Reviews of Vietnam Travel Centre (Travel Agency)

Kimber

Quick and helpful staff.

Val Cao

Stay away from this place, seriously. They're nice when helping you book tickets and requesting payment but when it comes time to issuing a refund because of unforeseeable cancellations, they dodge your phone calls or picks up the phone and hangs up. Save yourself the hassle, spend a little bit more money booking through an airline but at least you'll be rest assured that you'll be taken care of and not have to fight tooth and nail and spend numerous hours on the phone requesting YOUR money back. Unreal. Scam artists. Never booking through a travel agent again.

Jennifer

Got our visas done so quickly and efficiently. Good service

Tina Phan

Don’t come to this place. They promise their standard shipping only take between 7-10 days for the package to be delivered to my country. Now it has been over 3 weeks, still don’t have any update. They keep giving me so many excuses. I would give 0 star if I could. Don’t waste your money here.

Lavie Pham

This place is not professional. I recommended my friend to renew the passport here because it was done on the right time for me before. They said the passport will take a month due to COVID and I understand for the situation. So after a month, he called back to get updates for his passport. They said they haven’t received yet. After one more week, my friend called one more time, they said Vietnam embassy didn’t work because of Lunar New Year. I don’t understand how they are so unprofessional, passport is an important thing for us in here as an international student, we need it to do any kind of visa. We expected that we will receive it on time or maybe a week late. But it has been more than 2 week late, almost one month late!!!!! it affects a lot to my paper work. You guys should let us know before that it will be this late so we would not come to you guys for sure!

Brian Vickers

Helpful courteous and excellent quality service