Reviews of Co-operators (Travel Agency)

Melissa Johns

Long time customer! Trying to obtain Home Insurance. The receptionist informs me that it will take 5 days for the agent to return my call!! Are you kidding me???

K M Safat Rashif

Always short staff and not enough advisors! Difficult to get hold of them as they work remotely. Good place to get better quote for your home and auto though!

Ravi Patel

The lady with whom I talked was horrific individual. Never talked to someone this arrogant. I actually want to give a big zero. But the Manager itself deserves 1 star. So it is only for him.

Carol Jackson

Nice to know there is an office you can walk into for friendly personal service and an easy online app.

Andre Pacheco

Amazing level of service provided by the team, specifically Alicia. She was able to help me with both auto and home insurance at a great price.

Courtney VandeBovenkamp

I was really impressed with the customer service I received from Shanti out of Yellowknife. She was very responsive to my concerns and needs, and moved quickly to get my new vehicle insured. I appreciate the quality customer service I received from Shanti, and would certainly recommend that you seek out her support if you are looking for auto insurance. Thank you!

Michael Zein

I’m Extremely surprised that this office is only at 4.2 rating, it should be 5/5. I have been dealing with Elvis and his employees for the past 10 years. I have all of my vehicles and properties insurance with cooperators. They are very fast, professional, and honest with their work. I highly recommend my whole family and friends to cooperators. You won’t be disappointed. Thank you so much cooperators for everything you have done.

Hardeep Singh

Highly Unprofessional ... The lady at front desk is Rude and Arrogant.

Dan Shcherban

Terrible services

K-W Property Management KWP

Elvis & Marta are the very knowledgeable

Rob Groothuis

Great service. Fast and just amazing at what he does.

Neil Thomsen

Elvis is a tremendously caring insurance agent.

Chris Murphy

I use Elvis and his staff for both home and business insurance. They handled the flood claim for one of our company vans seamlessly. They also process insurance certificates for our business customers very quickly and accurately. Their office is always a pleasure to work with! Plus, their rates are fantastic!

robert woodward

Its insurance, not the lowest rates by far, closed at lunch when people use there lunch to visit places like this. It is what it it just ok.

Jasvinder Singh

Rude and kept ansking inappropriate questions on phone call.

Aura-Lee McDonald

I received thorough, professional assistance with their agent, Marta. An issue came up that required her to research and spend extra time with me that I truly appreciate.

Sagar Patel

Cheap insurance rates and helpful staff at the Homer Watson location in Kitchener

Amena El-baf

Professional service. Timely response. Always ready to help. I have too many good things too say I dont even know where to start! I tell all my family about them and recommend them for home and business insurance. Best company I have ever worked with!

Melissa Aveiro

Best experience I have ever had with an insurance company. I normally do not call for an emergency situation but I needed something done ASAP for our business, Elvis went out of his way to call me personally to help me deal with the situation and within 1 hour I had everything I needed. Thanks ???? so much for the amazing experience. Excellent customer service I highly recommend Elvis and his team for any insurance products you may need!

Mohamad Abbas

There is not enough i could say about these amazing professional people! I have never been disappointed with there service. We have 2 businesses 3 cars and a house insured with them and they make us feel like family every time we call. It's such a personal experience with them they have always made me feel comfortable to even simply call for advice. Thank you guys for your hard work!

Amany Abbas

Amazing customer service. They always answer back quickly and give great advice. Make you feel like family! I 100%recommend them ????

R K

Have been with my agent, Elvis, for 6 years, the sevice have been fantastic. Every time I have called I have always felt like I am a priority and their response has been professional. I feel they have their best interest for my family. I highly recommend Elvis and his team for home, auto and investments

Brent Beck

I was a customer over 20 years. Had multiple vehicles insured here. I was looking in obtaining home insurance as well but was poorly helped just for a no answer. Not helpful adjusters. Canceled my policies and went somewhere else and happy I did.

Colt Ko

Worst insurance brokers do not trust them! Kim and Paula will never return your call.

Troy Ray

Abysmal place with horrible and disgusting customer service. Beware of here, stay far away and go elsewhere unless you want to be treated with extreme hostility, disgraceful business practices and zero confidentiality. I would give this place zero out of five if I could. Absolutely despicable and down right trash.

Lisa Borba

We have worked with Elvis and his exceptional team for years. We are extremely happy with the friendly and professional service they provide, especially Marta. They have always responded quickly and are always looking to provide the best rates. Their clients needs are the top priority and highly recommend them for all your insurance needs and financial planning.

Melanie Amor

I have been dealing with them for 6 years now and they have been wonderful. I have had to make two claims and they have been so helpful and fast. I recommend them to everyone I know????

Amany Mokaddem

Been with the cooperators elvis garcia team for 5 years now and I only have good things to say. From always being there to answer our questions when we where worried or confused to meeting up with us to show us new ideas and packages. They listen and care about all there clients big or small!

Jennifer Sine

Always a great experience when I have to deal with them. 100% recommend

Chris Blackduck

Nice people