Reviews of Budget Truck Rental (Travel Agency)

andy mill

Excellent service and prices

shinil george

As expected

Jessyca Reid

Rented cars there once in a while over the last 4 years. Never had an issue. Good prices and the people are nice!

Blake E

I want to thank Heidi that works at the Welton Street location. My mother recently had a severe stroke and was on her death bed. When I flew into Halifax last minute and needed to rent a car, I knew I was going to get hosed due to the lack of vehicles and last minute booking. My cost for a jeep was $1200 a week, not including kms but I needed a vehicle. When I arrived in Sydney, I went to the Welton Street location to see if there was anything they could do. Heidi made every effort to help me out and switched me into a smaller vehicle and went further to avoid charging me drop off fees in both locations. She truly saved my pocket book in a time that I really needed it. She not only knows what customer service is, but she is also a great human being. I will continue to rent with Budget due to this effort of one person. Thank you Heidi.

Rick W

Good quality vehicles affordable price

T.S. Wong

Nice and efficient.

lolo li

I want to thanks Heidi and Amanda. Wonderful service! Very helpful. They are cheerful people. Budget should be proud of having employees like them.

Bernard Gasiorowski

They have a couple of shuttles waiting at the cruise terminal. Upon arrival at the office, I was in and out in a minute or so.

Nelson Macdonald

Pretty disappointed in this location. They allowed me to book a car for pickup at 12 on Monday September 6th. I was never made aware they close at 12 this day because of a holiday. They decided to all me the morning of when i was flying to Sydney to inform me they would be closed at 12. I got off my flight at 11:45 and by the time I got here to pick up my car I was left stranded having to get a hotel in Sydney for a night shorting the time I have visiting my family’s. Called them at 12:01 to see if they could wait a couple minutes and nobody would answer the phone. Worst customer service. You would think someone in customer service would have the decency to wait a couple extra minutes knowing they have a customer coming in at 12 for a pick up, prime example of their customer service.

Darrell Sutherland

Great service.

TP Brewer

My mother a senior was sent to get a car by the insurance company but was denied from budget for not having a credit card, sad sad company that would abandon a senior in a time of need Thank you Enterprise for stepping up

Mark

Great selection of vehicles! With the best staff in Sydney.