Reviews of CAA Saskatchewan (Travel Agency)

The_Reckoner

I went in here today, to ask if I could get a refund for my Premier card, as I was misinformed about the services they could provide me. The women was very apathetic and smug, and didn't ask me the reason why I wanted to return my card. It really seemed like she didn't want to help at all, or cared about my situation, which I find really odd and frankly rude, as your job should be helping customers any way that you can...These people weren't helpful, instead they seemed like they really just wanted me to get a card, and fill my head with good services they could provide. I even specifically asked what I would be using the card for, and I was still misinformed. This place is a piss off and I really wish I could just get my money back because I wont even use my card.

THE WANKERZ

Expensive flight prices than other

Rayden Gilroy

Service was kind of slow but I went in there during lunch time. Brought in a receipt from a tow company that wasn't partnered with CAA and it's going to take almost two weeks to get compensated. Far too long.

Gerald Murray (Spoon)

Highly recommended you speak to Julia when you want to book travel!

Brennan Clouatre (Defury)

Helpful and friendly

Sumit Kumar

My car got stuck on muddy road and CAA said we don't have 4x4 trucks and can't help. We asked if they can send anyone else but no. On top of it I was asked not to call them again when RCMP officers connected to them as there was no one to help. I wish there is an option to give negative points on review.

Darla Johnson

The staff is very friendly and helpful, and make suggestions of products that I would never have thought of.

Audrey Laliberte

Always helpful and provide prompt courteous service

Zack MacGregor

Very helpful. It's nice to let someone else do the leg work. Has free parking behind the building which is pretty great downtown.

M Abdullah Tahir

Visited for SGI account setup.. staff were helping and efficient.. got it done in a breeze

Gail John

Quick as can be expected for a boost during the cold snap. December 31st Saskatoon

Sheri Florizone

I waited 10 minutes for staff to acknowledge me at the front desk, only to be told there was no home insurance agent available that day.

Ken Morrison

They used to have great service. Think they have gotten too big. Never using them again

Ryan Chapman

Solid business worth the peace of mind

Renold. Morrison

Lots of help, wonderful people to deal with.

Andy Chen

Went in to get my IDP. Friendly, fast and helpful!

charles Wang

people are nice here

Tanvir Chowdhury

The customer is good.

Robert Young

I only go there to get CAA coverage, I get free maps, but they make flight/trips oversea, knowledgeable staff, helpful, courteous,

Sean Watt

great customer service

Scott Schill

Staff was very helpful.

Diane Makes

Fast friendly service. Answered all my questions and I stocked up on map for our trip to the USA ????????

angry fatguy

Was exciting

sabrina bee

i have never been inside a CAA location till i had to bring a receipt for a rental car refund. the 2 ladies working there seemed really nice, and funny.

Steam boy_

2 agents working, 6 people waiting.

Leonard Beth Gray

We went here to get passport pictures taken which cost $14.97 each. Parked in their parking lot which they said we could. But when we left went directly to Canada Building got back CAA had called city to ticket our truck cause we were no longer in their store. So if you go use their service don't park in their parking even if they say you can. Not very nice if you ask me!!

Melissa Minnick

Very helpful employees

Chantelle Foeshoe

Super helpful, and friendly. Went above and beyond with my vehicle battery replacement &all my other questions (32Trent)

Brent Trickett

Staff were incredibly helpful. Made a bad situation good for us after our holidays were interrupted.

Christine Dawn Devine

I needed to pick up an international drivers license I was able to obtain one here. international drivers license is valid for one year they take a photo of you right in the office.

Troy Gerling

Good customer service. Life saver when you need it. No brainer

C Ili

Very helpful, even though I'm from Manitoba and have a Saskatchewan membership!

Dave Bayerle

First time entering, I was greeted with warm smiles and general questions and open conversation. After only a few minutes with the travel agent,I learned alot of ideas on how to make an upcoming vacation more exciting. Staff was very knowledgeable and very eager to discuss what my wife and I were looking for in our vacation. We soon learned that we would of spent way more trying to book by ourselves. Can't wait to organize another vacation with þhe help of CAA Travel. Thanks to Brittney our travel agent for making our trip so easy to plan !. Ferne and Dave

A T

Tried to give zero stars. Two ladies were rude to me and one raise her voice so the whole store could hear her. Gave me a ticket while parked in their customer parking because I was too slow, I didn’t buy anything and I’m not a member. Tried to contact a manager and she was rude too. Watch out for these crooks!

Ken Yellowlees

Was in quick and out fast when getting car registration.

Noelle D

Fast, friendly, helpful service!

Clint Urbanoski

Always have great service here.

Lawrence Bachinski

Poor customer service!!!

Weezly The Brave

Great service

Ben Guenther

The lady was very attentive courteous, and helpful.

Marilyn Courteau

asked caa for reliable car dealer .They gave me O BRIANS which led to horrific sale to this 40 year disabled member of caa . no ethics.

Eleanor Remenda

Very helpful staff.

Muhammad Akhtar

Yesterday my family went their to get passport photos. Staff was very rude. They don't greet customers. During photo session lady was extremely rude to my daughter. Not sure when people will understand that all colors are equal. There is no one superior.

Michael Soder

Polite, courteous

David Gordon-Toutsaint

Fast, friendly, service

Ray Christensen

Friendly service as usual.

Thorsten Porsche

Staff is friendly and so is the roadside assistance. But be ware of their auto renewal policy.

Leslie “Lezlow” Meiklejohn

Went I for my passport picture, and has I had never left Canada before the lady's their were super helpful with all my questions.

Susan Pomedli

Clean well organized building with knowledgeable and friendly staff who are efficient.

Rasas Ras

Very good service and it's open at more convenient hours than some of the other places.

Perry Kerney

Booked a Westjet holiday to Cuba through their travel people. I called them for clarification about checked bags because I was somewhat unclear after checking Westjet's website. I was told by the CAA folks that we were allowed one checked bag each with our package. When we arrived at the airport we found out that this was not the case and credit or debit would be fine to cover the $60 charge. When we returned home, I brought this to their attention. I was told that Westjet had changed their policy and it was outlined in the CAA information package that was emailed to us. I then responded that we did not receive any correspondence of that nature. After some further discussions, their compensation solution was to give us 40 "CAA Dollars" on our account (not the $60 that we paid out). Perhaps next time we will look at booking ourselves.

Regina Nemeth

Always great service

jPerry LeComte

Picked up maps

Prairie Dome U pick

Picked up maps, tilley hat and great advice. Quick professional service!

Susan Goss

I am thoroughly disappointed and upset at the CAA service, a family member needed assistance in a different Province, they called at 11.00 p.m. last night. The first time they have ever used your service too. They were told somebody would be out in an hour .......... 2 hours later nothing, no phone call, nothing moved on the App to show where the breakdown truck was either, just showing that the call was received. They telephoned again and hour later to be told that province of Nova Scotia closes at midnight, and all calls get directed to Ontario. However Phil at the Ontario branch told me that as they were closed in Nova Scotia there is no communication available to them in Ontario as to the development of breakdown calls, and to call the police if he was in danger, no danger, but getting quite cold now. Another hour and a half later we called CAA again (to be recognized by the polite receptionist) and she told us that we should have been helped by Ontario branch, she forwarded our call to a lady called Sarah who took my relatives phone number (a member too), called him and arranged a tow truck, which arrived in just under an hour. Fortunately the weather was zero and just under, the road conditions were good and there was not a storm happening. Why on earth did this happen ? Its unacceptable to wait 5 1/2 hours on the roadside in the middle of the night, I had important meetings today and feel exhausted having to continually chase up CAA throughout the night. Case number # 13294

Barry skene

Good thing to be member of

Jason Yazelle

This was a nice place to go. I always go here to renew my photo ID.

Mel Content

Three 5 star occurrences this year. As Tina said so long ago, and then as David and Patrick said so recently, "Simply the Best, Better than all the Rest". Thank you CAA and all those associated with Road Side Service!

Tami Gibson

Friendly helpful staff.

Kevin Brandon

Always friendly and helpful

Joshua Mah

Worst experience dealing with a travel agent ever. They do not understand the concept of customer service nor have the phone employee mindset to care.

Brent Klassen

Really helpful, we were looking for maps and travel books and they had some great ideas to help us with our plan

Kim Umherville

It was very good service

Kelly Robson

Very helpful . Lots of maps