Reviews of Old Quebec Tours - Bus company (Travel Agency)

Roger Dubuc

(Translated) I enjoyed this experience. (Original) J'ai bien aimé vivre cette expérience.

Christian Vasquez

(Translated) Very kind host. We understand well what she says. We learn a little bit of everything. The walk is nice. I bought the tickets on Tuango.Bon discount because it's worth the price in my opinion, no more. (Original) Animatrice très gentille. On comprend bien ce qu'elle dit. On apprend un peu de tout. La promenade est agréable. J'ai acheté les billets sur Tuango.Bon rabais car ça vaut le prix selon moi, pas plus.

Anitra B Sisavang

Extremely disappointed. We decided to do the double decker tour and hop on and off as we've done similar tours in other cities. For $110 for 2 adults and a child it was a complete rip off. There was a 40 min wait for the bus, we got in line at 12:10 and should have been able to get on the 1230 bus but they only have 2 buses from what we could see and we had to take the 1pm bus. When we did get on they did not turn on the audio so for the first 10 minutes there was nothing until someone went downstairs and notified staff. We got off to take in the Market,20 Minutes in, and about 3pm we wanted to take the bus back but the line to get on the bus was long so we ended up walking to Place Royal as the staff had told me beforehand that the ticket was only good until 5pm. It is better to take a horse carriage ride or pay $3 to take the gondola up and down to Place Royale than waste money on the Double Decker bus tour.

Santa Jeff Claus

In reading reviews it seems the disappointed people were those expecting to easily be able to hop on and off at several stops. I can't speak to that because we took an evening tour that was NOT hop on off. It was narrated by a young woman who was very well informed and had an excellent sense of humor even getting passengers involved in waving to pedestrians. It was about 75 mins. I'd do it again. Saw so much and learned a lot. The guide stood on the top deck and did a great job even speaking in French and English.

Gabo Blancas

(Translated) Visiting from New York City Excellent service to get to know the city of Québec. It is possible to appreciate a fascinating architecture. Its well decorated streets, appreciate the city from another perspective ... Very appropriate for those who can not climb steps and uneven areas, it is one of its peculiarities of this city. I recommend it. (Original) Visitando desde New York City Excelente servicio para poder conocer la ciudad de Québec.. Es posible apreciar una arquitectura fascinante. Sus calles bien decoradas, apreciar la ciudad desde otra perspectiva... Muy apropiado para los que no pueden subir escalones y zonas en desnivel, pues es una de sus peculiaridades de esta ciudad. Lo recomiendo.

Marie-Christine Boucher

(Translated) Very nice tour, effective in the selection of highlights and very well commented by the guide. To try, even by the residents of Quebec. (Original) Très beau tour, efficace dans la sélection des highlights et très bien commenté par le guide. À essayer, même par les résidents de Québec.

Thomas Laurent

(Translated) Very nice winter experience. The guide Gabriel is extremely friendly and explained the history of almost each building in addition to making stops for visits in the lower town to the Petit Champlain district, the Vieux-Port market and in front of the JA Moisan grocery store, which has been open since 1871! And this by giving us time to walk around each time and waiting for us to leave. Result: a super pleasant and enriching experience! (Original) Très belle expérience en hiver. Le guide Gabriel est extrêmement sympathique et a expliqué l'histoire de quasiment chaque bâtiment en plus de faire des arrêts pour des visites en basse-ville vers le quartier du petit Champlain, au marché du Vieux-Port et devant l'épicerie J.A. Moisan, qui est ouverte depuis 1871! Et ce en nous laissant à chaque fois le temps de nous ballader et en nous attendant pour repartir. Résultat : une super expérience agréable et enrichissante !

Leah Smith

After purchasing tickets, we were told to proceed outside as a bus was leaving in just a few minutes across the street. We walked to the bus to be pointed to a waiting line of 50+ individuals. We had a limited period of time which is why we needed a hop on/hop off tour and in my travels in Dublin, New York and elsewhere, I'd never seen a line like that for the bus. The issue is they tell you you must buy tickets at the tourism office so everyone has to start at one place (not hop on/hop off typical). Can't buy tickets online same day and even if you do, you go to the tourist office to get your wristbands anyways. Worse yet, the bus was completely full and they actually warned people that getting off would make it hard to get a seat so we knew we couldn't risk getting off anywhere or we wouldn't make it to our hotel that evening. In all 12-13 stops, a total of 6 people left our bus and were immedialmtely replaces with those waiting. It turned into $40+ each for a two hour bus tour since we couldn't risk getting off. Also, of the 13 stops, it seemed at least 3-4 were at the same places because the bus follows the same route out and back from the center of the city in multiple places. Make sure you look closely at the route and feel it warrants the spend. Do not expect to be able to hop off or on. They should have nearly double the buses running to create an actual hop on/hop off tour. On a side note, upon finding the crazy waiting line initiially, we went straight back inside and asked for a refund and were told that only if we missed the second bus because of two many people, was there a chance of that. We explained the concern about not being able to get off and back on and were told we should just stay on the bus. They know they have a problem and simply don't care.

Matt Houston

When booking our shuttle to the Ice Hotel over the phone I was told that the shuttle had 3 departure times (morning, mid day, & evening) to and from the Ice Hotel. Upon arriving we were informed that they only have 2 departure times (morning & mid day) which really messed up our plans to spend the entire afternoon/evening at the Ice Hotel & Snow Park.

Valentina Martinez

(Translated) The story of the bus is not coordinated at all with what is being seen, also the bus stops at different parts per stop, which makes it difficult to get off and get on the next one. (Original) El relato del bus no va coordinado para nada con lo que se está viendo, además el bus para en diferentes partes por parada, lo que hace difícil bajarse y subirse al siguiente.

Olivier Couture

(Translated) This company offers a multitude of bus tours, in the countryside and in the city as well as very useful shuttles to Montmorency Falls, the village of Wendake as well as the Valcartier holiday village. They offer a shuttle service to hotels. I really enjoyed my red bus ride and found the audio guide very interesting. As a citizen of Quebec City, I didn't think I learned much, however, I learned a lot. In my opinion, all the rounds are worth it. (Original) Cette compagnie offre une multitude de tours d'autobus, à la campagne et en ville ainsi que des navettes très utiles vers les chutes montmorency, le village de wendake ainsi que le village vacances valcartier. Ils offrent un service de navettes aux hôtels. J'ai beaucoup aimé mon tour d'autobus rouge et j'ai trouvé le guide audio très intéressant. Moi qui est citoyen de la ville de Québec, je ne croyais pas apprendre grand chose, cependant, j'en ai appris beaucoup. À mon avis, tous les tours valent le coup.

James Coffin

Had concerns going into the tour based on reviews about the audio volume and tour guide humor. Turns out the audio system was plenty loud and Simon, the tour guide, was very informative, interactive, friendly and had a good sense of humor. Highly recommend the 5, 6:30 or 8 pm tours which, with an Internet discount, only cost $15 per person.

Jass C.

(Translated) We made the red evening bus through an offer purchased on Tuango. Our guide, Jean, was very friendly and gave a lot of information about less touristy places to visit (which we have also been partly visit the next day). A bit expensive normally for budget visitors ($ 28.70 with taxes for one person) for the duration of the trip which is one hour without counting the tip. However, when discounted as we had on Tuango (about $ 14), it's well worth it! (Original) Nous avons fait le bus rouge de soirée grâce à une offre achetée sur Tuango. Notre guide, Jean, était très sympathique et donnait beaucoup d'informations sur des endroits moins touristiques à visiter (que nous avons d’ailleurs été en partie visiter le lendemain). Un peu cher normalement pour les visiteurs à budget (28,70$ avec taxes pour une personne) pour la durée du trajet qui est de une heure sans compter le pourboire. Toutefois, lorsque en rabais comme nous l'avons eu sur Tuango (à environ 14$), ça en vaut vraiment la peine!

Edward C. Newal

Not worth it. The double decker tour doesn't have enough frequency to be of use, audio is not in sync with what you see and it's way too expensive. We also took another tour with the same company and also regretted it.

Suvrat Paul

Very Average!! Overpriced.. poor customer service .. the $59 tour for 2 days is totally useless... buses operate 9AM to 4PM only with 45min interval...do not cover any site tickets such as plains of Abraham museum.. It is better to do at your own pace.

André Martineau

(Translated) Excellent service. (Original) Excellent service.

Grégoire mboungou

(Translated) Beware of breaks during the visit, make sure you come back quickly because the driver guide will assume that you are going about other occupations and will crash you there! Very bad service. (Original) Attention aux pauses durant la visite, assurez-vous de revenir rapidement car le guide chauffeur va présumer que vous vaquer à d'autres occupations et va vous planter là ! Très mauvais service.

Louise Martineau

(Translated) Excellent service and courtesy. (Original) Excellent service et courtoisie.

Py Lavoie

(Translated) A company to discover. Ideal for a tourist map in the city of Quebec or other regions. Ideal for chartered transport or simply a group transport. (Original) Une entreprise à découvrir. Idéal pour un plan touristique dans la ville de Québec ou autres régions. Idéal pour transport nolisé ou simplement un transport de groupe.

Stevens Hayes

(Translated) We are pre (Original) On Est pré

Roberto Zanetti

Took the tour today. Great! Daniel, the tour driver, was cool.

Jeroen Borkmann

(Translated) The buses are often overcrowded and there are no reserve buses that could provide relief. Tourists Nepp at a high price level. :-( Badly organized. (Original) Die Busse sind oft überfüllt und es werden keine Reserve Busse vorgehalten die Entlastung schaffen könnten. Touristen Nepp auf hochpreisigem niveau. :-( Schlecht organisiert.

Doug R.

Total waste of time and money. Unlike the bus tours in Montreal, there is no person except occasionally the driver, and they can say only a little bit as they are concentrating on the road. Obviously, the company’s excuse is that they do it in so many languages, but this is a dodge, as they somehow have a dedicated human guide riding the bus in Montreal with the paying customers and telling you interesting things the whole way. Even their recorded tour guide is pathetic and obviously hasn’t been updated recently, as it mentions the “upcoming 150th anniversary of Canada,” which occurred two years ago.

Markus Ulrich

We took the red hop-on-hop-off tour and the whole thing seemed like a fraud to us. The busses are only departing every 45 mins and when we got into one, we couldn't see anything, because all the windows were completely fogged. The headset system didn't work, so we had to listen to a speaker, which we weren't able to hear, because the engine was too loud. More than 40$ per person for a tour where you can't see or hear anything... no further comment needed.