Reviews of Express Tours (Travel Agency)

Hugo Lafontaine

(Translated) Company of choice for the organization of your sports trips. (Original) Entreprise de choix pour l'organisation de vos voyages sportifs.

mohammed amine lazaar

(Translated) Very good welcome issame the driver is excellent I suggest it to everyone (Original) Très bon accueil issame le chauffeur est excellent je le suggère à tout le monde

Gab

(Translated) It does not force people to have a bag for ski equipment so, full of ski, pole and loose boot in the luggage compartments, result my ski bag and my boot bag is full of cut (they were new before the trip) and also my helmet which was inside my bag is full of bumps since it lets people throw their thing in the luggage compartments. So if your equipment is close to your heart, do not do business with them, or EXPRESS TOUR have better control !! (Original) Il ne force pas les gens a avoir un sac pour les equipements de ski donc , plein de ski , pole et botte lousse dans les coffres a bagage , resultat mon sac a ski et mon sac a botte est plein de coupure ( ils etais neuf avant le voyage) et aussi mon casque qui étais a l'interieur de mon sac est plein de bosse puisqu'il laisse les gens lancer leur chose dans les coffres a bagage. Donc si votre equipement vous tien a coeur ne faite pas affaire avec eux , ou EXPRESS TOUR ayez un meilleur controle!!

Ilan Friedenbach

After my first (try) experience, about three years ago, I've decided to give another shot. After all "it was ok" that in 2015 they had to cancel the trip 24 hours in advance because there was not enough people to make it worthy (for them), It's all about being understandable, i guess, as they have refunded me the whole cost. Today was my next (AND LAST) try with this company, which I WILL NOT RECOMMEND, not even to my worst friends. Maybe a first April trip or some other joke like, April's fool. It is almost (not quite funny) when you have to find a bus way before sunrise, at 6am (which is good when you want to have a whole day of skiing). What makes it so funny is the fact that the meeting point was Brossard-Chevier Park-and-Ride RTM with about 2400 parking spots (YES! TWO THOUSAND FOUR HUNDRED). So it took me maybe 5 minutes more than I expected to find where was that bus, and then I've found it. after turning around to get to it as I am not used to Brossard's parking lots, I've found the entrance to it. I had only enough time to get park on the side of the bus and breath, It was 6 o'clock in my car. PERFECT TIMING, I've thought. And as I am thinking about the fun day to come, the bus begins to move forward, and I see it leaving from the outside. I honk and honk in many different rhymes, for nothing, the bus wont stop. No my phone is saying 06h03am. I am three minutes past the meeting time. So I drive following the bus for a quarter hour, until I need to gas my car. That's was just the begging of a (not so) fun day, which ended with me driving to the border, parking the car on the side of the Express Tour Bus, and being told by the police they wouldn't let me in USA today, because I was following that bus and that they wouldn't let me go talk with the bus driver either. U-turn and back home. We were going to Stowe at Vermont State. I've payed more then 100$ (hundred dollars) plus what ever expenses I had. Ok, I understand the principal of punctuality. But this is to be a fun day not a job interview. They left before 06h05. The had my phone number and did not bother to call before heading off. I guess people who pay 100$ usually shows up or not? I find it as a Tours organizer very incompetent. They treated me like garbage after they had my money. Why would they care for me after all. They had what they wanted, my money. I won't say that the driver ignored me, but I can tell you that I am VERY MUCH IMPRESSED by the sound proof bus they have (God, I've honked!!! And follow the bus for a few corners eventually honking again). I've for sure try calling them as I was fallowing the bus, guessing I could ask them to call their bus driver and their "tour guide/accompagnateur" (yes they do have a accompagnateur who caries peoples names and info!). Surprise was to find that their office is closed, so I called them later and found out that they don't open on Fridays. I was abandoned, no one to help me in their office. Lost my $109.31 (after fees) and also my whole day, my mood and the most of all, my hope in this company. I really wanted to have a company like that here in Montreal, who I can count on, BUT THIS IS NOT THE KIND OF COMPANY TO COUNT ON! Today is Friday, 11am, I've just got back home after leaving my place at 5h20am, maybe on Monday I will have news about how their punctuality and not giving a s**t about they clients have affected me. For now I am alone with my problems and almost $110,00 further then where I wanted to be. GOOD LUCK WITH THEM, I've heard they rent really good "luxury bus", but I never had a chance to see them from inside. From the outside, they look like any other bus, greyhound-style.

elflow j

(Translated) Crazy weekend in Baltimore. The super friendly, available and generous guides, the super efficient and safe bus driver, the Tailgate, the food and the 37 other sports fans with us, thanks! Certainly not the last time I go on a trip with them. What a great sports adventure! (Original) Week end de fous à Baltimore. Les guides super agréables, disponible et genereux, le chauffeur de bus super efficace et sécuritaire, le Tailgate, la nourriture et les 37 autres fans de sports avec nous, merci! Certainement pas la dernière fois que je fais un voyage avec eux. Quelle belle aventure de sportifs!

Jean Philippe Carpentier

(Translated) Best place for your ski trip! Courteous and attentive service. (Original) Meilleur endroit pour vos voyage de ski! Service courtois et attentionné.

Egide Riffou

(Translated) Excellent customer service from the guides. (Original) Excellent service client de la part des guides.

Iann Thivierge

(Translated) Really very good price (Original) Vraiment très bien bon prix

Didier Godot

(Translated) Superb experience with them for an NFL game in New York, really super well organized and to be repeated this fall without fail! ???????????? (Original) Superbe expérience avec eux pour un match de la NFL à New-York, vraiment super bien organisé et à refaire cet automne sans faute! ????????????

Raphaël Michaud

(Translated) Always a very good service! (Original) Toujours un très bon service!

Hakim

(Translated) Good organisation. The team is available and gives good advice. (Original) Bonne organisation. L'équipe est disponible et donne de bons conseils.

Jeandidier Charbonneau

(Translated) used less than 2 weeks ago. the bus on time arriving at the scheduled time also departing at mtl on time very affordable price because montreal le massif (3:30) for 100 $ already the ticket is close to 72 $ and not including gas in the more it’s not for you but driving by car after 7 hours of skiing is not my strong point I recommend it to everyone, and the world who whines that the bus breaks down don't forget that your tank can also break down. (Original) utilisé il y a moin de 2sem. l'autobus a l'heure arriver a l'heure prévue depart aussi arrivé a mtl a l'heure prix très abordable car montreal le massif (3h30) pour 100$ deja que le billet est pres de 72$ et sans compter le gaz en plus je c pas pour vous mais conduire en voiture apres 7h de ski c'est pas mon fort je le recommande a tous, et le monde qui chiale que le bus tombe en panne oublie pas que ton char peux aussi tomber en panne.

my realname

My favorite means þt