Reviews of Barrhead Travel (Travel Agency)

33 Quarry St, Hamilton ML3 7AH, United Kingdom

DESCRIPTION

Here you will be able to see all the feddbacks of real people like you who are purchasing the products of Barrhead Travel (Travel Agency) around Hamilton territory (Canada).

At this moment this firm gets a score of 4.1 over 5 and this rating has been calculated on 23 reviews.

You must have seen that it has an average rating is very positive, and it is founded on a high number of opinions, so we may think that the evaluation is quite reliable. If many people have bothered to give their feddback when they've done well with the service, is that it works.

As you know, we don't usually stop to put opinions when these are positive and we usually do it only if we've had a problem or issue...

This Travel Agency corresponds to the category of Travel agency.

Where is Barrhead Travel?

REVIEWS OF Barrhead Travel IN Hamilton

Sarah Barclay

ONLY A 1 STAR AS YOU CAN'T SELECT ZERO STARS! Booked a trip to New York for my parents and partner and specifically asked if I would be able to amend the ticket details nearer the time as I knew there was a chance that my partner might not be able to go. Therefore I wanted to change the name on the ticket if need be. I was told that I would be able to change the details but would need to pay an admin fee (which I didn't mind) and so I went ahead and booked through Barrhead Travel. Then, when I went to change the details prior to the trip I was told that I could not amend any of the details on the tickets after all. I was annoyed as this was the only specific request that I made and it turned out my partner could not travel so I lost just over £1000. The Managing Director Craig was extremely rude, unhelpful and insinuated that because his staff had not noted my requests on the system that it was their word against mine and I was basically lying! I am not normally one to complain however I have never been treated as bad by a company in my entire life! I have since wrote to the company and a few months on I am still waiting on a response! This totally ruined a once in a lifetime trip for me and my family and as such I would not recommend this company to my worst enemy let alone friends or family!

Brian. Brady

Excellent staff! Couldnt ask for better customer service.

Bill Frame

Very helpful staff,can be busy at lunch times,great at finding you a quality bargain

Thomas Wilson

Richard Clark

Friendly experienced staff

elaine corns

Great service

paul morris

AJ Bennie

Getaway

Gary Stevenson

Donna Scott

Helen Gillespie

Barrhead always help us to tailor make our holiday.

Eunice Young

Valua for money

Derek Pendrey

I've used this Travel agency 4 times now and each time I was impressed with the service. Particular mention of Emma, who researched suitable options for our family holidays, provided a good set of alternatives, tweaked and fine-tuned choices for us, did useful fact-finding for me, mailed me with replies promptly, and generally did what the Agency promises - "customising" our holiday nicely. Well done to her. She has a friendly but professional manner, a pleasure to deal with. I'm pretty certain I'll be back here to book our next break!