Reviews of Downunder Travel (Travel Agency)

Christine Bennett

It is always a pleasure dealing with Downunder Travel. We are experienced and savvy consumers of travel products, and we greatly appreciate the transparency and expertise of Stephanie Coleman. What was supposed to have been the trip of a lifetime to New Zealand is turning into an annual migration! Thanks, Stephanie.

Brian Burgener

We put together a trip with 42 people to New Zealand And Cook Island with total support and knowledge of Stephanie Coleman of Downunder Travel...our group was blown away with the tours, hotels, tour buses which were arranged by Down under Travel...I would totally recommend Downunder Travel to anyone considering a trip to New Zealand, Australia or South Africa...we are so pleased we will always consider talking to Stephanie with whatever trip we decide on

Shelley Sinclair

Stephanie Delaney, owner of Down Under Travel, provided exceptional service for my group of 11 travelling to Australia and New Zealand in February 2020. She arranged our long haul flights as well as several connecting flights and the accompanying visa requirements. We were due to return to Toronto on March 30 but on March 13 the Covid-19 travel advisory was issued by the Canadian government. Stephanie worked tirelessly over several days with me as group leader to assess the situation and then meet the needs of each traveller in our group. She booked us on the March 20 Air NZ flight from Auckland to Chicago, with a short turnaround to Toronto. She continued to provide the documentation for our travel insurance claims, which are ongoing. I will seek Stephanie’s professional support for my return to New Zealand ????????, hopefully sooner not later! Thank you, Stephanie.

Liz MacDonald

Stephanie at Downunder Travel is a knowledgeable destination specialist who gave good advice while arranging our trip to Australia. COVID-19 became a pandemic and interrupted our trip in March 2020. Stephanie kept us up to date and advised us about the constantly changing rules and conditions. She dealt tirelessly with cancellations and re-bookings as the situation evolved. She demonstrated genuine concern and empathy for our well-being. Our safe return home in early April 2020 was secured by her unrelenting effort and helpful advice that she provided during her often extended working hours.

Erika Rosenfeld

We would highly recommend Stephanie Coleman @ Downunder Travel. We just returned from a 21 day trip to Australia and Fiji and had the most amazing time! Accommodations, exertions and transfers were all well coordinated and our 10 flights went without any problems. A trip of a lifetime.

Paul Facciol

I have been working with Stephanie for almost 2 months as we have a very complicated trip to 4 countries over a period of 35 days. To complicate matters, we HAD to end up in a particular place by a certain date in order to attend a family wedding and we had a very strict budget. Not only did Stephanie manage to get all of the details right, she was able to continually find savings for us as we went along in the process, allowing us to finally come in under our budget, including all taxes and travel insurance. WOW! We can't wait for this trip to unfold and I know it will go off without a hitch. Thank you Stephanie for all of your hard work. We would not hesitate to recommend you to anyone!