Reviews of Papillon Grand Canyon Helicopters (Travel Agency)

Adam Collins

We took the flight over Horseshoe Bend and landed on Tower Butte. Amazing flight over the area. Truly the best way to see this area is from the air. Landing on the butte was such an incredible experience. The only way to get up there is by helicopter. The pilot and staff were so friendly and accommodating. I have nothing but good things to say. It was well worth the money!

Nolan Jr k

What a great experience. We spent a few days at the Grand Canyon South rim hiking but could not go down into the canyon due to the ice and not having proper spiked footwear, and on our last day decided to book, what i call, a bucket list helicopter ride over the Grand Canyon. My wife and two kids (7y and 11y) also all loved the experience. It was a once in a lifetime family moment that shouldn't be missed.

Tracey Echols

I took the nighttime strip ride. The Heliport was clean and comfortable. The staff was courteous and responsive! Highly recommended!

Andrea Morón

Amazing tour. Showed up 30 minutes early and we got weighed, there was a small time of waiting and then a safety video. I was very nervous but the ride was AMAZING I am VERY prone to motion sickness and I didn't feel anything when in the helicopter. Definitely worth it.

Alise Alves

We had a great flight. Very exciting. Our pilot Bekki was very professional and knowledgeable of the area.

Joel P

Super amazing way to experience the area. Great people, super helpful, really nice, and overall wonderful from start to finish. Would recommend to any friend or family member looking to unique way to see the vistas.

Lori Leeper

We had Gerry as our guide and it was really cool to get the Grand Canyon history as well as his Native American perspective on the Grand Canyon and surrounding areas I want to go through this company again and do the sunset tour!

Liliana Vinueza

We had an amazing experience. We had booked a group tour of Lake Powell, and had wind advisory warnings. Michael called, suggested we move to another day and was great in accommodating around our schedule. It was our first helicopter flight, and we had some nervous flyers. Michael was fantastic in explaining everything, and putting our concerns at ease. Becky was both a great pilot, and an incredible tour guide. It turned out to be an unbelievable day, and exceeded all of our expectations. Special thanks to Michael & Becky.

Ryan Walz

I booked a helicopter tour over horse shoe bend as the "big" Christmas gift for my boyfriend. It was booked and paid for on December 19th. The tour was booked for March 20th. The company called me 48 hours before the tour to cancel with no further explanation aside from "maintenance" which didn't make sense since they told me I could have moved to a day earlier or a day later. We live in the Phoenix area (about 4 hours away), so we had booked a hotel for the weekend around this experience that was non-refundable 1 day prior to ride being cancelled. When I called back I was given the run-around on who to call and speak with and ultimately STILL have not received a call back from a manager regarding this terrible customer experience. DO NOT BOOK HERE.

Julianna Yau Yorgan

The staff was very friendly and professional. The weather was iffy, so they were not sure if we would make it to the canyon. We were informed before leaving if the weather was dangerous we would get a full refund. As it turned out, the weather was not good and we had to return slightly after passing The Hoover Dam. Our money was returned in full. As for the ride, the helicopter was awesome. The pilot was very friendly. And the sound track in the headphones was fun to listen to. I was in a middle back seat and still felt like I could see well and wasn’t missing anything. Also, the shuttle bus to and from the hotel was very comfortable.

Charette Dersch

Very friendly staff. Loved our tour. Was crazy to lsnd on Tower Butte and walk around! Was amazing yo see the area from the sky as well as from the ground. Would highly suggest this activity for the entire family.

Michael Shanken

Excellent tour. Very kind and informative regarding facts of the Canyon.

Merri West Babbitt

This was a great time. Mike was great to work with. Our pilot, she was great. She flew that bird so smoothly and her narrating about the area was very nice. I would most defiantly recommend this flight... but take Mike a piece of cake for extra bonus. Thank you again

Matt Burkart

We had our schedule changed from the morning to the afternoon and had to scram to rearrange our other tours which had been scheduled for the same day. The reason they gave us was the weather, but it was a beautiful sunny day with 67 degrees. I feel we were just bumped to accommodate others. The views are spectacular. We landed at tower butte and stayed there for about 20 minutes, so the actual flying time is not very long at all, it may be approximately a 15-20 actual flying time although the tour said about 45-50 minutes. The pilot was very knowledgeable and quite professional. The take off and landing was pretty smooth but in relation to the price and the amount of time you actually spend flying it is not what I consider a good value. I feel we spent most of the time landing and taking off, than flying than taking in the amazing views. Nonetheless it was a good experience; the next time I will ask for more specific details of the flying time and I definitely recommend asking about all these details before flying.

Antonia Muskat

We took the Grand Canyon North Rim tour out of Tusayan. This tour was fantastic! If your thinking about it, just do it. Staff was friendly and pilot was knowledgeable. Views are incredible. Worth every penny!

Barbara Dobrosky

My second flight with Papillon. The people are great. The pilots are amazing.

ROB

This was an outstanding trip with very professional people to answer the phone line your time up to do the helicopter tour and the pilot of the helicopter was excellent Due to some bad weather we had to redo our schedule and that was not a problem for them to accommodate us at a time when we would be able to take this helicopter tour The pilot Becky was outstanding and her narration was just awesome her flying skills were very very impressive To land on the top of tower Butte was the highlight of our trip for my son The views of the Canyon, Glen Canyon Dam, horseshoe Bend, and also the canyons leading to Lower Antelope Canyon we’re just awesome along with the views of Lake Powell I would highly recommend this excursion

Bob Bartosh

Awesome Experience!!! Very cool ride, very kind and positive staff! Would absolutely recommend!

Jenny Pav

Great experience! Beautiful morning flight.

Danny hayes

This was the highlight of our trip to the Grand Canyon! Papillion Helicopters took great care of us. It was worth every penny!

Cathy Bollenbacher

Had a great time and was worth it..

Lewis Blumenberg

We took the tour of Lake Powell with the Tower Butte landing. It was spectacular! The folks at the office were really great, and our pilot was excellent. Circling and landing on Tower Butte was an incredible experience. Totally worth it!

Joe Gorman

Our pilot Jesse was friendly and very professional. The sights you see while flying are absolutely amazing and the memories will stay with me forever. Thankyou

KA Runung

What an amazing experience! The views were spectacular and everything was so professional. We got the front seat upgrade which was completely worth the extra fee. I saw a review that was disappointed because they were picked up in a van, and although it was a van taking us back to the hotel, the interior was outfitted like a limo.

Lynn Barnes

Great time. Micheal (the manager?) was awesome. Even said he’d give me a few extra minutes if I needed them (drove know from Salt Lake City). Despite covid times, the place was spotless and quick to get us checked in and enroute. Becky (our pilot) was also great. A smooth ride and almost seemed to hover at the perfect photo spots so we could take all we wanted. Great people and a great way to see the area !!

Korrie Thompson

Best experience ever!! Nothing more to say, everything was excellent! Michael was great, the view is unbelievable, it was perfect it made my vacations a thousand times better!!

Mary Lee Kennedy

Fantastic communication and honored original trip plans even thru multi Covid cancellations, very informative pilot about area, very safe and would use them again.

david smoyer

Wonderful experience! Landing in the Grand Canyon was amazing and for them to serve us champagne and crackers while landed was the icing on the cake! Our pilot was funny and informative on our flight too. Can’t wait to take the grandkids on this trip again one day! Great experience!! Thank you all!!

Rob Goodwin

Despite the weather and high winds we made the landing on Tower Butte. The crew are totally professionals and very friendly. Will definitely come back! Thank you Papilon for such a wonderful experience.

Gabriel Okita

Our helicopter tour was amazing!!!!

J S

Sooooo awesome! We were two hours early and they accommodated us which meant the world so we could drive back to Scottsdale sooner and get more sleep before an early morning the next day! Such friendly people and Michael is absolutely hilarious! Pilot was nice as well. This was the highlight of our honeymoon!! I highly recommend! Worth every penny! Oh and the views were INCREDIBLE!

Kim Cowan

Everyone was friendly and professional. Pilot was top notch. Hope to be able to take the tour again.