Reviews of Air Creebec Inc (Travel Agency)

Steve Picard

(Translated) Excellent!! (Original) Excellent!!

dani sun

Best airline!

Anne Thibert

(Translated) Late / often canceled flights. Service that leaves something to be desired, long wait without any information from the crew. No safety related to the flight, never know if the plane will be able to take off or even if it will be in good condition. To be taken only if really necessary. (Original) Vols tardifs/souvent annulés. Service qui laisse à désirer, longue attente sans aucune information de l'équipage. Aucune sécurité lié au vol, ne sais jamais si l'avion va être capable de décoller ou même si celle-ci sera en bon état. À prendre seulement si vraiment nécessaire.

yazid Aassila

(Translated) Good (Original) Bon

Johnny Chewanis

It flies me home.....

Cyndi Marshall

Very unreliable service. Planes frequently are late due to requiring maintenance or other issues.

Francois Boisvert

(Translated) Great service (Original) Super service

Karen Raharizonina

My friend had a flight with this airline company. I never heard of them before but now I know why...it’s not really reliable. It was a connecting flight. She was supposed to fly at 6:30pm. She landed in yul and found out through an agent (not from the airline company because they closed at 6:00pm) that her flight has been cancelled (no notification, no warning, no email, nothing...). The agent suggested her to call the customer service: they close at 6:00pm. She had no choice but waiting until the next morning for the customer service and any agent from aire creebec to be available. Next morning 6:00am, we went to an agent from them and told her about the situation. The agent said that she cannot do anything about it, and that she has to call the reservation department. We called, but they open at 6:30am. We called at 6:30am, and all the lines were (allegedly) busy. Called again at 6:45am and we got an agent available. She told us that the airline company could not do anything about because they (allegedly) notify “everybody” about 2 weeks ago. We told her that neither her nor her travel agency received a notice about the flight being canceled. The airline company declined all responsibility about it, they didn’t propose any other option either. So we called the travel agency, and thank God they did book her to another flight for the same day on another airline company. She got to her place safe and sound afterwards.

Harry Volelis

A joke of an airline

Faykhal Sahraoui

(Translated) excellent service. parking always available. (Original) service excellent. stationnement toujours disponible.

Jeff C

(Translated) Flights are often canceled without reason. They never tell us anything about the reasons for delays or cancellations. Often, they don't even try to get to a destination because they believe visibility is poor. They've already lost my luggage and instead of taking responsibility, the only reason they gave me is that I hadn't taken out luggage insurance. But who thinks to take out insurance ??? When you have the monopoly of the villages, you do what you want ... (Original) Les vols sont souvent annulés sans raison. Ils nous disent jamais rien sur les raisons des retards ou des annulations. Souvent, ils n'essaient même pas de se rendre à une destination parce qu'ils croient que la visibilité est mauvaise. Ils m'ont déja perdu des bagages et au lieux de prendre leur responsabilité, la seul raison qu'ils m'ont donné est que je n'avais pas pris d'assurance bagage. Mais qui pense de prendre une assurance??? Quand tu as le monopole des villages, tu faits se que tu veux...

Claude-Aline Carrière

They serve serve all nine communities in James Bay, QC.

Michel Chotard

(Translated) Parking difficult to find because of the work. Go slowly if you don't want to miss it. (Original) Stationnement difficile à trouver à cause des travaux. Passez lentement si vous ne voulez pas le manquer.

Marc Andre Roy (The Ugly Angler)

Feels like a small family business. Welcoming and caring staff. Great food served during the flight. Small aircrafts, fast in - fast out and comfy ride.

Emilie Cuffia

(Translated) Great service and meals on board despite the short flight! Great! (Original) Super service et repas à bord malgré le court vol! Super!

julien fecteau

(Translated) The 5 last run when returning Eleonore mine there are mechanical faults with the aircraft. Very disappointing. (Original) Les 5 dernière run au moment du retour de la mine Éléonore il y a des anomalies mécanique avec les avions. Très décevant.

Lafranceschina meganne

(Translated) Customer service leaves something to be desired as well as a frequent delay of the planes due to technical problems. They arrive to unload baggage from the hold during connections because the plane is too heavy but the shipping of these bags is at your expense even if you cannot move to pick them up at the counter several days later! !! A real scandal. (Original) Service client laisse à désirer ainsi qu’un retard fréquent des avions dû à des problèmes techniques. Ils leur arrivent se décharger des bagages de la soute lors de correspondances car l’avion est trop lourd mais l’expédition de ces sacs se font à vos frais même si vous ne pouvez pas vous déplacer pour les récupérer au comptoir plusieurs jours plus tard !!! Un vrai scandale.

Jean-Philippe S

(Translated) It is the building next door that you have to go. (Original) Cest le bâtiment à côté qu'il faut aller.

George Vincent

Great friendly service. Always on time unless weather issues arise.

Margaret Butler

Great regional airline: the ground staff are excellent, the flight staff also. I travel regularly with this airline & I have never had a mishap (bags arrive at destination unless there are exceptional circumstances, ) and most delays are caused by weather conditions in the North(although occasional mechanical problems may also cause infrequent delays.....) Iam a very satisfied regular passenger

Koffi LOCOH

(Translated) A very good customer service (Original) Un très bon service à la clientèle

Jacques Gosselin

(Translated) Very good service (Original) Très bon service

Kunai Cherpro

(Translated) To see how the company treats its employers and its passengers, I would not even travel an enemy on this company. (Original) A voir comment la compagnie traite ses employers et ses passagers, je ne ferais meme pas voyager un enemy sur cette compagnie.

Jean-Eudes GAGNON

(Translated) A little cold welcome but very good service (Original) Accueil un peu froid mais très bon service

Henri Baribeau

(Translated) I am very satisfied with the service and the hours (Original) Je suis très satisfait du service et des horaires

Jocelyn Sirois

(Translated) Small company correct for short distance (Original) Petite compagnie correct pour petite distance

Sylvain Girardeau

(Translated) Very good service from the pilots and hostesses. (Original) Très bon service de la part des pilotes et hôtesses.

Marcel Scipio

Good

GEMMA PERRON

(Translated) Friendly and courteous staff (Original) Personnel souriant et courtois