You have the reviews of people who have information of the services and products of JUSTGO Camper Van RV Rentals (Travel Agency) around Nanaimo area (Canada).
As of day the firm receives a rating of 4.5 stars over 5 and that rating has been calculated on 37 reviews.
You may have noticed that the average of ratings that it reaches is nearly the best one, and it is founded on a very high number of reviews, so we can be quite sure that the rating is very faithful. If people have bothered to leave their feddback when they are pleased with the service, it works.
You know that we don't usually stop to place scores when they are good and we usually do it only if we have had a problem or incidence...
This Travel Agency is classified in the category of Van rental agency.
My wife and I rented "Olive" for 3 nights in summer of 2018 to surf in Tofino. Ended up being the most economical and rad-est way to do our trip! Vehicle was awesome and made the experience that much better. 10/10 would (and will) rent again
Amazing experience and a great company. We rented a van for three nights and it had everything we needed to explore the island. Comfortable, spacious, and stocked with everything you need. Can't recommend enough if you're looking for a great experience and an economical way to explore the island. Can't wait to explore again. Thanks Lisa!
We had an amazing time with our van! It had everything you could possibly imagine that you need in it for a comfortable and easy trip. Lisa was extremely helpful and friendly from the first point of contact right to the end of our trip. We would highly recommend this to anyone looking for an amazing driving adventure on the island!
Toured Vancouver Island with Justgo Vans and Jeeps with a group of 6. Our friends had the Jeep, we had a Van. Fun experience, many memories made. So easy to hop in and just go, everything you need (and more) really is inside. We explored for a week and a half and wished we could have stayed longer. Will definitely be back again. Hopefully next Summer and make this an annual event for our group. Thanks for being awesome! Great concept. ❤️
Goldie is a gem! Our family of 4 was so pleased with our experience on Vancouver Island and hope to be back again. Thank you justgo team! (We heard about you from a friend in Calgary who travelled with you when you very first stared in 2017) Five stars ????
JustGo is an experience summed up by the name and it puts the travel and exploration in the hands of the tourist. I rented the van and visited a camp site in Tofino steps away from the beach. Easy process from booking to return, the value given is amazing because of the power you have with where on the island you want to take the experience. I have been highly recommend this service because of what an amazing job Lisa the owner has done. As a customer I felt valued and appreciated. The vans are in amazing condition for being 20+ years old. They smell fresh and the sleeping bags are cleaned as well. Gas is a lil pricy but that's what you get with an old van!
Tried to book with them a month ago, never heard back from them I tried through WhatsApp through Instagram through Facebook and through outdoorsy and heard absolutely nothing. Zero customer service. Not impressed.
Awesome company with an even better owner! Definitely recommend Justgo!
Impeccable service, a beautiful product with all the "trimmings". Lisa thinks of ALL the details for you - you need only pack your toothbrush, some groceries & clothing - literally.
Amazing experience with "Just go"????Lisa was a sweet heart and did everything to make us feel good and just go through this great adventure on the island! We will definitely come back
Excellent service in every way!!!!
First off , let me say that both Lisa and Camille were very responsive to all my queries and requests and the camper van we rented performed well with one exception that I will get to. And I can attest that the vans really do come with everything you need to go camping - whether they work is another thing and highly recommend everyone who rents from justgo check everything before you leave the lot. We are a family of four that rented a westphalia for 4 days - we were provided a 15 min overview of vehicle and contents prior to leaving. Here is where justgo failed. There was a camping stove with two propane canisters as well as a large propane stove to be hooked up to van for cooking in the vehicle. We arrived at our campsite to find that one of the camperstove propane canisters was half empty - it had a label that said "partial" and the second canister with no label was empty. Needless to say we got about 2.5 meals worth of cooking in. No worries we have the van stove - my son and I spent 3 hours trying to figure out how to hook up propane and get the van stove working - could not call justgo - out of cell range - to the point we gave up and ended up driving around strathcona park looking for anyone that could spare us camping stove propane - we were lucky in that regard. we retuned to nanaimo and I let justgo know about this and was surprised at their lack of concern that this had on our camping trip - a more customer serviced focus organization would have investigated and provided a better response. Another issue I have is the payment policy - yes it is black and white on the contract , but it was over 14 days after the dropoff of our vehicle that we received our deposit. Considering you pay your whole trip fee AND deposit on booking - not pick-up - this seems like a long time for a business to hold onto your cash for a substandard product. Would I camp in a Westphalia again - definately - we had fun. Would I rent from justgo or recommend to my friends - unfortunately no.
Thanks for the great experience, will definitely be back to explore more of Vancouver Island.
I had a great time with JustGo. I had been looking for a Westfalia rental for some time and their vans are perfect. They come fully loaded with all the gear needed for an adventure. The van was super clean and ran really well. Lisa, the owner, was a great help and was always available for help and advice. My next trip is already booked and I can’t wait!
We rented a Jeep from Lisa and the experience was nothing short of excellent. The Jeep was awesome, have always wanted to drive one. The bedding was clean and comfy, rooftop tent was simple and you can even open it to look up at the stars. Surprised by how much camping gear was included. Made for a nearly effortless getaway. Thank you.
Really great time with just go vans, so happy we went this route for our Island vacation - truly a memorable experience.
So happy with our decision to ‘just go’ with Justgo - Was deciding between a hotel and car rental and wanted to try something new for this trip to Vancouver Island. Did not disappoint! In fact we couldn’t believe how much was included and how easy the experience was - and we are not regular campers at all! Justgo staff were extremely responsive to any questions we had during the trip and even helped us map out some great spots to stop at that we hadn’t seen before. So simple to head over from Vancouver - walk onto a ferry, have a scenic sailing and then pick up the camping rental a few minutes away once you get to the other side in Nanaimo. Easy to drive, easy to set up & best of all, easy to have fun and relax. Because Justgo makes for a quick awesome escape we are already planning another trip for this October - Thank you Justgo team!
We had the best week on Vancouver Island in Goldie! The van had everything we needed and more making it super easy to fly without having to worry about camping gear. Thanks for a great week :)
Great 'accidental' discovery! Happy we tried something new on our annual camping trip. Great idea, great set-up in the Jeep. Convenient and easy.
Seriously - book and 'just go'. The name really says it all. Thankful we took a chance and did something different - hands down one of the best trips we have ever been on. Hope to be back again next Spring to see even more of the Island.
WE LOVE JUST GO VANS! It's hard to find time away from our busy lives and when we do, it's obvious to want that time to be special - affordable, fun, unique and whimsical. Well, we tried out Just Go Vans and got all of that and more. The van is super comfy to sleep in, very easy to cook in, the entire inventory of what's promised with the van came with it - except for the bundle of wood and a hatchet, which would have come in handy at one point. To their defense, it's likely they didn't include it because of the fire-ban around Vancouver Island at the time. They've got a CD collection that's building (we started it off with a few gems found at the 2nd hand stores in Port Alberni and Qualicum Beach). We also donated a Back Country Road Map for Vancouver Island, to the van, which was very useful for us. When driving it, expect a slow and chill journey - you're on vacation, afterall! I need to mention that the entrepreneurs behind this genius business also rock - they're personable yet professional and care 100% about what they do. High five, gals!
Wow! What a wonderful experience we had - right from the booking process (so easy) to the flawless pick up & drop off everything was just perfect! Exactly as we had planned! The van was so clean & cozy and stocked exactly as stated. The owners definitely have their hearts in this business and that is definitely reflected! Can’t wait to come back again! Thank you Justgo for such a memorable holiday! Wayne & Becky Oster
Couldn't believe how fast the tent setup was & how huge it was inside. Warm and cozy even in late April early May & thought of everything to include. Vancouver Island is amazing. Great memories, thank you all! ❤️
Owner is a raving lunatic! Avoid at all costs!
So much fun :) Thx for making everything so easy to "just go".
Staff was accomodating from the beginning, Van was clean and ran well. Gutless but mechanically sound. Over all a great experience. Not cheap but worth it depending on how you look at your free time. They accept dogs which is fantastic.
Justgo is amazing, they suggested a perfect Vancouver Island trip for our special celebration and the Van really had everything we needed and more. Really appreciated the little extra touches that made our trip that much more special. Lisa is passionate about what they do and was extremely responsive whenever we had any questions. Great value compared to any other way to see what the Island offers. Can't recommend this enough, keep singing their praises everywhere we go! Hope to make this an annual event. Thank you so much again.
Awesome trip - thanks again for everything, you guys rock!
Lisa was fantastic to deal with! Rented 1985 VW Westfalia 'Goldie' for our Island trip and it was THE highlight. Can't wait to do it again someday. Thanks Lisa and JUSTGO Vans!
I rented for two nights as a surprise for my partner - we have been talking about a VW van forever and when I found Justgo, I knew this was a way to try it out. We were not disappointed - literally just brought a few clothes, and stopped for some groceries along the way - the van had everything we needed. It could not have been easier, and so we truly enjoyed two glorious nights in the middle of Vancouver Island. Lisa was super helpful and pickup and drop off went super fast and easy. Thanks.
This was so cool! Highly recommend if you are looking for an easy, economical way to tour Vancouver Island. We initially wanted Olive but she was booked out so we rented one of the newer Eurovans Summer 2018 and it was really awesome, comfy, spacious and really everything we need for camping! Will be back again! Thank you Lisa & team!
Amazing idea and so much fun!
Clean, comfy, well maintained classic VW van. No issues whatsoever and everything you need really is included. Lifelong dream fulfilled! Thank you.