Reviews of tripcentral.ca Dundas is Temporarily Closed (Travel Agency)

Greig and Tina Revie

What a great experience to have Tanya helping us plan our trip! Her experience and suggestions on accommodations and travel have helped us make easy decisions. Tanya gave us prompt service and her availability to answer questions was always timely. So happy we used tripcentral in Dundas!

stephen Ward

Great place to get a great deal and only travel company to do a 12 month fiance program

Jeff Gowland

This is the second time we have used Tracy Duffin as our agent and I know it will not be our last. Tracy was readily available to answer all the questions we had - even the ones that I considered after the fact kind of silly, but she was professional and caring in everything we wanted to know and if she didn't have the answer she found it and got right back to us. Tracy is incredible knowledgeable, but first and for most, she listens to you to see what it is you are looking for and seems to find the perfect vacation that you are looking for. And even when she is busy with a million other things she will still put that stuff aside and pay attention to you.....this is a hard thing to find in customer service these days. All 5 stars for Tracy Duffin !!

Nick Davies

Tracy Weldon is very helpful!!! I recommend to plan your trips or anything travel related with her. Tracy helped my girlfriend and I plan our first trip together at the age of 18. Tracy helped us pick a destination that was best for our price and budget. Tracy seemed very passionate about her job which made me even more confidant that I am booking with the best travel agent around. As soon as you meet her she greets you with a warm smile and positive attitude. Overall what I found very comforting was the fact that tracy her self seemed excited for my girlfriend and I to embark on our first vacation, there for I knew i was in good hands.

Ted Porter

Alexandra Biddle: you made our experience with TripCentral an extremely positive one and will definitely talk with you about our next major trip abroad. Your attention to our needs, diligence in finding solutions for our travel plans and communications for not only the pertinent details about the bookings/enquiries, but also the added information about traveling to Hawai’i during our selected time period has left a lasting impression on us. You are truly a great human resource asset for TripCentral.

K Byrne

Love trip central, they always help us out. Ask for Tammy. She’s great! We’re onto booking our 4th trip with her.

Dave Running

Tracy has been our vacation/trip consultant for many years and always found her to be a thoughtful, well informed and pleasant person to arrange our trips.

Samuel Lau

Although I have never set foot in this store, Alexandra B was super helpful and knowledgeable about all inclusive. She helped us planned and booked our family vacation to Mexico and we had a great time. Working with her was super easy and a great way to start your vacations!

Julie Bourgeois

Alexandra Biddle is an excellent agent, very patient, understanding and gets the job done! I recommend Tripcentral to all that seek a well worth helping hand. We are first time travelers and we are now more confident of our choice and to fly out of the country. Knowing we are being taken care of, makes it a less stressful ultimate vacation for us!! TEAM ALEXANDRA :D

Susan Vaisler

Tammy has gone beyond my expectations. Love her!

Margaret Walczyk

Just booked my vacation with Heather. We dealt with it over the phone and emails, so it was very convenient! She was extremely helpful and always replied quickly. Overall, it was a very pleasant experience, especially for me, who booked with TripCentral for the first time.

Lindsey Jacobs

We had a great experience. Tracy was super helpful, gave us some great advice and made excellent suggestions. Was really easy to add and remove resorts from our file online and let us do our own online research as well. Felt no pressure to make a decision right away, not sure why anyone wouldn't use a travel agent. Feel confident we will have a great trip. Trust the experts!

Laurie Monaghan

Tammy is very knowledgeable and great to work with on planning an awesome trip!

Louise Rodgers

Kristy was great. She made planning our winter getaway so easy. I will definitely use her again as well as recommend tripcentral to my friends. It is so much easier then trying to sort through the thousands of online offers.

Keith Hargrave

Alexandra B was a huge help! She was pleasant even with me having to call her like 6 times with changes. I had never dealt with Tripcentral before but after this it will be my first place to look.

Emma M

This was the first time I had booked a vacation through Trip Central - and I highly recommend it! Lindsay was very knowledgeable about all of the resorts and had no problem answering any of our questions! She was always available to help and we definitely look forward to booking a trip with her again.

Dianna Reis-Martin

Tracy is top-notch. She's a hard working, experienced, intelligent travel counsellor. She's extremely capable dealing with anything from airline tickets to handling dream vacations worldwide. She offers consistent service and I feel safe travelling with her as my agent.

Jared Hendrix

Our Travel agent, Danielle, helped us out so much. Couldn't have done it without her!

Lisa Franklin

Tammy provided friendly, knowledgable service and was very helpful in booking our trip to Cuba. I would 100% book with her again and would recommend her to others. Thanks Tammy!!

John-Michael Quinn

I had a great experience with Tracy, everything was courteous and professional and expeditious. We will definitely book with her again.

David Moffatt

Tracy is helpful, understanding and knowledgeable. She is determined to get her clients the experience they really want, and not just the "standard package". We are always comfortable booking with her.

Andy/Dorothy Macintyre

Tracy has always handled our trips quickly, efficiently and very pleasantly!! Superb service - couldn't ask for anything more!

Cheryl Abel

Ladies are awesome . tracy is the best , she really knows her stuff .

Mark Goodale

Lisa at TripCentral - Dundas was amazing. She really knows her stuff, and we got a great deal. THanks for all of your great help Lisa.

Jelena Savic

Tammy was amazing she was knowledgeable and solved my problem right away. Pleasant and no hassle bucking my vacation. Although she was off for long weekend I still received my travel documents on her day off. I would recommend her any time. Thank you Tammy T.

Doreen Laval

I went in to plan a trip, was helped quickly. Sally was very pleasant and helpful. She answered all my questions even after I had left she was quick to respond to emails. Will definitely go back to tripcentral and hopefully Sally in the future.

Joe g

Tracy is the best!!!!! Always very helpful!!

Josie Berardo

Excellent service from our travel agent Tracy Weldon-Duffin! So very helpful in planning and selecting great vacation spots for us. Thanks Tracy

Linda Miville

Stephanie was friendly, efficient and extremely patient as I tried to co-ordinate a vacation with 2 other people in different parts of the country! Thanks for all the answering all the questions and making the changes!

Rebecca Bond

Amazing hard working and easy to talk to!! Always accessible by phone, in person and email. Very informative. Great experience.

Norah Heffernan

Lisa Shelley is a wonderful agent. She takes the time to really listen to you and is extremely helpful.

Cheryl Forde

I have dealt with Tracy Duffin from Trip Central in Dundas for a couple of vacations recently. I have had fabulous service from her. She was very accommodating and helped me with every detail. I would recommend her to anyone looking for a travel agent. Thank you Tracy!!

Gareth Jones

I recently booked a trip with Trip Central's Dundas office and I have to say I was disappointed with the service I received. It was a very last minute booking to the Barcelo Maya Colonial in Cancun. The resort was nice (larger than my liking but I knew that as I was going to meet friends there that had chosen the resort). I had two negative experiences regarding the interaction with the actual representative (Danielle) from trip Central. When we spoke the day I booked, she was very busy, at one point asking me if she could call me back as she was on hold with an airline. That was not a problem, however over an hour and a half later I had to phone her back. Obviously pretty stressful day and heavy workload... When booking with her, we discussed seat selections and preference. She arranged for a seat for both legs of the trip to be at the very front of the aircraft - we even discussed both our preferences for that part of the airplane for seating. I only discovered after arriving at the airport that Danielle forgot to book the seats and I was lucky to not have a middle seat (there was just a few non middle seats left when I arrived). The second issue was the fact that I expressly asked Danielle about the requirements for slacks at dinner for the a la carte restaurants on site. I realize that many resorts require men to wear long pants, but in recent years there has been a bit of a trend to allow Bermuda length shorts ("dress shorts" if you will) in lieu of slacks. She assured me that it was not an issue at the Barcelo Maya Colonial as a previous traveler had told her they were not required. Of course, that proved to be inaccurate. All I had with me was the jeans I wore down on the flight, I had to wear them every night for dinner. I was not impressed. I'd rather not wear the same pants every night for dinner (in particular jeans while in a southern climate). I realize the above issues are "First World Problems" so to speak. But at the same time, Trip Central is a large organization that boast itself to be "the Smarter Way to Travel." They were happy to take my money for their efforts, I did get an apology but to me it came with almost a justification on her part which negates the sincerity of the apology. Not that I really care about getting a voucher or something for my next trip booked, but I was shocked that there wasn't even a token offer to try and make up for her mistakes. I think sometimes less is more. Visit a smaller agency where the staff aren't run off their feet and can spend the appropriate time to ensure you receive the vacation you pay for. I'm currently planning an 11 day bucket trip to the UK, France and Belgium this March for some Six Nations Rugby and historical visits and I'm using Myles Travelplus in Dundas. Anita (the owner/operator) works at a much less hectic pace and is a joy to interact with. ***Update*** The response below is interesting... Regarding no slacks being required, if it is impossible to be up to date with information, state that. Don't definitively tell a client one thing when it might not be true. Their comments about seat selection are in error. Obviously he hadn't spoken to the agent about the situation. Danielle knew I wanted seats to be selected, she even told me what seats I would get. The fact he writes in error in his reply only further reaffirms that extremely large travel agents can not possibly offer the same service as other, smaller more customer focused agencies. Lesson learned.

Steve Settle

Not leaving until March.Tracy took the confusion out of me trying to book myself.Answered all my questions.Very helpful.A true pro.Will let you know how trip was when we return.

Paul Trajkowicz

We were very happy with the service Tammy Templeton provided us in booking our two trips for March. She was very efficient with providing us with a few choices allowing us to pick the ones that suited us best. This is not the first time dealing with Tammy. She helped us with a holiday this past fall. The resort she suggested was amazing. Highly recommend Tammy Templeton.

Brittany Etherden

Tanya was extremely helpful and honest in assisting my partner and I in selecting our dream vacation. Her down to earth nature and professional opinion was what stood out the most. All of my follow up questions have been answered clearly and promptly. I would not hesitate to book with Tanya again in the future.