Reviews of Allen Insurance Group (Travel Agency)

justin Badgley

Been dealing with them for 15 years and have always had great customer service keep up the great work

Dwayne Richardson

Sarah is an amazing agent and answered my questions fast and had my car insured in no time. I would recommend them to anyone and it was all done over the phone and using my cell phone so I didn't have to risk an in person visit to get it done during covid . I will recommend them to anyone who needs insurance

Elaine Bouma

Our insurance has been with Allen Insurance since they hired Bryan Schaafsma several years ago. We made sure our insurance policies followed our broker as he is incredibly thorough, and takes the time to review all of our policies with us each year. He is also very quick to reply to any questions or concerns, and is always looking for the best coverage for us at the best price.

Andy O'Brien

Kate was a great help with sorting through products to get the full coverage we needed. Very professional and great value.

A1 Plumbing

Have had great dealings with Bryan Schaafsma.

Cathy Sweeney

Excellent service and very professional staff

Tressa Smith

Speaking in regards to the Trenton location. STAY AWAY. Rude, breached confidentiality, lied, lost information, and gave us misinformation. The quality of service is appalling.

Craig Bell

I've worked with Allen Insurance over the past 5 years, since switching from another broker. I've found them very easy to deal with and they've provided great support when I've had any contract, or claim issues. I would recommend them to anyone looking for a change and good advice.

Jefrey Danger

Liam at Allen Insurance was a huge help in getting all of our policies set up. He answered all of our questions and was knowledgeable and timely in his response. Excellent customer service. Allen Insurance has been a pleasure to deal with and would highly recommend them!

Ryan Hisson

Best insurance brokers to deal with in the quinte area

Brenda Andrews

I have dealt with Brian with insuring a trailer. It was done quickly, and I got the coverage I need. Anytime I have a question he is right there to answer quickly and with a great deal of knowledge.

Aaron Wade Rides

Hands down the best place to insure all my items . Special thank you to Brittany Cochrane for always answering all my questions and concerns .

Nick George

Great people and bet insurance company around

Scott H

Very helpful staff locally in Brighton. They find the best price for coverage ratio. Give Jordan a call.

Blair Defosse

Not very helpful

Albert Hickey

Awesome people. Feiendly and very helpfull and very knowledgable

Travis Whaley

Definitely the best insurance group we've dealt with! Brittany is a gem to deal with, very professional and has been able to save us money on both our house and car insurance. My partner has switched her car insurance to Allen Insurance and we recently switched our home insurance over as well. Things are different with covid but being able to have phone meetings and digitally sign our paperwork has been amazing. Definitely recommend them to anyone looking for a professional and affordable insurance group.

Rabbit123

I would never deal with Allen Insurance again. Worst customer service I have received. They do not care about your needs, only your money.

Dan Morahan

Brittany Cochrane was an absolute pleasure to deal with. Quick professional service with a side of humor. Even though I was a pain in the A#$, she treated me like I was her favourite pain in the A#$. I've been dealing with Allen Insurance for over 25 Years. Always provided top notch service from all their staff.

Ashley Walsh

Always a pleasure to work with Brittany regarding any questions or concerns I may have. She is extremely knowledgeable, professional, and personable. I enjoy knowing that inquiries are in good hands at Allen Insurance.

Tammy Vallier

Couldn't be happier with the staff they go above and beyond to help you with all your insurance needs and any issues you may have ????

Kevin M

Will get involved in your personal business and change things to your policy without notifying you. Do not trust this company or the employees. Very unprofessional!

Zlatka Moore

Kate Hough is our insurance agent at Allen Trenton. She not only helped us save on our insurance but she was amazing to deal with and worked so hard to get us the greatest rates! She was professional, understanding, honest and communicative which is exactly what we look for in an agent! Definitely recommend Kate for all your insurance needs, she’s completely amazing!

Dave Muir

Liam from Allen Insurance always offers prompt and professionial service! Best of all he is extremely knowledgeable on the products and services offered! I highly recommend calling Allen Insurance in Warkworth or Trenton for a free quote from Liam! Dave

Paul Pickles

Dealing with Trenton and Warkworth. Straightforward people. All good.

Mike M

Can only comment on the Trenton location but i've had nothing but problems. Maybe the other location are better but i'm not taking my chances.

Peter Van Tassel

Brittany has been an outstanding agent for us. Originally she cut our home and car insurance in half by finding the best product for us. Recently she has been a calm and reassuring voice as we have dealt with some difficulties. Allen Insurance is lucky to have her and so are we.

Derek Baldwin

Liam is awesome he is willing to work around your work schedule and is very knowledgeable and has great people skills he has kept me updated on things and was able to drop my insurance down from my previous insurance brokers (Not Allens) I cant say enough on how much it's been a pleasure dealing with him thank you Liam and Mariyln

Connie Abebio

Brian screwed me over. Do not trust these people. They played with my life. Pay the extra and go to a known company. These people have nothing better to do in their days then to gossip about clients.

Gerry Albert

I have worked with Allen Insurance for years. The service has gone down. Cranky secretaries and clueless advisors. What used to be a top notch business has gone downhill

Kim Suurdt

I trust Allen Insurance completely with ALL of our insurance needs. Our agent Bryan Schaafsma is simply the best! He handles all our our home, vehicle, and commercial business needs. He makes sure that we have the coverage we need in every aspect. He is knowledgeable and personable...and although his initials indicate otherwise, there is no BS about this Insurance Group! We have had a couple of small claims made in the past years, (one even when we were out of town in Niagara Falls) and they were handled quickly and professionally. I highly recommend this group, and I highly recommend Bryan Schaafsma!

terri lipman

we have been with allen insurance trenton for almost 20 years now and it has been an amazing company to deal with! our insurance renewals had been pretty uneventful - status quo for years until we recently had a major issue to deal re: our son's car insurance coverage. both shannon burns and johanna allen went beyond the call of duty for our family and the issue was speedily and expertly resolved to our complete satisfaction!!!! not only has allen insurance trenton always found us the best rates, they are incredibly prompt, professional and friendly! unlike many companies out there, you never feel you're just a policy #, you're a valued customer always! i am so grateful to allen insurance trenton and i recommend them without hesitation! thank you for all you do for our family!!!!

Jake Day

Terrible representatives, terrible public service.

Ashley Randall

Allen insurance is great at getting back to us in a timely manner and helping with any questions we have. They are always friendly and professional. We are very happy with them. They go above and beyond.

Chad Tubman

Terrible experience. I regret the entire experience. Secretary is a real winner.

Mitch Dos

Christina personally took the time to review insurance options that have met our family's needs as well as our budget. She has offered sound advice and has always been available to answer our questions at any time. Thanks, Christina!

Chris Turk

I have been with them for 9 yrs. After being at state farm and my insurance was up n down every six months. I went to allens insurance and was the best choice i made. The employees will answer any question i have. Thank you for saving me money over the years.

shel ll

Brittany has been amazing to deal with and is always available to help. Highly recommend!

John Carwell

Allen Insurance has been my go to broker for years. Unfortunately things changed this year and they changed my rates mid term. No longer go here

Vanessa Woodcock

I Great big shout out ???? to Kaitlyn. H for guiding me through this process in such a friendly and professional manner. Kate was diligent in following up and making sure I’ve been taken care of between the insurance adjuster and the multiple service providers to get me and my car back on the road healthy and intact. Sincerely Vanessa???? Thanks Kate

Pat Bud

I am a relatively young driver and I would like to single out a specific broker. Josiah. He explained in great detail the specifics of the best coverage I can get, along with a great rate. He was quick and responsive and very easy to deal with. Definitely recommend to any other young drivers as well.

Diana Mabey

Very Friendly Environment!! Thank-You.

Jason Bolton

I am a brand new client and have received the most outstanding customer service. A+++ I have been working with Brittany and can not say enough positive things about my experience. She managed to hit all the points that I am looking for in an excellent broker - friendly, efficient, honest, informative, attention to detail and on top of all that she creates a small town feel relationship where you simply feel taken care of and that she is completely on your side. In these times, especially with insurance, a client want to know that their broker genuinely enjoys their job and has a passion to be the best. You want a broker who has the knowledge to translate 'the fine details' into a simple explanation so you understand what you are getting. So far Brittany and Allen insurance have proven to me that they will always work hard to be the best! Thank you for that, I look forward to being a long term client.