We have the opinions of real people who used the products of Odenza Vacations (Travel Agency) near Burnaby (Canada).
At the moment the business has a rating of 4.8 stars over 5 and that score has been based on 127 reviews.
You may have noticed that its rating is nearly the top, and it's based on a very large number of feddbacks, so we can think that the assessment is very accurate. If there are many people who bothered to give their opinion when they've done well, is that it works.
You know that we do not usually stop to write reviews when they are good and we usually do it only if we have had a problem or issue...
This Travel Agency is included in the category of Travel agency.
Ana was wonderful to work with. She helped us find a vacation package that fit our needs and budget. We made several requests and changes to our itinerary and she was very accommodating. In the end we feel we have a wonderful trip planned and cannot wait to travel!
Robert Bahia was great to work with! He was helpful in finding me a good fit as well as getting me the best deal. He also made the booking process super easy.
#ChristopherTaylor was very attentive. He called as he was trained to do. We planned our trip according to our wishes. ????Christopher Taylor!
If you need a travel agent, get in touch with Christopher Taylor at Odenza Vacations. He helped me plan travel during a family emergency. Fast, great communication, kind. 10/10
Booked a stay on my card through them. Everything worked well, and service was prompt and professional Kim Hoag was my agent.
Harrison was great and knowledgable. Very easy to work with!
I booked a trip to Denver, CO. through Odenza Vacations with travel agent Jennifer Maynard. She really helped me get the best deals possible on airfare and hotel. She was great with the travel details and specifications of the promotional vacation. Jennifer is knowledgeable, responsive, reassuring and polite! She got in contact with me right away after paying my registration. When I would call her with questions or concerns she’d respond, as well as through E-mail. Jennifer made my first time booking a flight easy and hassle free for my family and I. Thank you!!!
Krista has been my travel agent for years and she always goes above and beyond. She's prompt, polite, and willing to work the angles to give me the best possible price & experience. My go to!
Christopher Taylor helped my wife and I book our first cruise. Was very responsive and was able to get us the all the things on our wishlist with some great deals! Would definitely recommend
Andrea Ramirez was great! Planning everything was simple and stress free with her help!
Booking with Robert Bahia was super easy! I am looking forward to my trip! Robert helped make my travel planning very pleasant with how quick he was to respond and find dates I wanted.
Chris was more then helpful and did an amazing job explaining any questions I’ve had.
Jennifer did a great job getting our vacation booked. All inclusive. Took away the hassle and we could focus on having fun. We will be back. 10 stars. ????
Sabhar Thakkar was the best. Helped me book everything from start to finish. Best agent and best agency ever for travel. Book Odenza definitely.
Krista Warren at Odenza is the most helpful and personable travel agent I’ve ever had the pleasure of working with. She gave us exactly what we wanted at a lower price than we expected, and made our entire trip extremely stress free. We will absolutely be booking with her again.
Great customer service! Sabhar was excellent to work with.
Grace was very helpful answering my questions and helping me when I needed assistance.
I booked our Odenza vacation with Andrea Ramirez and it was hassle free and a pleasure. She made me feel secure with our vacation plans this coming September. Can't wait to go.... Thanks Andrea!!!
Andrea was very professional and knowledgeable of the program. She offered good suggestions about items we were unfamiliar with and uncertain about. She worked diligently, and provided follow up, to be certain we had all the information we needed and it was correct.
Our representative at Odenza, Mina Gerges, was very helpful. We changed our minds a lot on the vacation destinations, dates, and even departing cities. Mina broke down many different options and was extremely accommodating and understanding even when having to work around not only our schedule but also our three young children. In the end he was able to find us our desired vacation package with an extra day for less than we were expecting.
I had the privilege of working with Laura Getz . She was very professional, knowledgeable, and is the reason I will use Odenza again in the future!!
I have an opportunity to work with a very professional , polite travel consultant- Laura Getz. After learning my interest in Tampa , FL , she started to research all possible options for me . She sent me 4 options and we chose the first one she selected . It is so nice to have someone like Laura to work for us , guided us through booking hotels and finding the best deal . I am looking forward to our trip and would recommend Laura Getz to my friends and family . Many thanks for your hard work , Laura !
Krista Warren helped me book my upcoming trip and made the process so easy! She was quick to answer any questions i had and made it a hassle free process!!! I would definitely recommend her for all your traveling needs !!!
I just booked a vacation with Odenza Vacations and Krista Warren was my agent. She was very helpful and professional, was able to answer all my questions, and help me make the best decision for my up coming vacation. I'm really excited and look forward to working with her again!
I had the pleasure of booking my trip to Disney with Sabhar. He was very knowledgeable and made great suggestions on how to make my trip more enjoyable. Now that i have used his service i am excited to contact him in the future for another trip.
Highly recommend Christopher Taylor as your travel agent. Friendly, knowledgeable and a pleasure to deal with!
Christopher Taylor from Odenza Vacations was very helpful and quick to respond to my questions in regards to our vacation stay and booking process. I would highly recommend their services for vacation planning.
We had a great Girls Trip to Las Vegas! It was my friend's 40th Birthday trip with 7 of us girls. Everything went smoothly from flight to hotel. We paid a small upgrade fee but it was well worth it. We had so much fun, making it a trip we will always remember!
I had the pleasure of Laure Desinai booking my promotional trip to Vegas and would recommend her agent service to others. She was very responsive and provided clear recommendations and details. I also appreciate Odenza's branded packaging of itinerary and travel documents. Even when my return flight was cancelled at 4am, she reached out immediately that morning by phone and email to check in on my trip status. Great experience!
I can only say it was one smooth sail with Kim.How professional and thorough she was with every little detail about the resort and the options we had.She was efficient and prompt.All this helped us make a sound decision without second guessing.I thank you for your business.We shall book any more vacations with you Kim!
Without Robert Bahia, I don't think we would be booking our vacation. He was very responsive and attentive to our emails. With the circumstances of what is happening right now, it was hard to decide what to book. With Robert's help, we confirmed our booking and our excited to get away on a vacation, finally, for this year!Thank you Robert!
Great and expedient customer service! I needed to book my trip last minute and the company set me up with a travel agent Robert Bahia who completed my booking the same day! Way better prices than I could have found! I would definitely use Odenza again!
We are very happy with the great service through Kim Hoang, very nice and professional. I will for sure book my vacation in the future with them :)
Grace, at Odenza Vacations, literally saved our vacation! We arrived at our hotel and after checking in discovered it was the stuff nightmares are made of! It was a horrible hotel! When we called Odenza, it was after hours, but Grace was patient, concerned, and professional. She quickly addressed our needs and moved us to another hotel that is perfect! Trust Grace with all your travel needs - she will take of you!!
Sabhar has continued to be a reliable and great way to book flights for both personal and business trips. He often goes above and beyond to find us the best deals and connections to avoid long layovers.
Jennifer Sarjeant is the best agent EVER! She was so accommodating, even with my last minute requests, and gave my future husband and I all the facts to help us make an informed decision for our trip! I'm excited about going to Nassau, this will be my first time at this resort and based on her reviews I know we will love it! I will definitely be booking our next family vacation with her!
@Laure Desinai excellent customer service! Super fast and efficient. The best for sure!
We received a coupon for a complimentary trip with Odenza. Unfortunately, we moved after receiving the trip voucher, which posed some issues with the travel arrangements (flights were available only from Arizona and we had moved to Colorado). We worked with Jennifer Maynard who researched modifications making it possible for us to take the trip we wanted into a wonderful hotel in Napa Valley. We are most grateful for her help in researching options that we could take advantage of!! Our thanks to her and the Odenza team!
Jozi is so so cool. She found me a place that was 3x cheaper then what I originally wanted but same quality. She also set up a ride from the airport to the resort. thanks for the help :)
Christopher Taylor was the best, I would recommend him to anyone. Most professional person I ever dealt with.
I worked with Grace Baarde on setting up my vacation through Odenza, and she was amazing! I have worked with other travel agents before who were so slow to get back to me, but Grace was on it! The first time I called it was right before closing and she was helping another client, but she was sure to call me back that evening before she left. When I couldn't decide where I wanted to stay, she talked me through the pros and cons of each resort. I will definitely be working with Grace again in the future. Also, she's just the sweetest thing ever :)
Great Place to Book a Vacation
Wendy is a fantastic travel agent! Easy to get ahold of and communicate with. Would definitely recommend her to others making travel plans!
Shout out to customer service rep., Robert Bahia! He was very informative and respectful in getting what i needed for answers to my questions. Made me think better of vacation deals!
I had to plan a 3-week Europe trip with multiple cities and two different travellers from two different countries - for July - and I only have 4 weeks to prepare. So I ask Christopher Taylor at Odenza to help. Christopher understands my needs and my preference for travel. We work as a great time and quickly set up all the details for the trip - exactly what I need! Thank you, Christopher!
Sharon Hsu was very helpful!
Odenza staff works very quickly and it has been a pleasant experience. I worked with Jennifer Maynard and she made our dream vacation happen and put our worries at ease. Her response time to our emails was very timely and speedy! When Covid hit, they were very helpful in allowing us to cancel and made it easy to be able to rebook now that we are comfortable to travel.
Sabhar Thakkar was great to work with. Professional and easy to schedule vacation with little effort on my part. Thank you
Outstanding customer service. Wendy Ortiz in a nutshell is a customer service full package. She understands what the customer wants and needs and delivers based on that. She listens and patiently does her research in order to give the end user 100% total satisfaction This is our 2nd time around with Odenza Vacations and Wendy. Enough said it will not be our last. Totally satisfied.
Thanks to Robert Bahia, I was able to book my trip on time and the price I was looking for. I sent him emails asking for the best deals. He answered me promptly and a lot of details. I really appreciate his patience, his expertise and professionalism. Thank you so much Rob. I was so lucky that you helped me to fulfill my travel needs. Great job and thank you so much!
Laure, is amazing! She got right back to me, was attentive, and kind, not mention she is drop dead gorgeous! I will absolutely use her in my future travel.plans!
Jennifer M. in their office has been great! Super responsive and goes the extra mile to get our travel arrangements sorted for us!
Andrea Ramirez was an amazing travel agent to work with. She told us all our options and really worked on accommodating our dates at a great price. I would highly recommend using her for your next vacation!!
Jennifer Sarjeant was terrific to deal with in booking our company trip. Timely responses, making sure everything was perfect, it was so much easier than doing it ourselves. We will definitely be booking with Jennifer each time we need to travel for both work and for personal :)
Kim Hoang was delightful to talk to you. She was quick, efficient, patient and made the booking process a breeze. I'll be using her again.
Robert Bahia was fantastic to deal with. He was always very prompt in emailing me back and looked into multiple flights, hotels, dates, etc over a few months until I found something that worked and always seemed more then happy to keep providing me with options. He made sure I was aware that costs could change over time if I didn’t book right away.
Solved my schedule quickly, very helpful!
My wife and I had the pleasure of having are trip booked with Jozi Little-Reader. She was very knowledgeable and assisted us with all questions we had about our trip. We definitely would prefer her service to anyone who was looking to book their vacation with Odenza.
I received a ‘free cruise’ voucher as a gift. It took over a week for anyone to contact me, and only AFTER I called to ask when I could anticipate some sort of communication. I received an email, I responded with the best times to contact me. A week goes by, no communication. I email again asking when I might receive communication. Nothing. 2 days later I receive a phone call and follow up email with the ‘free cruise’ information. I have no prior experience with the travel agent, and have zero intention of ever using one in the future after this experience. In the end, I won’t even be able to use this free cruise voucher because there is much fine print and so many restrictions and black outs. Now I need to figure out how to get my $100 deposit back.
I recently was able to book a vacation using Odenza. Wendy Ortiz was an incredible help with this. The airline changed our flights and she was on it and working to get us better flights before I even knew of the change. I would highly recommend this company (and Wendy as she really made this all very easy for me!)
Booking through Odenza and with our amazing agent, Christopher Taylor, in particular was a great and stress free experience! After looking ALL around Chris was able to get us the absolute best rate on a perfect cruise that we wanted. We ended up paying way less than we though we would and on one of our favorite cruise lines. I will definitely use Odenza’s services next time I’m looking for a getaway. We are so excited to go off on our vacation! Thanks again Chris, you will be highly recommended to all our friends and family!:)
I worked with Jen Sarjeant and had a pretty good experience overall. She called me on our first communication, and after that emails were sufficient. She was prompt in responding to our questions, and was very helpful to us being new travelers. She knew the right questions to ask, and helped us squeeze an extra day into our trip while staying within our budget. There was a bit of confusion on pricing, but she was patient and through a few more emails, it was cleared up. Overall, I would recommend her to anyone travelling down to the Caribbean.
I typically don't use travel agencies when booking my vacations, but with everything going on I figured it would be nice to not have to navigate this process alone. And I'm so glad I followed my gut. Krista was an absolute pleasure to work with. I didn't have to worry about a thing, she set up everything. She was able to give me more than I asked for while staying within my budget. She even took care of the minor details that could easily become major, like transportation from the airport to the hotel. I seriously don't know why I haven't used a travel agency before, but I will definitely be calling Krista when I'm ready for my next trip.
Krista Warren was unbelievably helpful at helping us figure out our travel plans. Would gladly work with her and Odenza again!
Travel agent Laure D. Is amazing! She was quick to answer my questions and just as excited to book my first trip to Las Vegas! Kudos to Laure!
Although we haven't taken our trip yet, so far Krista Warren has been exceptionally helpful to plan our trip so far. She is very fast to respond and always have very knowledgable answers. I hope our trip can still happen and thanks Krista for helping us get this far!
Najla helped us get the trip we wanted and a noticeable savings! She reached out to us, we also exchanged email, and she was able to help us understand our options, and book our flight once we made a decision. Thanks Najla!
Christopher Taylor was wonderful - he responded quickly to all emails and had us booked in no time. We had no issues and he was incredibly polite and professional.
Our first family Cruise vacation with a lot of questions and concerns, we told Wendy Ortiz what we were hoping to achieve and she delivered with flexible options, when ever I had questions, she stayed calm, professional and got on the phone to answer all my questions. Wendy is very knowledgeable and helpful. She goes the extra mile to help you out and make your trip unforgettable, she does not miss any details, Working with Wendy was a pleasant experience from start to finish and we hope to work with her again!
My travel agent was Jozi Little-Reader. She was very knowledgeable and made booking a vacation pleasant and easy. I am very pleased with her services and I look forward to my trip in Nov.
Mikael Raymond helped us plan our trip! We had a promotional trip through Odenza and he helped us customize it to get the most out of it for a great value. He was very friendly and prompt and getting back to me and answering my millions of questions. He also sent us alot of cool info about the place we are headed and made sure we got the best deals. Very excited for our adventure! Thanks Mikael!
A big Thank You to Christopher Taylor at Odenza for his quick turnaround of booking our vacation for us. I appreciated how quickly everythig was accomplished and the itinerary was in my inbox within the same day. He was curtious and followed my wishes to a "T".
I booked a vacation recently and Wendy Ortiz was my agent. She was courteous and definitely quick at responding w my questions. Very helpful and pleasant.
Christopher Taylor made booking our vacation super easy. Super customer service!
I had the most wonderful travel agent named Robert he was very kind, patient, and helped me until I got the conformation. He went above and beyond. Thank you soo much Robert
I had won a certificate through this company and each individual who has helped me has been absolutely helpful. Hannah Beads is the absolute best and always answers any questions I have! I am so lucky to work with this company.
We spent a lot of time with Robert Bahia and arranged to vacation that we wanted. Our options were clearly explained and the documentation arrived in a timely manner. We are looking forward to our departure on this trip.
Thanks to Robert Bahia for providing excellent service and going the extra mile to offer timely, valuable advice with the client in mind. Cherry on top, he managed to book a very reasonably priced vacation for us at short notice and during the holiday season. Will use again.
I booked a trip through Grace Baarde at Odenza and she was efficient, kind, knowledgeable, and thorough. I would recommend Grace to anyone looking to book any type of a trip!! She leaves no stone unturned, and follows up promptly to ensure full customer satisfaction. I will book through her again!
Kim was awesome and quick to respond to all my crazy questions. It was great working with her!
I booked with Jennifer Maynard and she was amazing and very timely. I have since referred all of my friends to her and will be booking two more vacations with her. THANK YOU JENNIFER!
I had such a quick and seamless booking process with Christopher Taylor! He was easy to reach via email and phone and able to answer all of my questions. Now I'm so excited to go on my cruise knowing everything is taken care of!
Jozi Little was very pleasant in helping me with my vacation reservation in eastern Spain. She has great people skills which made my first time solo world travelling experience most comforting. She led me through the process with good humour. I’d highly recommend Jozi!!!
I had a great booking experience with Odenza. They made the whole process easy for me and it made me enjoy my trip just that much more! Thank you so much. Will definitely book again!
My experience with Odenza Vacations was wonderful! Questions were handled promptly and completely by agent Andrea Ramirez. I will not hesitate to work with her on my next vacation.
My Travel Consultant was Wendy Ortiz she was awesome, she call me i already had my plans and she helped me setting it all up. I had an amazing time with my friends on the cruise
I just booked a vacation to Cabo, Mexico with Christopher Taylor and he is a gem!! He has been so kind and has been available for every question and concern along the way! He respected my budget and didn’t push for a thing that we didn’t want! He is a sweetheart to work with! My husband and I can’t wait for our vacation!!
Christopher Taylor was great with getting everything together for me. This process was quick, fast and of course very very efficient. I am glad to have booked with the agency. 100% recommend.
Hannah made making our reservation quick & easy!
Jennifer Sarjeant was great in getting our honeymoon booked. She answered all our questions and really helped us a lot when it came to deciding on a place. Would absolutely book through her again.
Chris was wonderful to work with! He is so friendly and relatable, it felt like I was talking to a friend when we were booking our family vacation. We will definitely be using him again!!!
It was great working with Christopher Taylor, he made sure everything was perfect for me! Very quick responses and great customer service.
We had a great experience dealing with Odenza Vacations. Thorough details of our trip and excellent communications were provided during our planning process. Nicolas Wiet at Odenza was the one who helped us out with everything. We were amazed on how quick this guy can get back to you with all the details, in no time. Not only that, he is very professional with a beautiful french accent and helped us out with rentals & excursions for our trip. Hard to find a travel company like this and mostly, people passionate for their work. Thank you Odenza and Nicolas!
Our trip was amazing the cost for fees and taxes was about the same as booking with the Carnival its self but our travel agent gave so much input and advice that carnival could not. We would use them again anytime. If we would have upgraded to a balcony room it would have been over $800 cheaper then booking with Carnival its self. Before you book give them a call and see how they can help you!
We used Robert Bahia to book a plane ticket to LAX. He was quick, friendly and responsive. Would work with him again!
Christopher Taylor was very professional and helpful with our reservation.
My experience with Laure was really great. Despite my challenges and expectations she was able to deliver beyond my expectations and at an expedited pace! Thank you!
jenseargent was the best, even though we had to rebook our flight twice due to the pandemic Jen came through. She deserves a raise. Congratulations jen with your newborn and thank u soo much for working with me and my wife to finally book iur honeymoon trip. Much love
Christoper Taylor was our travel agent and he was amazing!!! I had a hard time picking dates for our cruise but he was so helpful and never got frustrated with me. We highly recommend this company and if you can request an agent you won't go wrong with him!!
When I first reveived the vacation getaway I was nervious about the whole thing as we all know there all lots of scammers out there. I took my chances and decided to give this a try. I had the pleasure to work with Jozi Little-Reader. She was very help and responsive. I was very confused at what I was doing and was nervous about paying for the taxes. However she helped me understand and made the process very easy for me. I would definitely book another vacation thru this company in the near future.›
Kim Hoang was super helpful!
Wendy Ortiz was friendly, patient and easy to work with. We will definitely work with her again. Thanks Wendy!
I used Odenza because of a Timeshare presentation that we attended. I worked with Andrea Ramirez, who was very patient with me. I had been working with her for the past year, in determining when and where we wanted to go. Andrea kept in contact with me, via email and was not pushy, which is a big plus. When I was finally ready to make our reservations, she made sure to return my calls, get everything taken care of in a timely manner, and answer all my questions. I was very pleased with her professionalism. Thank you Andrea.
Matthew N. got me a very relaxing spa getaway for my birthday, and was very helpful and friendly and made sure I didn't have to spend hours looking for myself to find the most affordable and luxurious resort for my budget. I spent two days and two nights at a great casino resort and had amazing spa treatments while I was there. I absolutely recommend Matthew and Odenza Vacations to all my friends and family!
Wendy Ortiz great to work with! Very professional and efficient! I will definately request her next time! Many thx for u help!! ????
We have a great relationship with Ozenda Vacation using them for our travel bookings for many years. Kim is Awesome to work with!
Christopher was very helpful answering all of our questions and concerns. Works hard for his clients to ensure the best vacation experience. Easy to reach and responds in a reasonable timely manner. I highly recommend Odenza vacations! Our agent was awesome!
KRISTA at Odenza is the best! She takes the time to find out your needs and finds you the perfect vacation.
Jennifer Maynard - The Travel Specialist of the 21st Century About a year ago I won a certificate for many offers, including a cruise 5 - day, 4 nights. My girlfriend and I were extremely excited about this tour, yet due to work, the expiring certificate, and her cosmetology graduation...we were unsure we would be able to follow through on this offer. After speaking with Jennifer Maynard she was able to alleviate this, with a ton of practical information including referring us to another travel option (modified) that was 110% more cost effective than the original option. What made this experience special and unique is that Jennifer was very cordial, and friendly yet professional. She explained that cruise's are better when you are able to enjoy looking at the ocean, so we upgraded to a balcony. She often take's cruises and was a wealth of knowledge when regarding this issue. In the end I was worried about price, and when to pay yet Jennifer informed me of the general guidelines about purchasing through Odenza. We can get locked in to good deals as long as we initially pay the deposit and work off the rest of the balance before the time. When dealing with Odenza I have had many experience a "shady" organization or unfulfilled promises. I believe these individuals were not speaking to a specialist such as Jennifer Maynard! 5 Stars all the way for amazing service, knowledge of vacation, and professional personable attitude!
We booked our cruise with the help from Jozi! She was always a phone call or email away for any of our questions and concerns. She was very attentive to our needs and wants for our vacation and helped me get the best deal the I could! Thank you Jozi! I highly recommend and cannot wait to book another vacation with you again!
My husband and I received a complimentary trip voucher when we purchased our vehicle a few yeas ago. Robert Bahia provided excellent customer service and demonstrated a lot of patience in helping us to coordinate our trip. He was timely in his responses and was very helpful in finding the right package in order to meet our needs. I kept delaying my trip and didn't realize that my voucher was expired, but Robert still honoured our voucher. I had a great first time experience with Odenza Vacations and will be calling on Robert to book future trips.
My travel agent is Jen Sarjeant and I will be using her for every booking . She handled all my questions for booking our honeymoon through the chaos of wedding planning . She tries to fit calls and emails around my busy schedule, always in a timely fashion which is highly appreciated.She handles everything with the highest professional approach. I would truly recommend taking the stress away from booking a honeymoon by letting her handle your honeymoon plans.
I spoke with Jennifer Maynard. I had received a promotion and she made the process easier to get through having never dealt with a travel agent. The information needed was sent to me quickly and she stayed after her shift to finish the job. Thank you
Jennifer Maynard was very responsive and answered all of my questions as well as booked my flight promptly!
Recently I was tasked with booking a business trip for 6. Needless to say booking for 6 people is a difficult task, not to mention that we had two cities to fly them out of. Kim Hoang made this experience SO MUCH EASIER!! She worked non-stop to accommodate my questions, concerns, bookings, cancellations and re-bookings. If you are looking for excellent customer service Kim with Odenza is your go-to!!
Our vacation was planned by Wendy Ortiz She was wonderful. Extremely helpful and polite. Most of all, she got the job done! Thanks Wendy. Suzanne Gibbs
My partner and I have booked with Christopher Taylor twice now and have always had a great experience. Christopher is prompt with his replies, thorough with the details and overall a pleasure to work with. We know we're taken care of when working through trip planning. Many thanks for all your help!
Thanks to Wendy Ortiz for her quick booking and determination to make this next trip awesome.
Andrea Ramirez was my travel agent and she was phenomenal! She was easy to get ahold of and patiently and thoroughly answered all of my questions. She did requested research for me to make sure I was getting the most out of my trip and accommodated to my specific requests! Definitely will plan on using her in the future and recommending my friends and family to her!
I absolutely LOVED working with Krista. She went out of her way to accommodate us for our upcoming trip to Montego Bay. She literally saved our trip. I will definitely book through her for future trips
Had a great experience with Grace Baarde. She even took time to help us on the weekend to get our booking made, and price matched for us. Would highly recommend.
Christopher was an excellent resource for planning our vacation. Very responsive to our needs. I highly recommend!
Kim Hoang was amazing very helpful and informative
Ana was amazing! Great customer service and prompt contact. She seemed to genuinely care about mine and my husbands travel plans and made sure we had everything we needed! If there was a question, she cleared it up thoroughly and with detail :) She even seemed to get us a bigger discount then we initially discussed! I would definitely recommend Odenza Vacations and especially Ana Vasquez for travel arrangements!
Wendy Ortiz my travel consultant for my cruise has been most kind and helpful. She has walked me thru each step to make this process, brand new to me, as easy as possible. Answered all of my questions satisfactorily. I sure hope I can use her again in the future. thank you Wendy for all you do ...My son Gage and I will be taking this cruise for his high school graduation and 18th birthday celebration
Andrea Ramirez was great to work with! I only knocked a star because Odenza's flight deals aren't as good as I had hoped, but it still saved me money.
Was suppose to get a free 2 night Vegas vacation for buying a new car but all I got was disrespected for not wanting an upsell. Mina was the most rude customer service rep I have ever dealt with. Was not called back 2 times after being told he would then accused me of not calling him back. FYI $350 is not a good deal for 1 night on the strip! The only thing good about my experience with Odenza was the hassle free refund for the taxes and fees!
We stayed at The Royal in Playa Del Carmen. Our trip was amazing! Our only complaint was we didn’t book it for more days. The service was top notch we were treated like royalty. Our travel agent Hannah previously visited the same resort so we had all the inside scoop on what to do and when.
Kim Hoang made my booking process so much easier and stress free highly recommend booking through Odenza!
Had an excellent experience with our travel agent. He worked with us for a few months and found us exactly what we wanted/needed. I would recommend him and the company
Kim Hoang was awesome quick and easy to book with her highly recommend
I used Grace Baarde to book our Hawaii trip. She made the whole process so easy for us and did all she could on her end to make sure that we would be 100% satisfied. If you get a chance I highly recommend Grace, her willingness to help regardless of time of day made all the difference for us. Cheers to your future travels!
My booking with Kim Hoang was quick and easy I didnt have to worry about a thing!
I was able to book my honeymoon quickly and easily with Jennifer Sarjeant. She was available via email and on the phone whenever I needed her. I will definitely use her again! Can’t wait for our trip!
Thanks to Kim Hoang very patient and professional.
We did not have a great experience with our travel agent Jozi Little-Reader from Odenza. She was always late to answer emails when communicating about time sensitive information. We also did not feel like we were presented with all of the information needed to make it through our vacation, leaving us with many questions regarding flights, our hotel stay and things that were included/not included with our trip.
We booked a weekend in Boston with them in February 2020. With the Covid-19, the Canada-United States borders are closed during our stay, which prevents us from going there. I made the request to move my trip to a later date or if I could opt for a destination in Canada, but they don't want to help me by saying that it is not their responsibility, but that of the supplier and that they can't do anything for me, so for a situation that is beyond my control, I lose my trip. Very disappointed with the service, I wouldn't recommend it to anyone!
I recently booked a trip through Christopher Taylor to the Big Island. He was great at getting me the info need for traveling at this time and we helped me find the days and flights that worked for me a my two daughters. As a single mom its overwhelming thinking of every detail of a trip but Chris made it painless! Thanks and I will be booking with you again!
I worked with Laura Getz on a few different trips. Is was very, very responsive and helpful with options and recommendations. She was very pleasant to deal with too. I couldn't have been more pleased!
Christopher Taylor's attention to detail and patience made the process seamless. I highly recommend him.
I highly recommend Laure Desinai as a travel agent! She goes above and beyond to make sure that you get what you ask for and then some!
Krysta Warren at Odenza Vacations was such a pleasure to work with in helping us book our family vacation. She gave us a good array of options and always replied to my emails in a timely fashion! Thank you Krysta!
I had such a great experience dealing with Jennifer Maynard here. I had a certificate for 2 Disney World tickets, and she was extremely responsive and very professional. I sent her a ton of emails with lots of questions and she responded to each one very quickly. She is fantastic! I definitely recommend working with her for you next vacation or event. 5 stars, A+!
I am very please with the services at Odenza. My Travel Agent Andrea Ramirez was awesome and was very easy to work with. Her expertise was appreciated. I will now call Odenza and Andrea as my new Travel Agency.
Jenny Weng helped me book my cruise to the Bahamas! She was extremely patient and knowledgeable and had no problem answering every single one of my questions at length. Definitely recommend her and Odenza for any and all travel needs!
Krista was a pleasure to work with, she went above and beyond to find me the best room available! I completely recommend her services. THANK YOU, Krista!
Jozi was amazing! She was very helpful, knowledgable. friendly patient. I would recommend Odenza Vacations for booking needs.
Andrea Rameriez was absolutely wonderful to deal with! She got us the best price she could she even worked late for us so the rate didn't rise over night!
I was referred to Odenza by a friend of mine. I was a little hesitant because I usually just book our stays myself, but after speaking to Kim Hoang, I knew that we were in good hands. Kim was quick, efficient, and got us an AMAZING deal for our honeymoon. I am not sure I will ever book another trip without her. Thanks Kim!
Christopher Taylor was very helpful booking our first family cruise. He answered all my questions and explained features and costs so we could make the best decision for our family. We had a very small window of time to travel and he found a cruise for us that fit our schedules. Thank you Christopher and we can't wait for the experience.
Our travel agent Robert Bahia, was extremely helpful. He was super nice and patient with my husband and i. He help us make our travel places extremely fast and easy.
Jennifer Maynard helped me with my vacation it was great. thank you so much for your help and quick response looking forward to booking again
Chris Taylor was amazing to deal with.
Andrea Ramirez was so helpful booking our vacation. She wasn’t pushy, very patient, and it was more then we’ll within my budget. Thank you so much Andrea and Odenza!
Jennifer Maynard had quick response and helped me fina an amazing trip!!!
My husband and I recently booked a trip to Cancun with Krista Warren, and could not have been more pleased with her excellent service! Krista was thorough and provided us with a detailed list of options meeting our “wish list” items for our vacation. Krista was very helpful maintained her responsiveness through several back-and-forth communications as we nailed down the perfect vacation! We will definitely book through Krista again and absolutely recommend her services.
I've really enjoyed all of our stays with Odenza Vacations. Jozi has been exceptionally helpful in planning and coordinating with us for our trip!
Easy and simple to book. Jennifer Sarjeant is great! Quick response times unlike alot of other agencies. Looking forward to my trip in Mexico. Thanks
Ana was very easy to work with. She was prompt in her responses and very quick to help get my trip booked. Would love to work with her again!
The vacation was wonderful and so much more than we could have hoped for! It was definitely the best trip of our lives, which is perfect since it was for our honeymoon. We are even thinking of making this an anniversary tradition and going back every year or so now!
Christopher Taylor helped us to plan out trip and made a great idea an amazing reality. He not only made sure we got the flights, cars and hotels we needed, but also the best deals we could imagine and the least possible headaches while travelling to and from our destinations. His expertise made planning the travel details simple. His showed welcome patience and understanding with us as we changed our minds (more than once). I recommend Christopher Taylor to anyone looking to travel. If I could give him a 10 star review I would.
I enjoyed working with Laurie, she was VERY patient with me. I kept having to make changes and adjustments and she assisted me quickly and efficiently with every question. The trip isn't fully free like I originally perceived, but it is still at a great discount. Once the trip was. Booked getting on my flight and checking in at my hotel was smooth sailing. I was sad that the airline picked makes you pay for carry on, but that wasn't the end of the world. I went on my trip and had an amazing time for both days.
Jozi Little-Reader was absolutely amazing during the booking process! She provided stellar service and even offered assistance with booking shows and day excursions during our trip! Thanks again Jozi!!!
Mickael Raymond was great! He provided quotes for the type of vacation we were looking at and he booked it in no time! We unfortunately cannot go now because of travel restrictions but Mickael got back to us and advised us of next steps and confirmed we can use our credit another time. Very happy to hear that. Thanks Mickael!
Another holiday booked with Odenza! Excellent service again from Chris Taylor. He's my go to person when travelling. Chris was very patient with me as I kept asking for changes. All was completed to exactly what I wanted, he even took care of my car rental. Chris is my guy for anything related to flights, hotels and care rentals!!
I am very impressed with customer service from Lauri as she communicated well and had fast responses to all of my questions. I recommend her service to everyone and I’m thankful for her booking our trip.
Jennifer Sargent is amazing, she went above and beyond for my family and I when we took our first trip with the newest addition to our family! She is the best experience we've had with this company thus far!
Representative Christopher Taylor was very helpful, responsive and very proffesional. I recomend him for your booking needs.
Chris Taylor made it so easy booking our Florida vacation . I had a few issues that I caused myself and Chris was always available to take my call. He made it a breeze. Thanks so much! Looking forward to booking a fall vacation through Chris. Thank you !
Jennifer was very very awesome 100% on a point telling us about our vacation made it very easy for us to get it all book then very kind very helpful and 100% of very good customer service Jennifer thank you so much you're very awesome and we thank you so much for making it so easy for us to get us to get all booked up so we're ready to go on vacation thank you you are a lot of help we need more people at customer service like you thank you Jennifer
Our Travel Agent (Krista Warren) saved our trip. She worked hard to find us a deal at a quality resort that was within our budget. We appreciated all of her efforts.
Shout out to our team of dedicated and professional customer service team, marketing, admin and out travel agents who regularly go above and beyond for our customers. Since starting in 1998 you all have made this a wonderful place to work, and our customers and travel guests have rewarded us with accolades, referrals and repeat business. What could be better. Thank you.
Ms. Kim Hoang meet and exceed my expectation by taking the initiative and go an extra mile to make my request possible. Also, she help me as a customer by overcoming obstacles such as time-frame and preferred location. Thank you again Ms. Hoang for your confidence :-)
Very,very, kind, professional, clear, and useful deep knowledge
Kim Hoang was amazing to work with! She explained everything thoroughly, double and triple checked my options to make sure I got the best deal possible, and explained how the whole process works so I can head to my vacation with no stress about renting a vehicle!
Matthew was absolutely amazing. Took the time to find hotel/flights that would work best for us. Although we didn't get the initial date we were planning on travelling, he did go above and beyond to find the best option for a later date. Was always prompt in responding to my request.
Hannah was amazing ...thank you so much. She knew exactly how to help me to make my vacation fun. She was knowledgeable of the guidelines. Super helpful.
Chris Taylor with Odenza is extremely attentive your request and goes above and beyond in getting any information that you may need. I definitely recommend Chris for your travel needs.
Jennifer Sarjeant was awesome to work with. She took the time to explain everything and made sure all of my questions were answered. Will for sure use Odenza and Jennifer for all my travel needs.
Looking forward to my first vacation! Hanna helped me tremendously!!!
Thank you Andrea Ramirez for helping me booking our snowboarding trip to Fairmont hot springs!!!
Kim was awesome! She was helpful every step of the way and worked diligently to accommodate our requests. Even when we had a last minute date change she was on top of it! She made the process so quick and easy. Thanks Kim!
Hannah my travel agent was great and answered all my questions. She was very professional. Whenever I asked for the best rates she tried her best to assist me and she let us know where to go for all the entertainment we wanted. I would recommend Odenza Vacations for your travel guide.
Was initially skeptical of the trip we were given via a promotion. Ended up booking the trip with Jozi and she was really helpful! We hit a little road block with choice of hotel but she was able to fix it and accommodate our first choice! I also had a lot of questions and emails and she was very responsive and friendly. Would definitely recommend.
I worked with Robert at Odenza Vacations and he was very patient with me as I narrowed down where myself and another friend wanted to travel to. I gave him destinations and in return he gave me prompt responses on what was available and in our budget. Don’t hesitate to book with Robert and Odenza Vacations because I won’t.
I received a promotional package when purchasing a new vehicle and was pretty skeptical to start because of the fees involved. The instructions on booking a trip were pretty straight forward and once I was hooked up with a travel agent, Rob, everything went so smoothly. Rob was able to find me a trip that was in my budget, and covered all my requirements. He was fast and effective and very easy to work with. I’m very happy with my service and will be booking with this company again.
Christopher Taylor was very helpful. No matter what I did wrong he went out of his way to fix them. He was very patient and understanding. A really great guy. Thanks again Christopher.
Jennifer Maynard did a fantastic job of following up to ensure I got the right vacation for what I was needing. The process has been easy and straight forward. Will definitely use again!
Grace Baarde was an absolute pleasure to work with. Always answering questions and getting back to me with anything should could not answer right away. My trip is planned for later this summer, but I'll still be working with Grace between now and then to firm up some additional activities on our trip. Thanks!
Christopher Taylor is the best agent we’ve ever dealt with. Super friendly, had an answer for all of our questions and was super familiar with the places we were looking into traveling too. He made our experience very enjoyable and we sill be using him again in the future.
Excellent customer service, prompt, knowledgeable, and friendly. Hannah was very helpful and professional in helping me make my reservation.
My experience with Odenza has been a positive one, except for the fact that they only accept two credit cards and neither can be a bank debit card. That is inconvenient. Other than that, Hannah Beads was very helpful, personable and prompt with her replies. She responded to my questions knowledgeably and quickly. Thanks for your help, Hannah!! Looking forward to working alongside you in the future.
Sabhar Thakkar was my agent & he was wonderful. Very responsive & patient to meet my needs & budget. Well informed about every detail of my cruise. Verbally understandable & communicative with helpful suggestions. Ill continue to use him for any changes I may make.
Krista Warren was extraordinarily helpful in our booking and I will leverage her assistance in future travel needs.
Worked with Jennifer Maynard for this 7 day free vacation. It was such a quick and simple process. She got our vacation set up very quickly. Easy service.
I booked a Bahamas cruise through travel agent Christopher Taylor. From my first phone call with him to completion of our booking he has been friendly, helpful and informative. I would highly recommend him to assist you with your booking, especially those who are first time cruisers like we are. Happy Sailing!
Christopher made our recent booking quick and easy. Just the way a vacation should be dealt with. Thanks for making it stress free.
Hannah Beads was such a great travel agent and I highly recommend her/this travel agency if you are looking for one. We had never booked a trip using an agency and she calmed our nerves and was more than attentive in addressing our questions and concerns. I wouldn't recommend the resort we stayed at (Viva Wyndam Azteca in Playa Del Carmen) but we chose that destination and she simply helped us plan it.
Really efficient, accurate and professional service experience with Robert Bahia; I called to book business air travel that was required on short notice, and he responded immediately with two different schedule and fare options. He provided recommendations by sharing with me the pros and cons of each option, so that I could quickly make an informed decision. Thank you
Very quick and easy! Thank you!
Christopher goes out of his way to make sure things go smoothly.
Laura Getz helped me so much when booking a birthday vacation to Mexico this upcoming year! Process was smooth and would definitely recommend her to everyone ????
We had an awesome vacation to Cancun, Mexico. Our experience with planning was so smooth and easy. Jen is a great travel agent, and we will definitely use her again in the future!
Christopher Taylor was extremely helpful, patient, and understanding of our family's travel needs. It isn't easy traveling with children across country to catch a cruise, but he made it seem so easy and manageable with absolutely no stress! He thought of everything we would need; even transportation from the airport to the cruise and back. THANKS CHRIS! WILL DEFINITELY BE USING ODENZA IN THE FUTURE.
Christopher was so helpful, nothing but professional.
Jozi Little-Reader was a spectacular help in our booking process. She was patient, kind, and flexible with me as I went back and forth between picking hotels and dates that worked for me. Stellar service!! We are so excited for our trip!
Just booked a 7 night trip with Christopher Taylor. Super simple and great great value. Highly recommend.
Fantastic service from Christopher Taylor of Odenza Vacations. He was amazing on getting us a an awesome deal for our Caribbean vacation. Thank you again
Kim Hoang was very pleasant to work with and super professional ! highly recommend and would definitely work with her again . so excited for our upcoming trip!
Andrea Ramirez was very helpful for me in planning an upcoming vacation! Her attention to detail and patience with me was appreciated. She gave me multiple options and suggestions, while letting me take my time in deciding what I wanted to do. I did not ever feel pressured to book and she answered all of my questions. We will continue to utilize her expertise in the future. Thank you Andrea!!!
Dealing with Andrea Ramirez to book my future vacation was awesome. She was very prompt, polite and helpful! Hopefully we will be working together in the future. Thanks again Andrea!
Harrison Wong was great. He did my booking for my trip in a timely matter. I will use Harrison again for my next trip.
Had the pleasure of working with Christopher Taylor. Chris was phenomenal! He was very patient with me as I had trouble deciding on flight time and airline of choice. He even went out of his way to compare resorts for me. Chris was amazing and had great customer service throughout the whole process. Thank you so much for your help Chris!!
I was very easy to booked my vacation through Odenza Vacation. The specialist Andrea Ramirez was very helpful, patience, courteous and professional. She helped me out on how to research in the website and find the best deal for resorts/hotels for my near vacation. Definitely I recommend Odenza for your next vacation and to work with Andrea R.
Amazing customer service from Robert Bahia and Odenza Vacations. Very friendly, professional, courteous, and extremely knowledgeable. Thank you for everything in making our booking so easy and stress free.
Grace Baarde has made our experience with booking our honeymoon wonderful. She has extraordinary people skills and knowledge. She is so kind, sweet and funny. I looked forward to working with her in the future.
Special thanks to Robert Bahia! Even though our package was at the near end, he still managed to assist and find the best deal for my Las Vegas trip. His quick replies saved lots of time and was really understanding of what I needed to make the trip happen. I just came back from my amazing vacation. Once again, THANK YOU!!!
Great experience with Wendy Ortiz. She was very helpful with all questions and we had a smooth transaction.
I booked a flight today with Laura Getz. She had all arrangements made after quoting me an amazing price, all information that I required emailed to me and booked in a very short period of time. This is my first time working with Laura. I would highly recommend her to anyone looking for a very professional travel agent.
Andrea was a pleasure to work with. She was very helpful and accommodating.
I was helped by Shawn Turgeon she was amazing and very punctual with getting back to me. I made a lot of changes to my trip but she was right there to assist me. Great prices and benefits from using this company.
Jennifer Maynard was very helpful in setting up our flight. She told me it was easier to reach her by email which was convenient. Jennifer would call once she received my emails so I did not have to spend additional time calling. Looking forward to our trip. Thank you Jennifer
Robert Bahia - Travel Agent Extraordinaire! This was our first experience booking with Odenza and Robert Bahia made the experience such a pleasure. He was patient, extremely customer service oriented and worked with our schedules and interests to ultimately book a perfect getaway. Thank you Odenza and than you immensely, Robert Bahia!
Christopher Taylor went out of his way to ensure a good experience for us on our first post-covid getaway. we'll be sure to use him again!
Krista Warren Rocks! Thank you for greaaat customer service! ????????
Booking thru here was quick and easy and the travel agent (Andrea Ramirez) was very efficient and responded quickly to my needs, also very sweet. Thank you again :)
Christopher Taylor was really responsive and helpful. Even worked over the weekend to get our booking finished.
This process was simple and easy. Christopher Taylor responded very quick and helped make this process a breeze. Would recommend using him for your vacation needs:)
We had a great experience booking our vacation with Robert Bahia. He was very knowledgeable and very cordial. He was very quick to respond whenever we had a question or completed each part of the process. I will definitely recommend him and Odenza Vacations to family and friends.
Great services, wasn't disappointed. Wendy made our booking experience very easy. She took the time to give us options that met our needs. We can't wait to enjoy our Honeymoon!
@Grace Boorde I have been booking my travel tickets through Grace past few years and it’s always been a great experience ???? Very accommodating and prompt response ????
I booked a vacation through Odenza, Chris Taylor helped me out and he was fantastic! Chris was very helpful with finding everything that my family wanted in our accommodations. He was very quick at responding to any of my questions. I highly recommend using Chis Taylor for booking your next trip.
My wife and I just recently book our vacation with Jennifer Maynard of Odenza and she was great. I just told her what we wanted and she put it all together for us. She made everything so easy and stress free for us.
Wendy Ortiz!!!! Awesome job on getting our cruise booked!! Thank you for helping us plan our first cruise. You were quick to help with the process.
We planned an Alaskan cruise for Sep 2020. We booked our flight through Odenza. Andrea Ramirez was our booking agent. She was wonderful. She answered all of our questions promptly. She was patient with all of our request. Unfortunately we had to cancel our plans. She was not available at the time due to the pandemic. We proceeded to fill out our insurance claims ourselves. A few days before our flight, Andrea contacted us to ensure everything regarding our cancellation was done. Andrea went well above and beyond to ensure things were done correctly. Thank you Andrea. I would definitely recommend her for all of your travel needs. Once the pandemic is over and safe to travel she’ll be the person to call. She is a blessing. Kudos Ordenza for having such a great agent!
Great customer service. Very easy process. Krista Warren was a pleasure to work with!! If you are looking to book a vacation without all The typical hassle and headaches, I highly recommend you contact her!
Just booked an amazing trip thru Odenza with our awesome travel specialist Christopher Taylor!!! He was so helpful and explained everything so well! Can’t wait to get away on our honeymoon and live our best life!!! Thanks Chris!!! You’re awesome!
I would like to send out a huge shout out to Jozi Little-Reader for helping book my vacation! It was my first time using a travel agent and she was awesome!! She took the time to full explain all my options and help me decide what option was best for me. I will definitely book again. I will definitely recommend Odenza & Jozi to everyone I know! Thank you again for this wonderful experience.
Grace Baarde made booking my vacation super fast and easy! She was able to answer all my questions on the spot and was very helpful! Thank you Grace!
Grace is awesome. She was very helpful throughout the process. It sucks that they don't have much inventory in the "free" vacations section but we were still able to find something nice.
We booked a cruise for our honeymoon with Wendy. She was very kind and helpful through the whole process. I would definitely recommend booking with Wendy. She answered all of our questions and was very accommodating to all of our needs. I can't wait for our cruise! Thank you for all your help Wendy!
Kim H. was so easy to work with and got us a great deal on our vacation! She made sure our hotel had all the amenities we were looking for! She was very professional and responded quickly to my emails! I will definitely be booking another vacation with Kim soon!!
I don't usually write reviews, but I felt compelled during this pandemic because the customer service went above and beyond what I would have expected. Christopher Taylor has always booked vacations, responded within hours of any emails or requests, and showed kind and courteous service. But when we had to make cancellations and changes twice due to COVID, we were able to do so seamlessly and without any fees or waivers. In fact, we even missed a deadline once, and where I thought we may have lost our vacation opportunity, he still accommodated us. Whereas I feel most business only care about the bottomline and profits, Christopher demonstrated that he cares about people and his relationship with them as the basis for a successful business. He put in a lot more time with us then would be profitable, but in this way, he has secured my future business. Thank you, Chris
Mickael Raymond At Odenza was an absolute pleasure to deal with while planning our family vacation. Mickael and the others at CustomerService were very accommodating and made the booking experience very simple and smooth. Thanks!
Ms. Kim provided a fast and friendly service to me. She always responded very quickly if I have any question. Thank you, Ms. Kim. You're awesome!
If you are looking for a help with your vacation, look for Robert Bahia from Odenza Vacation. Got my wife and I, the best vacation package to Vegas, response be so quick it was no different than talking to someone in person. I couldn't have done this without Robert and i would definitely have Robert for future trips.
I booked a vacation of the lifetime, checked off a bucket list item. Christopher Taylor was a pleasure to work with, knowledgeable, very helpful, full of suggestions but not pushy and very responsive. I would highly recommend him.
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐I recommend Laure Desnai to be your agent. She tried her best to give me options and gave me a good deal for my trip. I am looking forward to book my second vacation with Laure at Odenza. ????
Kim Hoang from Odenza provided great, easy, and fast customer service when booking my vacation arrangements. She was very polite and accommodating. Definently a returning customer!
Kim Hoang has been so great to me and my fiance with our coordination to go to Florida. She is so helpful and goes above and beyond to ensure that we are comfortable with our decision and makes sure we have not missed anything to be well prepared. I recommend Kim if you need help with traveling. Worth every penny.
It was such a pleasure working with Christopher Taylor in booking my Mexico vacation. The process was very easy and he gave me several options I could choose from that I wouldn't have known were available. The best part was his responsiveness. He responded promptly to all of my requests.. That's what sold me. I will definitely work with Christopher at Odenza again in the future.
Effortless planning of our upcoming trip to Cancun with our travel agent Christopher Taylor! He was so responsive and didn’t mind our million questions during our booking. Can’t wait to get to the resort!
Each time I spoke w/Andrea Ramirez, she was attentive, courteous n professional.
Our rep was Carole Mondragon. She was fantastic, very helpful and provided us with a great package at a great price.
May will be my second time traveling with Odenza Vacations ! Krista was very accurate , knowledgeable & followed up to answer all questions & concerns. I would refer her to anyone needing an awesome travel agent!! Looking forward to booking many more trips with her.
Excellent customer service from Jennifer. I would definitely recommend her and will use her again for my other trips!
My wife, daughter and I had an awesome experience with Odenza. Credits to Grace Baarde who helped us in changing our hotel which is really a great deal. Excellent service and Grace is very knowledgeable in her job. Keep up the good work ????
Mr Sabhar Thakkar was most helpful in getting me set up and assisting in examining all flights and advising on the best price point. He was a good listener and I appreciated his directness in ensuring follow up. Thank you.
I redeemed a 7 night vacation certificate through this company. My agent was Andrea Ramirez. She provided personal service. Very responsive and was very easy to redeem the certificate. No hidden fees. She was extremely helpful and I will use Odenza again.
Gabor was extremely helpful answering any questions I had as well as getting me multiple quotes to best fit my needs. I’ve been very satisfied thus far and hope the vacation goes just as well.
Jennifer. M answered all of my questions and was very helpful and patient. I look forward working with her again.!!
Gábor Szijj worked wonders in helping me find the best options for my trip. He communicated regularly and helped to ensure that I would not be disappointed in the amenities that we chose. Great service and very pleasant! I would highly recommend. :)
The level of incompetence shown by the travel agent Mickael Raymond was astonishing. He showed no sense of urgency resulting in me having to call the general customer service line to check on my booking request. I then had to call him myself after the customer service rep said that he should have been in contact with me already. Once he finally sent me pricing, my “free trip” showed no savings versus vacations that I could have booked myself. He showed no sense of urgency and even had the audacity to say that if I could find a better price that he would beat it – proving that he had no intentions of offering me a good deal or going the “extra mile” to assist me in booking my trip. Terrible experience and absolute rip off with completely false advertising of getting a “free trip” with the purchase of my vehicle.
Super smooth booking experience with Robert Bahia. We received a trip from purchasing a vehicle and he has made it super simple and easy. Would totally book with Robert and Odenza Vacations again.
Friendly staff that made the whole process streamlined and smooth. Rob B. helped me out and was able to get us some awesome additions to our trip. Thanks for your help! We're looking forward to the trip.
I booked a vacation through Odenza with Kim Hoang. Kim was very helpful in helping us get everything selected and meeting our budget for planning the trip. Kim made us feel like we where in good hands and made the vacation planning process nearly effortless. Kim was very attentive to our needs and always got back to me in a timely manner. Kim went above and beyond by having us hold off on buying plane tickets right away to save us money which shows she truly cares about her customers and their trip. Thanks Kim!
Carole Mondragon was my agent and was very helpful
My agent, Christopher Taylor, was amazing! Very helpful & I am very excited to travel later this year!
Booked a hotel stay and Jennifer Maynard assisted me. She was patient and handled my reservation in a professional timely manner.
This was a quick mother/daughter getaway (our first one ever) and we had such a great time in Vegas! Did a little gambling (won!) Saw a Show (Terry Fator, he was great!) The hotel was fantastic, meals were amazing! We had the best time, thank you for arranging it! Matt was the agent who helped us out, and he was wonderful - answered all our questions quickly and worked to get us the best deal possible.
I used Odenza and Sabhar Thakkar was my travel agent who assisted me with all my travel needs for this trip. i would definitely use Odenza again.
Krista Warren from Odenza Vacations was a great help in planning our trip to Las Vegas in May 2019! She promptly gave us various options as requested and was able to find us a great deal both on flights and hotel. Overall this was an excellent experience and I would certainly suggest booking your trip with Krista!
I had a great experience with Kim Hoang , she took care of everything and was really nice . Our trip was booked within 2 hours .Thanx again Kim .
While booking through Odenza, we had Christopher Taylor as our travel agent. My friend and I were planning a Vegas trip and were very indecisive on when and what hotel we wanted. No matter how many times we had changed our minds on details Chris always had the best packages for us to pick from. He is friendly and always had quick responses. I would book through Odenza again and would hope to have the same great service that Chris gave us.
Booked a Vacation through Odenza recently, and had the pleasure of speaking with Grace. She was friendly, polite, and made the whole process very simple and easy! Would definitely recommend talking to Grace to book your next getaway!
Kim H was excellent. I originally had called to cash in my points on a closed-out MasterCard and accidentally got transferred to the travel department. Ended up on the phone with Kim discussing options for travel dollars and booked a getaway. Kim is courteous, appropriate follow-up e-mails to check on a couple of details and offer a better flight time. Would definitely call again.
Done quickly and efficiently. Pleasant representative.
Jennifer was extremely helpful. Highly recommended!
Robert was very helpful booking our work travel. He followed up and was always quick to reply. Thank you!
Booked a Las Vegas trip with Krista Warren. She was excellent with answering my email quickly and getting me what I wanted with the best price. No question I would book with her again.
Excellent service from Sabhar Thakkar, very professional and quick!
5-star experience: We contacted ODENZA over the phone from Montreal QC to book a cruise for 6 people and two cabins, and our experience was very positive. The agent Ms. Wendy Ortiz did an amazing job, treated us with great professionalism and answered all our questions, replied emails and returned our calls very fast. She was very patient and kind, did several modifications to our cruise booking upon our requests and did so without hesitating and to our entire satisfaction (even beyond expectations as we got nice upgrades). My wife is a former travel agent and was pretty impressed. I would recommend her (and Odenza) to my friends/family. We didn't know about Odenza before and we were using certificates, and it went very well. Gardie family - Montreal, Canada
I received a promotional certificate for a cruise through Odenza when I bought a new car last year. The cruise itself and the flight to the destination port were fully covered, however there were some taxes and fees that we had to pay, but it was all laid out upfront in the offer and overall it was a lot less than just outright booking and paying for a cruise for two people. The original offer was for a double occupancy entry level cabin, but we chose to pay a little extra for some upgrades. Our trip coordinator was Christopher Taylor. He did a wonderful job of helping us to get a booking for the dates and destinations that we wanted and was quick to respond with the answers to any questions that we had. I feel that Christopher helped us get a great deal on a cruise through Odenza and we are now super excited and looking forward to our upcoming vacation!
Andrea Ramirez helped me with the reservation. Thanks Andrea.
Thank you Jozi for being so accommodating to my zillion questions about me and my fiancé’s dream honeymoon! You really helped get us the best deal. I would use Odenza again definitely!
Carole Mondragon Helped me out so much in booking my vacation. She was very helpful and informative. Thank you so much !
I just booked a weeks vacation with Odenza for a US domestic trip to Las Vegas with representative Christopher Taylor and it went flawlessly! Christopher was a tremendous help from making me aware of items I overlooked, creating a personalized itinerary trip profile I can add my own criteria, and offering to handle any additional travel needs I may want. Christopher gets two thumbs up from me! Great service, clear communication, concise/accuracy/accountability and professional!! Thanks Christopher for taking such good care of us! John & Christina
Chris Taylor was quick and efficient. He made the process so easy. Thank you!!
Christopher Taylor was a great travel agent to work with. Very knowledgeable and answered questions in a very timely manner. Just all around pleasant to work with on planning our vacation
Nothing to complain about. Dealing with Kim Hoang was a pleasure. We"ll be doing business with you again. Thanks for the great service.
I just booked my flights to Cabo with Kim Hoang she was amazing to deal with and very prompt and professional. Thank you.
This is my third time booking a trip with Christopher Taylor at Odenza and I have to say that everything was seamless, again. Every time I book with him he is fast, efficient, helpful when it comes to answering questions or solving problems, and always there when I'm am booking, or throughout my trip. Greatly appreciate his service!
Jozi Little-Reader was very helpful and explained everything very well. I highly recommend her when booking with Odenza Vacations. Looking forward to our honeymoon.
Chris Taylor was awesome in lining up my anniversary get away, couldn't have done it without him
Andrea Ramirez was so helpful and patient helping us book our trip to Las Vegas!
Chris Taylor is the reason I recommend Odenza. He is awesome, super helpful and knowledgeable. I highly suggest asking for him by name :-)
Robert from Odenza has been truly wonderful to work with! We have a large group for our wedding and he has worked tirelessly to make sure the booking process was seamless... thank you Robert and Odenza!!!!
Robert Bahia was awesome! I just booked my first Mexican trip with Robert and not only was he great but also gave me a great deal. 7 nights at a top Hotel in Guadalajara for under $400. We are going to have a blast. I was also able to find tickets in the $400 range. I travel a lot and have had deals this good but they all would require a timeshare presentation to get that price. Well with Robert we don't have to do one! I am a satisfied customer.
Jen Sarjeant is an absolute legend! Knowledgeable, and goes up and beyond her job. I was in a big bind and she helped me in a big way without spending a tonne of money. Any future travel I will be contacting her, and I would recommend her to anyone with any travel needs.
Sabhar Thakkar was very helpful, friendly, and professional. Ask for him to help book your next vacation.
This was my first time booking a trip with Odenza and Jennifer Maynard made it a wonderful experience. She is very professional, polite, experienced and she provided me with so much information which made it even easier to plan our trip. I highly recommend Odenza and working with Jennifer Maynard as a travel agent. Very nice experience.
Booked a vacation package with Odenza with a gift voucher we received. It was nice to be assigned a personal agent so could always go back to the same contact. She was very helpful at finding us the vacation destination that were looking for and gave lots of options as requested. Would be a pleasure to deal with them again!
It was a pleasure to get to work with Jen Sarjeant for a girls trip to Mexico that I booked fairly last minute. Although we did have to play a little phone tag (my fault, not hers), she was quick to respond and timely in responses and moving our reservation forward. She was helpful in getting us a GREAT deal and gave us tons of information to help make our choice easy. Highly recommend working with her!! Thanks Jen!!!
Grace Baarde made booking our family getaways a breeze. We will use Odenza again and again! Thanks Grace!
Kim Hoang was a pleasant person to book my first vacation with and I am look forward to work with in the future on all my travel arrangements. Thank you Mrs. Hoang you rock!!!
Jennifer Maynard did an amazing job booking a rental for my husband and I for a business trip. She was informative and helpful though out the whole process. Thank you for your help.
I book my company travel with Odenza Vacations. My Contact, Robert Bahia helped me. He is excellent. I love his service. He is always ready to answer my questions/ inquiries.
Robert Bahia was very helpful in making my first tip to Vegas as smooth as possible. He is very informative and was a pleasure to work with. Will definitely go through him for future travel plans.
Friendly and efficient service from Robert Bahia. Booked 2 trips after discussing various options. Highly recommend.
Jozi Little- Reader was super helpful in booking my trip for me and super informative.
I recently had my Odenza vacation booked with Robert Bahia. Robert was extremely helpful in providing information and numerous travel options. He responded to my queries in a timely manner and provided good solutions. Overall, a very good experience.
Robert Bahia from Odenza vacations, was great to work with. So helpful and friendly, very prompt replays answering all over questions. Would highly recommend him.
We can’t wait for wait for our vacation!! Grace Baarde was great getting everything booked for us. We highly recommend her for booking:)
Kim Hoang was great to work with. We got everything and more from her. It was a very pleasant experience.
Christopher Taylor was extremely patient, professional and helpful throughout our entire process. He spent over two hours with me on the phone ensuring that we got the best deal and for the best price. I would highly recommend booking with the help of Chris. He definitely made the experience pleasant. We are excited for our future trip.
Our experience with Odenza was gracious and rewarding!
This is the first time we used Odenza Vacations and we will definitely use them again! Nicolas Wiet is the best travel agent anyone could ask for ,very professional, knowledgeable, friendly and helpful, Please continue doing great job as you do now.
I've dealt with Odenza a few times and they've always been great! Recently I booked a trip with Robert Bahia and he was quick to return my calls and get some quotes together. Thank Robert!
I had the pleasure of booking with Jen S for a Vegas wedding and she was able to find me and my husband a better deal than anything else. She was professional quick and most importantly saved us money! It was very easy to book everything at once in future I would definatly book directly with her as she was amazing.
Andrea Ramirez was our booking agent and did a fantastic job. Very patient, polite, and enthusiastic...I hope to deal with her for all our travel needs.
Jennifer Sarjeant made booking our trip for our friends’ wedding in Mexico simple and hassle-free. She was quick to respond to emails, friendly, and very easy to deal with. We would absolutely book with her again.
Great to deal with Jen Sarjeant is excellent and made everything nice and easy for our trip to Vegas.
It was easy to book our trip with Kim Hoang. She was knowledgeable and answered all the questions we had as a first time customer. We look forward to our trip and will book with Odenza again.
Big thank you to Christopher Taylor for getting my cruise booked! My husband and I are looking forward to my birthday cruise!!!! I’ll definitely use Christopher in the future to help with vacation planning.
Andrea Ramirez helped my family and i book a last minute Disney trip & she made it all so easy! Extremely nice & very responsive. Highly recommend her for any of your travel needs!!!!
I just recently booked a cruise with my wife through Odenza. Our travel agent Jennifer Maynard made the experience easy and painless. She quickly and diligently booked the exact cruise that we wanted on the dates that worked for us and the communications were quick, clear and concise. Thank you Jennifer, we will definitely book with you again!
Robert Bahia, was amazing. So fast to get back to me, got me an amazing deal and was polite and pleasant to speak with. Thank you for your help and I will be using you in the future for many more trips to come. Highly recommend asking for him!!
I booked my flights to PV through Odenza Vacations. Kim Hoang was our representative and she was very professional and patient as we had to coordinate the trip with a third party. I would recommend contacting her for your travel needs!
Grace Baarde is the BEST travel agent in the world! For the last 2 years she's been nothing short of excellent. She is always very responsive, helpful, informative, understanding, and professional. Thanks Grace! It's been great navigating through 2020 with you, and looking forward to booking more vacations with you!
Booking was very easy and fast no issues just the way I like it Thanks
Worked with Krista Warren from Odenza vacations and she took the work out of my hands. Very professional and efficient service. Thanks Krista.
My first time working with Laura Getz for travel Arrangements and everything went smooth as silk. Within a few hours we had travel Arrangements, document generation, and questions answered, I would highly recommend Laura's involvement in your next travel activity.
Christopher Taylor has been our go to for bookings! I'd highly recommend him for the search for your next vacation
Kim H. was awesome she is the best hands down!! Will book again ❤️
I had the pleasure of working with Christopher Taylor. He was extremely helpful and was able to sort out my vacation ideas/plans in very short order. Thank you!
My travel agent Laura Getz was so helpful! It was a great experience. She was fast and accurate booking our vacay. She even gave me a direct line to contact her at. Great experience!!
Grace helped me book a big complicated group reservation but was super helpful. She was patient with me with all my hurdles and her communication was always very prompt, easy, and professional. Would highly recommend anyone to book with her !
I just finished booking a trip to Las Vegas through Odenza. Robert Bahia was my travel agent. He did a great job for me. Accomplished everything I asked him to do without delay. I got the trip through a car dealership by purchasing a vehicle. I didn't expect much for free, and as it turned out it wasn't free, however all my dealing with Robert was very efficiently done. Thanks Robert for your assistance.
Shaw was amazing! Helped me get a great deal on my trip! Will definitely book through her again!
Laure Desinai was amazing! She was so proactive and reached out prior to her weekend to make sure we were taken care of. She went above and beyond and moved quickly to help us. So grateful for her
Andrea Ramirez has provided excellent customer service. She was very helpful, fast response, excellent customer service.
Sabhar Thakker was attentive, helpful, and efficient in deciding on and scheduling cruise plans. I appreciate his help.
We had a few bumps in the road but Jennifer Maynard was amazing along the way in making sure that our vacation we were booking for May was exactly what we wanted and needed. She is amazing and I appreciate everything she did to help us.
Wendy Ortiz was very helpful with all details and accurate answers during the booking of our cruise !
Laure Desinai helped us to plan a great little Vegas get away. She was so nice to deal with, friendly, helpful, super quick to get information for us. I was very pleased with the service we received and would absolutely call her again if we want to plan a trip!!
Travel consultant Jennifer Maynard has been a true pleasure to work with in making our travel arrangements. She is a very friendly attentive professional who answered all our questions and concerns without confusion or delay and lined us up with travel plans we're very excited to start! THANK YOU!!!
Jennifer Maynard made my experiance booking with Odenza quick and easy! She was always in great spirits and super sweet. I will highly recommend her in the future.
Got a vacation to Las Vegas when we purchased our car..paid the 300 Canadian to start the process (fees and taxes) thinking it would be a great long weekend. Six days after booking we have heard absolutely zero, so pretty disappointed with Odenza and won't be booking future holidays with them. Here's hoping we can get our money back and they aren't a scam!!
Kim Hoang was very helpful and my vacation wS booked quickly and efficiently! I really appreciate that! Thank you!!!
they were great to work with. def recommend.
Christopher Taylor was very helpful and helped us secure the place we were hoping to find.
Great experience to have worked with Jen for a recent vacation and a few before Covid, she works hard to make sure every detail is handled. In fact she is at it again to maximize a spring get away for 3 couples. She sure makes it easy......thanks Jen.
Wendy Ortiz is amazing and and over the top in helping her clients! She took the time to explain everything completely and answered all of our questions promptly. Very pleasant, professional and efficient.
My partner and I received a free trip to Orlando FL, or Las Vegas NV and never have I been so infuriated and disapointed by the customer service and travel agent "services" if you can even classify it as that. First of all, you have to pay a $500 USD deposit before even speaking to a travel agent when redeeming the certificate number, and once you've paid the deposit, the travel agency states you must wait up to 10 business days to speak to a travel agent to book the trip. What type of company takes a deposit without providing a service or directing your inquiry? After calling multiple times after the previous week, the customer service agents kept telling me to call back after the 10th business. Once the 10th business day came around, the travel agent, Jozi, spent a total of 3 minutes speaking to me about the trip and stated that she would send my partner and I a quote by the end of the day. Well the end of the day came around and no quote. This company is completely fraudulent and lacks simple customer service, save your time and your money and don't redeem or book with them. Even if the trip was complimentary, the hassle and lack of professionalism from the customer service and travel agents made us book with another company.
Andrea Ramirez was very helpful and gave me all the options and helpful tips I needed to book my trip!
We received a promotional package. We were able to easily make the package work for the time we had available. Jennifer was great! We travel frequently and I'm very happy to have made her acquaintance. I look forward to booking our next vacation with her.
I had the pleasure to work with Christopher Taylor to help plan my much needed vacation. He was very knowledgeable and helpful in finding the best vacation package but at a reasonable price. The communication was fast and easy to get ahold of. I would definitely recommend Christopher and will be coming back for future trips.
We received a gift certificate for a stay in Mayan Palace in Playa del Carmen, Hannah Beads was in charge of arranging the stay with great service and professionalism. Thank you!
THIS WAS ONE OF THE BEST TRAVEL AGENCY EXPERIENCES EVER!!! JENNIFER WAS VERY KIND! PROFESSIONAL AND ANSWERED ALL OF MY QUESTIONS. I WILL DEFINITELY BOOK ALL FUTURE VACATIONS WITH ODENZA VACATIONS
Christopher Taylor was an absolute pleasure to work with through Odenza to book our beautiful honeymoon to Curaçao. Chris was extremely accommodating, thorough with his information, and quick to get back to us regarding all of the questions we had. Christopher was a pleasure to talk to as he was extremely personable, kind, and even took the time to get to know us through the booking process. Getting in touch with Chris was smooth from the very beginning and he went above and beyond to make sure he got all of our questions answered accurately and timely. We will be using Christopher for all our future trips that we book through Odenza as we enjoyed working with him so much. We can’t thank Chris enough for getting us excited about our upcoming honeymoon and getting us the best accommodations possible. We even got to upgrade to the honeymoon suite! We appreciate Chris for getting everything situated for us in such an organized and swift manner. Thanks so much Chris for making this process one that was extremely smooth and enjoyable for us both. All the best- Kristen and Brian Conners
Lucy was very helpful, kind, and courteous. She made the booking process very easy.
Since booking our honeymoon vacation with Jen Sarjeant we go to her for all our trips! Most recent is March 2020. She is an amazing agent, friendly and always ready to answer all my questions. She makes everything so easy. I recommend everyone to contact Jen! I trust her completely with my vacations.
Thank you to Odenza and Jozi Little Reader for the vacation to Nuevo Vallarta, Mexico. Accommodation, service and entertainment were excellent at The Grand Mayan. Jozi was excellent customer service and listened to us about what we were looking for in a vacation.
I just finished booking our family vacation to Disney and a Cruise with Odenza, with Laure Desinai and it was fantastic! She was quick, she looked for exactly what we needed. Very good customer service, she answered all my and was very patient! I will most likely book our upcoming vacation with her :)
After our old agent dropped the ball . Our new assigned agent, Jennifer Maynard was the best we could get! She took great care of us and followed up with me to make sure we got our travel needs in order on time. I am very grateful for her and the next time I think about booking a vacation I won't think twice about using her. I highly, highly reccomend her!
Christopher Taylor was great to work with. Would recommend him to anyone.
Andrea Ramirez did a wonderful job booking my vacation for next year 2022. It was easy and pretty much simple to understand all the details given. She was professional and was willing to find places that would accommodate my preference. I look forward to booking with odenza again
Always and excellent experience when booking a trip through Sabhar. He is thorough and very helpful in every way.
Just booked a holiday for my family. I was very happy to have such a thoughtful and experienced travel agent Grace Baard. I have done a lot of travels in my time but Grace made this very easy for me ..we will book again with Grace I'm sure of it.
Christopher Taylor was an amazing help. He made my transaction as quick and simple as possible.
Andrea Ramirez was great she made this booking easy and enjoyable can't wait to book with her again Thanks Andrea Ramirez
Odenza Vacations was a very easy to use agency for my traveling needs. Jennifer Sarjeant was great from the moment we spoke on the phone to finishing the booking without a hiccup. I would definitely go to her and them again.
Vincent Clavette was great! Helped me book my vacation! Super quick, friendly, and a great experience!
I was helped by Wendy Ortiz she was amazing and very punctual with getting back to me. I asked a lot of questions about my trip but she was right there to assist me. I would definitely come back because of the great service.
Sabhar Thakkar was very helpful & professional. He even helped me confirm my reservation on his day off! Wow. My experience was great. We are very excited & can’t wait for our vacation. Thank you so much, Sabhar. ????
Andrea Ramirez was so patient and kind through out my booking process. I highly recommend using her to book your next vacation!
We got our Vegas trip through Toyota's red tag event and are very excited we finally booked. We kept expectations reasonable it being a promotion and us never being to Vegas before. However Jozi Little-Reader, the trip advisor assigned to us by Odenza, made everything very simple and gave lots of options for us to weigh out our budget vs comfort expectations. We're now even more excited for this trip and can't wait. Thank you very much Jozi!
I had a great experience working with Robert Bahia to plan my trip! He was extremely quick to respond to my questions, and provided me with great recommendations - not to mention he was very patient with all my questions.
Had a quick and easy booking experience with Mickael Raymond from Odenza! He was such a delight to work with and gave us so many options and the booking process was so smooth! We are so excited for our vacation this year!! Thank you Mickael !!!! :)
Christopher Taylor had fast and polite customer service. It was a please to have his help.
Mina Gerges was so helpful and patiently provided information based on when and where I wanted to go with my daughter. We are both looking forward to a fabulous vacation in Las Vegas between Christmas and New Year's. Thanks again for helping us plan a dream vacation.
I book my travel through Odenza and find them efficient and easy to deal with. I have to make special mention of my Agent Kim Hoang who always manages to get travel booked at great prices and with the right flights!
Andrea was great. Very easy!
Amazing service and staff! Wendy was my agent and she couldn't have planned my trip anymore perfect. She was extremely professional and kind. Found me everything I was looking for and got my trip booked all in a day. Will definitely be booking all my future trips with her.
I contacted Odenza Vacations and utilized my Alberta Treasury Bank Reward Points for a February 2022 trip to Savannah Georgia and then on to St. Lucia. Kim was remarkable in assisting us in our travel options and became a valuable partner in our decision making process for our vacation. Thank you so much Kim. My fiance and I are very grateful for your patience and willingness to provide us with perfect customer service.
Booking my vacation with Odenza Vacation was a breeze because of Jennifer Maynard. She was very informative and helped me in the process of securing my vacation. Thanks so much and I will be reffering others!
This place is a scam. Their "discount" isn't any better than looking up a vacation on expedia. They got my name wrong 3 times in a row when dealing with me. The service representative didn't read anything I wrote. I got my money back (in cheque form no less, I guess electronic is too complicated for them) and found a much cheaper and better vacation on westjet vacations.
Robert was an excellent help in booking my upcoming travel. He was both professional and personable. I appreciated his efficiency in assisting me to get the best flight deals. I would highly recommend him and look forward to booking with Odeza Vacations in the future.
Cannot recommend Odenza enough. After calling and emailing multiple different agencies in an attempt to locate a travel agent to help us put our destination wedding together, we were blessed to find Jen Sarjeant at Odenza. She was super quick to reply and worked diligently to arrange details I didn't even need. She was attentive without being pushy, gave me everything I asked for and then some, and helped set everything in motion early so that I could sit back and relax. Being a die hard "do-it-yourselfer" when it comes to travel and getting the best deals I wasn't initially sure I even wanted to use a travel agent, but I am so glad that I did. The process has been completely seamless so far and I am absolutely ecstatic to know that I have Jen in my back corner for all the arrangements. If you are going anywhere, or doing anything, send her a message. She is seriously fantastic!
Excellent Service This was my first time booking with Odenza. Grace Baarde made my booking experience fast and easy. I will definitely book with her on my next trip. I was very impressed with her and will recommend her to anyone I know that is looking to travel.
Ana Vazquez was our travel agent, and she was wonderful! She was always available when we had questions, and was extremely patient with us. We had to change our travel dates after everything had already been booked and set, due to a medical issue, and Ana was willing and able to help us! I highly recommend Odenza Vacations, and Ana Vazquez!
Natasha at Odenza has been super helpful in the past couple years of traveling! When booking our flights to and from Europe, she gave my husband and I some great options. When something didn't look right she was quick to address it and offer an alternative. In this day and age of quick online vacation booking, it has been so great to have an actual human help us make sure we get the best deal!
Great experience booking our vacation. Sabhar Thakkar Was great to work with and helped to make it a good booking experience!
The customer service I received from Jennifer Maynard was excellent, I was able to book the vacation I needed and the information was clearly presented to me, I truly recommend this company.
I've booked with Odenza my personal and family vacations, Jennifer Sarjeant had been amazing every single time. My family and I lost our connection to Colombia in Mexico, our flight leaving Vancouver was late and Aeromexico wanted us to pay for 4 new tickets. I contacted Jen, and she quickly found us a new flight at no extra cost! We only had to wait a few hours to be back on track! She's also helped me book a flight for my 10yr old nephew flying on his own from Europe to Vancouver and I know if there are any issues with his flight, she will take care of it. She is an amazing travel agent and I plan to book all my future trips with her.
The agent that helped me with arranging my cruise was Jolene Gilmore. She gave me a number of options and responded to emails and phone calls in a timely manner. She gave recommendations for our time away and provided very good pricing. The trip was booked via communication via emails and followed up with phone calls. Would recommend Jolene to anyone wanting to book a cruise or holiday.
Carole Mondragon Is the best travel consultant I came in contact with A1 service and very responsive great job Carole
We just completed a booking with Odenza Vacations working exclusively with Laure Desinai. She was extremely professional and accommodating making the process to book very seamless! Would 100% recommend working with her for book your next trip!
I recently booked my honeymoon and booked with Krista Warren and had a wonderful experience. Krista Warren was very friendly, knowledgable, and helpful in finding a good place to book our honeymoon for a good price. Krista was able to answer all of my questions and help us find everything we need.
While planning our trip, we were impressed how professionally and efficiently she took care of our travel plans. Wendy answered all our questions very quickly, and will be our first contact when we book our next trip. Thanks again Wendy
We booked our vacation with Jennifer Sarjeant she was excellent to work with always quick to respond to any questions we had. She found us a beautiful house on the beach in the Hotel zone in Cancun it was the perfect location for us. A big Thanks to Jennifer for all the help.
Jennifer Maynard was an excellent adviser. She was kind and knowledgeable. She responded to me and processed my reservation in a timely manner. Thanks Jennifer!!
Very fast, nice and informative. redeeming my points with the ATB mastercard wasn't painful at all. Thanks Rob.
Jennifer was very courteous, patient and professional. If the resort provides half the customer service that Jennifer provided we will be in for a great vacation.
andrea was great. Thank you. We are looking forward to our trip in a month. Great service. .
Booked our first Odenza vacation with Krista Warren. Overall it was a great experience. Krista was helpful with the many questions we had and gave us all the pros and cons of the sites we were looking for. She took care of all the details for us and our friends who are travelling with us. Even with her being in the West Coast and us from the East Coast her response time was quick. We are very much looking forward to our upcoming trip to Mexico and hope it goes as smoothly as the booking.
Krista Warren was very helpful and very good at responding and making changes to accommodate our vacation!!!
Jennifer Maynard was my travel agent that helped me book a nice suite in Las Vegas (venitian) even though I waited tell last minute to get all of my registration paperwork done. Thanks for working with me and my limited time schedule. And answer several calls emails and questions.
I thought this would be a difficult process but not with Andrea Ramirez!!!!! Excellent
Great service, great experience all in all, Krista Warren was very helpful with booking my vacation and found best deal for me would definitely recommend ????
I worked with Vincent on getting our honeymoon booked. He was so helpful and answered all my questions, making sure I understood everything! Thank you so much Vincent!!
Christopher was great. Communication was more than excellent. He was on top of upgrades and other specials. Highly recommended.
Jenny Weng was wonderful to work with! She listened to what we wanted and went out of her way to find what we were looking for. She was very quick to reply to e-mails and phone calls and was always pleasant to talk to. I would definitely recommend her to help you plan your vacation or honeymoon.
I had a great experience, especially with Gabor! He was very attentive and very helpful in booking my trip! Would 100% recommend him.
Andrea Ramirez was friendly, responsive and very helpful.
I booked flights with Wendy Ortiz, and she was so friendly, quick, and efficient. Would definitely recommend booking through her!
Jennifer Maynard did a great job and helped my wife and I out when we were in an emergency. Definately recommend . Very easy to deal with and professional
Just returned from my vacation to Cabos and was thrilled with all of the recommendations provided by my agent. I'm considering Cancun for my next trip just to compare the difference.
Krista Warren is one of the BEST travel agents that I’ve ever worked with! She is knowledgeable and friendly. I was reluctant at first, but she put me at ease, and I was able to experience a great vacation because of her. I will definitely work with her and Odenza again! HIGHLY RECOMMEND ????
Christopher was easy to work with and responsive to my requests.
I was pleasantly surprised to recently work with Christopher Taylor from Odenza. Not only did he answer the phone promptly, but he made is extra-personal, had great knowledge of the online system and the resorts themselves, and his follow up was exceptional. That has not been my experience in the past with other similar companies. Christopher was a breath of fresh air. Thank you & good work!
Andrea Ramirez was friendly and extremely helpful. She outlined all aspects of the vacation stay at Masannuten which has given peace of mind with my upcoming vacation. I will definitely reach out to her again. Good service!
My boyfriend and I received a voucher for a discounted cruise due to attending a time share presentation. The voucher was contracted through Odenza Vacations. There is a 50$ refundable deposit to begin booking your trip and being assigned to a travel agent. Our assigned travel agent was Andrea Ramirez. Andrea contacted us within 24hrs after paying the 50$ deposit and explained in depth of how the voucher works and multiple ways to get in contact with her. She was very professional and kept us up to date with the best deals and dates on when to book our cruise. Andrea booked our cruise for us and was in constant contact via email and phone throughout the entire process. Thank you Andrea for all your help! we look forward to booking with you again!
We received a voucher to book a week vacation through Odenza. The website was easy to use. I was able to compare many destinations. Not everything I wanted was available when I wanted it, but there was so much variety it didn't matter. When I chose a destination and was ready to book, Chris was very quick with responding, and got me booked that day. A week before we left I called the property to confirm my booking and there was no issues. We just came back from our vacation, and while we did have a bit of an issue checking in (through no fault of Odenza, it was an issue with the property itself), we had a nice, relaxing time. Vacation voucher fulfillment companies get a bad rap, but as long as you follow the fine print you can have a nice time for free. The only thing I am still waiting for is my deposit to be refunded, but no 'business days' have passed since we returned and I have faith it will be refunded in a timely manner.
Jen has been nothing short of amazing to deal with! She will make the process of booking a vacation a breeze!!
We just booked our honeymoon to Sicily! Thank you to Darryl Cook for being so patience with our indecisiveness as well as looking up places and flights for us. He even took a later lunch to keep doing research. It was nice to know someone went above and beyond to make sure we are happy with where we are staying. Definitely recommend him.
Christopher Taylor was an amazing help in booking my trip and would recommend him to anyone looking for help with cruising, flying or even a hotel around the corner. Thanks again Chris! Read More
This was my first time using any type of traveling services, with the help of Andrea Ramirez as my travel consultant made everything a lot easier on me. She has great costumer service and quick response time. Thanks again.
Grace was very knowledgeable and easy to work with. She booked our vacation and was very efficient. Highly recommend!
Carole Mondrag …. She went above and beyond . I called to book had the wrong booking date and she went above and beyond to schedule me the date I was looking for. She made my day THANK YOU very much … for being responsive and sweet to me ????. Sylvia
To Jennifer Maynard:Thank you for all of your help in planning our vacation in Las Vegas. I really appreciate the time that you took with me to make the flight arrangements and to select the right hotel for us; one that satisfied all of our needs and will surely make this anniversary event for us a memorable one. Your knowledge of this kind of detail is truly an asset to travelers such as ourselves. Thank you for including an image of yourself in your email. It makes our communication more personal. The smile on your face is most certainly a reflection of the pleasant and courteous voice that was speaking to me on the telephone.
Wendy was soooo fantastic to deal with. We have booked two separate vacations with her and she was super helpful! Thanks Wendy!
This was the first time dealing with Odenza and must say it was a Pleasant Experience especially the travel agent assigned to us Grace Baardy she was so Helpful and Friendly and made our booking go smoothly and cant Thank her enough for all she did for us. I would definatley use her again and highley recommend her
Booking a Bahamas vacation through Chris Taylor. He was very helpful in answering all my questions and was quick to respond. He was quite knowledgeable in his recommendations and will follow up with me as we get closer to our travel dates with important information. We look forward to a vacation this summer as we begin to return to normal from dealing with the COVID restrictions.
booked a flight with Sabhar Thakkar and couldn't recommend him more. He is extremely polite, professional, responds to you in a timely manner and will ensure you get the best deal. Highly recommend
We were in a situation where we needed to urgently Book. It also was our 1st time ever booking a cruise. Wendy Ortiz was awsome. She gave us super fast service and gave us the guidance we needed. She responds quickly, it was a pleasure dealing with her. I recommend you check her out. We are looking forward to our vacation.
I had an Odenza certificate and reached out to plan my vacation. I was connected to Christopher Taylor and I couldn't be happier with my experience. In these uncertain times Christopher was reassuring, informative and creative with his suggestions about my trip. Even when I called back months later he remembered me! I just booked a fabulous trip and I cant wait!! Call Odenza Vacations and ask for Christopher Taylor. You wont be disappointed.
Odenza was great to work with. The staff made it easy to book our trip location! Kim was super helpful and made sure we had everything set up perfectly! We can’t wait to go on our trip in October!
Kim Hoang was wonderful with helping and answering all of my questions
I enjoyed working with Christopher Taylor to ensure my husband and I got the vacation we dreamed of. He offered great tips and advice and was extremely patient despite the amount of times our plans changed. Highly recommend.
I called today to set up my vacation. I spoke with Jennifer Maynard, she was extremely friendly and helpful. I will definetely be using Odenza again and will ask for her.
Mickael was extremely helpful and prompt in giving us options for our vacations... I would recommend him absolutely. The gift certificate we got from our car purchase didn't end up being as great a deal as we thought after taxes and fees, but we still ended up happy with our outcome.
My husband and I just worked with Grace Baarde at Odenza Travel for booking our trip to the Grand Palladium Costa Mujeres. She was great to deal with -very timely in responses, gave great options in terms of things to do and insurance etc, plus she booked transfers for my husband and I from airport to hotel and back. We were the only ones both times in the vehicle. Felt very safe and it was a nice way to start and end our vacation!! We had everything we needed. Was seamless. Loved it. Will definitely book again with her!
Robert Bahia was such a great help in planning our trip to Scotland and Ireland. Super patient with me and my indecisiveness lol. And he was knowledgeable in where we were going - he had just been to Dublin!! Great experience.
Lucy Lee was a great help with getting our trip booked and followed up with any questions and concerns asap.Would use her anytime pleasure to have her support. Thank You Lucy Lee
Travel consultant Jozi was most helpful when it came time for me to schedule my trip to beautiful Utah! I had a few questions about the resort and Jozi instantly offered to contact the resort for me and track down an answer to all of my questions so I would feel comfortable before booking. It truly felt as though she was as invested in my trip as I was! Awesome!
I received a 7days vacation voucher and was told I would be able to use it just about anywhere in the world. Well of course that was too good to be true. You can only travel on certain dates! Some places are mandatory all inclusive which requires an additional fee making the trip astronomical and cheaper for me to book on my own. Other selections only showed accommodations for 3-4nights and not the 7days promised on the certificate. My husband and I settled on a trip to Missouri because it seemed the only place we could find in the inventory selection that offered the most and during the time we wanted to travel without us having to spend a lot of extra money since the stay was suppose to be free. The booking process is frustrating because once you make a selection you have to call customer service and you only have 24hr M-Th to finalize your booking before you lose your selection and have to start the process all over again. Once I made my selection I called the main number as directed on the holding instructions and not the agent I was working with originally given the time sensitivity to finalize the booking. I called the main line and Chris answered. He was very professional and helpful. He answered all my questions at the moment and was able to help me finalize my booking.
We're so pleased to have our trip planned through Odenza. I still can't believe we received everything we requested, and at such a great price. Special thanks to our travel agent Robert B, for making everything come together with ease!
We booked an all inclusive holiday to Riviera Nayarit, Mexico with Odenza Vacations, and our rep was Christopher Taylor. He was very accommodating in helping us book our holiday and would recommend anyone to give him a call to help you with making your holiday reservations.
Kim Hoang made our vacation booking a breeze. She is awesome
Shawn gave me 100% complete satisfaction with helping me plan my trip, we talked on the phone several times she always answered my calls. She was a pleasure to work with very friendly, kind & professional Thank you, Shawn Turgeon Your the Best!!
I booked my vacation with a gentleman whose name was Christopher Taylor. I highly recommend booking with him. I had so many questions about my trip and fees not once was I rushed off the phone. He was quick with emailing me back and very helpful. I’ll definitely book future trips with him.
Andrea at Odenza helped plan a vacation to the Summer Bay Orlando by Exploria Resort for my wife and I and the experience couldn't have been easier. She walked me through the process and we were able to find the perfect time and place for our vacation! She was even able to help book discounted tickets for us to Disney Hollywood Studios. I would definitely use Odenza and Andrea for future trips!
Kim helped me a few years back. I recently needed to book some items and she was awesome and made the transaction so smooth. Appreciate your professionalism and knowledge Kim!
Thanks Sabhar for doing such a great job with a complicated travel itinerary to Europe. Polite, patient and most of all he called back when he said he would to update me on the status of the booking. Thanks again. Gord R.
Thank you Wendy Ortiz, for your professionalism and your awesome Customer Service, we are so excited for our cruise and can't wait to post pictures. Everything about you company helped us to plan a great cruise. Thanks again Regina And Toney Jones from Pomona California
I just finished setting up my cruise with Christopher "Chris" Taylor with Odenza. Chris was very knowledgeable and helped me out so much, as this is my first cruise and I didn't know what to expect. He walked me through everything. He told me his recommendations on what to do or not do, where to go, and how to do the correct things. I really appreciated his help and his awesome customer service.
I have recently booked a vacation through Odenza after receiving a coupon upon purchasing a new vehicle. Andrea Ramirez was my agent and she was very friendly and helpful. The entire process was very quick and painless. Andrea provided extra assistance with navigating the travel rules and Covid protocols which was something I was expecting to research on my own and much appreciated. Throughout our correspondence she maintained a upbeat and cheery attitude which made for a very pleasant experience. I would recommend Odenza vacations in the future.
We have booked a few vacations with Kim Hoang with the most recent booking completed today. Kim is always fabulous to deal with! Always very responsive, quick and answers all our questions. We love working with Kim and will continue to do so. Thank you Kim!
If you want to book an awesome trip, talk with Christopher Taylor. He was very professional with great communication skills. I had multiple email and phone exchanges with him. He went above and beyond my expectations. Exceptional!
KRISTA WARREN IS BEYOND AMAZING! She literally has helped me pick out the best vacation spots and is so easy to work with! I will always be booking my vacations through her (: THANK YOU SO MUCH Krista!
Robert Bahia was incredibly helpful and made for a very easy booking experience!
Krista Warren was amazing. She was very kind and such a hard worker. She ensured that my husband and I selected the perfect vacation! Thank you Krista!
I had a pleasure dealing with Shawn Turgeon when booking my Vegas vacation. She was very helpful and made the whole process easy. She was clear with everything she explained and made sure I understood each part before finalizing the trip. I would like to deal with Shawn again in future bookings!
Carole Mondragon was very professional and responsive in helping me book a week long family summer vacation. She returned my calls and emails timely through out the process.
Oak and Spruce in Lee, MA is awesome. We really enjoyed ourselves in a spacious, clean, and quiet 1 bedroom apartment. There is so much to see in the Berkshires and this Resort was perfect for us.
Krista Warren was my travel advisor and she was so helpful! She saved me lots of money and was very patient with my millions of questions. I was concerned by the airline that was originally picked and let her know and within no time I had different flights lined up with an airline I’ve used many times! I can’t recommend Krista enough!!!!!
As with many other people, 2020 was extremely challenging due to the pandemic and Covid hitting home with my loved one in July. We had a travel plans with Odenza to which we had to cancel, but needed to rebook by August. Obviously, this travel was last on our minds as we were tending to our health crisis and the deadline totally slipped our minds as traveling was out of the question! After calling Christopher Taylor at Odenza, he totally understood and went to bat for us to reinstate our travel certificate, its booking deadline and travel date! Because of his going above and beyond, we are able to finally take that trip and celebrate the recovery of my loved one! Thank you, Chris!
Kim made my booking experience really easy. Super helpful and made sure we got everything we wanted included
Carole is amazing!!! She has helped make this booking process so much easier and stress free!!! I will definitely be booking with her again and highly recommend her for your booking process. You won’t regret having her help you. Thank you Carole ????
Jennifer Maynard sure knows her travel stuff. She delivered exactly what we wanted. Her professional knowledge really made our vacation planning easy and we will definitely book with Odenza Vacations for future travel. Thanks Jennifer
great deals and fantastic service. Wendy was with me every step of the way. really made me feel like family!
Chris is absolutely amazing. He is very professional and will handle all your booking needs very fast ! Thank you so much fir everything Chris, can’t wait to enjoy my vacay !
Odenza agents (Kim Hoang) have always been the most helpful in making any travel bookings be it a hotel or a whole travel package. I appreciate the fact they take the time to find the best deals.
I called to book a last minute trip and left a message as their office was closed. Not 5 minutes later Chris Taylor called me back and was able to book my trip in no time at all. Thanks for the excellent service and I look forward to booking with Chris again.
I Booked a 7 day vacation with Laure Desinai and the experience was effortless. Laure will go out of her way to find you exactly what you want the first time! I highly recommend that you talk to her for your next travel or vacation requirements.
I worked with Rob Bahia. He was very responsive and helpful in answering any questions including getting back to me after hours. It was a fairly seamless process to book. I would work with him again for future trips.
Jennifer was so professional and ensured the vacation we booked was absolutely perfect. She was one of the best travel agents / customer service associates I’ve ever worked with. Couldn’t recommend her and Odenza more.
Kim Hoang was such a joy to work with! She was very helpful despite all the changes that I made within my trip itinerary. Kim always got back to me in a timely manner and she helped me find the cheapest options for me that aligned with the rest of my party's plans. I will definitely be using them again in the future!
We worked with Wendy Ortiz. She was very responsive and helped us book the perfect cruise for us. We definitely enjoyed our experience!
Misheel was fabulous in helping plan my honeymoon, and was a joy to deal with. She answered all my questions in great time and with detail. I would definitely recommend this company to everyone. Thank you for making my dream honeymoon come true.
I have to say that it was a pleasure dealing with Odenza Vacations for our much needed vacation. I simply told our travel agent, Christopher Taylor, what I was looking for and he provided me with all the information I needed to make my dream vacation a reality. Chris didn't push me to make any quick decisions but provided me with many options to choose from. I was even amazed with the price we were given versus what my friends paid. I will definitely be booking with them again!
Andrea was super helpful and really nice to work with on planning our family trip. We were not sure on a few things and she made sure to answer all our questions and made sure booking everything went super smooth. I would definitely book with her and her company again!
Called and spoke with Kim H. She was able guide me through the booking process safely and easily. Super helpful and reliable. This is the way trips should be booked!!! Thanks Kim
Recently booked a trip to Vegas with Robert. Have to say the experience was quite pleasant. Robert was extremely responsive to my questions and provided me with several options based on our initial conversation. Will definitely consider booking with Robert and Odenza Vacations again. Thanks Robert!
Andrea Ramirez was fantastic planning a future vacation. She went above what she needed to. Wonderful lady to help us.
Laura Was a pleasure to work with! looking forward to my vacation booked with her this coming November. Thanks so much
Sabhar Thakkar was awesome in setting up our vacation. He helped us pick the perfect hotel!
I just booked another vacation with Odenza, I had Kim Hoang taking care of my special requests. It was a not a regular trip, first fly to the the States, meet up with someone, then get on another plane with a friend fly to another country. Kim made it simple and painless. I had a resort picked out, but she did her special research and she found me a way better resort that was on sale. So I got a better resort, for less money, what can I say, but thank you Kim for your expertise and care when handling my travel needs. Looking forward to future dealings with you. Thank you a ton
Kim Hoang helped me out she was very Quick responding very informative and pleasant to work with
Sabhar Thakkar was super helpful and helped me quickly to set up our vacation!
5 stars is easily given here! I called today to inquire about the value of my points in my credit card account to book for an all-inclusive resort vacation and was quickly directed to Laure Desinai, no wait time on hold. She was friendly and very informative. I booked my trip quickly and effortlessly. It was painless. Thank you for your service today Laure, I’m so excited for my vacation and will definitely book with you again in the future. :)
I had a fabulous experience booking with Laure Desinai of Odenza! I had so many questions, and she made the process super easy to navigate. I am looking forward to my upcoming vacation. Thanks Laure!
It was a pleasure dealing with Christopher Taylor, professional and prompt service.
Andrea Ramirez from Odenza was extremely helpful! She was very polite and super quick to get things done. It was a pleasure to be assisted by Andrea and I would highly recommend her to anyone who is looking to book a trip or vacation!
this place is a scam. Bought a truck from a dealership that is giving away free trips for 2 to vegas. Which when starting this process you need to give a credit card (my friend and I both thought it was just a hold deposit) but according to them that's their fee to just book with them. Don't ever use this company again. It cost us $800 + for us 2 to go to vegas. We didn't even book a hotel room with them because we had free rooms at Caesar's which is 10x better than the place they would have put us in. Spoke to the people where I bought my truck and they understood id get this money back. I called Laure Desinai to discuss this and she stated that the fee of $400 was just to use their services. Don't let these people fool you into a trip when you can do it all yourself for 1/4 of the price. This needs to stop ASAP!!
I have dealt with Odenza when booking previous vacations and have been very pleased with the service they provide. My most recent vacation was booked through Wendy Ortiz who went above and beyond to ensure a smooth booking. She was more than helpful and displayed a professional and personable manner from start to finish.
Krista Warren was our representative from Odenza. We liked how fast she replied to our calls and emails. She answered all of our questions well and gave us good advice. We are anxiously anticipating our very well priced trip to Nuevo Vallarta at a great looking resort with really great reviews. We usually never use travel agents, but based on this experience, we plan to call Krista for our future vacations.
Grace is amazing! A+ as a customer service representative- all around! I look forward to our vacation in Deceber! :) Thanks again.