Reviews of Asha Travels Ltd (Travel Agency)

Mamun Mridha

Worst customer service

A. N. K. Mizan

Unbelievably rude and hostile man! Doesn’t even understand the simple basics of customer service - was rude the entire time and hung up the phone on me as if I was bothering and annoying him with my service. I hope his business shuts down ASAP.

Dr.Mubashara Khan

Always receive great service from them.

Nayeem Haque

People have different experiences with them. But I will always be grateful to them for arranging 3 tickets from Toronto to Bangladesh in just 10 mins notice before 2 hours of the flight. I was able to see my father's face for the last time. thank you Asha Travels and Sumon vai.

h A.

HORRIBLE HORRIBLE SERVICE! OMG I have never been treated with such disrespect before. I wanted to change a date, a simple travel agent function, and this guy, Sumon flat out said, "You know what, don't call here again!" Can you believe it!! Someone who actually doesn't want to sell. His prices are also not so cheap. I wasn't even rude to him. There is no shortage of travel agents in this city, so there's no need to go to Asha Travels.

shaswaty saha roy

The staff has very unprofessional attitude. Not so knowledgeable. Not impressed at all.

Shamim Ahmed

I have done my ticket with them. They are very professional especially Sumon bai.

Naga Raja Paidimarri

Good

Nars Mcain

rude staff.......!!!!

Razib Eftekhar

They are not disclosed the financial terms and conditions to a customers intentionally. Due to the reason, many customers are getting trouble by the Asha Travels Ltd. They loves to use loopholes against the innocent customers. My advice for the innocent customers, you can buy any tickets through the Google. You will not face any troubles. It will be much more easier and reliable.

najrul islam

I am very much upset with their service and behavior . If it was possible to give them 0 star, I'd have go for that. We wanted to change our departure date and contacted them few days earlier of our departure. They said there a charge involved with this procedures. Charge was $790 for each ticket. That was too much. So, we asked them to release our tickets, so that we can visit emirates sales office in Dhaka. But they didn't release our tickets. Only because of that we had to spend $3000 for new tickets for two people. I recommend never buy tickets through Asha Travels. Their customer care is worse, rude and irresponsible.

Samir Premji

I wish I could give it zero stars, worse than [natural disaster / fascist dictatorship / war atrocity I would rather be [tortured / disemboweled / eat broken glass, etc. than used this travel agency again Gosh, I’ll bet you would! When I used something like this, a tiny part of me wishes I were some kind of super-genius psychopath, so I could track these people down, tie them to a chair, make them eat some broken glass, and see how long it takes them to decide they’re pretty okay . Don’t waste your time and money. I’m saving you the trouble. You’re welcome!” Sumon guy is rude arrogant, and not made to serve public at all. I just called to get some info and he treated me like anything you can imagine. This guy should either learn how to serve Canadians, get treatment or go back to where he comes from. I am so much regretted to have purchased from him rather I wish I never talked to him. He ruined my trip and my day gosh!

Mashkur Zaman

Most rude and dumb person in the world...Dont ever call this guy, he will just ruin your day and leave bad taste

iftek

Abrupt bordering on rudeness. Lacking in professionalism. My mom likes them and says they find her fair price tickets every time. So that's nice.

Mia S.

Thank you Asha Travels for helping the community for years

Sadia Ema87

Nice and cozy office. Professional service. Recommended.

Riffat Alam

Okay, so they tried to scam one of my friends. Never going there again!

Sara Al Baqui

Has been getting all my flight bookings since 2013, Reeta apu is the best for customer service.

Iftekhar Ahmed

Only place I book my tickets from. 2 reps there are helpful and answered my questions when needed, even if I did not end up booking.

Faysal Ahmed

Thank you Sumon for booking this urgent trip to the motherland. Appreciate the experience you bring to the travel industry.

Atikul Haque

great service

saha debashish

I called them to inquire about price from Winnipeg-Dhaka,BD , but there customer service wasn't satisfactory at all and the price was ridiculously high. I wish I could give them negative rating.

Parvin Hoque

WILL CAUSE PROBLEMS FOR YOU AFTER YOU ARE IN BANGLADESH. In times of Covid or other reasons, you might have to switch your tickets and other accommodations. If you stay up late late into the night to call at 9 am or even 1pm EST (toronto time) he will NOT PICK up. you can call him 8,10, 20 times and he wont pick up. Got an auntie of mine in Canada to call and he yelled and swore at her that he'll do whatever he wants. Is this how you talk to an elder lady asking simple questions?

S Huse

They treat you right and do what they say they will do. Not a single complaint.

Adliams Inc

It is ok. Not the best one.But you can deal with them in Bengali.

R Chow

Wow I am suprised with all the negative reviews from others. However i got a very good deal from Asha travels and the person who helped us Sumon is very nice guy.

Mirza M Abbass

Horrible service, over priced tickets, it's like Bangladesh public sector all over again.

V K

(Translated) Asha Travel Inc is really bad and dishonest travel agency. I am going to explain in Bengali for the Bengali community people. They would be more comfortable in Bengali Asha Travel is a disgusting travel agency and you will be deceived if you buy tickets from here. We bought tickets from here and suffered a lot. Even when they come to Canada, they do business with people like in Bangladesh. You will not recognize them when you are in danger, they will go completely against you. It is difficult to recover money from them without a lawsuit. I can now buy tickets directly from Google or Emirates Airlines. It saves me money and I get better customer service. Don't put yourself in danger with their sweet words. When dealing with them, you must know the tram and conditions. Thanks (Original) Asha Travel Inc is really bad and dishonest travel agency. I am going to explain in Bengali for the Bengali community people. They would be more comfortable in Bengali আশা ট্রাভেল হলো একটা জঘন্য ট্রাভেল এজেন্সি এখান থেকে টিকিট কিনলে আপনি প্রতারিত হবেন। আমরা এখান থেকে টিকেট কিনে যথেষ্ট ভোগান্তিতে পড়তে হয়েছে। এরা ক্যানাডা এসেও সেই বাংলাদেশের মতো উল্টোপাল্টা ব্যবসা মানুষের সাথে করে। আপনি যখন বিপদে পড়বেন তখন তাদেরকে চিনতে পারবেন না, তারা পুরোপুরি এ আপনার বিরুদ্ধে চলে যাবে। কেস মামলা ছাড়া তাদের থেকে টাকা উদ্ধার করা কঠিন। আমি এখন Google or Emirates Airlines থেকে সরাসরি টিকেট কিনতে পারি। তাতে আমার সাশ্রয় হয় এবং আমি ভালো কাস্টমার সার্ভিস পেয়ে থাকি। তাদের মিষ্টি কথায় আপনি নিজেকে বিপদে ফেলবেন না। তাদের সাথে লেনদেন করার সময় অবশ্যই ট্রাম এন্ড কন্ডিশন গুলো জেনে নিবেন। ধন্যবাদ

Arunita Das

Good behavior. Nice persons here to help u with travel information.

care bro

Very helpful. I received prompt service with flight itinerary for Visa application and flight booking. I am very surprised seeing some negative comments. Mr Sumon is very experienced, he speaks frankly and gets your job done. Keep up the good work.

Terri Harris

I talked to one travel agent before and she was great but then the next time I called the guy was rude and wouldn't tell me any other flights going and wouldn't answer any of my questions.I mean why would I call if I didn't want flight information? I thought the behavior was unprofessional but not all customer reps are bad.

Mashud Al Amin

Great location service a little slow but friendly staff and good hours of operation

F Kijiji

my first desi travel agency , reliable and cheap tickets

Md Saeed Hoque

Good service.

Ahmad Siar Haidary

I have bought tickets from them thrice.Found Reasonable price and helpful behavior always :) :)

SYED NADEEM AHMAD BUKHARI

STAY AWAY! FRAUDS! When I asked for an explanation about suspicious charges on my credit card by Asha Travel Ltd, Sumon Das started using bad words. So, once they have your details, you might be in big trouble. We had to suffer a lot because of this guy and his very unprofessional and uncivilized behavior.

USMAN CHOWDHURY

Rude people, if you dont want to help people, kindly shut down ur agency! Stop acting stupid for money