Reviews of Enterprise Rent-A-Car (Travel Agency)

Ellie Poirier

No customer service what so ever

John Gibson

Enterprise is a great spot to get what you need.

Theresa Butler

Very professional, friendly, and efficient.

Jono Hunter

Sure, I should have checked but why would you accept a booking for 12pm on a Saturday when you close at 12pm on Saturdays? ????‍♀️

Nadeem Khan

Very good place

William Dooley

Easy pickup - We found our Sydney and Baddeck drive to be easy, directions from the Enterprise people was a Google map, but it worked fine. Our return was a little iffy, as we found construction had blocked the name of the street that we needed to turn onto to go back to the Enterprise office. So... we found the landfill and took a tour around it to get back to their office! Thank you for your pickup and delivery to our cruise ship!

Tena Cormier

Excellent service !!

Shirley Crummey

Worst car rental place of all time. I think you need to change your paying options, cause most people use a debit MC or debit Visa. And they don't accept cash. How freakin hard is it to rent a vechical on this island. I'll make sure my opinion of this place goes viral. Imagine I came home for a visit and couldn't get around. Thanks for nothing.

Harold Nolte

They did really good getting lots of people supplied with cars when our cruise ship came into port. They had multiple people there to help so everyone got served quickly.

Michelle Radaszewski

Very helpful and friendly. They were able to find me a vehicle to rent at the last minute.

Haider Alsaeq

Professional staff

Mo khalid

Very good rental cars shop and I recommend it

good job bob

This is a great place if you want to rent a car and Sydney convenient location , friendly staff good service cars in excellent condition, Rented a Dodge charger what a great car, If you like this review give me a thumbs up

Cecil Smith

I use Enterprise anytime I rent a vehicle. Great staff, friendly and helpful. Always great service.

Brett S.

Absolutely horrible experience with this company. Rented a vehicle through them for several days for a trip. A few hours after returning the vehicle, it occurred to me that I had forgotten a personal item inside of the vehicle. Upon contacting them about it the following day, they completely denied the item even being in the vehicle. My personal belonging was confiscated and stolen by whomever cleaned and inspected the vehicle. Completely unprofessional and ill business practice. I will NEVER entertain the thought of renting from these thieves ever again. Renter be cautioned.

Rick W

Good service used caution in regards to covid and cleanliness

AbhI LaSh

Good guys!! Take their additional insurance as a security!

Kenzie Cameron

Great service: short wait, friendly and patient staff, in and out.

andy berek

I have a question? How to make contact with wifi or mail at your sydney NS office? I like to have the opportunity to get pick up service on the cruiseship

Harold Caines

Awesome service! Rented vehicles there on several occasions. Top quality!

Subin Raj

Although it is understandable that these trying times with the pandemic. I was made to cancel the online reservation as they did not have any cars cleaned and available. But the service felt very unempathetic to the customer’s plight.

Abhi

The best car rental service in town. Had booked a Malibu or similar car in their website, for 4 days but when i went there to collect my car, they gave us a brand new 9km driven Chrysler 300. We enjoyed the trip a lot. Highly recommended????

Devan Clark

The service at this location was great. We were only going to be in town for a short time. They picked us up as soon as we arrived and we were in our car and on the road in 15 minutes! They even had printed out maps and recommendations on our route. They made our visit convenient and enjoyable.

Alf Birch

Excellent service. Friendly staff. We returned a car with a minor problem and were given a replacement/upgrade at no additional cost. We'll definitely continue to deal with Enterprise.

Peter James

It was a very good experience. Best services and accurate.

Alen Joe Francy

Good customer service

Brian Godberson

Dont understand ....advertise will pick you up and dro off ....had to cab it. Also office was closed Saturday afternoon Staff was good on check in .Rebecca was very helpful ,expedited our check in process.

Ray Nightingale

First thing is for an area that promotes tourism as it's main staple it amazes me that on a Saturday you can not pick up a rental car past noon in August and when I asked about the possibility of having someone there for around 2 pm to get my car for a two week rental the person seemed mortified I would even ask such a thing.The price from the same company a few miles up the road at the airport was almost double for the same vehicle and that location does not answer it's phone anyway,not a company I would recommend or seek out myself again,they had no interest in trying to help a person out she simply said nope we are closed at two that day.And in this comment section you have to check at least one star before you can hit post,I did not want to give any stars to this type of customer service.

Peter Sanei

I rent a car from them, I got an Elantra almost brand new and super clean.Very friendly staff and they gave me a free ride to my hotel.Everything perfect!

Greg O'Brien

I requested to return a vehicle in Sydney that was destined to be returned in Halifax. They had no issue accommodating me with it and no extra drop off fee was added to my bill. Thank you.

Teh Own3r

Before renting a vehicle, make it your best interest to inspect and document damages. They tried to blame me for damages to the driver side quarter panel of a new 2018 VW Passat - They "lost" their copy of the pink vehicle documentation page which highlighted the damages to the passenger quarter panel! This I made clear to associate before signing any paperwork, her response was "must have came off the transport truck that way" Very disappointing experience and certainly do not like to take the blame for someone else's mistake.

Trent O

They seem to actually care about your situation and will try to get the car you want. They’re friendly.

Manpreet singh

The best location in sydney to rent vehicle, staff is really friendly and cooperative. I would definitely recommend this place.

Wang Lu

Very accommodating and helpful staff, highly recommended!

Jordan Borg

The car was not as expected. We drove it around the corner then was told no refund. Jenny the manager told us she didn't care if it felt too small we already paid. So we left the car at the lot and went out by foot.

Ed Lank

excellent service..........lady could not have been more helpful......best Enterprise rental experience ever

Anita Burke

Fast friendly service. Very clean car. Pick up and drop off service. No waiting. Highly recommend.

malideout

Management and staff at the Sydney location are exceptional. I have rented several vehicles from Enterprise and have never been disappointed.

Mark Sinyerd

They say they are open for business but don't have a single vehicle to rent , from Halifax to Sydney ,Cape Breton...so why would you be open and why would tourists come here if they can't get a vehicle once they arrive.

Grant Petruskavich

They booked us in a smaller vechile then was needed and did not accomadate us at all. The car they gave us also had poor air conditioning. Will not book here again.

jordan francis

Great staff very friendly .

Kenneth Reynolds

Great service, punctual and courteous!

Stephen Harris

Great Service, they always treat us very well

Rosantana Consultancy

The staff is rude and they have no idea how to deal with customers. I have been renting with the enterprise for years but have never seen anything like this but in SYDNEY, NS. Staff talk to you as if they are doing you a favour by giving you a car ... yes in Sydney it might work as there are limited options but not for long I suppose.

DRP

My car rental place of choice. The manager is amazing along with her staff. Highly recommend.

Robert Ferriol

Came in on a cruise for the day. A bit of a challenge getting picked up at the port. Van showed up quite late, and would only take drivers back to the office since there were so many people waiting. They should have sent more than one van. Obviously, this meant that I had to go back to the port to pick up my wife after picking up the car. Once I got to the office, the experience was quite positive. Without a doubt, the most personable and professional car rental agency staff I've ever encountered. Vehicle was clean and operated perfectly. Rental return process and getting back to the port all went smoothly. Overall very nice experience.

Tom Bouchard

Great staff, fast and large choice of vehicles

Russ N. Barkhouse

Always great people to deal with

Annette Fagan

Excellent price, excellent service, friendly staff...

janet herridge

I rent quite often from you and had never had any problems , until the last one, the car window was not clean it had some kind flim on it like smoke or something not quite sure ,after picking up the car after 5 pm I started out on the highway and that's when I realized, I could barely see I had to drive for 1/2 hour home .other then that one time no problems at all, I like the weekend specials which I always get and the unlimited miles in the maritime's

Arun Sharma

Nice

Fred Sun

Had to rent from here as everything was booked at the airport, which turned out to be a pleasant experience. The place is only 20 bucks cab fare away from airport and the people I met are all cheerful and willing to help.

Gurpreet Singh

This is the worst place to book the cars. They will take your bookings and cancel at the last moment. If you ask them, they are rude. You must book at this location if you want to be abused.

Carl Hett

Pick up from and return to the cruise terminal was prompt and easy - staff was friendly and helpful. Would not hesitate to recommend this particular location.