Reviews of Waves_your Needs In Travel (Travel Agency)

Dave Howard

For those out there that might not fully understand the value of having a professional travel agent helping you set up your travel details and insurance, then you are missing out. For the past few trips to Central America, I have used Tracey (Waves_your Needs in Travel) to book the flights and insurance and she has been fantastic to work with. Most recently, I had to submit a Cancellation Insurance claim due to Covid and it wasn't until Tracey got a little nasty with the Insurance company did my claim finally go through! The value of working with Tracey is HUGE.

Brett Rode

Personal and professional attention to you the customer. Peace of mind knowing you have someone working for/with you when booking and travelling.

Lola F

Tracey from Waves has helped me plan quite a few of my all time favourite trips over the years. Her attention to detail and personal customize skills are what has made every trip special. She removes all the guess work and is always available to answer any questions I may have.

ann griffiths

Tracey booked a trip to Vegas for my husband and I. It was our first time there and she made sure everything was perfect! She’s very knowledgeable and has excellent recommendations based on your comfort and interests. I can’t wait to book more trips with Tracy in the future.

Derek Carroll

Tracey is amazing, as part of a large group travelling to Europe she provided both group and individual advice, details and encouragement to us all. She monitored and tracked an amazing amount of detail for all of us including some of us who had never been to Europe before. When Covid came along she was incredibly supportive in dealing with all the details in getting our money back from various providers, she was incredible! A real professional. I highly recommend her for all travel needs and we will definitely be using her services in the future.

Collette Oswald

I have gone through Tracey with Waves Travel for several trips now. The reason why I continue to work with Tracey is her attention to detail, the exceptional customer service she gives and she just makes everything easy. Tracey also has a wealth of information and connections and so if she personally has not done the trip or excursion herself she knows someone who has so you know when booking something they have a good reputation. I would highly recommend using Tracey with Waves for your next travel booking.

Bill Rhind

It's now 20+ years Tracey has looked after us. It started with the time we were standing in line to board ship in Seattle for Alaska when she told us she'd got us a FREE upgrade to our cabin. Since then she has brought us more value than we could count.

Jennie Nielsen

Tracey booked our family of 11 to Disney land, she was wonderful to work with and such a pleaser! She was fasts and efficient when getting back to us. Can’t wait to work with her again for another trip hopefully soon:)

K Rickey

Tracey has handled our travel needs for over 30 years. She has always been extremely helpful in planning and providing the most enjoyable travel experience. She is a very knowledgeable and reliable travel agent. We highly recommend Tracey.

Maureen Crowshaw

Tracey has been fabulous in assisting us with our European river cruise. Although the pandemic has necessitated the postponement of our trip, Tracey has expertly re-booked us for a later date and even went so far as to obtain a refund from the airline for amounts prepaid. We would highly recommend Tracey to our friends!

Cynthia Landy

Tracey was so helpful in helping us plan a family trip to Puerto Vallarta. She took care of every detail, and even went out of her way to help us avert a possible passport catastrophe! She answered all our e-mails right away, and even checked in to make sure everything went well after our trip ended. I would highly recommend her to anyone!

Frank Brooks

We have been using Tracey for over 20 years and have received excellent service from car rental, insurance to custom designed trips including flights, hotel accommodation, cruise, individual tours in major European cities. Our last trip was 3 weeks in Portugal earlier this year, the pandemic lock downs were taking effect at the end of our stay then KLM refused us boarding for our flight from Lisbon which stranded us for an extra 3 days in Lisbon. A couple of phone calls to Tracey had us booked on flights home with Lufthansa/Air Canada. Tracey also helped out with our insurance claims on our return home. In our 20 years we have not had any problems in our dealings with Tracey always friendly and professional. Frank and Shelagh Brooks

Crissy Webb

Tracey is an awesome agent with a ton of experience. She will make sure you get the trip you want. You are in good hands with this lady!