Reviews of Alamo Rent A Car (Travel Agency)

Karsen Heidenreich

Good ole Air Canada arriving late as usual, we arrived at YYT upon 2am closing, I was very grateful that Promise stayed late to make sure I would get my rental and not be stranded at airport at 0200am (no Uber or Lyft on Newfoundland)

michael walsh

After arriving at 6PM we went to the Alamo counter to find no one there. A sign read "go to enterprises desk". We did and were then 8th in line, and there was only 1 person serving all customers. We waited well over a half hour to get assistance. Avoid Alamo in St. John's NF at all cost. They leave you hanging out to dry.

Julien Juhel

They never answer the phone!

Yash Modi

Affordable price and good overall experience

Jonathan Lacombe

Comme on they are a ok! Cars are good and so are the prices! I had no problems with them and wouldn't wait a second to book with them again

Kent Graber

My mistake rented a Jeep Wrangler too, too big. I remembered the Wrangler as a smaller version, hard to park and drive on St. Johns streets.

Jan H

St. John’s, Newfoundland, has a WONDERFUL customer service staff for their rentals. The car was easy to locate, perfectly clean, full of gas and ready to go. Alamo sent an e-mail with info for contacts should we have needed it after we picked it up and left the airport. They also phoned after we dropped off to be sure all went well. Another GREAT Alamo experience. We love you!!!

Tård Øksnes

The term "or similar" really gets stretched to the breaking point when you order, and pay for, a Dodge Charger but get a Toyota Camry instead. Í get that both havé four doors, wheels and an engine, but so does a f***ing Lada. The tipping point for me came when the person working there managed to tell me that they didn't even have a Charger amongst their cars at all! Why the flying f*** do you advertise one then? To make matters worse I got told that they had inspected the car and that it there were no damages to it at all. It was spotless. Well it took me about 10 seconds to find a dent in the left rear door where the paint was flaking off and a big scrape in the paint job by the trunk. And it was full of grass and bugs. If that's what passes for perfect condition they might want to consider hiring someone with woeking eyes to do the inspections. So, not trusting these people at all anymore, I took pictures of everything and went back in to notify them of the condition I found the car in. I showed the pictures of the damage, told the person behind the desk that these were present before I picked up the car, and was told that the damage would be put on my contract. I hope I got them to understand that I was picking up the car and that the damage was there before I touched the damned thing. So, in conclusion, don't bother renting the high end cars these guys use as bait on their site, cause they don't f ***ing have them. Save yourself the money and go for one of the cheaper cars.

Trevor Johnson

Great friendly service. Our first time to St.John’s airport to rent a car. It was a bit a walk but we found the car. The odd thing was when we returned the car, we drove it back to the same spot. Overall great experience.

cheryl byrne

Slow very slow service no very clean

Ginette Frechette

We rented a car at the St John's NL airport. The employee was very good service. We had no issues, the vehicle was exactly what we needed during our stay. I would rent my next vehicle through Alamo on my next trip!

Christian Farley

Danny at the airport branch is the ultimate good guy. Super friendly and helpful. The car was in great condition and the checkout experience was perfect

Re So

Amazing customer service. Above and beyond

RJ

Service was great, nothing could have been done better. The reservation was easy, the people at the desk were very friendly, we had our car and were on our way quickly. Great experience.