Reviews of tripcentral.ca St Catharines is Temporarily Closed (Travel Agency)

Kaitlynn Green

Had a very bad experience booking with a Wedding Party for a destination going to Jamaica. Very confusing and poorly organized. Communication with the travel agent was difficult and unpleasant. Our group had troubles with room changes, price changes, and credit cards being charged wrong. In the end the trip went well but it was not worth the stress leading up to it. Do no recommend.

Terry Resney

Melanie is an expert in her field. She answered all my questions and provided information after booking that will help make our trip truly memorable.

Leann Putman

Frustrated and disappointed. My friend and I went in with ideas to plan our trip to Europe, we wanted to go to Italy, Greece and Switzerland this August. We talked with Laurie and she said she would get back to us about the best route to plan our trip. She never got back to us, we sent multiple emails, curious if we should see another trip advisor and heard nothing. We ended up booking with air transat. It would have been appreciated to be acknowledged, even more so when you’re booking such a huge trip.

Shawn Watson

Martine was amazing in assisting to plan a family vacation for 5 adults ( at what I would consider fairly last minute) over the holiday season! She listened to a laundry list of requests from the group and gave us several options and gave her suggestions on why we should consider each option. Once we decided she made it all work with the details and followed up right to the last few days to ensure we had everything we needed. We have now returned and everything worked perfectly and was exactly as described!

Martini guy

Disappointed that the "Here comes the Sun Promo" by air transit is not fully honoured at trip central. $68 fee to cancel or change anything, called my local travel agency and its a trip central charge. My fault for booking here and not checking. CAA does not charge you that admin fee. My agent was great, but she can only work with what she has.

Derek Stonier

We have used Martine Reid to book our vacations ever since we started travelling with Tripcentral many years ago. She is fantastic and a pleasure to deal with and converse with. Very pleased with her service and wouldn't think of going to any other agent or company.

Denise Mac Lean

Lori is a True Rock Star.. she was very informative and found us an great deal for our vacation, I look forward to booking with her again for my next trip in March. Thanks Lori for all you have done. Denise

Niagara Face Painting

We booked with Martine Reid in the St.Catherine's offuce. We have used Martine 6 previous times. She has always gone above and beyond to help us out. She has answered our many questions, and shown a great deal of patience when dealing with my 1000 questions. Martine is the only travel we will use for any future travel, and Tripcentral is the only company. I don't have a single complaint about this compant . We are very pleased with our service we received from Martine and continue to receive from her.

Patti S

Melanie went above and beyond to help us with planning our family vacation.

Fiona Lougheed

Martine was wonderful in helping me to plan my trip to Las Vegas. She gave me a few options that I could choose from at a great price. Thanks Martine. Fiona

Mary House

Did not have to wait. Good service

kerri graham

Thank you to Melanie for her great help in our girls trip to New Orleans

Janos Burai

Dianne Aubrey She was very helpfully she take time to prepare my vacation , I am very satisfied with her , next time if I take other trip definitely looking her again!

Olga vizer

I would like to go over the particulars personally with Melania again to clarify.

Shirlee Tunnock

Fantastic service, friendly agent who answered all my questions. Highly recommend

Katie Klassen

Go ANYWHERE else, painfully inefficient and negligent. Missed our flight due to not being advised of changes. Misinformed about entry requirements. Overall very poor service.

ken callahan

Great customer service. Super helpful in helping us plan our family trip

Rachel Ramsden

This is my fourth vacation I have booked with Catharine. I have recommended her to all my friends and family...dealing with her is always a pleasure...she goes above and beyond always!!

Scott and Nettie Reschke

Martina helped us find a hotel in Vegas at a reasonable price. She was helpful, easy to talk to, and informative. We will be dealling with Tripcentral and Martina for our next trip. Martina made picking a hotel effortless.

GMacW

Melanie is awesome! A great asset to the Tripcentral team. Look forward to our next booking.

David Cooper

Fast, friendly service, with a smile.

Maryanne St. Denis

Rebecca was incredibly helpful when we approached her with ideas for a girls trip. She answered all of our questions and found us a lovely resort that we likely would not have been able to find on our own. She's personable, friendly and knowledgeable. We highly recommend her for your travel needs!

Bruno Montpetit

Martine was very pleasant and efficient. She was able to quickly find all the information we needed to plan our trip. She doesn’t pressure you to buy extras that you don’t need.