Reviews of Old Quebec Tours (Travel Agency)

Rey Michael Dayot

Old of the nicest place to have a tour!

Nicole Benjamin

Only $5 with the Croisière package!

Jordan Karasek

Out of all the hop on hop off tours I have been on this has been the least pleasant. Huge lines and not enough buses for the crowds. If you got off anywhere it was hard to get back on again due to crowds. Also the drivers didn't know much about times, pickups, sights. Not like it was in Montreal. Some stops were completely passed and we had to walk back to reach them. At the end of the day I had to step into the street and flag a bus down to pick us up. The provided information is hard to follow times and map are on different papers. We didn't receive tickets just a receipt with a code to be scanned. Hard to keep in good condition traveling with a toddler. Would prefer wristband or actual ticket. On the extended lines like the green or blue was always left with some unspecified time and place of pick up. Rushed through my stay at some points to have the buses not show. Other bus drivers were rude when trying to ask for help in getting back to the city. At a certain point I didn't care what line or bus I was getting ad long as it took me back to the city. Cheaper and probably easier to get a car for the day and have extra money for parking. My rental car was the price of one hop on hop off ticket. My car was a nice storage place and refuge for the rest of the trip.

Johanne Daigle

(Translated) Nice outing to do and redo. We do not know enough about our city (Original) Belle sortie à faire et à refaire. On ne connait pas assez notre ville

Tim Harvey

Long circuit around this beautiful historic town. Comfortable busses, average narration, but fun in nice weather. Q City has lots of Old World visual charm. Oddly, in any Famous City anywhere, riding on a "tourist bus" on the top deck is a pleasant way to avoid the street level mobs of tourists who also arrived by bus, plugging up the sidewalks and jamming the endless boring shops.

ridzuan A

A typical hoponhopoff bus. If u r in a hurry this probably the safe bet. Québec City is beautiful.

Federica Palocci

Amazing tour and great Customer service available on Facebook! I will definitely recommend this company.

Nas

good alternative to walking around

Sean Allen

Took a coach from the KOA Quebec and transferred to red bus tour of old Quebec hop on off service. Included return trip. Worth the $ very efficient.

David Nissan

Raymond was excellent!

janie cloutier

(Translated) Very nice, worth the cost (Original) Très agréable, vaut le coût

Moécécoco Moécécoco

(Translated) Our super interesting and knowledgeable guide! A great way to discover Quebec despite the pandemic ... (Original) Notre guide super intéressante et compétente ! Belle façon de découvrir Québec malgré la pandémie...

Yeong Sik Oh

(Translated) It is worth a look around the castle. (Original) 성과 주변에 둘러볼 만합니다.

Terry

We took the tour "Ice Hotel Tour With Transport.". It was the best deal for transportation to and from the Hôtel Des Glaces. Get tickets from their desk inside the Centre Infotouriste de Québec at 12 Rue Sainte-Anne. The Ice Hotel was amazing, and the tour provided by the hotel was awesome. The bus ride was comfortable, and our bus driver drove safely and told us things about the city and the province. The only drawback is that I would have liked the time at the hotel to be longer. After the guided tour, I barely had enough time to run around getting photos, get a quick drink at the ice bar, and duck into the souvenir shop for a quick look. We took the 12:30 tour, so there was only one return time. If we had taken the 9:00 bus, we could have stayed an extra 3.5 hours, I suppose, although that would have been way too long to spend there.

JENNY MOLINA

(Translated) Excellent!! The tour is done in several languages! A good way to explore Québec! (Original) Excelente!! El recorrido lo hacen en varios idiomas! Una buena forma de recorrer Québec!

Sylvain Berard

(Translated) A simple overview of the old town (Original) Un survolé du vieux agréable en tout simplicité

Huguette TRUPIN

(Translated) With a guide who was really in love with his city (Original) Avec un guide qui était vraiment amoureux de sa ville

Gina Watson

1. I boarded the bus at the ferry building. I asked the driver how much it would be. He said, "Forty-two dollars." I pointed to my husband and asked, "For two?" He said yes. Then charged my card. Twice. A total of $85.05 ($170.01). He handed me two receipts and said, "It went through twice. You will need to call the company." It was really hot today and I had my service dog with me. We were trying to beat the heat and take the bus back to the hotel. I asked, before I paid, if there was a/c and was told it would work better once the bus was in motion. It did not. In fact, the a/c only worked at the driver's seat. The overhead a/c's at the seats did not blow any air at all. The bus is old. I called the company at 4:00 and they refunded one ticket, but wouldn't make it good on the $42 additional due to the fact that I was calling at 4:00 but bought the tickets at 11:00. The company was not concerned with the broken a/c and I was told it was the hottest day of the year. The last thing I'll say is that I asked the driver what time the bus serviced stopped for the day. He didn't understand me. I asked again. He said something I didn't understand, but I thought it was 9:00. It stops around 5:00. I understand I don't speak French and am in a French-speaking country but if you run a tour service your workers need to speak and understand other languages. Me, my husband, and my ten-pound dog paid $85.05 to go five blocks. Try Uber instead.

Gina

It is a good tour for overview of places where you want to visit during stay in Quebec City. In our bus, we were the only English speaking family (while rest was French speaking) and we felt that coverage of stories were a bit short for English (agree that this could depend on the guide and situation). I would also recommend to definitely visit on foot some of the beautiful places we get to see from double decker

serge beauvais

(Translated) Pleasant and a lot of police surveillance (Original) Agreable et beaucoup de surveillance policière

Mélanie BOUDAT

(Translated) Very interesting even for me who lives in Quebec (Original) Très intéressant même pour moi qui habite à Québec

Christine Blair

Great value and staff are friendly and knowledgable.

Dallas Thompson

Great tour. Fun time.

Anne-Laure F

(Translated) We booked for the shuttle and ice hotel, not having a car. The schedules were really not practical! Departure at 9am from Quebec City, arrival at 9:40 am at Val Cartier while the hotel opens at 10am, and the guided tour is at 10:15 am. It ended around 11am, we had not done the tour of the various suites. If you want to enjoy a little of the place, impossible to take the first bus leaving at 11:15. So we finished our visit quietly, finished around noon. We had to kill time (there is not much else to do in 2 hours on site) until 14:45 to take the last bus of the day. At the price of the shuttle ($ 30 / person or $ 60 to two) I would have appreciated more convenient schedules. Very disapointed. (Original) Nous avons réservé pour la navette et l'hôtel de glace, n'ayant pas de voiture. Les horaires n'étaient vraiment pas pratiques ! Départ à 9h de Québec, arrivée à 9h40 à Val Cartier alors que l'hôtel n'ouvre qu'à 10h, et la visite guidée est à 10h15. Elle s'est finie vers 11h, en nous n'avions pas encore fait le tour des différentes suites. Si on souhaite profiter un peu de l'endroit, impossible de prendre le premier bus qui part à 11h15. On a donc fini tranquillement notre visite, terminée vers midi. On a dû tuer le temps (il n'y a pas grand chose d'autre à faire en 2h sur place) jusqu'à 14h45 pour prendre le dernier bus de la journée. Au prix de la navette (30$ / personne soit 60$ à deux) j'aurais apprécié des horaires plus pratiques. Très déçue.

Debadrita Ganguli

Informative and Fun tour of all the major attractions.

GUSTAVO ENRIQUE GUTIERREZ CASTILLO

(Translated) Excellent tour and audio explanation, highly recommended (Original) Excelente recorrido y audio explicación, muy recomendado

Andrea

The red line Hop-on Hop-off bus tour gives a good overview of Old Quebec and the nearby sites including museums and photo-ops beyond the ramparts. A great way to get your bearings before going off on your own exploration.

Jean-Francois Dupont

(Translated) They sell packages online that they cannot honor, be careful (Original) Ils vendent des forfaits en ligne qu'ils ne peuvent honorer, faites attention

Rohit Dandona

Must go tour

Dany lefebre

(Translated) Really a tour to do! The guide was very educated and interesting. (Original) Vraiment un tour à faire ! Le guide était très instruit et intéressant.

Kimberly Farry

Great (and easy!) way to see the city. Johnnie gave a lot of history to add to the charm.

Martyna Czub

We took a tour to the Ice Hotel and we loved it! The driver was absolutely adorable, he gave us a few interesting information about quebec while driving and led us to the entrance once we got to Valcartier Village where the Hotel is located. Then we could take a guided tour or see the hotel by ourselves. It was amazing! Take warm clothes! :)

Mon Chere

Definitely recommend it- great and fast way to see the city

Michele Gaelle

(Translated) In a horse-drawn carriage, with a person who knows her city and loves what she does ... it's appreciable ... really (Original) En calèche, avec une personne qui connait sa ville et aime ce qu'elle fait... c'est appréciable...vraiment

KAR

Awesome! Driver was helpful. Tour was very informative. Headphones were included and you can listen in 10 different languages. Perfect way to learn about city.

Sagar Vora

We did a history walking tour. Our guide Francis was great, he answered all questions and explained Quebec's history in a fun and engaging way.

N Bala

Awesome! Well charted out! This 2 in one tour covering both outer Quebec and Old city (both upper and lower towns) for $69 per person is extreme value for money! After doing this in one single day, thereafter you can explore the city at your own pace!

Our RV Adventures

We booked a two day package tour that included the hop-on hop-off, bus to the falls and a short river cruise. The booking was efficient and the price reasonable for what we received. The days were sunny and mostly warm which helped with the overall experience. Recommend!

Rama Krishna Daripalli

We took one hour express bus tour and we felt as the name suggests , it's really express tour covering all the important attractions just sitting in the bus and listening to the pre recorded audio. I would suggest anyone visiting Quebec city first time to take 24 hour Hop on Hop Off bus route.

Taciana Yuri Kuroiwa

Expected more of Ile D’orleans, it was just a 15 min stop at a chocolate store.

Kevin Schleifer

More fun then expected

Félix Freire

Thank you so much for all your patience and hard work. You and your team certainly went above and beyond and pulled out an unforgettable service for us. Despite how difficult was to set this up at the distance, you managed to understand our needs, and we are infinitely grateful to you. Mayra & Felix

Carl Sandstedt

One of better bus tours. Well informed drivers. Quebec is most beautiful city I've visited. Well worth the money.

Ray

The hop on/off bus is amazing, we rode it all the way around, took about 2 hours. We got to see so much since we were staying in old quebec without a car, this was perfect

Maxim Tihonov

An amazing tour, ve got very good guide, who, despite bad weather, made an amazing tour on a countryside of Quebec city. It was on November 5th . Thank you. And, he also helped us to save a long walk to our hotel, and gave us a lift.

marc beauchemin

(Translated) A good way to visit with description from a tourist guide. (Original) Une bonne façon de visiter avec description d un guide touristique .

Kim McDonald

Fun fun, can get really hot sitting in the sun on the top. Don’t bother getting the free earphone for young children, they don’t hold in the ears and keep getting yanked out when they want to move around. Try to find a package deal with other activities to get these tickets at a very discounted price. No bathrooms available on bus, bathrooms at half leg stretch break but barely have time to walk over to them and back in 5 min for an adult, good thing toddler didn’t need to go ????. Since hop on hop off isn’t available du to COVID, a true history buff should maybe look for a more in depth tour.

daph

Went on bus with my family very fun and interesting. Also the bus has the tour audio in different languages so others can listen to it if you don’t speak English or French, but it started to rain and when we got it the bus it smelt weird.

Décoratrice Mélanie Bélanger

(Translated) I toured old Quebec! It was perfect! Our guide Daniel Ross was very funny! I loved my experience !!! (Original) J’ai fait le tour du vieux Québec! C’était parfait! Notre guide Daniel Ross était très drôle! J’ai adoré mon expérience!!!

archana patel

loved it

Dan MacInnis

Very cool tour, saw so many sights.

Na o

My partner and I loved this tour! It was billingual so you will understand whether you’re French or English speaking. The tour guide, Olivier, was funny and very insightful. Full of knowledge, he had answers to every question asked. The bus driver, Pierre, was also very kind. In the midst of this pandemic, the sanitary measures (wearing a mask inside) were respected and enforced. We absolutely recommend this tour!

Gavin Lawrence

Amazing experience. Learned so much.Our guide was knowledgeable, fun and very obviously took great pride in the Old city and its history. Will definitely advise everyone to do the Historical walking Tour.

Enrique Sarmiento

Some people love it some people hated it, I gave it a try and it was very nice, is a 90 minutes ride, really nice and the weather was amazing we love Quebec City and the people, even we don't speak any french at all we didn't have any communication issues everyone was helpful, so many people told us if you don't speak french it would be difficult for you, well that is just not true, the will help you mo matter what. Canadian people are great very well aducated very respectful. Thank you Canada in general.

Greg G

The tour were good, the tour guide was knowledgeable, but the company representative who lines people up for buses doesn't need to yell at customers who complain about waiting in the rain.

Monica

The hop on and off bus ticket for two days was fantastic ????, it included bus tour to the falls as well as a cruise of the river!

Angelica Arias

(Translated) Option to know and learn about the main tourist places in quebec (Original) Opción para conocer y saber sobre los principales lugares turísticos de quebec

Tulipe 81

(Translated) Very nice visit. Very interesting guide! (Original) Très belle visite. Guide très intéressant!

Yves Saulnier

(Translated) Super cool ???? best regards Marie France (Original) Super cool ???? bien cordialement Marie France

Elizabeth schenk

Hop on Hop off bus was great. Cruise was fabulous. Be careful if you go to Montmorency Falls. The Blue Line is a smaller bus and we had to stand on the way to the Falls. On the return trip, don't wait at the sign indicating Blue Line as the bus doesn't pick you there, it picks you up in the car park at the front.

Monica Mendoza

Nice way to see a lot of Old Quebec in a short amount of time. Guides were very friendly and knowledgeable

Tavleena Marwah Kataria

It was a great tour. Got to know a lot. Our tour guide was amazing.

Vicki M

We took the cruise tour of the city . . . From the waterfront. The host, in costume was great and informative and switched from French to English for almost the entire 1.5 hour cruise. Thoroughly enjoyed the tour!

zahraa

Very friendly staff and informative tour

lucie dugré

(Translated) Very good olive tree guide to last a little over 1 hour (Original) Tres bon guide olivier durer d un peu plus de 1hre

514sunshine

(Translated) Very well (Original) Très bien

Isabelle Perreault

(Translated) I made the guided tour the tour in the countryside. I liked the experience, although some stops were too short. We went to Montmorency Falls and then to the Île d'Orléans chocolate factory, then to the copper museum. Then to the Basilica of Sainte-Anne de Beaupré. Throughout the journey the driver gives us bits of Quebec history. He speaks some legends. (Original) J'ai fais le tour guidé le tour a la campagne. J'ai bien aimé l'expérience, quoi que certain arrêt étaient trop court. Nous sommes allé a la chute Montmorency et en suite a la chocolaterie de l'île d'Orléans, puis au musée du cuivre. Puis a la Basilique de Sainte-Anne de Beaupré. Tout au long du trajet le chauffeur nous donne des bouts d'histoires de Québec. Il parle certaines légendes.

France Guilbeault

(Translated) The taste of the food and the attentive service (Original) Le goût des aliments et le service attentionné

James Amundsen

Comfortable bus. Driver very friendly and knowledgeable.

Isabelle Remy

(Translated) Not bad (Original) Pas mal

Pablo

Olivier & Pierre were fantastic tour guides and very pleasant.

Michael Munro

Bus driver very helpful. Good one hour trip about the city; great for first-time visitors.

Shannon Mallett

We had a fantastic experience on this tour of Old Quebec. Our guide Oliver and our driver Pierre were awesome. We could ask any questions we wanted, we learned so much. We highly recommend this tour especially in the beginning of your trip to learn the history and lay of the city. It helped us to decide where we wanted to explore next and spend more time. THANKS OLIVER AND PIERRE. We are going to go eat our chocolate fondue now lol.

wellya77

Please be aware if you buy tickets on the Internet, not enough information. Bad experience, not run professionally. Signage is not good.

Michel Lefebvre

(Translated) Nice experience, to visit old Quebec (Original) Belle expérience,pour visiter vieux Quebec

Sylvie Gagné

(Translated) Excellent activity! Really friendly guide and driver! Very informative! (Original) Excellente activité ! Guide et chauffeur vraiment aimables! Très instructif!

LuAnne LeGresley

Our driver Allain was just wonderful. He is wonderful, entertaining and authentic.

Alexandre

(Translated) Nice visit for the family. Only downside high price. (Original) Belle visite pour la famille. Seul bémol prix élevé.

Maryse Deland

(Translated) Super Quebec (Original) Super Québec

Linda Champagne

It was a terrible rainy day and every bus was full. We had to wait at each stop as full busses came by. No one got off cuz of the rain. At one stop it was 1 hour and no where to stand under cover. I will be asking for a partial refund.

Andi Widjajana

Very beautiful old Quebec

Nigel Peters

Our first time on a bus tour. Heard a lot about it and were really excited. It leaves from the epicenter of Quebec city literally and you get to see all the important places. The ride is for an hour and our guide was witty and knowledgeable. They cover some really important landmarks like Plains of Abraham, Parliament building, Frontenac hotel etc etc. You can go to the top of the bus which is preferred or for those who cannot climb, sit downstairs. Cost of tickets for 4 people is around 110 dollars. If you drive go early as it's next to impossible to find parking. Will give you a super hot tip - LA Citadel is close by and we parked there. We clubbed this place with the bus tour and left our vehicle there. It gets really hot though on top so don't forget your sunscreen, shades and hat.

Christine C

We did the express tour of Vieux Quebec and it was awesome. Plug your headphones in and choose one of 9 languages, learn a little history. The bus stopped halfway through to sell us some water because it was super hot and sunny. The bus driver Pierre was friendly and has some serious driving skills because navigating those narrow streets looks tricky.

houard dominique

(Translated) Great for visiting beautiful Quebec City (Original) Super pour visiter la belle ville de Québec

Laurier Séguin

(Translated) Very good comments from the guided tour. (Original) Très bons commentaires de la visite guidée.

Pierre Jean

(Translated) My driver, Jean-Pierre, made an exemplary tour. What an articulate and interesting man to listen to. Thank you (Original) Mon chauffeur , Jean-Pierre , a fait un tour exemplaire . Quel homme articulé et intéressant à écouter . Merci

Robert Noel

Jacques and Alain as our guides:AMAZING! A fantastic tour of all the sites, super informative and accommodating. Mon chapeau a vous!

Nancy Fraser

Very informative

Aater Eduardo Burneo

Perfect to visit the entire city

Vincent Dontigny

(Translated) Very beautiful and informative, magnificent buildings and several local craft shops with lots of restaurants, bars, and other tourist spots of the ancestral constructions of the churches that were built at the beginning of Quebec, magnificent monuments of the small streets of formerly pietone, a nice visit (Original) Tres beau et instructif,de magnifique batiments et de plusieurs boutique artisanale locales avec beaucoup de resto ,bar,et autres endroits touristique des constuctions ancestrales des eglise qui on ete construite au debut de quebec,des monuments magnifiques des petites rues d'autrefois pietone ,une belle visite

Rebecca Yves-giard

(Translated) It is a very human and very understanding organization. They were very accommodating given our difficulty in finding parking in old Quebec !! (Original) C'est une organisation très humaine et très compréhensive. Elles ont été très accommodante vu notre difficulté de se trouve un stationnement dans le vieux Québec !!

Takha Gennabel

Fantastic views