Reviews of Red Arrow Red Deer Ticket Office (Travel Agency)

Tanui Choge

Best services they offer

ML W

So easy to navigate

Hudson Brothers

Exceptional service

Spencer Donnelly

Thought I bought a 2 PM ticket and was dropped off accordingly. Turns out I bought a 4 PM ticket. The seats in the waiting area are comfy at least.

Vincent Gladue

The ireregular hours should be honestly conveyed as it is inconvenient especially since I had to make arrangements to come to town to purchase tickets.

Donna Gray

Clean and professional

Thanh Mac

I was indirectly struck by a tractor-trailer at 114 km/h, thus, sustained complex catastrophic injuries and requiring the use of mobility aids such powered wheelchair for various demanding situations. The staffs at Red Arrow are highly professional and understanding. I am grateful to be able to take my powered wheelchair along to different destinations. Thank you Red Arrow.

Karry Conway

Fast friendly service

wilfred stijger

Keep going red !!

Rashmi Tiwari

I have never had issues with Red Arrow and ebus. The buses are clean and fortunately I have always met friendly drivers.

Kristen Wells

I was there on February 28 to get a bus ticket for future travel and Johanna was went above and beyond for customer service. She explained the luggage policy the schedule and the routes for both bus services. My only complaint is that more staff should be there. Three people were waiting to get a bus ticket (me being one). I felt so bad for her. She had to help unload the bus all by herself and had to attend the counter after it was done. She was very apologetic about the wait.

Maria Capricano

Excellent service

Chris Varga

Oh now i know how to get North to South with no Greyhound.

B Hanna

My sons first solo bus trip. Staff was cordial and helpful

Janice Lickers

The attendant was very friendly. She made sure my mom and the other passengers get onto the right Red Arrow bus. Will be using Red Arrow again for sure.

simu aneja

Friendly staff and peaceful office

Dylan D. Hart

they almost didn't let me on the bus because i called and got a ticket like, an hour before i got there and i was very scared and very tired and going to play a show in calgary but, we figured it out. also the bathroom played what sounded like computer generated 2000's rock songs and it made me thoroughly uncomfortable.

Bryan Cook

Great trip

Donald Madill

Nice ride from Calgary to Edmonton

Татьяна Кот

(Translated) We arrived normally, everything is on schedule, wi-fi is working. Don't forget your headphones. The toilet is clean, it works. (Original) Нормально доехали, все по расписанию, вай фай работает. Не забудьте наушники. Туалет чистый, работает.

brent leppke

I cant give a real review. I had my medical prescription of marijuana with me and was denied service. I guess there was a smell. I wasnt hi or intoxicated

Mary-Anne Vegh

Fast and efficient

DFX

The office is located on the left hand side of the hotel lobby. It's quite spacious and comfortable, amenities such as vending machines and washrooms are located within.

Our Son Paolo

Great service

Akhtar Ali Khan

Nice service.

Forensic Gold

Far superior than the old greyhound and affordable

rick vickery

Helpfull

Kristina Gough

I had the baggage carrier Juanita(i mau have butchered the spelling of her name) chat with me while i had a dart during a break during my trip and she was lovely. Honestly one of the nicest people ive ever met. Promote her.

Tracey Klym

Red Arrow is great way to travel n their staff is awsome.

Dianne McCabe

it is wheelchair accessible and very helpful staff good snacks on bus and movie im going on bus next week

JASPREET KAUR

I was supposed to arrive at 9:50 AM in Red deer from Edmonton. It was for my job interview at 11 and the bus arrived in Red Deer at like 10:45. They didn't even apologize or give some words for being late.

BowWow PowWow

Red Arrow is my favourite option for regional trips within the province. It's a little or a lot more expensive than some competitors depending on the date booked but it is worth it. Even if Greyhound came back to Alberta there is no way I'd go back to them after trying Red Arrow

Randy Melton

The most comfortable bus ride I have had. Definitely better than Thailand buses lol

Gord Barton

Prompt friendly service and the busses are competitively priced.

rags rags

Nice way to travel

ken shrimpton

Verry friendly staff nice clean bus and enjoyed my ride

Mike Harlow

This is how customer service should be done

Morgan Stafford

I love using Red Arrow. It is a comfortable ride with drinks and snacks.

Françoise Nzeyimana

Good company with good service