Reviews of Comfort Inn (Travel Agency)

Would go back for sure. Friendly and helpful staff

If you're thinking of choosing the Comfort Inn because it's a reliable choice, you won't be disappointed. This hotel is clean, up-to-date, and the breakfast is just a notch above alright. A good place to stay.

Requested an accessible room, when I went to my room, I couldn't use my walker, even though the clerk told me it was an accessible room....the hotel is outdated and the room was not that clean...

j’utilise cet établissement depuis plus de quinze ans, il a subit une cure de rajeunissement

Well situated, you've got pretty much all you need. Perfect for professional trip.

Excellent. Super loved the service and the breakfast the most

I have often selected this hotel as a halfway stop between North Bay and Thunder Bay. It is located on the highway so it is easy to access. Rooms are well kept and …

It was clean. Front desk person at check in was nice

Excellent hospitality from staff. Been here long term and can't think of a betrer place. Awesome service even in the midst of a pandemic

nice place. Clean. And very easy to access. Good staff to deal with .. nice place that I will attend again

TV didn't work on the first night, notify the front desk. The attendant checked it out. Notify manager in the morning. Second night TV still didn't work. No sound, picture would go to black after one minute. They had no problems charging the full amount $151 + tax per night. Will not be staying there next time.

Hotel looks pretty good, but the bed sheets looked like someone had already slept in them. The rooms on the main floor, and I tried 3, smelled of cigarette/cigar/lack of use.

Rooms were clean and up to date. Good service. Friendly

Comfort Inn's are always predictable. Clean, good value overall. Have been staying at Confort Inns for both business and pleasure.

Nice little hotel. Own door entrance type hotel that was perfect for our stay. No stairs no elevator which we love. Clean and comfortable!

The bed was comfortable and the room was clean. I got in after driving for 9 hours and stopped for the night on my way to Winnipeg. The only thing that I was disappointed with was that breakfast was done so quickly. 9:30am is too early to stop breakfast. It should go to 11 at least.

Front desk lady was very pleasant. Water pressure could strip the Chrome off a trailer hitch, could have stood in there for a long time. Tv was pretty small/old and not on a high enough ledge. Room was pretty clean, no complaints there. Only 3 stars because housekeeping was banging on our door at 9am. Not sure why they thought it would be appropriate when we got in at 2am. Kind of left a bad taste in my mouth. A better system to check if people are still there and sleeping would have been cool.

The hotel was upgraded and in great shape. The complimentary food was fair and the receptionist was outstanding. The room was a little small but adequate. We were not impressed with the evacuees that were staying at the hotel.

Great rooms and breakfast is also good. Slight issue with door security but all in all its a good experience. Very clean and up-to-date.

This hotel is very convenient to the Trans Canada Highway, clean and well kept. It provides an excellent break on the Toronto to Thunder Bay trip. The rooms are clean and well maintained, the breakfast offering is good and the staff is quite pleasant and helpfull

Caies J

Overall a good experience. This is the hotel that I usually stay at when in Kapuskasing. My only complaint would be the breakfast was not up to snuff as staff didn't seem to have time to refill the syrup bottle or clean/put fresh waffle …

The beds were super comfy and was a great pit stop after a long day of driving. Lots of stuff around the hotel to eat as well as places that will deliver

Have always stayed at choice hotels. Canada or out of country. I love the hotels even before choice rewards started. I have always enjoyed by stays. Staff have always been great and I always found hotels very clean. …

Will stay here again .. easy access and friendly staff

Exactly what you’d expect from the Comfort Inn brand. Great room, clean and up to date, nice breakfast, great value!

Well maintained property. Rooms are comfortable. Even now they have added a fitness room.

Dirty rooms, rude desk staff. When head office was called, Pretty much defended hotel, very poor customer service. My advice choose another hotel

first room had nail polish over the walls looked like blood asked to switch room maybe to bottom floor was told it would be more expensive. said dont worry about it just another room is fine then. manager called my room made me go back and …

Travelling on the road, but consistent with our expectations for this brand.

Average hotel that is starting to show its age. The most relevant alternative to newest hotel Kapuskasing.

It was a little pricey but it worked for what I needed at the time.

My room was completely upgraded and was furnished very nice! The desk and office chair was very comfortable for office use. I would definitely stay here again.

Reliable, clean, nice towels, consistent. Quiet. The staff is always helpful and they know my by name even though I've only been there a handful of times. Going up the stairs with luggage is a bit of a drag though.

Clean, staff were amazing especially the young lady at front desk,

Not much choice in town. Stay there is better than sleeping in my car.

Hotel was clean, has had upgrades in room, room was comfortable , reception staff needed more training to handle requests/ issues.

We stayed three nights at this hotel while visiting family in Kapuskasing. We enjoyed the free breakfast especially the coffee to start the day. The bathrooms are bright and modern - great wifi - all amenities at our finger tips - service …

Needs more attention to cleanliness. Ex. Stained carpet

Hotel was very warm. Staff was very amicable to speak to. Bathrooms were very clean and the showers was very good. Parking on the other hand could be a little better.

The clerks are not trained in booking policies. I ended up booking rooms that could not be cancelled with the advice of the hotel staff whom told me the only difference in the booking price is due to wanting to encourage people to use …

Average hotel no restaurant service. Friendly staff. Room average.