Reviews of Walnut Grove Cruise & Travel Ltd (Travel Agency)

Jannes Kruger

Great Service provided by Walnut Grove Cruise & Travel. Jesse helped me with my destination wedding in October 2019 which went off without a hitch thanks to a phenomenal resort he recommend. Jesse helped me yesterday plan my trip for April to Dominican Republic. Staying at the Majestic Elegance in April. Cant Wait! Thanks again Jesse.

Heather Sell

We used Walnut Grove Travel to plan our upcoming family trip to Costa Rica and couldn't be happier. Jesse's knowledge of the area, enthusiasm for travel, and insight into what to do and where to stay has been instrumental in our travel plans. I highly, highly recommend Walnut Grove Travel!!

Amy Fama

If you're ANY kind of busy, and let's face it we all are, working with Walnut Grove Cruise & Travel is hands-down absolutely worth it. I am so glad that I booked through Walnut Grove Cruise & Travel. I typically have done my own booking in the past but it was such a burden OFF my shoulders to hand the project over the Jesse at at WGC&T. Honestly I will likely not book my own travel again. It was such a relief! They were able to advise on better options based on what we needed/wanted during the trip, AND the total for the trip came out WAY below the cost I was expecting based on my own research. Hiring an expert (staying in your lane) means you'll get the trip you want and likely the best price that you can get without stressing out about doing all your own research.

Kiyo C

We just came back from our family's very 1st cruise trip and it was absolutely amazing. Jesse is very knowledgeable about cruise ship. He booked everything for us (cruise, hotel, rental car etc.) and it was hustle free. Since this was our first cruise trip, I had so many questions and Jesse provided all answers and let us feel comfortable before the trip. I really appreciate his effort. I can't wait to go next cruise ship trip.

Pam Stadnik

I have been using walnut grove travel for many years. Jesse cares so much. He ensures that you receive the best price and best vacation. If you have an issue while traveling, he is there to help. I love how they give so much to help their community. Do not hesitate to use their agency. Superior service over any online service.

RICHIE WATTERS

the services and knowledge of the staff were awesome. we loved our trip and highly recommend to anyone planning their next trip

Sheldon Panrok

I've been a client for around 10years and there is a reason why.. Nothing but great service from the staff and they will search hard to get you the best deal and make sure your vacation is perfect.

Vahid Yakhdani

The staff is great and very helpful, they are always ready to help me any time I had a question.

BRUCE FORBES

My wife and I have been dealing with Walnut Grove staff since they opened. We have always received great service and assistance with selecting our vacation destinations, including recommendations based on their experience and feed back from their customers. I want to especially thank Cathy for her help with planning our recent 1 month trip to Thailand. It was obvious that Cathy had our best interest at heart through out the bookings of air, hotel and transfer bookings. Great job again by Cathy, Sandy and all of the staff!

Randy Carter

rude staff profiling

Simon Tanner

Delayed response to my booking request with a gift card meant higher rates for me. When I asked about this the replies and service I received were abrupt and rude. When I called to speak to the owner about this she was not helpful at all. My total trip was less than the gift certificate amount and they would not credit or offer me the difference. Would not recommend using their services.

mark petty

Maitten is delinquent in responding to my travel requested quote, even though she promised within 2 days. Management, why not simply have staff say they cannot help so customers can contact and engage with a more receptive travel agency? Shows unprofessionalism and incompetence and demonstrates a lack of regard for their customers.

joe m

Stay far away from this place.. Look at the fake reviews. Awful.. No consideration of others.. Only in it for himself... Go elsewhere

N F

Recently booked our first Family Vacation to Mexico with Jesse at Walnut Grove Travel! I must say Jesse and his team were professional and wonderful to work with. They even found us the best deal for our budget and found a hotel with a family room and kids club! I would highly recommend them.

jessieviss00

Jesse was a great help organizing our 3 week Italy/Croatia trip. Very professional input. Thanks again everything worked out flawlessly.

Hailey Motherwell

Jesse arranged our vacation to Costa Rica and did an amazing job. He arranged everything from hotels and flights to private transportation. He was very knowledgeable on the area we were going to and gave us all the information we needed on where to go and what to do throughout our trip. Jesse truly took care of everything making it a stress free process. I would highly recommend walnut grove travel to anyone thinking of going on vacation.