We have worked with Michelle Streicher in Kingston on planning and organizing a number of our bucket list adventures including Australia, New Zealand, Kenya, Uganda and others. Michelle approaches each adventure in a thoughtful, thorough and professional manner. It always begins with a meeting to assess our interests, motivation for the particular adventure, our preferred travel approach (varies based on the destination and what it offers), and our budget. She then interfaces with her international colleagues to prepare exactly what we have been looking for. Sometimes there is tinkering, and Michelle actually appreciates that, because she is truly interested in meeting our needs. In short - she cares. She cares about every detail and about keeping us happy with our experiences. She has always delivered a seamless trip for us. One of the most important things we have always noticed is her ability to develop positive working relationships with her colleagues abroad - they seem to know her and we feel this has impacted their desire to please us. If you want quality, someone who seriously explores your interests and approach to travel with the view to deliver a professional results-oriented adventure, then Michelle is highly recommended. It is sometimes risky to refer friends for something this important, but we were confident and Michelle delivered. They told us.