Reviews of Bateliers De Perce Inc (Travel Agency)

jennifer kane

Don't expect whales jumping out the water let alone seeing a fin

Max Matton

This year's not only more complex because of COVID-19, but also because the Percé peer is under construction and therefore the boats leave from a nearby town (just 10 min drive) It's confusing to me what the difference is between the various cruise companies; it didn't seem to matter who you bought your tickets from; everyone ended up on the same boat. If you're very worried about COVID-19, you might not like this set up. The boat we were in was fully packed. The staff makes sure everyone sanitized their hands while boarding and asks that everyone keep their mask on. I saw someone take theirs off during the trip and the staff didn't say anything, but I think the adult customer is more at fault there than the staff who should have to babysit adults. The fact that the boat couldn't leave from Percé means a longer boat ride. The waves were definitely unforgiving for anyone who tends to get sea sick when we went. If you think you might be seas sick, bring bags or ask the staff for one before the boat leaves the dock. They handed out bags after they started noticing people getting sick in their own bags. We did the tour of the Bonaventure Island. I think the other cruises are not currently running but will return once the Percé dock is re-opened, but please confirm with the ticket office. Expect that you may need to pay another $5 for parking. Make sure you have cash for this. The cruise around the island was nice. Don't expect commentary from the staff as you go around. If you don't plan on getting off on the island to hike, then enjoy the view of the northern gannet colony. It's quite a site. If you want to get off on the island (and weather permits), keep in mind this is a provincial park and as such you need to purchase a daily pass to gain access on the sepaq. I recommend doing this in advance on the sepaq website. You'll be happy to avoid having to line up once you arrive on the island. The northern gannet colony is even more impressive from the island (the smell, not so much though).

Rick Erdelac

Very nice

Jacques Montminy

Very professional

adelin mengus

(Translated) With my girlfriend, we took the pier boatman to go to Bonaventure Island. We were not very happy with the service: - No indication on the site that the boats are not leaving a breakthrough this year ... - when we arrived at the parking lot, a rather unfriendly person asked us "did you not see the sign ??" Because you have to pay when entering the parking lot but the only indication provided is that the parking costs $ 10 ... Nothing specifies that you have to pay before parking !! - the price remains the same although the cruises around the island have been canceled and it is not indicated on the site either! The 2 stars are valid for the team on board the boat which is at the top! (Original) Avec ma copine nous avons pris les batelier de percé pour aller sur l'île Bonaventure. Nous n'avons pas été très content du service : - Pas d'indication sur le site que les bateaux ne partent pas de percé cette année ... - lors de notre arrivé sur le parking, une personne assez peu aimable nous demande " vous n'avez pas vue le panneau ?? " Car il faut payer lors de l'entrée sur le parking mais la seule indication fourni est que le parking coûte 10$ ... Rien ne specifie qu'il faut payer avant de se garer !! - le prix reste le même alors que les croisières autour de l'île ont été annulées et que ce n'est pas indiqué sur le site non plus ! Les 2 étoiles sont valable pour l'équipe à bord du bateau qui est au top !

Xiu Wu

Definitely worth to go.

Mel N

(Translated) Superb cruise with a stop on the island of must do in Percé. (Original) Superbe croisière avec arrêt sur l'île de à faire absolument à Percé.

Lorena Gálvez

I enjoyed this experience so much! It is a must in Percé if you love nature since they take you to Bon Adventure island.

Alexandre Girard-Duchaine

(Translated) Update 2021: Much better than last year. This time, we start from Percé directly and he had explanations. I also felt the staff were more courteous. Also, I add that although distancing is impossible, we hurt visibly less cord than last year. So, I adjust my assessment! And the tour of the rock and the island is good! ______ 2020: Forget about social distancing. Boats and shuttles are at full capacity. You are strung! I would also add that I didn’t really appreciate the way we were made to wait in the sun for several minutes. I wish the crew were more dynamic. Tourists drive for hours to come and live an experience. It would be nice to make it unique. Just with a "welcome aboard!" We are glad to see you! We invite you to look around! [Insert here some explanations about the sea, biodiversity or the history of sailors] ... " (Original) MÀJ 2021: Beaucoup mieux que l’an dernier. Cette fois, on part de Percé directement et il avait des explications. J’ai également eu l’impression que le personnel était plus courtois. Aussi, j’ajoute que bien que la distanciation soit impossible, on bléser visiblement moins cordé que l’année passée. Alors, j’ajuste mon évaluation! Et le tour du rocher et de l’île est bien! ______ 2020: Oubliez ça la distanciation sociale. Les bateaux et les navettes sont à pleine capacité. Vous êtes cordés! J’ajoute aussi que je n’ai pas vraiment apprécié la manière de nous faire attendre au soleil plusieurs minutes. J’aurai aimé que l’équipage soit plus dynamique. Les touristes font des heures de route pour venir vivre une expérience. Ça serait bien de rendre ça unique. Juste avec un « bienvenue à bord! On est content de vous voir! On vous invite à regarder autour de vous! [Insérez ici quelques explications sur la mer, la biodiversité ou l’histoire des marins]... »

Hassan Salamouni

(Translated) Beautiful (Original) Très beau

Amélie G.

(Translated) Very risky in times of COVID-19. The boat was very full, several people did not respect the instructions to put on the masks, despite the warnings of the employees. To get to the boat, the bus was super packed too. In short to avoid and quite expensive for what it is! (Original) Très risqué en temps de COVID-19. Le bateau était très plein, plusieurs personnes ne respectaient pas les consignes de mettre les masques, malgré les avertissements des employés. Pour aller au bateau, le bus était super rempli aussi. Bref à éviter et assez cher pour ce que c’est !

Philippe Emond

(Translated) Nice cruise, with a very interesting crew and a clean ship! (Original) Belle croisière, avec un équipage très interessant et un navire propre!

I R12

Worthwhile trip if you like nature and the sea. The boat takes you up close to the Percé Rock and the Bonaventure island. The guide explains in English and French. Went there in July and weather was wonderful. You can get off on the island and wait for the next boat.

JC Morton

(Translated) ENG: The boat and the bus was over an hour late so we missed other activities that we had planned during the day. The boat was also extremely over crowded which was very concerning during COVID19. We were very uncomfortable and even considered leaving before the boat set sail but it was too crowded to leave. EN: The boat and bus were over an hour late so we missed other activities we had planned during the day. The boat was also extremely crowded, which was of great concern during COVID19. We were very uncomfortable and even considered leaving before the boat left, but there were too many people to leave. (Original) ENG: The boat and the bus was over an hour late so we missed other activities that we had planned during the day. The boat was also extremely over crowded which was very concerning during COVID19. We were very uncomfortable and even considered leaving before the boat set sail but it was too crowded to leave. FR: Le bateau et le bus avaient plus d'une heure de retard, nous avons donc raté d'autres activités que nous avions planifiées pendant la journée. Le bateau était également extrêmement bondé, ce qui était très préoccupant pendant COVID19. Nous étions très mal à l'aise et avons même envisagé de partir avant le départ du bateau, mais il y avait trop de monde pour partir.

Billy James Cahill Picard

(Translated) The cruise is worth it, the staff are very welcoming. I recommend ! (Original) La croisière en vaut la peine, le personnel est très accueillant. Je recommande !

Paul Blais

Excellant

Michel Lavigne

(Translated) Very courteous service, nice little cruise to do (Original) Service très courtois,belle petite croisière à faire

Eric Landry

(Translated) Excellent service and sublime cruise. A must in Percé! The lady who sold us the tickets was great! She gave us a lot of information about the cruise, the peak times and strongly advised us to take the Bonaventure Island walk. We have not been disappointed! It really is a must! (Original) Excellent service et croisière sublime. Un must a Percé! La dame qui nous a vendu les billets était super! Elle nous a donné beaucoup d'informations sur la croisière, les heures d'affluence et nous a fortement conseillé de faire la marche sur l'île Bonaventure. Nous n'avons pas été decu! C'est vraiment un must!

Colleen McGregor

Great education with great gift shop too

Christian P

(Translated) A must if you want to SEE the rock. A 90-minute tour around Bonaventure Island is included. (Original) Un incontournable si on veut VOIR le rocher. Un tour de 90 minutes autour de l'île Bonaventure est inclus.

Maya Fortin

(Translated) Magnificent cruise with explanations on Percé Rock, Bonaventure Island and marine life. (Original) Croisière magnifique avec explications sur le rocher Percé, l'île Bonaventure et la faune marine.

Dominic Marier

(Translated) Superb tour to do absolutely! Check out every hour. Visit the Rock and Bonaventure Island. Sea bass and madmen stirring in profusion. Beautiful trails. (Original) Superbe tour à faire absolument! Départ à tous les heures. Visite du Rocher et de l'île Bonaventure. Loup de mer et fous de brassant à profusion. Beaux sentiers.

morning coffee

Super experience!!!!!

Thuyen Nguyen

(Translated) Pleasant cruise. Very clear explanations. Well on time. Very nice staff. (Original) Agréable croisière. Explications bien claires. Bien à l'heure. Le personnel très gentil.

Catherine Clouzard

(Translated) Offer beautiful crossings from Percé to the island of Bonnaventure. Good way to observe the gannets and the pierced rock (Original) Offrent de belles traversées depuis Percé pour l’île de Bonnaventure. Bon moyen pour observer les fous de Bassan et le rocher percé

Joelle NG

Nice visit of the Percé Rock and the Bonaventure island. Visits in October are very limited. Only 2-3 per day. They were not reachable by phone the previous day so we went there early in the morning to reserve. In the end we still spent a fabulous day. ????⛴

Tiberiu Popa

This review is for the whale watching cruise not for the island trip. In a word, the experience was terrible, we saw very little and half of the passengers got sea sick. The crew could not care less about anything, they were not available for questions or concerns. Worse $80 spent ever. Not worth it. Also there are two companies that sell tickets for these trips, but in gact there is one operator so I will post this review to the other company as well

YONG LUO

It’s a shame that there’s an dishonest collector boy of the parking at such beautiful place. And we found we are not the only one who encountered same thing. The boy told us that we had to pay 5 dollars for parking even if we would buy boat tickets after breakfast, but we can get it back when we buy boat tickets. After, we got nothing back even if I showed the parking ticket to the sales lady and the boy. They just told us that “you can keep it”. I never encountered such thing in Canada before.

Maxence Deschamps

Asked for a tour of the percé rock and bonne aventure Island and got sold a 40$ ferry to the island. You also have to pay for parking near the dock where the boats are. Very disappointing. Website still lists the tour for 40$..

Jane Litchfield

So glad we did this. The views of the rock and the island are fabulous and we saw seals from the boat. Highly recommend getting off the boat and hiking across Bonaventure Island. You get right up close to the gannet colonies and see so many more than from the boat (i.e. tens of thousands). We also had much better views of seals from the island, including a couple that were lying on the beach. We took the shortest trail across (Les Colonies) and the longest one back (Chemin du Roy) which had lots of historic sites and is where we had the best seal sightings. Easy hikes. The tourism office told us all the boat tours are the same and the same price. People with tickets for both tour companies were getting on the same boat. Line up early if you want good seats. Only downside: the sound system on the boat was not great and we often couldn't understand/hear the English info. Don't miss this in Perce.

Veronique Verreault

Lack of organization, behind schedule. Super friendly staff, but wouldn’t recommend to do this activity unless you have a whole day to spend.

alexandra furtado

(Translated) Do not miss the cruise to Bonaventure Island! It does not have a price (Original) Il ne faut pas manquer la croisière pour l'île bonaventure! Ça n'a pas de prix

daniel chiasson

(Translated) Very beautiful landscape and animator ok ... the problem is the paid parking at $ 10. The lady is so disgusted by the visitors it's not cool at all, I changed my car 3 times. You went to pay for your boat tickets and she comes to complain that you are not in the right place ... there is room everywhere but it has to be changed. In addition, you have to listen to them complain about tourism their impatience is palpable, even for the boat tickets ... it's hut to say that she looks at you and tells you where to go, $ 90 for 2 and no way to get a clear and sympathetic explanation .. the girl in the parking lot should be avoided if possible, the most unpleasant of my stay in gaspe et pierces (Original) Très beau paysage et animateur ok... le problème c'est le stationnement payant à 10$. La dame est tellement écoeuré des visiteurs c'est pas cool du tout , j'ai changé mon auto 3 fois de place . Tu es rendu pour payer tes billets de bateau et elle vient se plaindre que tu es pas au bon endroit ... il y a de la place partout mais faut la changer de place . En plus faut les écouter se plaindre du tourisme leurs impatience est palpable ,même pour les billets de bateau... c'est hutte pour dire qu'elle vous regarde et vous indique où aller ,90$ pour 2 et pas moyen d'avoir une explication claire et sympathique.. la fille du stationnement a éviter si possible ,la plus désagréable de mon séjour à gaspe et perce

Anthony Tawell

Wow

remi c

Great excursion although i found having to pay for the car park on top of the ticket was a bit too much. But then everything in Percé is like that.

Dominic Beaudet Poulin

Great ride for a fair price.

Heratch Almajian

i bought ticket 35$ to go from percé to ìle bonaventure and to go hiking there , but when i got there they told me i bought only a ride ticket on boat.. i had to pay 20$ more for hiking i was devastated

Matt

Definitely a worthwhile trip for the whole family. The basic tour is done in French and English and lasts about 1.5 hours. We saw both sides of the Richer Percé ans went around Bonaventure island. Since we took the last tour (4 p.m.) we didn't get to go for the extra island walking tour. The kids were too tired anyways. The bird sanctuary was impressive and we got to see grey seals, minsk whales and humpback whales. What a treat! Highly recommended but bring your sea legs as it can get a bit rough.

manon larher

(Translated) Awful customer service !!! We made inquiries to go for a walk on Bonaventure Island. The same day, we will take our tickets for the boat, departure 1:30 p.m., it was around noon. $ 42, no choice to take the cruise, no direct .. they have a monopoly on the market and it's up to the customer to bow. The person at the ticket office told us to show up at the platform 5 minutes before. We arrive on the platform around 1:15 p.m., a lot of people. The boat arrives, people rush up to sit down. And a few meters in front of us, the controller closes the gate and tells us that the boat is full. We come forward and ask that it is the solution. He replied that there was none, it was the last departure and we had to come back the next day at 9am. Only it was our only day there and we had paid our entrance fees to the Sepaq online, as requested by the person at the ticket office. We ask him to find a solution because we had bought all of our tickets, and probably earlier than some of the people who got on. He tells us that there is nothing he can do, that he has warned the ticket offices that too many tickets have been sold, to stop the. He didn't want to hear anything and left us there. We go up to the ticket office, he had phoned 10 minutes before departure to say stop selling. The girl was sorry and tried to find a solution. We were reimbursed for the boat, parking and Sepaq and we still have a very bitter taste of this experience. (Original) Service a la clientèle affreux !!! Nous nous sommes renseigné pour aller marcher sur l'ile bonaventure. Le jour même, nous allons prendre nos billets pour le bateau, départ 13h30, il était environ midi. 42$, pas le choix de prendre la croisière, pas de direct.. ils ont le monopole du marché et c'est au client de s'incliner. La personne de la billetterie nous dit de nous présenter au quai 5 minutes avant. Nous arrivons sur le quai vers 13h15, beaucoup de monde. Le bateau arrive, les gens montent en catastrophe pour s'asseoir. Et quelques mètres devant nous, le contrôleur ferme le portillon et nous dit que le bateau est complet. Nous nous avançons et nous demandons qu'elle est la solution. Il nous répond qu'il n'y en a pas, c'était le dernier départ et il faut revenir le lendemain a 9h. Seulement c'était notre seule journée sur place et nous avions payé nos droits d'entrée de la Sepaq en ligne, comme demandé par la personne de la billetterie. Nous lui demandons de chercher une solution car nous avions acheté tout nos billets, et probablement plus tôt que certaines personnes qui sont montées. Il nous dit qu'il peut rien faire, que il a averti les billetteries que trop de tickets ont été vendu, d'arrêter la. Il n'a rien voulu entendre et nous a laissé la. Nous montons a la billetterie, il avait téléphoné 10mn avant le départ pour dire stop au vente. La fille était désolé et a essayé de chercher une solution. Nous nous sommes fait rembourser bateau, parking et Sepaq et nous gardons un gout très amer de cette expérience.

sedrick tranchemontagne

(Translated) You had the idea of going on a cruise excursion to see the whales, the pierced rock and to go around Bonaventure Island? I strongly advise against it, unless you want to spend $ 100 for a return trip to the island which has only 3 trails open with overloaded boats. I'm ashamed to have spent $ 100 for a scam (no rock, no whale, and even less island tour) !!! (Original) Vous aviez idée d'aller faire une excursion en croisière pour voir les baleines, le rocher percé et faire le tour de l'île bonaventure? Je vous le déconseille fortement, amoin que vous vouliez dépenser 100$ pour un aller retour sur l'île qui n'a que 3 sentiers d'ouvert avec des bateaux surchargés. J'ai honte d'avoir dépenser 100$ pour une arnaque (pas de rocher, pas de baleine, et encore moin de tour d'île)!!!

Linda St Onge

Nice

Charlène

(Translated) $ 38 / person for the 1h30 cruise around the Percé Rock to go to Bonaventure Island .. $ 10 parking (a great pity considering the price of the cruise to charge the parking) and $ 8.75 to pay once on the island to go for a hike. It's a small budget, but it's worth it. The crew is really very professional and very kind, and the person who gave us the explanations about the Rock .. was great! Always smile, we feel that she loves what she does ???? (Original) 38$/personne pour la croisière d’1h30 autour du Rocher Percé pour aller sur l’Ile Bonaventure .. 10$ de parking (bien dommage au vu du prix de la croisière de faire payer le parking) et 8.75$ à régler une fois sur l’Ile pour aller faire une randonnée. Cela fait un petit budget, mais ça en vaut le coup. L’équipage est vraiment très professionnel et très gentil, et la personne qui nous a donné les explications concernant le Rocher .. était formidable ! Toujours le sourire, on sent qu’elle aime ce qu’elle fait ????

Martine Longchamp

(Translated) Cruise lasts about 1h00 1h15. To see the rock up close and then tour Bonaventure Island. Possibility to go to the island and come back with another boat (Original) Croisière dure environ 1h00 1h15. Pour voir le rocher de près et ensuite le tour de l ile bonaventure. Possibilité d aller sur l ile et revenir avec un autre bateau

James R

It's a must! Very nice experience and the staff is very friendly

Francis Salois

(Translated) Despite a small technical glitch (one of their boats broke down, which delayed our departure by an hour), it was very good. The boat makes a detour via the Percé rock, then goes all over Bonaventure Island before landing on the island for the hikes. Other routes are possible. A guide gives us lots of details about the rock, the fauna, the birds, the island, etc. Very interesting. (Original) Malgré un petit pépin technique (un de leurs bateaux a eu une panne, ce qui a retardé notre départ d’une heure), c’était très bien. Le bateau fait un crochet par le rocher Percé, puis va faire le tout de l’île Bonaventure avant de nous débarquer sur l’île pour les randonnées. D’autres trajets sont possibles. Une guide nous donne plein de détails sur le rocher, la faune, les oiseaux, l’île, etc. Très intéressant.

Marie-Soleil Miron

(Translated) Worth the price paid as the view is really impressive and close. We can observe many animals. Really good! (Original) Vaut le prix payé car la vue est vraiment impressionnante et proche. On peut observer de nombreux animaux. Vraiment bien!

Camila C

(Translated) Bad organization and especially not the place that respects the rules for the covid. I suggest you avoid it if you don't want to put yourself at risk. In fact, they fill the bus with tourists who don’t put on their masks. There is not two meters distance. It was terrible. Not to mention that their instructions are never clear. If you ever want to do business with this company anyway, I suggest you arrive 20 minutes before the time they say because their bus schedules are unpredictable. Also, I think it's better to just take the car and pay the $ 5 directly at the port of Anse-de-Beaufils to avoid an unpleasant experience. Very poor organization ... also not at all covid proof. They put you on a bus filled with people, no respect for social distancing rules. Also, they don’t require people to wear their mask inside the bus. I’m horrified! Not to mention that their instructions were never clear, they told us that the bus was leaving at 1:00 p.m when in reality it leaves 20 minutes earlier. Then they made us wait for the next one because “we missed our bus.” If uds desean hacer esta actividad, it is preferable to go directly to the street of the cove where the street of bon fils is there from ahí buscar a barco that los anchors to the parque of Sepaq. (Original) Mauvaise organisation et surtout pas la place qui respecte les règles pour le covid. Je vous suggère d’éviter si vous ne voulez pas vous mettre à risque. En réalité, ils remplissent l’autobus de touristes qui ne mettent pas leurs masques. Il n’y a pas 2 mètres de distance. C’était terrible. Sans mentionner que leurs instructions sont jamais claires. Si jamais vous voulez quand même faire affaire avec cette compagnie, je vous suggère d’arriver 20 minutes avant l’heure qu’ils disent car c’est imprévisible leurs horaires d’autobus. Aussi, je pense que c’est mieux simplement prendre la voiture et payer le 5$ directement au port de l’anse-de-Beaufils pour vous éviter une expérience désagréable. Very poor organization... also not at all covid proof. They put you on a bus filled with people, no respect for social distancing rules. Also, they don’t require people to wear their mask inside the bus. I’m horrified ! Not to mention that their instructions were never clear, they told us that the bus was leaving at 1:00 p.m when in reality it leaves 20 minutes earlier. Then they made us wait for the next one because “we missed our bus.” Si uds desean hacer esta actividad, es preferible ir directementamente à la rue de l’anse où la rue de bon fils y de ahí buscar un barco que los arrime al parque de Sepaq.

Edith Duguay

(Translated) He had an employee on the boat VERY rude it's really out of place to work with people I wouldn't go back???? (Original) Il avait un employé sur le bateau TRÈS impoli c'est vraiment pas sa place travailler avec les gens je retournerais pas????

Fanny Bulard

(Translated) Lack of information from the young (who apparently did not choose her summer job well) who sold us the tickets on the spot. At no time did she warn us that the tour of the island to see the cliffs and get closer to the rock was canceled. I didn't ask myself a question since we paid the full price: $ 40. An excessive price for making a simple crossing without much interest. According to the website, the direct trip is supposed to cost $ 35 ... grab $ 5 per passenger, without restricting the number of tourists on the island ... how to make money on the backs of tourists. .. (Original) Manque d'informations de la part de la jeune (qui n'a pas bien choisi son job d'été apparemment) qui nous a vendu les billets sur place. À aucun moment elle nous a prévenu que le tour de l'île pour voir les falaises et se rapprocher du rocher était annulé. Je ne me suis pas posée de question puisque l'on a payé le prix fort: 40$. Un prix abusif pour faire une simple traversée sans grand intérêt. D'après le site internet, le trajet direct est censé couté 35$...grapiller 5$ par passager, sans restreindre le nombre de touristes sur l'ile...comment se faire de l'argent sur le dos des touristes...

Madeleine Légaré

(Translated) We would have appreciated being able to go to the outer deck to better see the scenery.The tour lasts about 1h10. The captain can alternate so that the access is accessible to people inside, if only 15/20 min in small groups! It is a suggestion for the return trip to Bonaventure Island. (Original) On aurait apprécié pouvoir aller au pont extérieur pour mieux voir le décor.Le tour dure environ 1h10. Le capitaine peut alterner pour que l'accès soit accessible aux gens en dedans, ne serait-ce que 15/20 min par petits groupes! C'est une suggestion pour l'aller/ retour à l'île Bonaventure.