Reviews of CAA Niagara - Welland Branch (Travel Agency)

Renée Grenier

Good company for people who need roadside assistance

Kyle DiPasquale

Incredibly helpful and convenient!

Lin Joyce

Very helpful, pleasant customer service. Great turn by turn directions.

Shelley Lewis

Needed emergency flight for my husband for a death in the family no one answered left a message . 3 days later still no return call. Will never use them again. Got the flight elsewhere thank god

Bruce coonan

At work or just tripping around the nice little getaway places in or out of the Niagara Peninsula. Peace of mind is a beautiful thing. Have been a member for three years now & in just one service call you will have just had your membership payed for and you still have 4 more service calls and benefits for the rest of your yearly membership. OUTSTANDING!

Crystal Aubin

Very good

Dino Greco

Always terrific service!

Randy Doan

love my caa

Brayden Houle

Lacking in insurance agents

Lisa Randall

They were great. Holiday weekend, and they were thorough, quick, and efficient

Peter Smith

Love the service

Robert Enright-Pasic (ReMOT3KonTRoL)

Stellar roadside assistance service. You're my man bro. Fast, polite, helpfull, clear. Helped me out major today when i ran out of gas.

Gord Beuttenmiller

Great service and great people working there. I will recommend CAA with out a doubt.

Kaitlyn Curik

I love you

Justin K

Gentlemen just completed a mobile tire change today. He was so helpful and went out of his way to even put back all the stuff we had originally taken out of garage for him to have room to work. Thanks!

Laura Anchor

Had to get truck towed Ted the flatbed driver great guy....funny made a bad day a little better

Peter Galea

Phone wait time way too long - hire more staff - telephone message is full of repetition & Rederick - shorten the hold message by at least 50%

Rémi Guillette

(Translated) Great service (Original) Super service

Randa

Tonight was my first time using CAA and the guy that showed up to help me was not only helpful and professional but he was super nice and helped ease my anxiety. (It was almost midnight) I wish I could remember his name. I'm calling back to ask and give him a great review! Top notch guy!

Raja Windwalker

They do well at what there asked no complaints here. Thanks guys

John Morden

Super nice and knowledgeable staff

Henriette G. FIANDER

Great staff

Tyler

Went in for Passport photos. In and out within 10 minutes

Jason Marttila

Last week a vehicle locked their keys in their vehicle, CAA was here in 10 minutes. it was 20 minutes to closing and they were here in 10 minutes

Jeff Ruller

When calling for information regarding in country travel, the lady, (I didn't get her name), was very polite and helpful in confirming the information I needed.

robert Venn

2nd stop much better.

Cindy Minor

They were very helpful thank you for your help

Beverly McDonald

Go in to get car insurance and told we can't get a quote for 2 weeks I guess they really don't want to insure your car.

Karen Burkett

Excellent service the triptik was very helpful

Tracey Annibale

Wonderful tow drivers! Very professional and very kind! Excellent timing and wait time. I will use them always and refer them to everyone. Thank you CAA Niagara

Cameron Klemm

Anne Frank provided excellent service.

Repco Done

If you drive u must get c.a.a.

Mik

Horrible customer service. Said "oh my god" when I was trying to find the street name. Gave awful attitude.. just awful. Her name was Cathy.

Ilona McGowan

Discrepancy on my husband's bill. It was handled quickly and satisfactorily.

Cherrie-ann Cichocki

Great customer care - shawn and cherrie-ann

Denise Rochon

For the past ten years we've been booking our trips through our travel agent Pat G. She has given us the best trip advice possible. She knows what we like and she makes sure we receive it. She goes above and beyond to make us happy. Thanks Pat your the best.

Kyle Smith

Helpful and good service. Friendly staff.

Lou Kertesz

CAA always has the best staff. Very courteous and able.

M.Y Amin

Went there for my car insurance but they said that i should have an appointment before, but get my caa roadside assistance in 5 minute. So i get my insurance by phone. I think it should be a service for fast insurance works if someone is in rosh. Good staff Helpful and smily.

maureen flaherty

Hi everyone should be a Plus member I had my car towed 4 times twice in town once in st cath then to Hamilton, service was excellent by all staff this was December 25 and I did not have to wait very long. I am a long time member and would never feel safe without CAA thanks to them I have real peace of mind anytime I travel.

Rhonda Wiley

Friendly prompt service.

Rick Mercier

Easy to book travel

angie labreche

I had an experience in Cuba where I had to see a doctor at the resort. We had purchased CAA Travel insurance which we have done for years. When I arrived back home, I contacted CAA to put my claim in for the doctors visit on the resort and within one week I had a cheque to cover the 70 Pecos I had spent. Great service and I would highly recommend CAA Travel insurance! Thank you !

Judy Gillap

Very helpful.

Josh Mashinter

Locked my keys in my car the other day before a meeting and after calling CAA they were there in 10 minutes! Excellent service!

Ruth Amio

Great service, friendly people