Reviews of Uniglobe Carefree Travel Group (Travel Agency)

Patrick Sefton

The best customers servies I went in with no ides and came out with all the knowledge i need to continue Traveling

Kindle

I am eternally thankful to Deb Jones who planned my trip to London and Belfast for me over Spring Break 2019!

Lisa MMB

Karen was amazing to work with. She advocated so hard for our refunds from our canceled March 2020 trip (due to COVID-19). It took 9 months, but she got us our refunds! We’re forever grateful. We will be utilizing her skills for future bookings once the pandemic is over.

Chris Reid

I would not recommend using them for a large group wedding. We had seventy people for our wedding and the majority had issues. It was a hassle getting In contact with them and If anyone had a question they would call us saying they couldn’t get ahold of the company and when they finally did it was the same answer they didn’t receive the voice mail or email.

Rick Harris

Ask for Joanne

Daniel Keough

Atrocious service. Buyer beware stay clear of this scam center.

Darcy G

Very pleased with my experience using Uniglobe. They make everything easy and the customer service is great!

Michelle Wang

Very nice service, had a really nice vacation in Mexico. Thanks to Amanda, she handle our vacation very well.

michael R

Not open on saturdays

Steven Cusson

Booked a few trips with Casie now. Some here some at a previous job, we followed her to her new location because shes that great to work with. Couldn't be more pleased with the service provided and vacation destinations! Ill always continue to use Caise as our Care Free Travel Agent! Thanks again Casie!

Tonny Sticks

I work with them alot when booking flights. Never disappointed. Lately I cancelled my ticket due to Covid back in March and we are still waiting for the refund from the airline. Either than that, I will still book my next flight with then. Karen is awesome and very responsive.

Lindsay Ruel

Amanda at the UNIGLOBE on Circle Drive in Saskatoon was very helpful to us when planning and booking our trip. We dropped in to see her one day and she came up with several options for us because we weren't sure exactly what we wanted yet. Big resort? Smaller resort? Adults only or not? After mulling over the options for a while (our work schedules were crazy), she checked in with us about the options she'd sent and asked if there was anything else we'd like to consider. Not pushy, not a big sales pitch, which we appreciated. We narrowed down our options and eventually settled on Barcelo Maya Grand in the Riviera Maya. Amanda was great through the whole booking process, and she even provided information about excursions we could do while we were there. We booked two of them through her and she made that very easy as well. The day before we left for vacation, I had arranged to meet with Amanda to go over all of our travel documents and ensure we had everything we needed, which, turns out, I didn't. She printed the other papers off that we needed, and wished us bon voyage! And what a great vacation it was! Thanks so much for your help, Amanda! We had a lovely time in Mexico! Gracias!

Shana Mohr

I recently booked a last minute elopement to Jamaica with Correna Tymchen at UNIGLOBE Carefree Travel. Correna went above and beyond any expectation we had. She quite literally had our wedding booked and trip planned in less than a week! She was amazing to work with, full knowledge and expertise on destination weddings and the resort she recommended, the Zoetry Montego Bay, was the one we booked and we absolutely loved it. It was perfect. Not only did Correna book and plan our wedding in record time, she also was checking in with the resort while we there to make sure all was set for the wedding, how amazing is that :-) If anyone is looking at booking a destination wedding or an elopement, give Correna a call, she is outstanding! And Correna Tymchen, thank you so much for all of your help. I had no idea where to start when we decided to elope and you answered all of my questions, gave recommendations and helped make our dream wedding come true.

PhreakLikeMee

They can help you book a trip but beyond that nothing really stood out different than any other typical travel agency. Told them I was flexible with the dates and times to get the best deal and I ended up doing most of the groundwork. If you have a set date and time you want to go they could handle that for you but if you're looking for a trip and you want it cheaper might be better if you do the groundwork yourself.

Rhonda e

So accommodating and helpful. Correna is the best.

Cory Parks

Michelle did an amazing job when booking a trip for myself and 10 others for a bachelor party. She was knowledgable, and found us an amazing deal with direct flights. I suggest giving her a call when booking any trip.

Trina Alexander

I have booked previously with Casie at Uniglobe... I am most appreciative of the great customer service that I had received. Casie definitely made my travel plan ....Carefree!!! I look forward to working with Casie in my future travel plans.

Kayleb

Me and my family have bin dealing with uniglobe for about a year now in that year we have went on numerous trips threw uniglobe and have paid for others on these trips as well. The last trip we asked the lady at uniglobe to look up a price for us and my wife found a competitor who offered the trip for less money. So obviously we went with the competitor. We then again tried to go on another vaction after and called uniglobe again and asked for a price and they said they would not give us a price without having a deposit down. Because we waisted there time with the last trip. Think the lady's name was Trista besides the point I'm sure any one in this world will go the cheaper rout if there is one.

Kelly Lutz

Uniglobe Carefree Travel Group has been our business and personal travel experts for many years. Recently Stephanie assisted in booking a family dream trip to Europe that had to unfortunately be cancelled because of Covid-19. Stephanie, Jamie and the entire group worked as much to ensure our needs were met after then cancellation as they did in advising us on reccomendations for the trip and initial booking. When the insurance company tried to get out of paying for the cancellation, the Uniglobe team worked hard and we were eventually refunded payment. For sure we will be using their services in the future.

Tyrell Brown

Just another money grabbing company that doesn’t care about people. They’ll treat you like family until a problem arrives then they’ll turn their backs and take your money and run. Wouldn’t recommend, they seem great unless problems come up. They tell me only west jet vacations can help me and west jet vacations says only travel agent can help me, but because of the miscommunication Between west jet vacations and uniglobe they decided to keep my $1000 deposit and offer me a $400 credit to be used only with them and WestJet vacations within a 12 month time frame. Why would I possibly ever want to deal with them again their offer was a fruitless attempt to make me happy, knowing full well that I won’t be using the credit

Jerry Hagenaars

My niece picked up travel tickets and car rental for her and her Mom and was very pleased with the service she received

Doug Giordano

Amazing customer service I have dealt with karen for many years and always happy they go the extra mile to make my trip the most enjoyable the dedication and hrs work I wouldn't ever think of using anyone else. I've used them from hotels to car rentals to full all enclusive. And looking forward to the next trip in December

Tony Fast

Friendly personal service... good follow up

Francine Messier

Best customer service ever! Agents are knowledgeable, efficient and pleasant! Will continue to use this agency for our many travels! Stephanie is a gem!

Bob Phillips

Well organized trips

Charlene Rehn

We used the services of Jamie to plan our Europe trip - from flights to hotels to excursions. Our experience was was fabulous big part to the pre-planning. I would highly recommend Jamie for anyone wanting to take the stress out of planning a vacation!

Rahwa Zeresenai

I have had a great experience working with Cordell at Uniglobe. So helpful and very responsive, getting back to me quickly and answering all my million questions. He assisted me in organizing my destination Vegas wedding, and everything went off without a hitch. My guests also told me what a great experience they had working with him. Highly recommend!

Kirstyn Morin

Excellent service, and very prompt and nice travel agents! Joanne was excellent and very helpful!

Megan Spafford

I booked a trip last Christmas with Casie and she was awesome! Provided so many options for us to choose and once we did I didn't have to do anything to get it booked. Thanks!

Lee Knafelc

Congratulations to Jamie and the team at UNIGLOBE Saskatoon on 30 very successful years. 30 years is a remarkable achievement but no surprise based on the great, responsive service we've received from Jamie over the past year of international travels. Well done!

Carly Lyons

The lady I delt with, Casie, was always very helpful and prompt at responding and quoting. I purchased travel insurance at a very reasonable price and have booked a few flights through her. I will definitely be using this company in the future!!

Douglas Reynolds

We booked a family vacation here and none of the requests we made were completed being a suite with separate ground floor room didn’t happen and when booking were told just ask at the desk when you get there which didn’t change anything at all the ground floor room didn’t happen either nor it being our wedding anniversary during the trip nothing at all was mentioned to the resort while she made the booking not at all happy with paying a fee to ensure that these requests are completed as a travel company should know that the property we were booked into did not have any suites but the other resort of the same property did sadly we won’t be going back nor recommending this as where to go to book your vacation

Raymond Fraser

Very knowledgeable folks would visit agai

Dean Janvier

Great customer service. The agents will make sure your trip is well planned out to the last detail. I would and have recommended the agency to friends. I would gladly continue to use their services for my travels. Thanks to Stephanie my last trip was awesome. Keep up the awesome service Uniglobe.

Amanda Zosel

Amanda Campbell is awesome! She booked our trip to Mexico, and helped us find the best excursions to fit our needs!

Darcy Nedjelski

Great customer service and attention to detail!! I will definitely be recommending Uniglobe to my family & friends!

Wendy Livingstone

Czarina found a great all-inclusive at a good price. She returned my calls quickly and was really informative and patient when answering the many questions I had. Thanks to her, we felt very well prepared for our adventure.