Reviews of Battlefield Travel (Travel Agency)

Brendan Sullivan

Valerie has been a great help to my family and I over the years with travel bookings. She always has great destination ideas and knows what upgrades/offers will be of interest to us. Our last vacation to Italy was fantastic! The Villa in Tuscany, the rental car, flights, train tickets – all of it worked out exactly as planned. It gives peace of mind to know I can email or call her from anywhere and she can solve the problem – like when the airline went on strike and we had no way to get home. Thanks Valerie!

Deandra Olivieri

Working with Valerie at Battlefield Travel is such a pleasure. She makes planning your vacation easy. Answering 100 questions and more, Valerie exceeded our expectations when helping us plan our dream Honeymoon and a Christmas vacation for our whole extended family this year. We love working with her and would very highly recommend her services.

Richard Booker

lets just say Valerie is a nightmare. we recently booked a medium sized wedding party for an all-inclusive to punta cana. it started with a lack of information that for all the guests. when guests asked her questions she would ignore half of them and give attitude to the others. she explained kick backs to the groom based on amount of guests coming but forgot to mention it only has effect up to a certain amount of guests. thousands of dollars difference. she also had several arguments with guests when she would get their names wrong and and said she was busy and its not a big deal because its only her information. with the already paid guests having their intenirarys not matching their passports. red flags are clearly up. biggest fear was getting to airport and names dont match tickets. she requested 2 double beds for all the guests even though most requested a king. we were told we pick what we want when we get to the resort.. when we arrived at resort they said we could have chose which we wanted but now because valerie pre chose doubles we would need to wait until a king became available. most couples had rooms with 2 doubles. wooo romantic ????. its like highschool all over again. the amount of stress she caused all the guests was monumental. do yourself a favour and do it yourself through westjet or something. or at the very least avoid out dated services from crabby people. AVOID VALERIE! !!

Annabelle Choong

Val at Battlefield Travel is amazing! She exceeded our expectations when helping us plan our trip to Italy this year. Would highly recommend her services. Loved working with her!

Sherryl Peck

We have been booking our vacations with Valerie for about 10 years now. Just last month, my husband and I had a vacation booked for Samana in the DR but Hurricane Maria put a stop to that. We had to find a new destination without much time to think about it and Valerie came to the rescue. Within a few hours of her contacting the Vacation Package company about our cancelled trip , she booked us a new vacation to Jamaica that left 2 days later. What a great vacation it was!! We can always count on Valerie to get us something incredible. She is always available and has great advice about specific locations. Thanks Valerie for everything!!!

Rachel Simons

My husband and I recently booked an all-inclusive trip with Valerie from Battlefield Travel. She was extremely prompt with getting back to us and making sure we had all the information we needed to get us excited for our trip in 2018. This time would count as our third time working with not only Battlefield Travel, but with Valerie, and each time has been absolutely flawless and organized. An overall great experience! We were fortunate enough to book a destination wedding with Valerie in 2011, and then friends of ours used her as well to book their destination wedding in 2015. From the moment we left Toronto to arriving at the resort(s), not 1 complaint could be made. Everything was perfection. It's a simple decision for us, we always book with Battlefield Travel!

Helen Smith

I think the above two people must have gone to a different travel agency with the same name. I have dealt with Battlefield and Val exclusively for 13 years. Every year since my kids were 2 and 3 I have taken them away for a week in the winter. Due to Val's extensive knowledge of the Caribbean, Mexico, etc. we have never been steered wrong on our winter holiday. Valerie researches the resorts I'm interested in and has more than once suggested an alternative based on Battlefield's customers and agent's feedback. We have loved every vacation we have taken through Battlefield, and are looking forward to another wonderful trip to Jamaica this December. I have found every staff member at Battlefield to be extremely helpful and knowledgeable - able to answer any question I have if Val is not in the office at the time of my phone call. Courteous, professional, personable and honest. I wouldn't trust my beloved week away with anyone else!

Stephen Peglar

Val at Battlefield Travel has been our travel agent for many years. Her recommendations regarding holidays, excursions and restaurants have always been excellent. She is reliable when plans change, always dependable and is quick to reply to our questions. Our family and friends also prefer to have Val handle their travel arrangements. She makes travelling fun !

Rachel Halcovitch

I starting using Val as my exclusive travel agent 29 years ago when I booked my honeymoon with her! Battlefield Travel is top notch! Service is excellent and the staff very knowledgeable! Response time is quick and I feel my needs are their top priority! Battlefield Travel goes above and beyond! I highly recommend this company!

Crystal McKay

I have had the pleasure of dealing with Valerie for both family and group vacations. She is friendly, efficient, experienced and she really listens to our needs. She takes the stress out of vacation planning because she handles it all.

Ken Brisbois

Call Teresa give her a range on what you can spend she Will look after all your needs would highly recommend

Mark Swire

I have been part of the Battlefield Travel family since 2007. 2 sometimes 3 trips per year plus my daughters wedding of 40 plus guests. Let's don't forget my Annual Fsmiky vacay this year. Valerie has been there for me all these years without disappointment. Val and her staff are the best I have trusted battlefield travel with my travel needs for 10 years and will continue to do so. In fact I moved away from the Hamilton years ago but I keep coming back. Service and attention to detail is Battlefield Travels strengths. Never a disappointment M Swire

Crystal Mercer

I have been booking all of my vacations for the last 6 years with Valerie and she is awesome! I have gone back to her every single time and have sent all of my friends and family to her as well. My husband and I booked our wedding with her and it was flawless. We got the wedding of our dreams because of her! She is always quick to respond to emails/phone calls and is extremely accommodating, friendly and helpful!

Maureen Parry

Valerie McEneny at Battlefield Travel has helped organize a number of trips for my friends and I, including cruises and all-inclusive resorts. She has always been very thorough in planning all aspects of the trip and guiding us through all the options to help create memorable trips for us.

Maris Zvejnieks

We have dealt with Valerie for 2 trips now and are very satisfied with her preparations. On our last trip we had had a number of flights involving 5 airlines and all the details were communicated to us ahead of time and we experienced no problems whatsoever. We will definitely use her for our future trips and would recommend others do the same.

Michele Fracasso

I have been using Battlefield Travel for at least 14 years and my parents trusted Val, at Battlefield for every one of their fantastic and memorable trips. I guess that makes her practically like family and she has planned every single one of our destinations as if she were coming along. Always thorough and ready to answer every question, Val has gone above and beyond to make sure our holiday went without a hitch. When there were glitches, and mostly beyond her control, she went out of her way to fix them. I have trusted Battlefield with my sisterly bonding trip to Florida, my 50th birthday trip, my final cruise with my late father, (Val also took the time to visit my ailing father in the hospital. That is the kind of person she is.) I am currently planning my retirement trip to Hawaii with Battlefield. These are important milestones and I would not trust just anyone with these events...just Val and Battlefield. Happy travels everyone...especially with Battlefield Travel.

Ildiko Kozma

I've been dealing for more than 20 years with Valerie from Battlefield travel. She is the BEST! I always got the best advice regarding our travel destination . She is prompt, always returning my calls in no time, or replying to my e-mails. It happened a few times, that she was out of the country and checking her e-mail She got back to me and booked our holiday! This is excellent customer service. Thank you Valerie!

Katrina Beattie

I've been booking vacations with Valerie since 2012. She's booked group trips, all-inclusives and cruises for me. She has always been excellent to work with and I have happily recommended her to friends and family.

Carol Dumond

Valerie has never disappointed us. Her knowledge of the islands is amazing and she always has suggestions for us, knowing what is important to us. She is very prompt with her responses and a delight to deal with. I would highly recommend Valerie at Battlefield Travel for all your travel needs. Thanks for everything Val!

HEATHER PETTMAN

I just wanted to share my AMAZING experience with Valerie McEneny!!! My fiance and I wanted to do a destination wedding. We were referred by my brother and sister-in-law who used Valerie for their destination wedding. We planned to go to Cuba and a month and a half before the wedding....hurricane Irma had other plans for us. Our resort was ruined by the hurricane. Within 24 hours of finding out we could no longer go there, Valerie had other options available to us! Within another 24 hours we are now on our way to Dominican and we didn't have to do anything! Valerie did everything for our 40 person group (and then some) and happily! I can't even imagine the stress that she went through, being a travel agent, dealing with brides, and during disaster! She was calm, positive and extremely helpful! I will continue to use Valerie for travelling and would HIGHLY recommend her and Battlefield Travel to anyone travelling.

Julie Swayze

Valerie and Battlefield Travel is the only person you should think of when it comes to travel. Her experience in suiting your travel needs and wants will make you have the most stressless vacation ever. She will be sure to get you the best spot just put your trust in her I refer her to anyone I know thinking of travel. We have been 17 years working with Valerie I have never had a bad holiday she is the best in the business!!

Liane Young

I am one of those picky travel people who likes everything 'just so'. Valerie from Battlefield Travel has been our travel planner for many years and always exceeds our expectations. Just today I contacted her to reserve my perfect airline seat for a trip 10 months away. She did so immediately and she did this from her vacation, thousands of miles from the office. How's that for personal service? Outstanding!

mai frank

Having dealt with Battlefield Travel for over 20 years, and in particular with Valerie, we have always experienced nothing but the best of service. Valerie is always willing to go the extra step to make sure we are completely satisfied with our bookings. Knowledge, promptness, sense of humour and genuine concern are only a few of her wonderful talents. Other people we have recommended to her, all say the same thing...5 star service!! Try her, you won't be disappointed.

Krystle Barnes

My first booking was with Valerie, she helped us to book our destination wedding. Since then we book usually 2 vacations through her per year and she is always very helpful and quick to respond. I have had a few family members book their destination weddings through her since and my family now use her to book all their vacations. Personally I wouldn't work with anyone else, she has been a pleasure to work with, and I recommend her to everyone that ever asks

Sheralyn Brill

I have dealt with Battlefield Travel for years for both business and vacations. Valerie has been my agent for over 20 years. She has always treated us very well, made us aware of potential issues and has given great advice. I have recommended her to family and friends who have all been very pleased with her service. I have had issues with carriers unrelated to travel agency functions that Valerie resolved immediately.

Mike Koster

10 of us went to a great place in Cuba and had a fantastic time. Its always nice to deal with someone you can trust, feels like she's coming on the trip with you. Thanks Val!

Peter B

Valerie has done a great job for Deb and I with planning vacations. Really a pleasure to deal with.

michael fox

Good service

Chris Cairncross

Friendly staff, lots of information available, half descent deals.