Reviews of Travel Our World (Travel Agency)

BERNARDO CELORIO

Julie is an amazing agent--her clients are always her priority. Extremely knowledgeable about every aspect of the travel experience. Does all the research so you don't have to and while other travellers who booked online are like deer in the headlights when a flight suddenly is cancelled, a quick text or call to Julie and she has you rebooked and seats secured--go have that drink in the lounge. Honestly, it doesn't cost any more to use her versus booking direct with the airline but Julie is like having your own personal travel concierge who takes care of the little details. She books the flights for all my staff for all our international resort projects and provides full reporting--while managing our travel policies for our staff and client commitments. Piece of mind and piece of cake. Best business decision ever having Julie handle our travel. I cannot recommend her enough!

Kimberly Filice

Having been myself a travel agent in the past, you know there are levels to this profession and Julie is at the top of her craft, she is incredible at her job. From her attention to detail, to her tireless pursuit to create the most seamless and memorable travel experiences she is one of a kind in this business. I highly recommend you reach out to her and book your next trip you will not regret it!

Miguel Celorio

Read this: we had a family large family vacation. My wife at the time did not have her updated permanent residency card. (she is a citizen today) She was not allowed back into Canada without obtaining a temporary travel document. Our daughter was only 5 months old. - We leaned heavily on Julie who, researched how to get documents from Canada to Santo Domingo, to Mexico, back to Santo Domingo, so we can enjoy our 3 week trip with three different resorts, with as little confusion as possible. Imagine doing that all on your own? Nope. Thank you Julie and Travel Our World - oh.. She also booked 8 other people, golf, dinners, resort credits, check-ins for our large family once in a life time trip. Worked on the whole project for well over a month before booking. This is just one example: maybe the bigger example was when she stayed up for 36 hours straight trying AND successfully got my brother and his wife home safe via multiple flights out of the Bahamas when a category 5 hurricane landed there - literally less than 24 hours after they managed to leave - we call this one 'life saving' but, my brother and his wife can tell you about that one

Frank Pitsikalis

Having worked with Julie many times over the years with respect to travel, I have never encountered a more knowledgeable, professional, enthusiastic, and caring travel manager. Whether Hotels or Resorts, Luxury Travel, short haul flights, Business or Vacation travel, Julie is unwavering in her determination to ensure that your trip means as much to her as it does to you. In the face of global travel uncertainty, booking with a human being has never been more important. This one will capture your heart and you will never again use another travel provider other than Travel Our World. Of this I am 100% certain.

Mark LeBlanc

My family has been booking all our travel with Julie at travel Our world for years. Julie is very knowledgeable about destinations and she takes care of every detail you can need, from flights to tours, car rentals, and so much more. She has even contacting hotels before our arrival with specific requests to make sure everything is set once we arrive. She is hard working and always only a phone call away. I would highly recommend booing your next trip with travel our world.

Heather Stephenson

SAVE YOURSELF TIME ONLINE SEARCHING AND READ BELOW: I’ve had the pleasure of first using Julie’s services in the summer of 2017. A group of 5 friends and I decided on a 3 week adventure to Europe where we would hop from one city to another experiencing a mix of “back-packing” and “luxe living”. Really, we wanted an “EAT, PRAY LOVE” experience but on an “all-inclusive” budget ????. We had an idea of which cities (9 in total) and countries (3 of them) to visit and we had a realistic budget but we weren’t sure how to best go by it. So we reached out to Julie. Through Julie’s incredible support and skilled itinerary planning, she managed the following: •She laid out a flight plan that worked with all our schedules and that allowed us maximum time in each city. •She located flights that matched what I had seen online and offered insight into better pricing, quality of airlines and services. • She advised on transportation methods to and from airports and our accommodations and for sightseeing. •She provided incredible information of the tours offered in each city, including discounts to take advantage of and which to avoid. •She included museums and galleries to hit, times to hit them (when they’d be less busy) and sites that were off the beaten tourist track to see (that she had experienced on her own travels). •She shared incredible places to drink and eat offering fantastic regional food - providing us a mix of both cheap eats and higher end places for the times we wanted to splurge. •She provided us with a variety of accommodation options - both hotels AND apartment rentals that would benefit us and accommodated our big group effortlessly. •ALL THIS SERVICE FOR FREE. She provided all this at no extra cost to us!!! And with a GREAT positive and patient attitude. Now. If these aren’t enough reasons why you owe yourself her services, the following should be the icing on the cake: •She makes herself available for any q’s or problems you encounter. And In our case it came in handy. One of my friend’s credit card wouldn’t work while in a small town in Italy late one evening. We couldn’t get thru to the number on the back of the card for assistance. Which we needed (as this was the only card my friend brought) we didn’t know what to do and my friend was beginning to freak out. I intuitively called Julie. After she calmed us down SHE called the bank for us as a 3 way call and acted as a mediator getting the bank to fix our card problem!!! I mean...COME ON! Now that’s going ABOVE AND BEYOND. Long post, I know, but well deserved. I could not speak higher of this incredible person and of her professionalism, dedication and passion for the industry and her job. We all have used her services and recommend her to everyone ever since; to book things from weekend getaways out West to all-inclusive resort trips down south and now during this Pandemic for information on all travel related info. (She got my friends back home in March 2020 went things hit the fan - that’s another incredibly story for another review). I am incredibly grateful to have found Travel Our World and more so Julie; I can’t wait to work with you again and plan out my next adventure! Lots of love and success❤️

Michael Lo Faso

Well regarded, professional travel agent that cares and goes that extra mile for their client! Always prepared to answer a million inquiries. Best in the business, look no further.

Konstantino Smigadis

Julie Smigadis is one of the most passionate and caring travel agents I have dealt with. You can truly tell she has a passion for the industry she works in and what she does, and always has her eye on what deals are happening. She's a staunch advocate for her clients, I've seen it in normal times and during COVID and I'm truly thankful for all she has done for me. I hope to be able to go on the vacation she rebooked for me, and rebook the one I had to cancel altogether (though she did get me a full refund!) You honestly can't go wrong with her, she'll be there for you when you need her!

Elvira

I connected with Julie in early 2019 to book a trip to Europe, not only was this my first time visiting the continent but I was also traveling solo, so I was a little nervous to say the least. Julie’s knowledge and expertise quickly put me at ease, she helped me build an itinerary that flowed seamlessly across 3 regions in Italy and a visit to Malta which included planes, trains and automobiles ???? Julie provided me with recommendations of hotels that met all of my needs and fit my budget, she even assured that my room wasn’t on ground floor(as a solo female traveler ground floor can be scary) Julie went above and beyond her call of duty, she checked me into all my flights ahead of time, provided me with recommendations of places to visit and eat, all of which were absolutely delicious ???????? She also checked in on me several times on my journey, made sure everything was going smoothly and that I was enjoying my trip, that isn’t something you would get by booking online!! In early 2020 I reached out to Julie again to book another European vacation which included Italy and France, I was so excited for this trip and then along came the pandemic ???? ????. Julie worked tirelessly with the vendors and insurance companies to ensure I got back every last dollar I spent for my upcoming trip, I can not thank her enough, her professionalism and customer service is top notch! Counting down the days until we can travel again and I can partner up with Julie to book my next vacation!