Reviews of House Of Travel-Westmount (Travel Agency)

yalo dam

(Translated) Terrible service (if you can call it service) by Anna Melkanova. We charge you for reservations when it is not necessary. No courtesy and worse yet Melkanova got angry and yelled at me. Bad, shabby. In addition impossible to reach her by phone when necessary, she disappears in the clouds. (Original) Épouvantable service (si on peut appeler cela service) par Anna Melkanova. On vous charge pour des réservations alors que ce n'est pas nécessaire. Pas de courtoisie et pire encore me Melkanova s'est fâchée et a criée sur moi. Bof, minable. En plus impossible de la rejoindre par téléphone lorsque besoin, elle disparait dans les nuages.

Lance Richardson

Very irresponsible staff. The lady on the phone hung up the call while I was discussing. Highly disappointed with their service.

George Grecu

(Translated) Excellent services in tourism (Original) Servicii excelente in turism

Jay Blumer

good

Éric Daigle

Ive been to Punta Cana and i was served by Anna Melkanova. She was the most understanding, gave me good price, quick answers, she is very fast and always smiling. Shes so positive i recommand highly her services. Im planing to go to Russia and i will use her service for visa.

Tony Fadel

(Translated) Wonderful service especially by the agent Ms. Jihan Ammachah who was very kind punctual patient she always answered our questions and our calls (must not forget her beautiful smile) and everything she promised us as service was done for example the place of seats on the plane the wheelchairs for our parents .... a big thank you for you Mrs. Jihane ???????????? .... and thank you for the travel agency House of travel for the good price which is cheaper than the other agency so I highly recommend it (Original) Merveilleux service surtout par l agente Mme Jihan Ammachah qui était très gentille ponctuelle patiente elle répondait toujours à nos questions et nos appels ( faut pas oublier son beau sourire ) et tout ce qu'elle nous a promis comme service étaient fait par exemple la place des sieges dans l'avion les chaises roulantes pour nos parents .... un grand merci pour vous Mme Jihane ???????????? .... et merci pour l'agence de voyage House of travel pour le bon prix qui est moins cher que les autre agence donc je vous le recommande fortement

Evgenia Ginzburg

My travel agent Anna Melkanova is really the best. I bought three trips with her so far to Russia, Vegas and Jamaica. Each time she was quick, efficient and such a sweetheart! It never took me longer than 20 minutes to purchase my tickets - I was in and out. I am very satisfied with the quality of the tickets all her services are amazing. I will keep going back to her for all my vacations and I recommend her to anyone who needs assistance.

stacey bates

Def recommend if you are looking on booking a safe and especially affordable trip!

Aked D.

Incredible service, good industry knowlegde, MUCH appreciated these days! Thank you!!!

jordan ifrah

They just know their stuff... plus service is great, prices same or better than online! And right off the highway!

Vishwas Vishu

Nice and helpful

Rozita Karimi

(Translated) Anna was a love. She wants the best for us, to transmit good prices with good qualities. Nice experience that I had with a travel agency. (Original) Anna a été un amour. Elle désire que le meilleur pour nous, transmet des bons prix avec de bonnes qualités. Belle expérience que j’ai eu avec une agence de voyage.

vasile boss

VERY NICE PEOPLE , VERY GOOD SERVICE

Linda Ana

(Translated) Terrible and the worst travel agency ever seen in 25 years. We were served by Anna Melkanova. It is a shame for those who hired him. In addition when we were there, there was another dissatisfied gentleman screaming. It gives an idea. Don't go there. You will find that problems. (Original) Terrible et la pire agence de voyage jamais vu en 25 ans. On était servi par Anna Melkanova. C'est une honte pour ceux qui l'ont engagé. En plus lorsqu'on était là, il y avait un autre monsieur insatisfait qui criait. Ça donne une idée. N'allez pas là. Vous allez trouver que des problèmes.

Gian Marco Iannone

Terrible experience. Susan Gaitan did not provide any valuable insight into our South East Asian vacation questions and only offered up google type search results. More than that she charged us $50 for not booking anything with her stating "we do not work for free". This surprise left a huge sour taste in our mouths but will def not ruin our vacation. My recommendation: Do not use this agency's services....terrible. As a footnote I would also like to point out that I'm a very well travelled individual who has used many agencies in the past and have never been charged for not booking with them if I did not use the service...especially without notice. Bad for business guys. Good luck. Safe travels everyone.