Reviews of Cycle Logic (Travel Agency)

Dane Greenwell

Best shop in town for bike repairs, tune ups and more. The whole team is awesome and are known to contribute to the cycling community in PG whether on the trails or the roads.

Lina Vendette

Not a lot of choices for clothing.

Jesse F

Top notch store. I got a great deal on a great bike and the staff was super helpful and patient with my indecisiveness!

Brent Progen

The place to go for road bikes in PG.

Neo

This is one of the best bike shops in PG if not the best. I've known this place from way way back and its super cool to see them grow into what they are now. Whether you want to kayak, mountain bike, road bike and so much more, these guys have what you need.

Daniel

Took my Surly Krampus that had been sitting on my balcony all winter (????). They gave it some TLC and she rides beautifully. You can tell from the ride and by looking at it they were thorough and really spiffed my bike up. A+ I won't be going anywhere else in PG.

Ben Lance

Lots of high end products, if you need the best come here

Rose Schmidt

I bought a Norco storm, medium bike. It is a beautiful fit. The staff were very helpful: they shortened (sawed) my extra-long seat bar so it could slide down, short enough to fit me, they adjusted the breaks and shifter distances to fit my hands, and they answered my many questions. I can bring my bike in for free tune ups for a year, where I will peruse their fun gear. Thanks for being so friendly guys!

Aaron Stewart

Excellent shop is great staff and a welcoming atmosphere, Staff doesn't try to belittle you into buying stuff you don't need. Explaining product which they don't even carry. Cycle Logic is my first stop with any bike or snow related!

Mike K

They totally dialed in my Norco phaser that I gave to my son. It's like a whole new bike; it's like the day i got it! Worth every penny I spent!

dark zero A.K.A chief

Meh I got my bike fixed and a day later the parts I got replaced fell apart so I will never go there a gain sorry guys

Brady Horning

Awesome people and exceptional service! The team at cycle logic will always go above and beyond to give you the assistance you need and answer any questions you have! Solid 7/7

Wesley Abbott

Great staff and products.

Andrew Lukaris

Best bike and outdoor adventure store ever! Good people. Very knowledgeable. Will only sell you what you neeeeeeeeeeeeeeeeeeed!

Harley D Douglas

Very helpful very friendly very knowledgeable

Ken Goudsward

These bikes cost more than my car

Josh Koehn

Super knowledgeable, very friendly. Even gave my bike a nice clean up. Unfortunately, I had to do a little altering when I brought it home, stem bolts not even hand tightened, front wheel out of line, brakes out of adjustment and crooked. I'd still go back but maybe I'll just have to do a quick check over on the attention to detail when I take it out of the shop. Sorry guys!

Tony Bateson

Great staff. Knowledgeable and friendly. Great products

Mitchell Gamble

The store has great selection and very knowledgeable staff.

Dawn Feiss

I'm sorry but... I am not from PG and when we travel I really like to shop local. Cycle logic was the store that came up when we need to buy a new mountain bike helmet. When we first went in the guy who looked in charge left us immediately pointing to the helemts and passed us off to a younger employee. He was nice but very unhelpful, he would help us look for gloves and once again pointed and said yhats all we have. We made our selection that should have come to 260 then tax and when we questioned why the total was 360 he stated that the prices were American and said no more. Needless to say we left without the purchased. Very disappointing ????

Conrad Jaye

Good helpful staff and lots of what you need. Whatever you ride, this will be a good place to stop.

Andrew Deley

Bought a bike, service was great. Knowledgable. We will return.

F Obeid

Great staff! Very knowledgeable and friendly group of people!

Emily Fraser

Awesome and knowledgeable staff! They definitely make getting into mountain biking a lot less daunting.

Wade Foreman

Great selection and service!

Miranda Free

Top notch selection of higher quality bikes.

Vince Tennant

Staff is always super friendly and knowledgeable. Great selection of gear year round! Favorite bike/ski/board shop in town!

Matt Brown

Always friendly and knowledgeable. Great service from the shop. Amazing support to the local cycling community.

Dustin Hudyma

The staff are great and knowledgeable. Their gear is top shelf.

Jake Townsend

Had a brake line problem and went in without an appointment. They are booked solid, but took 10 minutes out of their busy schedule to help me! Brendan and his coworkers were super helpful and cheerful, and they will definitely be my go-to bike shop from here on out in Prince George!

Ryan Hobbs

Great store for all your biking needs. Definitely shop here if you are a cyclist!

Quinton G

If you want high end bikes and service this is your store!

akash maan

Good service

Peter N

Love this bike shop

Zachary Peterson

Friendly, Knowledgeable staff who breathe bikes, who want to sell bikes. The staff made me feel like a long time friend in minutes while simultaneously fitting and respecing a bike to my specific needs to be perfect for me. The build quality and attention to detail seems second to none.

ski50plus

Okay, the negative, is sometimes you have to wait to get served, because they take time with each customer. And you'll be glad they did when it's your turn, because they put a lot of effort into selling you the right product or making sure you have the appropriate repair work done. I haven't found the perfect bike/ski shop yet, but until I do, I'll keep coming here.

Bob Titterson

Just a great place to go for bike, ski, or anything outdoors. Friendly and enthusiastic staff make the experience fun, while their knowledge makes it valuable. Will definitely be returning in the future.

Blake Buchanan

Has to be one of my favorite ski/bike shops in PG friendly staff and always trying there best to get you out there and ripping it up

Kate

Excellent service, friendly and knowledgable, definitely going back!

Robert Hillhouse

I've dealt with a number of bike shops. This one is by far the best. I have been consistently amazed with the helpfulness of the staff. They go the extra mile on everything. If you ask them to fix a flat tire, don't be surprised if they detail (yes, not just wash) your bike. One day, I overhead a lady come in. She had accidentally backed her truck over her road bike. It was wrecked and she was distressed. She didn't know what to do and she couldn't afford to fix it--if it could even be fixed. The staff felt really bad for her and fixed it all for no charge--it was a big job. Get this... She had bought the bike from the competition and they still did this for her. After seeing this kind of service, how could you shop anywhere else? I know a little bit about bicycle mechanics. I'm not good, but I can understand when a good job is being done. These are by far the best bicycle mechanics in Prince George. Bottom line, if you decide to start shopping at Cycle Logic, it will be a rewarding experience and it will be hard not to quickly become friends with the staff.

Brent Chupka

Super friendly and knowledgable and have great brands and prices.

Bruce Ginter-Boyce

Eager to help with volumes of experience, good overall supply of quality parts ????

Max Power

Great service and prices. Bike mechanic Brenden was thorough and explained my bikes woes in detail and gave me cost effective options moving forward. Will be back for sure.

jane bob

These people are amazing and kind. My daughter's bike was not working and they did everything to help me out. Neil is very compassionate and kind. Great customer service and a very nice store. I will will be back because of the service!

Justin Glazier

Best staff there is

James MacPhee

Good people. Friendly

Jeff Gamble

The Best!

Jason Bennett

Very knowledgeable staff. Did not get ignored while just starting to look for a mountain trail bike. Answered any questions we had plus more. Will definately consider buying our bikes at cycle logic.

Fly Man

Great staff, good products, and I like the convenient downtown location. Bought two bikes there, and some parts, even a jacket. I recommend it to my friends, and they have all had good experiences there as well. Thanks for actually staying in the downtown, not moving beside Walmart or the outer fringes somewhere. I can do my banking at rbc and then walk the 2 blocks over there if i need a new tire or something.

Randene Jones

Friendly, and helpful staff

Kim Johnson

I was very impressed with the service I recently had at Cycle logic. From the first time I went into the store the employees were very friendly, helpful and knowledgeable. Brendon was professional in every way, and during my returning visit he remembered my name and knew exactly why I was back. You can tell that these employees have a passion for what they do, and are genuinely excited for the purchases that are made. I am looking so forward to getting out on my road bike:) Thanks guys

Brendon Clarke

Always friendly and great people!

Rayburn Sumner

Lots of stock.only 3 cuz to crowded

Gary Peacock

Great bunch of staff...happily spent long periods of time discussing the right bike with me on multiple occasions. Not pushy. Genuinely interested in your biking needs. Highly recommend.

Greg Melnychuk

Great people

Davide Latremouille

I have been a regular customer of Cycle Logic for almost four (4) years now since 2014. Cycling has been my main hobby since I was 16 years old, almost 26 years now. I have lived Coast to Coast in both Canada and the USA over the past 20 years and have experienced many different bicycle shops in that time. I have a very technical mindset and approach almost every endeavor I undertake (both professional and hobby alike) with a high degree of interest, passion and enthusiasm. I thoroughly enjoy all aspects of cycling; it’s almost a hobby within a hobby for me; what I mean by that is that I often check out various bicycle shops in different cities and towns when I am travelling for work or pleasure. Unfortunately, in our internet instant gratification age that we’re living in, good customer service is often an afterthought at many businesses. I have thankfully found the exact opposite to be the case with Cycle Logic. Cycle Logic is a chain of three bicycle stores in Prince George, Quesnel and Kamloops BC. I have spent extensive amounts of time in the Prince George and Kamloops stores and have been impressed with both locations. Not to come across as brash or arrogant but I know a fair bit about bicycles, bicycle technology and performance and whether a given shop knows about the products they’re selling (or not). I have been quite happy with my experiences with Cycle Logic staff to date. If they don’t have the exact product that I’m looking for I have found the staff of Cycle Logic very helpful in being willing to order in what I’m after or suggest a viable alternative that I may not have thought of. I have come to know what I like in bicycles and the type of riding performance characteristics I like the most. To a non-cyclist ‘outsider’ I might appear to have a bit of cycling addiction; I currently have 8 bicycles in my “fleet” down from 10, I sold 2 of my bicycles earlier this year. Of my 8 bicycles, I have purchased 3 of them from/thru Cycle Logic in the past few years: a Cervelo S3 Ultegra Di2 Aero Road Bicycle, a Yeti SB6c Full-suspension Enduro Mountain Bicycle and most recently a Cervelo R5 custom build with a SRAM Red eTap kit and a Rotor crankset Powermeter. I have only had three rides on my R5 thus far but I have been extremely happy with this bicycle and the interactions between myself and Cycle Logic staff to make this bicycle a reality. To be clear a Cervelo R5, whether you take the approach I did of having a frameset built into a complete bicycle or buying it as a complete bicycle is NOT an entry level bicycle. That said whether you’re a beginner or expert and if you can afford it, a Cervelo R5 with almost any build kit is a very worthwhile purchase, but be forewarned an expert build and the associated performance comes with a corresponding price tag. Although ‘bargain’ is a relative term when it comes to purchasing high end sports equipment; the price I’ve paid Cycle Logic for my R5 (as well as the S3 and Yeti) was more than fair. To maximize the performance of all three of my Cycle Logic Bicycles a fair amount of fitting and tweaking needed to be done, which necessitated multiple trips to Cycle Logic with the bicycle in question, all of these trips and ‘extra attention’ were free. Unfortunately, not all businesses employ the same philosophy with their customer care and service. I have had the experience of the ‘love being lost’ after I’ve made significant purchases with other establishments (high end sports equipment, motor vehicles, etc.). Cycle Logic is thankfully an exception to this phenomenon. I am the kind of customer that if I’m treated well I tend to be a repeat customer for life. As long as I’m living and working in Northern BC I will be taking the vast majority of my cycling business to Cycle Logic. Whether you’re new to cycling or seasoned expert/addict like me you won’t go wrong by going to Cycle Logic for all of your cycling needs.

Garnet Fraser

I looked a lot of different places for back-country skis and boots for my partner's birthday and finally found exactly what she needed at Cycle Logic. They did a first rate fitting and molding job. They carry top brands like Scarpa and DPS and I really appreciate the knowledgeable staff for bikes and back-country skiing. Brenden is especially experienced in these areas. I was surprised also that they matched prices from larger out-of-town mail-order suppliers.

Brad Monkeyboots

Great people to deal with and they carry some kick ass bikes from Ibis, Yeti, Santacruz, Salsa and more.

C k//AllDay

Great selection and service.