels we have stayed in. Very efficient without a lot of extra space. Everything is right there and easy to access. We enjoyed the fitness room in the AM before we sat down …
Contemporary clean spacious rooms with free parking, wifi and breakfast buffet. User friendly amenities including gym, spa, pool and lobby bar and cozy but trendy common areas. Excellent value with budget minded rooms.
This is a new hotel with a very trendy/modern decor...loved it! Most of the staff I saw around were very young, but super friendly and eager to please..always smiling. …
Great location of this modern boutique style hotel. Close to downtown, University and Foothills. Clean up to date rooms. Cool bar for a cocktail. Complimentary breakfast is quite good. I will definitely being staying again on my next trip to Calgary.
It was an awesome experiences for me. The beds were comfy, the breakfast had lots of variety on display, the staff were super friendly. It was super thrilled with the pleasant surprise of a Champagne in my room fridge and a congratulatory message on our Anniversary.
Excellent modern hotel. The design is definitely new age/hipster, great spacious lounge, 24/7 snack bar, pool, and the room itself was great too. Bar none the most comfortable hotel beds I've slept on.
So glad we decided to stay here. It was clean, quiet and had a fitness room with actual weights and proper benches. The breakfast was also better than expected with non-dairy and non-fried food options. Will gladly re-book for any future visits.
I really enjoy staying at Aloft because of the great décor and fun atmosphere. The staff are really friendly and helpful. The rooms are very nice and always really clean. I like having the option to "make a green choice" and not get new …
I usually change my reviews when business improves issues and deserve to get a more positive review. This is the first time I am going in the opposite direction. My wife, daughter and I had a reservation at this hotel that was cancelled because our credit card was not available. Understanding the need for a damage deposit, we said that they could get the amount from our bank account and refund it at the check out after room inspection. They refused and kicked us out. We drove to the Holiday Inn next door that received us with open arms, understanding our situation and being very courteous. Due to my work, I am in Calgary at least three nights per month, multiply it times 12 months, and you can see how much money they will lose...plus referrals that I will not send to this place... our training facilities are located in Calgary. We have customers coming from all over Canada; I referred two only this month. One word to management, if your customer satisfaction is not your top priority, your competitor will capitalize on it. Good luck with your business model.
Very mediocre hotel. The hotel rooms were dark and small. The breakfast wasn’t good at all. Small bag packed with nothing hot. Wouldn’t recommend.
When I arrived to check in I was informed that - due to 'deep cleaning' on upper floors, only ground floor rooms were available. Ground floor rooms are not acceptable to me due to privacy and security issues I have had in the past. After …
Great hotel. Rooms clean and spacious. Excellent service. Tasty food and extensive menu. I had a lovely time. Will stay there again.
Very modern hotel, the front staff is amazing, very friendly and helpful; I cannot say enough good things about them. The room is spacious, good decor if you're into minecraft. The pool is kind of small, and cold!!! But for the price it's a good value. Close to many restaurants and downtown. Tailored to a younger crowd, the bar is at the front same with the pool table. Overall a decent hotel.
Had a very good meal in restaurant. Service was very good
Great hotel! Staff were super friendly and accommodating. Breakfast was well laid out and having a bar on site is a definite plus. Restaurant had some great menu items, but the bison burger was a little soggy.
Hotel was lovely, front desk lady was helpful and hospitable.
I have stayed in this property twice. I appreciate the decore but my most appreciative part in the foot print of a smaller room with environmentally conscious amenities. The staff are kind and helpful.
We stayed in a double queen room located on the second floor just doors up from the pool entrance. The room was quite large, would fit a full-size playpen if you were traveling with children. Huge tiled shower! Room was far enough away from the elevator it was really quiet. Pool was nice (a little cold for my liking but I like really warm pools), included in our stay was a free hot buffet breakfast. Front Desk was friendly and helpful.
The breakfast was pretty bad, and the restaurant was not operating. If you are booking the hotel because the breakfast is included, don't do it. Otherwise, the hotel was ok.
I would rate higher than a ten if possible, This was a great experience and wonderful stay. A really friendly comfortable hotel with every creature comfort one could want. Everything from the entry of my stay to the exit I could not fault. …
Once you've stayed in one Aloft, you've stayed in them all. They are not full service hotels (no room service, restaurants or large suites, for example) so don't go expecting a luxury experience. They are stylish, minimalist but very …
I travel to Calgary a couple of times a month for business reasons. I usually stay in Motel Villiage as it is close to my office and I had seen the ALOFT being built and decided to check it out when it opened. It exceeded my expectations. …
Great hotel for the price. Very modern and hip. Nice amenities. Only thing I didn't love was the winding layout of the building. Will definitely stay again.
Such friendly service...very clean and comfortable rooms. The bagged breakfast was a nice touch in these covid times.
Overall experience was great, good location if near university or kensington but need to know which way to get out in morning in traffic. Parkade was free, but needed a cleaning. Breakfast was on par with other hotels that also include breakfast. would stay again when I need a Marriott location in the area.
The rooms were nicely set up other than our room’s window was mostly facing another building which made it quite dark in our room, great for sleep but less good for daytime activity with kids. …
Don’t usually give a 5 but it was perfect stay. The room was neat and modern and clean. The front staff that checked me in were great. The buffet was Simple but more than enough. No complaints. The bed was the most comfortable bed I’ve EVER slept on. Had the best sleep.
Quite good experience. The location was very convenient for us. Would appreciate more than 1 water bottle
Our three-day stay was part of our family vacation. The room was clean and comfortable. The mattress was especially comfortable. The Aloft pet policy was a major factor in our selection. The location near the C Train station made visits to …
Very friendly and helpful staff for every every encounter during our stay. Took great care of us.
I am currently staying at a different hotel 5 minutes from this place. I would NOT recommend this Hotel to anyone. There are much better options. The Front Desk lady working today is extremely rude with no customer service skills at all. Definitely contacting the Manager tomorrow morning.
Excellent service at a boutique style hotel by Marriott. Very accommodating with regards to a courier delivery for hold until arrival. Modern, clean and recommended.
Great location, free breakfast, modern, clean rooms, friendly staff. 2nd stay here, and both times have been great.
Loved the Aloft University location! Friendly, welcoming staff and great amenities in a clean, comfortable hotel. Pet friendly, excellent service in the lounge with great food! Hot complimentary breakfast was more then we expected at …
Due to Covid, the cleaning service was minimal (e.g., the room was not entered by the cleaning staff for the 5 days of our stay) and the procedures (e.g., towels and garbage were to be placed in the hall) were not made clear to us.
The location is convenient (assuming you are attending events at the stadium or Foothills Athletic Park, which we were). Lobby open layout and very clean. Room was nice, but the sink and sink counter were not wiped down very well after the …
Check in staff were great friendly helpful. Room was clean large and modern Was woken at 0830 to housekeeping ignoring "do not disturb" …