Reviews of Travel Gurus (Travel Agency)

Sam Jaber

I don't usually leave reviews unless the service was exceptional, and indeed it was with Travel Gurus handling our trip last week, thank you guys for a great trip, awesome company and amazing service. I highly recommend Travel Gurus for all your travel needs. Keep up the great work guys.

Gurkirat Bassi

Worst travel dealers we have ever went to. I would recommend people to never ever go here bcz they ripp you off by charging more than what they promise you,saying prices have gone high within 10 minutes. Shauntelle jones gave me price for a ticket and then wanted to charge 200 bucks more for the same ticket as soon as i reached there to pay. You guys think people are fool, NO you better understand that. These people have so much attitude, they don’t want to listen to you. WORST travel agency. ????

Maxime Bernier

I contacted this agency in Edmonton . The agent I had business with was very attentive to my needs . Knowledgeable and friendly . Megan Duncan was very happy to help and was aware of all the important traveling details about the air Company I was to be using . Also she was very fast to get back to me .Their management was also very attentive and friendly . I recommend these guys to anyone with traveling needs .

Vanessa Mermuys

Megan was great to deal with! She helped plan a trip with 6 people flying from 4 different places and made it seem easy! No issues at all, everything was taken care of and we just showed up with our travel documents and everything went smoothly.

Marc Bonhomme

Working with Megan was great, she followed up with all our questions and got us an amazing deal on a great holiday. The service was straightforward and made the whole experience so smooth from initial inquiry to booking completion. Travel gurus gets my recommendation.

Joss McAllen

Best team ever Thanks Melissa and all the team great people I recommend them

Gassem Elhowari

Just got back from my friends wedding in Mexico, and these guys made it the time of our lives. They were absolutely excellent. Haidar, Melissa, Dj are the best. I loved them and I think everyone should try these guys out for sure. They'll make it worth it.

First name Last name

Very helpful and knowledgeable!!

Sana Quraishi

Hidar and his team went above and beyond to help us out on our recent travels to the US. Travelling in Covid is a major stress. Delays, cancellations, long holds to rebook. Travel Gurus helped relieve so much of the added annoyance. Cari was so quick to make necessary changes to our hotel bookings so other members who landed before us could check in and were not stranded. Hidar helped us make our appointments for our rapid tests when the requirements changed the day before our flights. We will continue to book all travel with the Gurus. Their service and response time can’t be beat.

Rock Y

Sweetest girls you'll ever meet! They know their stuff and how to get a great deal. All I had to do was tell them what I liked and they picked the perfect place. The best vacation of my life! I was helped by Valerie, Melissa & Stephanie, they all work together and made it happen. I would recommend any of them as they are all great.

Tammy Zielke

Everything was great Megan. I was pleased with how everything worked out smoothly, and I appreciated your diligence. Thank you again!

Samantha Evans

I am so thankful i was able to attend my beautiful girlfriends wedding needless to say that was the highlight of this trip. Although Mister Guru was able to get us all there and put on a great smile he lacked the professionalism that any travel agent should hold, especially when making commission off a large group of people. This being said please obtain the proper professionalism and quality needed before attending a trip with patrons again. Thanks for the memories.

Erica B Abadiano

Megan Duncan was the best! She did all her best to accommodate the budget from great advice to whole experience, I'm Glad I switch from the other agency to travel gurus, She was very accommodating, very personable. you don't feel the sales vibe from her. I wouldn't hesitate to recommend Megan as she was awesome! Thanks Megan< me and my hubby enjoyed our trip to Mexico. :)

Mel S

We booked with Travel Gurus for a recent trip to Mexico. Friends of ours got married there and used TG as their travel agency. Hidar and Danielle were amazing to work with. They came on the trip with us and made sure everything went smoothly. Since returning home, I have recommended these guys to other people and will be booking with them again.

Sirisha Poldas

Megan booked out trip to Orlando, she was of great help and I highly recommend Travel gurus.

Petra Dubnyk

Melissa made our Jordan dreams come true. She found us a perfect G Adventures tour and arranged for us to spend 3 nights on London first. There was no issues with bookings or flights. She answered all inquiries in a timely manner. Highly recommend her and the team for your travel and adventure needs.

Skye Kaus

Amanda and Travel Gurus booked us a great trip to Playa Del Carmen Mexico. We highly recommend her to plan your vacation, She got us a good deal during the busy Christmas period and everything was hassle free. She was kind, helpful and efficient in planning the perfect location, resort and flights. We had a great and unforgettable vacation thanks to Amanda and the Travel Gurus team!

Marion

Amazing service from Sienna!!!!

Roberto Pannain

Really good place! Staff are helpful and polite, same price from online packages, however with a personal service. Megan at Travel Guru's was amazing, she explained everything to us and gave some good tips on what to do on our trip.

Sienna LaPorte

We booked with a group through Travel Gurus for a friends wedding. There was a hiccup at the beginning with a former agent but the situation was quickly resolved. I wasn’t aware that Hidar and Melissa were accompanying us on the trip which was a nice surprise. They were super social, informative and accommodating for the week that we were away. It’s nice to say that we made two new friends on our trip there and we can’t wait to book with them in the future. I highly highly recommend! Sean and I can’t wait to work with you guys for our vow renewal! Thanks again for everything <3

Erica Stevens

I'm very Disappointed with how this company handled my sister's wedding. My sister and her husband chose to go with Travel Guru's to book and plan their destination wedding. For many of us this was our first destination wedding and all inclusive resort/vacation and it did not go over well. To start: The day before we left we were having supper winding down for the early morning flight. My sister called the travel agents to confirm a few things and found out only an HOUR before they closed that the 2 agents that were supposed to be travelling with us to help out with the wedding were no longer coming and sending 2 agents who had no idea what was going on and knew nothing of my sister and her husband's plans and ideas for the wedding. This should have been a time of excitement for my sister and her husband but instead turned into a massive headache and stress. We had no choice but to quickly move on from this as we needed to get ready for our flight. All of the travel went over smoothly, but we yet again ran into several issues at the resort. My sister had very tediously chosen and placed people in specific rooms at the resort so we were all close together and able to find each other easily. So many people were not in their designated rooms. The entire time we were at the resort I had to walk over 10 mins to get to my friends and family because I was on the opposite side of the resort and this never got fixed either. My sister spent DAYS making sure this would not happen and yet it did anyways. In short my sister and her husband experienced several issues with the Travel Guru's before all of this took place and let it slide, that clearly turned out to be a bad decision. In a time that should have been some of the best days of my sister's life were spent correcting problems that NEVER should have happened. The 2 agents that came with us are not at fault and I am very grateful to them, especially coming into a situation that must've been equally as stressful for them as it was for the Bride, Groom, and Bridal Parties. So thank you to Megan and Shauntelle for being so gracious during this stressful time. As for Hider I am beyond upset with how you handled this situation with my sister. I may not have ever spoken with you directly, but don't think I didn't know what was going on at all times. I know about every issue my sister and brother in-law experienced with your company from the very beginning. You had a chance to make what was already a not very good impression better, but chose to make it even worse. I know this complaint probably seems minuscule to you and highly doubt you'll do anything about it, not like it would matter at this point. But I will NEVER recommend your company and I have nothing good to say about it either. You were very cold and did nothing to help a situation and clearly don't care about other people's feelings or how they should be treated. My sister and brother in-law deserved so much better than what they received. Thanks for nothing.

Suzan B

Danielle from Travel Gurus booked our vacation in Nov. 2014. The whole experience was awesome. She made sure the reservation is what I requested, she got us a suburb room. She made sure I had all the info and documentation...we just loved her. Definitely recommend Travel Gurus for your travel needs and I am using them for future travel.

Brett Levert

Travel Gurus helped me plan a trip to Europe and working with them was such an amazing experience. Their staff are so helpful and made sure everything was looked after. I missed a flight and they got me a new one through the insurance! Highly recommend them.

S Remtulla-Wilson

Professional travel agency! Knowledgeable, helpful, kind, and very responsive when things change - which is super helpful at this time when flights, bookings, and travel requirements are changing quickly. Thank you for helping me with my vacation!

Crystal Elko

Terrible service. Our travel agent wanted to take our credit card for payment before providing us an invoice with the requested changes to our booking. Had to request a receipt with the a number of times before getting it. Didn't get our itinerary until a day or two before we left and we had to request it. Requested for 2 double or queen beds in our room were promised we would get that and when we arrived we got 2 single beds for 3 people. Very disappointed will not use travel gurus again.

Wendy Thomas

The best travel agents in Edmonton. They got me a great deal and made sure we were taken care of at the resort when we got there. I would highly recommend this agency to all my family and friends.

Adnan Harb

Was online for literary 6 hours trying to find the best deal. Called them in the morning and saved almost $500 on our vacation package from any of the prices I was finding online. They were professional and kind. Booking process was smooth. Would highly recommend these guys to save your time and money. Huge thank you to the staff for going above and beyond. I will recommend you and use you for all my future travels.

Rouzein Karkutly

My wife and I booked a vacation through Travel Gurus and got married in Mexico, we decided to take the Travel Gurus with us to help conduct our vacation. I must admit; the best decision we ever made. They exceeded our expectations! We had over 30 people in our group and every one of them is still talking about the amazing experience they had in Mexico thanks to Travel Gurus. Hidar and Melissa have gone above and beyond to make sure we all had a good time, I highly recommend Travel Gurus. A group of us are already planning the next trip with them!!

Kelti Kachur

Megan was very helpful after the trip where I needed some information and documents.

Bethany Barlund

I'm so thankful for all of Megan's help and the info she provided on places I might want to travel to. She took the hard part out of travelling - the research! Not to mention, Travel Gurus will price match if you find a better deal, great service!!

K.S. Clouston Holdings Inc.

Best way to book any trip.

Nayyar Yousuf

One of my friend recommended me (Huma Shaireen) this travel agency. It was my first experience. I found them very professional and supportive. Especially Hidar guided and helped us at all the steps on our return from abroad during these covid days. His services are exeptional. Me and my husband is very much satisfied with him.

Damon Hilton

Danielle and the travel gurus squad provided an unbeatable experience with my family trip to Costa Rica. We highly recommend her to plan your vacation, She got us an amazing deal! Everything was hassle free! She was extremely efficient in planning the perfect hotel, excursions and seamless flights. All of this great service at the best price! Danielle was extremely knowledgable of the country and what it had to offer. To top it all after we had the trip all planned, some unexpected events come up but Danielle had no problems altering our vacation to meet our needs. She went above and beyond to make sure we had an unforgettable vacation. Thanks Danielle and the TG team!!

Ling Lang

Travel Guru was great with answering all my questions and finding us GREAT prices! Would recommend to family and friends!

Jilynne Whittington

Travel Gurus is amazing. From day 1 Melissa was our agent and she made us so excited about our wedding. She helped us select an amazing resort in our budget. When it came time to planning the wedding, she basically sat down and filled out all the paper work with us – it was SO easy. Melissa had been to the resort and suggested the best locations for our wedding. She even took pictures at the resort beforehand to show us the venues. Both Melissa and Hidar came as our Tour Conductors and it was an unreal experience. They saved us THOUSANDS of dollars on our wedding and got us a free upgrade to the best room for both the wedding and honeymoon weeks. Upon arrival, they organized a meet-and-greet for all of the guests. They also planned and coordinated an awesome catamaran ride for all of our guests and even gave us a credit towards it. Prior to the wedding, Hidar coordinated the walk-through so all wedding party guests knew what to do. On the wedding day, they took getting ready photos for us and essentially made sure the wedding went perfectly. My sister forgot the rings and Melissa ran back to the room to get them. My husband forgot socks and Hidar ran back to the room to get them. They were basically our go-to and they did everything for us, and then some. Hidar was our MC and he was SO GOOD and hilarious. Honestly I could write so much about the experience we had. It was the best weeks of our lives and we owe so much of that to Travel Gurus. They really provided us with amazing service from the get-go. Melissa and Hidar were so much fun to spend time with and I don’t know if our wedding would have been half as good had they not been involved. So happy.

Pam Sudsbear

I have now booked two vacations to Mexico with Travel Gurus & couldn't be more thrilled! My son & daughter in law were married in Mexico the first trip. (2 years ago in May) While we did have a few issues with our original agent, (not returning calls or emails) the other agents were happy to help us, & that particular agent no longer works for TG. We were so thrilled with the trip & the service from the agency, my husband & I decided to book our first ever trip, the following year (just the 2 of us) back to Mexico for 2 weeks. (We were celebrating our 20th wedding anniversary.)We were blessed with having Stephanie as our travel agent. I couldn't ask for a more caring, concerned & polite customer service person. I deal with people all the time, especially on the phone, (as I'm disabled) & she is by far the nicest person I've dealt with in years. She put up with a LOT of phone calls & questions from me, & never once made me feel like I was a bother. She answered all my questions & concerns. She even made herself available to me on her days off! She made sure my trip was perfect in every way. She even contacted the hotel & shortly after check in, we had a knock at our door & were presented with a lovely bottle of champagne & a beautifully decorated little 2 person wedding type cake, complete with champagne flutes & dinnerware for two, as well as a lovely note congratulating us on our 20th anniversary. I was blown away. We did have some illness on our vacation, but that had nothing to do with Travel Gurus. They went above & beyond. We our now planning another trip, & I would not use anyone else but Travel Gurus, & the lovely Stephanie! She's now also working with my son on a trip he's taking next month. I know from all of the guests I spoke to at the wedding, they too were very happy with the service. We are not in any way associated with anyone who works or owns Travel Gurus. I think it's terrible for anyone to even suggest that. This Travel Agency has even won awards for their service, & the amount of clients/customers they have, speaks to their dedication as customer service agents. I only wish all the other CS reps I deal with on a regular basis were as pleasant & easy to deal with as TG. (& Stephanie!) They have customers for life in us! I highly recommend them to anyone wanting to take a trip, or even just booking airline tickets or a room.

Ferdinand Aguillon

Attended the block party hosted and met the owner/operator Hidar and it was a good one promoting his business. He's in the travel business for about 10 years and this is their new location in downtown Edmonton. His agency offers travel packages at competitive prices. He also mentioned that if you happen to find another travel deal similar to his offering, he'll beat the price of it.

Jewel Cole

Best travel agents in Edmonton hands down. We all book with them and always get good service. Yesterday I even booked on their website and still got personal service. This is a great business.

Dj AliZe

The ONLY Travel Agency I use. I refuse to book my own flights anymore, it's so nice having someone with experience help in case anything arises. Can't wait to book with them again!

Rosalina Lamason

I was skeptical to use travel agents cause I was used to booking things online myself, but I was glad I did call them. Hidar was very responsive, patient and Will Go through the extra mile to Help out especially in this uncertain Times due to COVID. I Will book with them again and Will definitely recommend them to friends and family. Melissa also Help me with my mom’s travel itinerary. Keep up the great work! Stay safe.

Sonya El-mais

Loved my trip! Travel Gurus got me a sick deal on my trip and were super helpful booking my city tours. They made it so easy and gave me important information about the places I was visiting. All my trips will be booked with them and I'm even looking to become an agent with them. That's when you know you did a good job, when I'm now looking to work with them! thank you!

Stephanie Mainville

Used them for our trip to Mexico. We dealt with Valerie and we told her what we like and dislike to do and she advised us on the best resort for us. We loved the resort and it had everything we wanted. She was very professional and knowledgeable. The whole staff is very friendly yet professional. I would definitely recommend these guys!! We'll only be dealing with them from now on. Also my parents were coming to visit from Quebec and last minute they decided to bring my grandma along. She made all the arrangements for them to travel all together.

Brittney Lutz

Amazing customer service! Great deal on flights and accommodation! Kind and trustworthy - my first time really travelling anywhere so this was much appreciated. Thank you to Melissa at Travel Gurus!

hadi abouchami

Hidar was very fast and responded with awesome advice and great deals! Only took minutes to book! Would highly recommend #travelgurus

Lea Ferrer

Love love dealing with TravelGuru. I've had the pleasure to deal with Shauntelle with most of my bookings and she's been nothing but fantastic but all of them are there to help you anytime you need to and you won't have to wait for a specific person. I've trusted them with my first ever All-inclusive and I seriously had the best time of my life and I seriously set the bar too high on that. I will always trust them with any of my bookings because I know I am in good hands and I can rest easy.

hyatt afg

Thank you Melissa Tolmie for your help.

Kelly Brauner

Wonderful experience from start to finish. Friendly knowledgeable staff, they know how to get a great deal and helped make a very complex trip very easy for me. Keep doing what you guys are doing! Rate them excellent.

Taylor Olynych

Shauntelle was able to find us an awesome resort in Mexico for an incredible price. basically took no effort on our part she did everything and she did it quickly. highly reccomend and will forsure being going to see here again.

Jesse Tallon

Valerie was awesome! Thank you very much for your advice and help planning our trip to South Asia it was amazing. :)

Shlemony

Completely UNsatisfactory service, i booked a round trip with these guys and while abroad ready to come home, I find out in the airport that my return flight was never booked for some dumb reason and it end up costing me $800 extra get back. Then when I was back in Edmonton, I calmly asked to be compensated or for this to be worked out somehow, the manager and/or owner, Hidar, was such an ignorant tough guy that wouldnt help resolve my issue like a professional and said he wanted nothing to do with it. Hes a douchebag and I wouldnt recommend Travel Gurus to my enemies

Mad Science

Amazing! I got everything done in one stop, in less than an hour, and at a much cheaper price than I could accomplish on my own. Hidar, the owner of Travel Gurus is extremely passionate about, and great at what he does. This is evident in the fact that he is in the office every day working as an agent, interfacing with customers alongside the rest of the Travel Gurus team. I have also dealt with Valerie in the past, who was great as well! I would recommend Travel Gurus to anyone and everyone!

Russsell Bampton

Courtney Riley was honestly the best person to deal with. She was very patient and gave us so many options when we asked for them, she really went above and beyond to find us the perfect spot!

Rasema Niksic

I experienced the best service with Megan. Thank you

Annamarie Virag

Melissa and Hidar did an excellent job to make sure my daughter had the dream wedding she wanted in Mexico. Everything went smoothly and we had the best time ever! Thank you so very much, we appreciate all your hard work!

Jason Courtright

My girlfriend and I were looking at an all inclusive for Mexico this winter. We already knew the resort , flight and date we wanted to go. I did my research and looked at all the online deals and met with a couple travel agents to see what they offered for a quote. I was about to book with another agency when I came across Amanda on our community Facebook group offering to beat any price, so I requested a quote. She beat the price by hundreds from anywhere else I was quoted. Not only that she was easy to get a hold of for questions and received quick responses back. If you need help with your vacation or just looking for the best quote ask for Amanda!

Mohamed Mouallem

Fantastic group. The only Travel Agency I will use.

Brent Chateau

Booked though Shauntelle twice now, great experiences both times and the resort she recommended was perfect for us! She always responded quickly, and no booking fees was a huge plus!

Jay Dunki

Wonderful travel agents! A group of us started to plan a trip and everyone started researching online. When we found the cheapest price we could find we went to them and they actually beat the price! Then helped us get everyone booked and organized. What an amazing trip it was and honestly could not have been done without these awesome people. Truly thanks for helping us guys and we will all be booking our trips with you always.

Joel Danyluk

One of the best agencies in Canada. Extremely innovative and a breadth and depth of knowledge of the world. They will find a perfect experience suited for you.

Mohamud Yusuf

Awesome Team, great atmosphere, amazing service. Hidar and Melissa are awesome to deal with. I look forward to all the trips they book for Me. I’m definitely a customer for life.

Saba Khan

After reading all the reviews I decided to call Gurus Travel to know about the airfare price, lady on the phone said you have to come to their office, we won't tell fares prices on phone, i mean it's ridiculous, only to know the price i have to drive 40km, go their office and come back with nothing... What an ignorant response was that... I will never call again even i get cheapest price from them... Not even one star on their ignorant response... Didn't appreciate that... ????

Sharifa Fahda

Travel Guru offered the best prices and were extremely helpful with planning our trip! They will be our go to for trips going forward.

Sam Ranjbar

Good customer service. But at the end I myself found a better deal online.

Singh Rapreet

Very honest people. Gave me a very good price and treated me with care. They give me direct price with no extra costs hidden. Called back to add insurance and they explained it very clear. I really liked the service and great attention.

Max Kurnatowski

Awesome company to deal with!! shauntelle our travel agent was absolutely amazing! Even helping with stuff late at night on her days off! Would totally recommend and rebook!

Yolanda Holowack

Great experience with Hidar and crew. They booked us an outstanding vacation and every detail was thought of and looked after. Would definitely use their services again.

winston ip

I just had the pleasure of booking my dream vacation with the team at travel gurus. Special thanks to Hidar and Melissa for making this happen. They were an absolute pleasure to work with and I highly recommend going to see them for all your travel needs. If your looking for energetic, knowledgeable people this is the place for you.

joelle kacou

Amazing experience. Great support. Than you!

April Law

Wow! Great experience booking with Melissa. She knew her stuff and found us a great deal. No extra fees plus they gave me free airport parking. How awesome of a travel agency that provides service for free and gets you a better deal then online. Great job guys!

Natalie Auger

Megan from the travel guru's was super helpful, she helped us book a trip to Cuba and all went smoothly. I would highly recommend using the travel guru's!

Karla Donald

Had such a wonderful experience working with Megan! She recommended a lovely hotel and fun excursions!

Macy Herinne

So glad we found this travel agency. We initially walked into ama travel and was so disappointed with them. Googled the closest other agency and walked right in. The staff was so nice right away greeting us with drinks and made us feel welcome like home. They do not have any fees too. AMA travel fees are $75! Right away they found us even better deal and they knew everything about the resort. They told us what to do right when we leave the airport and all the way until we get back home. Awesome awesome awesome! So glad to know these people.

Dave P

My wife and I were looking to do a 10 year anniversary trip through Europe and very quickly got overwhelmed with all of the details and unknowns. Travel Gurus was an IMMENSE help in ensuring we had places to sleep that were clean and central to what we wanted to see and helped us keep to our budget that we had set.

Mercadez Aasen

My family and I were looking for a cheap, last minute trip. Shauntelle was so accommodating, and quick to get back to all of our questions. She found us the perfect resort, for a great price. We couldn't have been happier with our experience!

Bruce A

Great customer service! Amazing staff always very polite and super helpful! Definitely recommend their services!

karoline wilson

Valerie Riendeau was so helpful and so knowledgable about everything we wanted to know about our resort! She is amazingly polite, professional and just a pleasure to work with! I would recommend booking any trip with her! Thank you Valerie

Daniel Palmer

Initially I wrote a bad review because of a misunderstanding but after talking to Hidar and hearing what he had to say I've decided to change my review. Hidar did what he could to help the situation and it's greatly appreciated.

Chris G

Poor Customer Service and No Accountability We booked a destination wedding package through Travel Gurus for 30+ people. Stephanie (agent) was initially good, but after we selected the destination, her service dropped off. We had to continually follow up with her, she would not provide information when she said she would. At least 75% of our guests contacted us saying they had issues getting a hold of Stephanie, that she wouldn't respond to emails, etc. The brides mother had to show up at their office twice to get Stephanie's attention in order to get a flight booked for an additional guest. Stephanie also offered advanced seat selection to the guests, my parents asked her to book them seats "near the bride and groom", and Stephanie put them into the seats directly in front of the exit aisle, a few rows away from us (there were other, closer options she could have picked). They literally got the worst seats on the plane and paid a premium for it, the flight attendant couldn't believe the travel agent would do that. We had several issues with the products purchased as well, which Travel Gurus is taking no accountability for (saying they are not the service provider). 2 rooms of the ~15 were not booked when we arrived at the destination (no record of the guests), and the guests were without a room most of the first day and had to move rooms multiple times the next couple days. They wasted a lot of relaxation/vacation time dealing with this hassle. Additionally, another guest booked and paid for a premium room and was placed in the basic room most of the other guests had. Travel Gurus was alerted (and they agreed there was an error made) but directed us to deal with Sunwing as they were not the "service provider". They were happy to take our money and make a commission off over $60,000 of business we brought through their door, but couldn't bother to resolve a $180 refund we were seeking for a room booking issue. Spend your money elsewhere. We tried to support a local business and got the worst service imaginable. They take zero accountability for what they offer and sell. Edit - Response to Travel Gurus Comments The advance seating selection was not due to "what was available", there were multiple people who checked in at the airport who got much better seating than what these guests paid extra for. They were not advised they do not recline, they did not know they were in front of the exit aisle. Quit making up lies. I am not talking about responses after hours or on the agents days off. I am referring to multiple days to get responses during business hours, or in some cases none at all. The guests that paid for a premium room did not receive a room upgrade at the resort as your were made aware. Again you are making things up. You guys did no hard work, we had to find the destination ourselves and all you did was book the rooms and flights and take payment, and you screwed that up. No accountability from Travel Gurus and they try to deflect the issue away from them. Stay away

Steven Fairsie

Amazing group of friendly agents that know how to get you a great deal and give you the right advice. Found my new go to for all my travel deals finders. Nice to book with as they say "real people" too. Kepp it up!

Kim C

Thanks to Megan and Travel Gurus for the excellent trip planning for Europe and Africa! Megan was a great communicator, both attentive and caring. She went above and beyond to ensure we had a great trip! Highly recommend!

Nick King

Great service from start to finish. Appreciated the extra travel advice. I know I got a great deal too! Will highly recommend this place to all my friends and family. 5 stars all the way.

Maurice Maurice

I only use Valerie at Travel Gurus for my vacation needs. She is caring, capable, and correct. Recently I had an emergency where my niece was ill and I had to get to Toronto immediately. I called Valerie to make emergency travel arrangements ,as I was, a bit distraught over my niece's illness. Valerie efficiently made my flight and hotel arrangements( convenient to the hospital) for my. She even got me a short notice deal. Amazing!

Akeem Samuel

Thank you to Stephanie at Travel Gurus for booking my dream honeymoon. Me and my fiance booked with a set date and set budget and Stephanie made sure we maximized our time and money. I will reccommend Stephanie & Travel Gurus to all my friends & family!

Ole Thongsoom

Great

Brenna Goudly

Provided us with clear and accurate information when everything went crazy. We were anxious and they informed us on exactly what to do. We literally can’t be more grateful for their support during this crazy time. We can’t wait to book our next trip soon. Hope you guys stay safe and return your business to even better days. Thank you

Alex Beini

The experience was amazing from start to finish, the booking was so easy and the hotel was exactly as promised ,He also beat 3 quotes that I have gotten from different agencies, I highly recommend them.

Bulbul Arora

They got me better offer than the other agents and even online, Cari was my travel agent and I am really happy with their service. My trip which included three countries went really smooth, they will always be my choice for my future trips.

Eldon The Thief

they are a wonderful and helpful company they answered all of my questions quickly and with all the information i need i would highly recommend them if you are wanting to plan any trips

Valérie Wild

Great company!

Roberto Cavali

I’ve been dealing with Hidar and the crew for many years now, I’ve seen this business grow amazingly. They always have given me and my friends and family only the best advice and service. Everyone in the office always goes above and beyond to make sure I’m taken care of, I always give them hard tasks to complete and they always deliver properly, from last minute rebookings to vacation upgrades somehow they get it done and for unreal deals. Highly recommend this agency to anyone who doesn’t want to be treated like a quick buck. Much respect to travel gurus who been responsible for my great tans since 2010 lol .????????

Elissa Hart

Had a great experience dealing with this agency and will use them again. Me and my husband decided to use them to book our vacation after hearing the cool jingle on the radio. One of our friends also used them for their destination wedding and they were great. They work as a team and went above and beyond for us. We had a great vacation with their great insight and advice. I recommend travel gurus in Edmonton to anyone.

LIMA Construction

The best travel agency ever made . Thank you for giving us the best deals out there ... better than online !!

Ben Gagnon

Wonderful booking experience from the start. Supported us during flight delays savings us massive amounts of stress and got us rebooked easy. btw this was all at 4am on a Tuesday. Being able to contact a real agent and them help us figure out what to do was a god send. Truly thankful for booking with them and will always book with them.

Danica Sucores

Thank god I booked with Travel Gurus! With all this craziness going on, 8 hour waits on the phones with the airlines. It took me 10 minutes on the phone with them to get my new flights booked and they made me feel so much better. Our entire family is so grateful. You guys have my business for life!

Kayla Grimshaw

Loved dealing with Travel Guru's! Melissa especially! She was knowledgeable, professional, and responded to my emails fast and even after hours. I strongly suggest this company and even more so Melissa as a travel agent.

Omar Beini

Hidar is one of the easiest people to deal with and on top of that he went out of his way to get me the best deal he can. Highly recommend dealing with travel gurus! Thank you for making my experience pleasant and affordable!!!

jesus Winea

I've used this company numerous times for all my trips. Hidar is the best at both beating any price you can find online or through another agency as well as always gets you the little perks like parking and vip at the airports. Best part is if something goes wrong he's right there to answer his phone even if your a world away. I wouldn't even consider buying a trip from anywhere else!! Thanks for everything you guys!!

DJ SQUISHY & WHITE CHOCOLATE CHIP

This is a reply to the review that I left last year. I have been meaning to update, but life has been busy. After all was said and done, Hidar did call me back and make an honest attempt to hear our frustrations and make an effort to reimburse some of our expenses by way of a travel credit. I can assume by what he has told me, that they have put some effort into training their staff so that this error does not occur again. Thank you Hidar for your effort. We would give them another shot if the need arises. Heather Stanchfield

DJ NATTIKK

Booking our vacation with Travel Gurus could not have been easier. Dealing with our agent Megan has been such a care free, pleasurable experience. Everything from choosing the destination, to paying, to even airport parking was super simple and hassle free. Booking a vacation with Travel Gurus felt like a Vacation itself. Can't wait to do it again!

Taylor Wray

Shauntelle is always great! Quick service and great deals.

Zaher Elmais

Great service because of the great people who go above and beyond for their clients!

Jibran Quraishi

Thanks again to everyone at Travel Gurus for taking care of my flight plans over the Christmas season. I had numerous flights that I had to change and it would have been a nightmare to handle it myself. Luckily the wonderful people at travel gurus took care of everything so I could enjoy my time with my family and not have to stress about it. Stop using online sites to book your next travel adventure and use Travel Gurus, you won’t regret it!

Xiye Wang

I have always been skeptical of travel agencies. If you book group travel, sure; for a two-person trip, they seem unnecessary given abundant information online. However, my experience with Travel Gurus has changed my view. We booked two tour packages with Megan. She is really helpful, friendly, and professional. We are happy with: (1) Saved time by not having to deal with Air Canada Vacations when we encountered some issues. Megan was the one who helped us during and after the trip. That’s why we booked a second trip with her. (2) Quick responses for any inquiries before, during, and after the trip. Way to go, Megan!

Amanda F

Nothing but amazing things to say about my entire experience at Travel Gurus... Helpful, Honest advice and ACTUAL better then Online prices. I am about to leave on my very first euro trip (we booked a contiki!!!) and The staff at travel gurus (Melissa + Haidar) went above and beyond to exceed my expectations - from staying after hours to help me, to throwing in the free parking at the airport for my entire trip, I have to say i wont be booking my own vacations online anymore! i will use them for all my travel/ flight needs. I now have recommended Travel Gurus to all my family and friends. i look forward to calling them to help me plan my next adventure.. Thanks again you guys are the best.

Stephen Coulter

Complete waste of time. I had a request for holiday travel with multiple destinations and multiple travelers. They got back to me with a preliminary itinerary and we went back and forth a few times. The last time it taking the agent 24 hours to respond that she would look into the final changes and get back ASAP. Two days later I email back asking for an update and I get a response that the agent has gone on vacation for a week.

Merv Howard

Do not book with this travel agent .We booked a family wedding with Melisa and all promises were made to be a real nice vacation which was not the case. We purchased travel insurance and an upgraded tropical view which did not happen .After many E-mails she cannot resolve the bad room we had facing the employees road way that services the bars .The rooms when we arrive where an over flow room not near what we had paid for and after 2 days they moved us to the road way room .Not happy at all with the service of the travel agent .Make sure you look around before you book .We are retired couple that lost thousands of dollars dealing with Travel Gurus.Please note! the comments made by the owner are out right lies !We never at anytime ask for a full refund,we did not get moved to a ocean view room (i have proof of my room )this is the kind of responds you get from this agent

Emily Desfosses

I’d highly recommend going to Travel Gurus for all your travel needs, Cari helped me with my bookings and I couldn’t be more happy with the service I received!

Deep Singh

Great booking from start to finish. I come in with quote from my agent I been using for 8 years and they beat it right away. They are very nice people that make me happy so I will come again and again. I recommend all my family friends to come to this great travel agency. People should know about this great place so I will tell everyone. Thank you so much for giving me a better price. You are my new travel agency.

FREDDIE LOME

Bali trip booked! Wow what amazing travel agents they are. I priced this out with another shop then came in showed them the details and they got it for $2000 less. WOW! love these girls. Thank you thank you thank you.

Morgan W

I dealt with Melissa and Stephanie at the Edmonton location, and they were fantastic! Would recommend their services to anyone looking to book a trip anywhere. They were patient and knowledgeable, even though we were booking a simple trip to Mexico. Would work with them again!

Joelle Reich

Very friendly service! Very knowledgeable and they offer great deals!

Rachel Herris

Absolutely loved the service here! Seriously saved me so much headache. Hidar was amazing to deal with and walked me through the entire process of what I needed. Thankfully I listened because exactly what he told me was going to be asked for, was. I seen more then 5 other people miss their flight because they didn’t have the proper information. I would recommend you book with these guys to avoid major hassles or problems. So much to know and thankful Hidar guided me so well.

Hifaa E

Travel Gurus has been by far the best travel agency we have booked with. Service is exceptional and they customize our trips to our needs every time. Thank you Travel Gurus!

sam kook

Excellent service, never charge a deposit, even when I had changed my world tour itinerary several times. Was always patient, and always worked hard for my benefit.

Lulu’s World

Wouldn’t book anywhere else!! Best prices and best deals. Thank you Travel Gurus looking forward to my trip next week!!

Andrew Takla

Awesome service, great prices and great advice! I would recommend them to everyone! Love that I can call and talk to a real person that will answer our questions.

Jason Bourassa

Courtney was Very helpful for this first time traveller

Joe Panas

We had Travel Gurus help us out with our destination wedding in Puerto Vallarta, Mexico at the Hilton/Hacienda. Megan at Travel Gurus worked with the Hilton staff to pull off the wedding with great success, even after being delayed twice over almost 2 years due to COVID. Thanks again Megan.

Kyle Derrickdodge

I have booked 5 trips with travel gurus, and they never fail to amaze us. With our last trip they beat any other offer I had by $500, and the day before we left, the owner called and even threw in free valet airport parking just because we were loyal customers. I would highly recommend booking your next trip with them, they will not disappoint!

Ashlee Martins - Bitcoin Well

Megan Duncan did an OUTSTANDING JOB. She deserves a raise. She helped me with everything, I didn't have to lift a finger. I will be using her in the future and telling everyone I know.

Simon Njagi

Very friendly staff. Meghan Duncan is awesome . She got a good deal for me to travel to Kenya. I highly recommend anyone planning to travel, to use them .

Robert Johnson

My wife and I have been hesitant to travel due to Covid but after 20 months we decided to take the plunge. We wanted to book with a local travel agency to have additional support for our accommodations and travel - a friend of ours recommended Travel Gurus. Central location was convenient, I was able to exchange money on site (at better rates then our bank), very friendly staff and they were EXTREMELY knowledgeable of not only the resort but current protocol for Covid. They were available for questions during our vacation and always enthusiastic to help. All in all, the trip was exactly what we needed. If you are on the fence, I highly recommend contacting travel gurus! From local to abroad, when dealing with them, things were just fun again.

Ross Duncalfe

Travel Gurus went over and above to help us with travelling. Especially Megan. Professional cool-headed and quick to respond. Thank you so much for your great services. Definitely we will use you again.

Kastyn Trautmann

Megan from Travel Gurus did an excellent job helping us plan our destination wedding! She was able to answer all of our questions and helped us communicate with the resort. I would highly recommend Travel Gurus for planning a destination wedding. Megan made the process stress free and simple.

Liz Duncan

We have been very happy with our experiences with Megan at Travel Gurus. She booked our trips to Cabo San Lucas and Cuba and was very helpful and friendly, and even after our trips were booked she looked after additional inquiries for us! We also got free airport parking!

Chelsea Mitchell

I recently booked a trip to Bali with my boyfriend, Danielle Burge was is my travel agent. She Was so wonderful, got me such an AMAZING deal and best flights. I had such a great trip and perfect flight times. I would highly recommend her, she's super friendly and very good at what she does.

Samantha Jenkins

Travel Gurus is my go- to travel agency. I have now booked multiple vacations through their agent Melissa. She is incredibly attentive and informative, professional and compassionate when it comes to her service. She asks all the right questions to book you the vacation of your dreams and shares her stories and experiences of travel to give you lots of ideas of what to do. I know that I will never have to look for another travel agent again as Melissa always goes above and beyond what I expected.

Miranda Marling

Shauntelle Jones and the team at Travel Gurus have been great to deal with. I have booked several trips with them. Love how friendly they are and how quick they respond. Pricing is always great in comparison with other travel companies. They also offer incentives like gift cards or free airport parking.

Al & Lynda Hurd

Friendly and professional, Megan provided great service for our trip to Puerto Vallarta. She was dedicated to finding the best deal for us which was very appreciated. Thanks Megan.

Kendra Frasse

I've used them 4 times already. They get me the lowest prices and their advice is so helpful. The best travel agency in Edmonton!

Morgan Wadams

Shauntelle was excellent and professional when we booked our honeymoon in Mexico through her. We have booked a previous vacation through Travel Gurus and would recommend anyone booking any kind of an all inclusive trip to book through them to get their 50/per person off of whatever inclusive trip they find online. Well done!

Kat Geriad

Wonderful experience! We came to them with a price from another travel agency and the not only beat the price, they hooked us up with a free upgrade at the resort. Made us feel really special! Even without telling them, they found out it was my daughters birthday and had the hotel decorate our room and we got a special dinner on the beach. They are the best at what they do and the best part is that they are a local business with the best deals. Very glad we found them and will book all our trips with them. Thank you!

Imad Jokhadar

Quick and easy plus got a great deal for the family. Very friendly, greeted me and brought me fresh coffee. Office is very nice. Thank you very much!

teresa M

I totally agree with some unhappy people here. I had the same experience with Travel Guru.They have No Accountability at all.We booked a holiday abroad we paid extra for premium seats we Never Got, when we inquired about them the owner Hidar started blaming and swearing at the Airline not Professional at all.Coming back we called Airline to confirm booking found out my partner and I are sitting in separate rows on the airplane how nice of Travel Guru to arrange this for me to be seated away from my partner for the next Nine Hours. We did get fooled by the reviews, then we realized most of these reviews are friends and relatives. So Please Travelers Be Aware!!!!

Janet Budihut

Save me money on the hotel in NewYork which was $700 less then what I was able to find anywhere online. Plus needed to change it last minute and they did it quick. Deserves a 5 star review.

Edmonton Alberta

I asked for a cheap one way ticket to Europe. She didn’t want to help because there was no commission for her

April Woffindin

Megan at Travel Guru's was amazing! She planned our Mediterranean Cruise and covered everything from hotels and transfers to flight and the cruise. She was always happy to answer any questions I had, before, during and even after our trip. When we were delayed on the flight home she returned my late night emails to let us know about our insurance coverage, and once we returned she continued to be in touch to guide us through our claim. Having someone to help out made the whole trip stress free and wonderful. Thanks Megan, we'll definitely be using you again in the future!

Shauna Prokopchuk

Thanks Amanda Kaus and Travel Gurus for a memorable and successful first vacation as a blended family. We gave her a lot of parameters to meet since it was our first trip and travelling with 4 teenagers and she was able to meet all of our expectations and more! It may have been our first vacation together but it won't be our last :)

Gina Kennedy

Megan helped plan a fabulous trip to London. The hotel was excellent and perfectly located for all of my interests. The flights were timed well with very little layover time. Flew on the 787 Dreamliner which was amazing in Business class. Will definitely plan my next holiday with Megan's help.

Terry Naciuk

Hello fellow airport warriors. This review is about my recent experience with Travel Gurus, the Edmonton-Whitemud Crossing location. I was having a difficult time finding a flight to a grad event in Alaska. Time was dwindling and as such, costs were increasing and the available options were shrinking. Literally by the hour. As I was walking back to my place, in what do I do now mode, I passed Travel Gurus and decided to turn around and see what they could do. With luck Agent Megan was there. Her agent skill and calm professionalism was able to locate and hold a ticket for me at the right price, with my requested travel dates, and such that I was able to maximize my time with my kids. She is an anxiety crusher. And coworker Agent Melissa even gave me a quick ride to my place to grab my forgotten documents. Tres cool! It was a success and they are my travel agents. Cheers, T

Stephanie Lapierre

Words cannot express the experience we had with travel gurus! We had the coordinator services with Hidar and Danielle in which they came down to Cabo with us to help with our wedding. All I can say is if they didn’t come down there we would have had a ton of issues and one sad bride, so I am very thankful they were there. They went above and beyond not only for us but for our guests as well. I wish I could give them more than five stars because I know it was hectic for them as well hahaha. I would recommend this travel company and have to anyone that is traveling and especially if you are getting married!! They are definitely number 2 in Edmonton for a reason. We will definitely be going back to them. Thanks again you two! See you guys in the future!!

Darlene Tolmie

Love Travel Gurus!! My favorite vacation was the Bahamas!! Booked and organized by Melissa. The excursions we could participate in were amazing and arranged by the Gurus!! I love hearing about all of the destinations everyone at the agency has been to, makes me want to travel more. Next up...Italy!! :)

Sindy Wilfred

Got my black friday super deal today. I knew what i wanted seen it online for really cheap then i called them and they booked it for me plus gave me a better price and free airport parking. How amazing are these guys? Nice to book with someone in the neighbourhood and save some money for excursions :)

Stephanie Foster

Melissa helped us plan our wedding at the Sunset Princess in the Riviera Maya, Mexico. I had never been to Mexico and neither myself or my spouse had been to the resort. Melissa helped us choose the resort from her abundant experience in Mexico and helped us choose the best and most affordable options for our bookings. She assisted us in everything from booking a rehearsal dinner to ensuring that we did not overpay for a cake. She even booked us the best seats on the airplane to and from our destination. As we had never been to the resort we took Melissa's suggestions to heart and were not disapointed. I would not change one thing about our wedding. Thank you Melissa and Travelgurus. Stephanie and Loren

Matt Howard

Dear wedding couples My experience with travel gurus was not pleasant. From prices over priced even after finding it cheaper 2 weeks later they wouldn't honour their price match. Do not rush in booking, do your own research and call the airline. Save yourself, your friends and family alot of money. With that money make your own website and invitations. There were cancellations in flights, and communication issues. I found out alot of missed information by calling the airline myself. Information that would save my guests and myself alot of money. On top that- the travel agent was asking if I can find out stuff. This was very amature.. I feel like their commission should be given to me! I have a feeling there will be multiple negative remarks to this travel group. After I told them about the disappointment they offered me credits towards travel gurus. I will never go through them again and neither will the 34 guest that are coming. Most resorts htheir own wedding planners as well. Please do your research! Funny how the owner that has no clue can voice hi opinion. Especially when a week after we put 300$ down for our wedding I found a package deal from the same travel agent for 200$ cheaper and will not honour it then they said maybe I should be a travel agent.. also not telling us any perks like bride and groom get free option plus which I had to do. Then finding out 2 days prior to my flight that my travel agent wouldve filled out the paperwork we could've got a group rate for option plus . I found all this out. If I didnt dig this should never happen. I'm also wondering on wedding deals our travel agent got us. Because I'm the one that got us the discounted reception. Found out about choosing different main courses instead of the same for everyone. Please people come talk to me me I'll help you put with hidden information. And details so it can be stress free. Yes I did invite her. But last final couple of weeks alot of stuff has happen that sent sent me over to this bad review. Please anyone want to talk to me about this write back I'll give them my personal feed back from day one. And also a proper check list to insure everything is covered. As this was my first destination wedding.. and not knowing from signing papers. Is a huge mistake. Dont get rushed to put a deposit or signature. Um check what benefits you get with group rates and being a bride and groom. The lists go on that I did myself . Enjoy and I hope thus helps in planning. There I did her job again.

Derek Smith

Booked a trip with Melissa Tolmie to Costa Rica a few weeks back. Hands down best service at a travel agency I've had. If you email her even when they are closed she responds very quickly. her expertise in travel really showed when she reccomended I do an ATV tour in guanacaste and it was one of the best days I had in Costa Rica. Would highly reccomend my friends and family to book with her or any of the awesome staff at Travel Gurus.

Tara Carroll

I cannot recommend these guys enough. We walked in late and with a rather complicated request and were welcomed with open arms, even offered a drink from the well stocked fridge. After being to two other travel agencies that afternoon and both having failed miserably to do what we asked, we weren't overly optimistic this experience would be much different but we were wrong. The pair we were dealing with were awesome. The guys knowledge was incredible and he used our complicated request as an opportunity to train the others which I thought was very cool. They got us the best price on our flights and made the whole process incredibly easy. Thanks Megan and Hidar. We will be back.

Hesham Moukhaiber

Great company with great customer service. I've always had a positive experience when booking travel through travel Gurus. Will always be my 1st recoomendation. Thank you

Michael Caron

I'll be honest, I never thought I'd use a travel agent to do any of my booking as I am all about scouring the internet for the best deals and felt I could do anything they could do for less. Boy was I wrong! My fiance convinced me to give Megan Duncan from travel gurus a try and let me tell you I'm impressed! Not only was she able to find me my trip cheaper but also with better flights and even free parking at the airport. To top it all off, she nudged me to take some form of insurance, which I never do as I used to think it was just a cash grab, but (fortunately) my fiance felt more comfortable if we did grab some so being the bleeding heart I am I agreed. Best. Decision. EVER! While on our trip not only did we need to use the service to contact a doctor (right to our room!) but we also missed our flights home due to a protest closing down the roads. We were freaking out thinking we were in trouble but because of this inexpensive insurance we not only got home no issues, we also got to stay in the country 1 more night free of charge at the Hardrock Hotel with meals and everything! Thank you SO MUCH Megan! I can not wait to book our next and all vacations with you going forward.

Daniel Oldfield

Went on a trip, booked it through Amanda and it couldnt have went smoother. I'll never book another trip alone again. I'll definitely be coming back.

John Kitts

Great place to book a trip, flight, and car rental. The service is awesome and they take the time to answer your questions. I’m definitely going to book my next trip with them.

Matthew Fernandez

The team at Travel Gurus is extremely quick to respond to all of your requests. You can get through to an agent who deals with you in a professional and timely manner. No long holds like other travel agencies. They show you different options and save you money as well. Their service has exceeded every expectation my family and i have had. Thanks Hidar and team.

Timothy Andrews

Not honest ppl. Wouldn’t recommend.

Robert Perras

Melissa and team at Travel Gurus is amazing they have booked our last 5 trips, they take the time and save us money every step of the way. thanks guys keep up the great work.