Reviews of Hagen's Travel & Cruises (Travel Agency)

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Great service and friendly staff! I've booked several trips with them for my family and business travel.

Rick Overes

Best staff Super knowledgeable This small business deserves your support!

Deborah

March 2019 First off let me say we had a luxurious 5 star 14 day Myan Rivera Honeymoon. What we paid and what we got matched up perfect. My complaint was the impersonal service. Honestly it was our last 10,000$ of savings budgeted for our honeymoon. Deddy took every cent. He asked our budget and spent it. It felt like he could have asked you want 3 star and save some ? Or you sure you want 14 days ? Describe the experience to us .... Virgin Travelers for sure we are and naive to the industry all together. Would have been happy to spend 5000$ or 6000$ and stay less days and less luxury. We’re not those kind of people. Do your homework know what you want or Deddy will send you to the moon.

Trevor Randle

Deddy has been directly responsible for organizing bi-annual, two week Spring Break culinary arts tours for our high school students and teachers for a number of years. I have personally attended four tours ( 3 in France and one in Spain/Italy) and we are currently working on a tour for New York. His attention to detail and constant efforts to ensure that our groups get the best experience possible is unmatched. While participating on the tours, I have always been so impressed of how much he can arrange for us to experience within budget. I have also been amazed by the level of accommodation and travel that he arranges to ensure that we are always travelling in comfort and style. He has consistently provided positive lifetime experiences to myself and my students. We are so fortunate to have connected with Deddy when we did. There is no doubt that the experiences would have been very different without him.

Paul J. Garay

Wow, i can't recommend Hagen's Travel in Maple Ridge high enough. I was recently in a foreign country and had to leave on short notice. I emailed them and they arranged a hotel & flight by changing my ticket saving me $$$. Communication was first rate as I was promptly provided detailed emails with instructions. Without them, it would of turned out a disaster!

Lisa Parker

Thought I would give them a try for European cruise I was planning, so I sent my husband in to talk to them. He waited for 15 minutes with the 2 people in the office not even acknowledging he was there. I expected so much more.

Steph Mackenzie

Best travel agency in town! Friendly staff and excellent customer service. Our entire family uses Hagen's Travel Abbotsford even though most of us live 45+ minutes away. They are very knowledgeable and can recommend fun activities and excursions to take during your trip... Something you don't get when you book online :)

Alexia Sarvan

Excellent customer service from Deddy Geese at Hagens Travel in Maple Ridge. We stayed at Haven Riviera Cancun Resort & Spa for 10 nights in September 2021. Deddy organized a complimentary welcome bottle of champagne, macarons and roses for us in our hotel room when we arrived! Thank you Deddy!

Brian Smith

Hagen's Travel helped us plan our once in a lifetime vacation. The attention to detail was much appreciated! The knowledge and expertise that Deddy possesses is invaluable, especially for those travelling to Europe. Would highly recommend.

Erica Penner

A huge thank you to Deddy of Hagen's Travel, Maple Ridge. On our first meeting with him we shared where we wanted to go and see. With his recommendations he helped us organize a fantastic 3 1/2 week trip to Europe. With everything booked and receiving very organized folder of our travel documents, we traveled with ease; staying at the best hotels for our budget. Deddy really understood the type of trip we wanted to have!

Bruce Rae

Deddy was fantastic to work with! This was our first trip to Europe and we were very confused with where to book, how to get around etc. Deddy took the time to get to know our interests and what we really valued in a vacation and proceeded to plan out the perfect holiday for us! We will definitely use him again!

Leona Binder

Not great... Requested information and never got the call back!

Yvonne M.

I was scheduled to attend a workshop in a remote area of Costa Rica and needed a travel agency that could handle all the details including selecting the most convenient flight, transportation to and from the resort, possible car rental and offers to any local events and/or places to see. All I needed to do was give the date and location of the workshop and absolutely everything was taken care of :)) Thank you so much for making this a great travel experience!!

mike deez

Great service, Deedy is #1 in the travel business. With decades of experience he made my trip easy and smooth. 5 stars!

Byron Rawlins

Deddy has saved me many times while I've been away traveling! He is always patient with my crazy request and have exclusively used his services for the past 10 years. He is excellent to work with and I would not hesitate to send my family or friends to him!